Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transaction id is [protected] from icici bank saying transaction was successful but irctc has not issued the tickets. my ticket was booked today morning for ahmedabad from dadar but tickets haven't been booked or issued but irctc has deducted monet through icici bank transaction id is [protected]. please help and let me know whether tickets have been booked or not or refund will be issued and by when??...

My account has been debited by Rs223/- on[protected] while railway ticket booking from Bhopal to ujjain(IRCTC Trasanction No [protected]). please reverse this amount and credit in my same account.

Regards
Sudheer kumar
[protected]...

Idly vada print rate 32 sale price rs 40. RO refill water for 2 litre print rate rs 8 selling rate rs 10. Plartorm no 5 station vijaywada. Train no - 12722 / 18262 . Date of journey 11/07/16 . Time - 08:30 coach s10 pnr no- [protected]...

Respected sir,
I tried to book a ticket on 3rd june 2016 for a journey from quilon to ottapalam station with irctc's official app - 'irctc connect'. unfortunately during the transaction process some error occurred and the booking couldnt be completed. but an amount of rs.597 was debitted from my father's account. when i tried to get the train no. from the app i was shocked to know that its not even in the failed...

Hello i booked 3 tickets with pnr: [protected] from bandra to unjha on 7/7/16 morning... after sometime i cancelled my tickets due to change in plan.. according to policy 180rs cancellation charges has been deducted, that is ok... but i haven't received the remaining refund yet infact i got the message on 8/7/16 that you have received a refund of rs795 but today when i checked the balance i haven't received any refund yet. what pathetic service,...

Respected sir,
I had booked a ticked through your online app and the confirmation message that i had received says that my both the tickets were confirmed. but when we arrived at the station we came to know that one ticket was confirmed whereas the other ticket is on waiting list. i have my family with me and tbis kind of harrasment is no way negligible. for the reference the message received is being attached below too. now the matter...

Hey i want to complaint against the railway travel agent because of that the normal people were not make ticket online or by reservation counter the give to railway the commission that's why the normal people were not be able to book there ticket at home because of the travel agent these are bull people so i think that we must have to complaint against the travel agent and take a strict decision about him and give no seats to them only...

Hi,

I have recently filed a tdr against pnr number [protected] as i had booked 4 tickets in thetrain number 12840 and 2 of the tickets got confirmed while the 2 of them were under waitlist. However, i have received a reply from irctc stating that there would be 0 refund.

Here are the details of the tdr claimed:

1. Scheduled arrival of the train at the boarding station was 5:35 pm on 18th jun' 16br...

On 12th june 2016 while travelling from new hasimara station to guwahati by train no 15657 bed rolls were not provided to 7 o[censored]s. pnr no [protected] & [protected] coach no b-1 seat nos. 2, 5, 6, 31, 32, 59, 60. coach was also not clean. matter was referred to mr tete (tte in the coach). written complaint was lodged. please take stringent action on the erring persons....

Recently my brother came over to our house from his work place via train. and i got to know that he bought a bottle of jal neer. he told me that he has bought it in rs 20 while its mrp was rs 15. then i got to know where ever you buy this you have to pay the price more than printed. this can be proved to be major scam if it is done. and i think the concerned authority should look into is as soon as possible...

TDR
i have filled a tdr for my train running more thasn tree hours late on 17 june 2016 ...the dtails are below
from mugalsarai to new jalpaiguri, 2 ticket of amount rs 950.00

Transaction ID: [protected] Train No./Name: 15484/MAHANANDA EXP PNR No [protected]

it still showing cr registered .

it have been shown in irctc website that all tdr refunds will be done within one week...

Amritsar kochuveli express as on 30 june 2016 (video added)

Ir
Coaches of the trains are not maintaing in time. about the leakege it was reported to tt orally, but no action hasbeen taken place the food menu is not available with the waiters and they are imposing more money than the menu
They are imposing rs 8 for cofees and all tea
They do not serve required items along with the meals orderd. (water,...

Dear Sir / Madam
I have been trying to approach IRCTC through to customer care service since a couple of months but am not able to get a resolution to my issue.
Though I have never ever misused the irctc websites and have been a long time user to book my travel tickets without causing any misconduct, my account was suspended
I was told that I will need to register using a different Mobile and Email. I dont have any other...

Booked ticket via irctc web for journey date 26th june 2016. the train late by more than 3 hours and therfore i didnt not board that train and filed a tdr even before the arrival of the train. its been more than 10 days i am checking the status if the tdr filed and it shows that cr registered. i dont know what does that mean. will irctc refund the money or not or how long i have to wait for it. as per the advise it should not done with the...

I just now booked a ticket through irctc website. the details of the tickets are as below :

Ticket details
Transaction id : [protected] pnr no. : [protected] train no. & name : 14056 / brahmputra mail
Date of booking : 06-jul-2016 class : second ac quota : general
Date of journey : 30-sep-2016 from : dli to : jmp
Boarding at : dli date of boarding : 30-sep-2016 reservation upto : jmp
Scheduled...

I booked my and my wife's ticket from indore to pune on 8 july 2016 which was under rac. the pnr number for the same is [protected] and total fare rs. 1490/-. i cancelled my wife's ticket on 4 july 2016 having same pnr where i got the refund of rs. 620/- however when i cancelled my ticket having same pnr on 5 july 2016 i got the refund of rs. 740/- i may mentioned that both tickets were booked under senior citizen quota. i fail to understand...

I have tried to book a tatkal ticket for secunderabad-danapur express(12791) but unfortunately my ticket isnt booked nut payment was deducted from credit card and so i request you to please look into this issue and refudn as soon as possible....

Hello,
This is mohammed,

Yesterday i went to nampally Railway Station Hyderabad to book tickets along with my grand mother, i stood quietly in the queue for my turn untill this lady who issues the ticket refused to give me tickets and literally asked me to leave...

I explained her that I'm with my grandmother who is sitting on the chair right behind me and that I'm standing in the line for her, this...

Dear sir/madam,

i forgot my user id and password of IRTC but just remember my e mail and my mobile no, email is [protected]@yahoo.Com and my mobile no is [protected] please help. i tried my level best to recover but in vain.

Thanks and regards
saravanan paramasivam...

Sir
Ticket id 3588361
Sir
Kindly arrange for refund of e wallet amount from suspended account.

Sir
I am the customer of Indian railways IRCTC since 4 years, I am maintaining ewallet account also. Today while login into my account the page shows that your account has been suspended. I dont know what is the reason. I am having e wallet balance of around Rs1635. I requset your good self to kindly...