Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear IRCTC,

I am using irctc login as sankar_msc for more than 8 years, just 2 months before i got an error message stating that your account suspended, i wrote a mail to [protected]@irctc.co.in, they told the reason is "Use of auto fill scripts or enormous hitting on site", i asked for the proof, coz for creating one more user i need to buy a new mobile connection & new mail id, this is horrible, but i asked one help that request to delete my account, so that i can create a new login with my existing mobile no & mail id, but they won't agree for that, finally they sent a mail that they forwarded the to concern department for the proof, it happens on 22.08.2016, till now there is no response, what will be the solution, request to do some action to resolve it.

Thanks & Regards,
M.Sankar.
[protected]

Sir
I have booked a return journey from chennai central to coimbatore and herewith sharing the details of my journey

The train no 12511 by name Rapti sagar express from Gorakphur to Trinvandrum via coimbatore

the train route showed that it will reach central

36 GDR GUDUR JN 1 20:53 20:55 02:00 2208 2
37 MAS CHENNAI CENTRAL 1 23:20 23:50 30:00 2345 2

my ticket details
1 [protected] [protected] 12521 MAS CBE
14-Sep-2016 Booked 27-Aug-2016 N.A. IRCTC WEBSITE

but lucky enough when i enquired about the arrival at central i was told that this train will not come to central and will be returned from perambur only

some how i managed to reach that station and catched that train

my concern is why the train route is showing mas central, if that train will not come to central why the hell the route has not been changed

please make sure that that these type of silly mistake can be avoided which will enhance the image of the govt

regards

GURU

I booked retiring room on 18 june for my friends through irctc website. Pnr [protected]. Rr referance no - ghyrr464133, transaction id - [protected]. But my friends could not take the train because the train was canceled from railway authority for landslides problem at lmg - scl section. So in such case i could not check in retiring room guwahati, i got the full refund of train ticket but my retiring room refund is still pending and yet to get back in my account. If i had not check in on 18 june in retiring room owing to train cancel than i should get the full refund of retiring room but its still pending from your side. I contact irctc, they registered case with ticket id: "irctc 3679788 and irctc 3668197" and forwarded the matter to chief commercial manager (Refund) n. F. Railway, hqs - maligaon, guwahati via letter no - 2016/irctc/ertd/retiring room refund/ (412)/0344, dated 14.7.2016. Copy of that is attached. After that no communication or refund i got yet from ccm, n. F. Railway.
Ccm nf railway maligaon said such is not registered in it. And ccm is not refunding rs 400

Dear sir/madam, i had booked a ticket from jhansi to pipairya journey date 02 july 2016, but the train got late from more than 6 hours. i had filed the tdr on the same day on 02-jul-2016 18:14:02 hrs. the status of tdr showing cr registered. i was waiting for the train but the train got late so much so i have filed the tdr. please help me on this asap. as per rule total amount of ticket should be refunded if the train gets late more than 3 hours. pnr: [protected] transaction id: [protected] date of journey: 02-jul-2016 ticket amount: 580.0 tdr filing date: 02-jul-2016 18:14:02 hrs tdr zone: west central railway (wc) registration no:[protected].

I have loaded my bike at 02-september-2016 at pune junction and delivery expected date was 03-september-2016 at renigunta junction (Ru). But it's not delivered yet.

Please find the below details

Bike number:ap03bc7120
Parcel date : 02-sep-2016
Train number:11041
Crno:cr08716
Loaded station: pune jn
Delivery station: renigunta junction (Ru)...

Hi team,

I booked a tatkal tiket for the train 14013, but the train was late more than 3 hours, so i did't travelled and raised a tdr for the same.
It is around 10 days now and the amount is not returned by irctc.
And the status is conitnously showing as cr registered.

Transaction id : [protected]
Pnr number : [protected]
Train number: 14013
From station: lko
To station: hpu
Date of journey: 11-sept-2016
Status: cr registered
Date of booking: 10-sept-2016

Can i know, when can i get my money back for the train ticket which i did not use because the train was late more than 3 hours?

I am waiting for your response asap..
Mail id:- [protected]@yahoo.co.in

I tried to book train tickets on sept 19 2016 from sta (satna) to hwh (howrah) for oct 13 2016 train name:kolkata mail train no:12322 through sbi netbanking enabled money rs 519 has been deducted from my account but tickets has not been booked.
I again tried to book for the same train on sept 21 2016, the same thing happenend so 519+519 has been deducted from sbi account.
Two transactions failed:
In irctc.co.in... refund status tab shows
Transaction id: [protected] settlement failed ticket not booked paytm
Transaction id: [protected] settlement request ticket not booked paytm
Payment has not received from bank.

So, to whom i need to complaint to irctc or sbi bank?

Please do the needful to get refund the money total rs.1038/-

Thanks
Sageer
[protected]
[protected]@gmail.com

Tatkal quota of sleeper class for the given train was full before the commencement of tatkal timings.
On[protected], I was looking for a tatkal ticket from Nagpur (NGP) to Surat (ST) in sleeper class for date[protected]. But when I logged in to my irctc account & checked for the same at 10:50 AM on 21.09.2016, I found out that all the tickets were already sold out & it was showing a status of "REGRET" even before the start of tatkal timings which is 11:00 AM as per IRCTC rules.
Need clarification on this.

Transaction ID:[protected], pnr No [protected], Train No./Name:11301 / UDYAN EXPRESS, Date of Journey:19-Nov-2016, Date Of Boarding:19-Nov-2016, Class:second ac (2A), From:Kalyan jn(kyn)To:Akalkot road(akor), Boarding:Kalyan jn(kyn)
Resv Upto:Akalkot road(akor), Quota: general(gn), Date of Cancellation:14-Sep-2016 23:01:03 HRS
Ticket Type: E-ticket, Cancellation ID:[protected]

Hello sir;
i book my train ticket my money have deducted from my account but ticket not book,
so plz refund my amount i am attaching pic of my last transaction...mine phone no [protected]...
emai is [protected]@gmail.com I lost 750 rs ...in this Hello sir;
i book my train ticket my money have deducted from my account but ticket not book,
so plz refund my amount i am attaching pic of my last transaction...mine phone no [protected]...
emai is [protected]@gmail.com

Hello sir;
I book my train ticket my money have deducted from my account but ticket not book,
O plz refund my amount i am attaching pic of my last transaction... Mine phone no [protected]...
Emai is [protected]@gmail.com
Ir please resend mine amount to mine account number... Plz sir

Hello sir;
I book my train ticket my money have deducted from my account but ticket not book,
O plz refund my amount i am attaching pic of my last transaction... Mine phone no [protected]...
Emai is [protected]@gmail.com

Der sir,
I have travelling from tvc to sec up and down the pantry car people was charging (10 rs for tea and coffee)
(rs 100/- for meals)
(rs 50 for idly and vada)
(rs 70 for chapati.)
One of the co passenger has shown the tariff on the web site

When i argued with them they told give complaint where ever you want nothig will happen

I have an account in IRCTC and I have booked so many tickets. I want to see my transactions. But it is asking for details like PNR, transaction id, date.
If I have all those details I don't have to use that site for that purpose. I can get transaction details and date from my online banking. But how can I get the PNR number. I request consumer forum to make IRCTC to provide booking transaction history for user without asking those unnecessary questions.

My parents are travelling from KPD to HWH station. They booked ticket 2 months before and got RAC, now after chart preparation they got middle berth and upper berth seat. My father is 57years old and mu=other is 54years old. They got upper and middle while going from GKP to KPD. Then a person got up-gradation from sleeper class to 3A and got lower berth. Aren't this is expected to help the passenger already in the coach should get the preference. My father is a cardiac. I guess he need more attention from any upgrade from sleeper. I expect atleast a check on this as their train will be moving in mid night today please ateast get them a better comfortable seat this time in journey in Indian railways.

I am travelling by Garibrath 12188, my berth no is 32 which is a side middle birth.It is shocking how a lady travilling alone can get a side middle berth when more than 230 seats are vacant at the time of booking .
From last 6 hrs i am waiting for the TC so that i can get my berth changed. How a lady can sleep in the side middle birth when the space is so less and have to share the sitting seat during the daytime.
We have adopted advance technology in ticket booking but it has been observed that such silly things happens always.
Please up grade the system.

Rs 11.50 is deducted from my sbi account .without any information.i had booked reservation, 8 day before .I PAID ALL AMOUNT at time of reservation, SO WHY ARE DEDUCTED THIS AMOUNT??refund it

bank information is given below

16-Sep[protected]Sep-2016) DEBIT

ICO[protected]IG0CQLHAB2Commission on IRCTC 11.50

from
nazish akhtar
bangalore

I am travelling from cuttack to Chennai by coromandal express 12841 now and have reached vijayawada station. Despite of repeated requests to the catering staff I am not provided with registered / authorised brand of water bottle. Finally I have to rush to the shop on platform to fulfill my thirsty needs. I am travelling on berth no. 60 of B2 boggie. I am ready to witness against the contractor at any platform for the poor service rendered by him. My contact no.[protected]

Through IRCTC website i took 3 E tickets on 3 Sep 2016 after 13 days from the account the paid for the E ticket. Rs11.50 was deducted 3 times from the same account.
Request you to do the needful as It is an open loot of money through safe transaction.
Please File my complain and refund the amount back.
I know its a small amount but looting from from millions of people is not just.

Dear sir,
I have same problem. Irctc deducted rs. 11.50 extra without any detail, from my account without any confirmation after making online reservation of two tickets on 5th sep.
Details are given below

16-sep[protected]sep-2016) debit
Ico[protected]ig0cqllxf1commission on irctc 11.50
16-sep[protected]sep-2016) debit
Ico[protected]ig0cqllao0commission on irctc 11.50

Please provide me the reasons/return for the deductions.

Regards,
Om prakash

Same thing happening 3rd time with me, whenever you try to purchase a water bottle from official sellers of irctc in train they ask for 20rs, and if you remind them about printed price they would say give me change of 5rs and if you don't have the change they will not give you water. This is pathetic, how can you refuse for it. Last time one guy promised me to give 5rs later and after that he came with changed dress, I was worried if he did same thing with many customers how much he can earn by this theft act. This should be punished and you guys should act on it fast, today I am traveling on bct to jp(12955) superfast my boarding station is Kota. Please do something.