Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had booked a ticket on 31.05.2016 bearing PNR number [protected] which was booked on waiting list number 105, but on 01.06.2016 I had seen the list was updated and the waiting list number changed to 11, regarding which I received a confirmation message from irctc. However, my name was not there on the chart prepared, so I contacted a Ticket Checker regarding this. He told me that my ticket has become void and I have to travel with a new...

I booked a ticket from irctc for my journey from tanuku to chennai via circar express pnr number - [protected] journey date - 25 may 2016 i was charged rs.330 + service charges during my booking through online but the ticket was waitlisted /1 and i was told that the ticket will be cancelled automatically and the amount will be refunded. I was not not able travel with the ticket then what is the use of having online booking facilities. Again...

Dear Sir / Madam,

I booked 5 Nos. 3 tier AC tickets vide PNR [protected] from Surat to Muzaffarpur journey date was[protected].

Out of 5 tickets 1 got RAC and 4 didn’t get berth. As per normal understanding which we have faced if i-ticket don’t ‘get confirmed amount will be refunded and you can’t travel with that ticket. Hence I also thought I will get refund for 4 tickets but till now I haven’t received...

Sir/Madam,
this is muralidhar from kakinada East Goadavari, andhrapradesh,
i've an account in irctc.co.in from 3 months back i've booked tickets from kakinada to banglore and then we logout from that site after 3days we trying to open that id but it shows it your id is disabled when we are trying to login ...if already checked to recover in your site but it shows your email id is invalid
what is problem with that and...

I had booked e-ticket bearing pnr no [protected] on 23/05/2016 using my icici credit card through axis bank gateway and cancelled the same ticket in two phases on 24/05/2016. But since then 08 days have been lapsed the refund amount has not been credited to my icici credit card account. I had spoken to your customer care executive and written e-mail to [protected]@irctc.Co.In who have given ticket no #3456830, #3462472, #3462371 and #3463366 but...

Dear sir,

I am srinivas i have booked ticket from new delhi to chennai in GT express unfortunately that ticket was in waiting list. so i cancelled the ticket at 21st may 2016.In IRCTC website they mentioned my amount is refunded But till now i cannot receive my refunded amount (1840 rs)in my account kindly do needful for this.

Thanking You

regards,
SRINIVAS.R...

Dear sir/madam
I would like to say that i was trying to book the ticket through my credit card * * * 7861) of rs.2195.80 on 19/05/2016. But ticket was not booked through credit card ending with * * * 7861 as some error message was coming. Lastly i booked the ticket through my sbi net banking (A/c no-*092) with reference no-[protected]ig0bzziri7.In the credit card statement showing amount of rs.2195.80 is charged two times. Therefore,...

Hi team,


This is regarding the pnr number [protected], i booked a tatkal ticket from ncj to tbm for the journey date 22-may-2016 with the reference of the transaction number [protected] with the total amount of 527.9 rupees + transaction fee of 9.50 rupees through my credit card. The ticket was in wl76 after the chart preparation, so the ticket has been auto-cancelled and i got the refund of 445 rupees per the below...

On 30 May 2016, at 9:30 AM, i have tried to book 3 ticket from Jaipur to Ahmedabad through irctc website. i have made all the formalities including payment details but it was very shocked for me on receipt the message that 'no ticket is available' and simultaneously received message displaying that " thank you for using your SBI Debit card for a purchase on POS SBIRCTC at IRCTC txn#[protected].it is very mentally harassed to me . when no...

Respected sir,
We booked four tickets for jammu tawi in 3a ac class and the train no. Is 09021. We got the message that ticket is confirmed. Yesterday, i checked pnr status and suddenly i'm seen that the train is cancelled. The train is cancelled without any kind of mail, text or information so tell me now how we going to jammu without any reservation. Now, we are face lot of problems for travel to jammu. We don't get any train cancellation...

Railway catering staffs are not supplying the foods and drinks as per the rates fixed by IRCTC.
Mostly cheating the passengers by charging more.
Bette all the food supply staffs should have approved rate chart, so that passanger can verify and buy as per the approved rates.
Witnessed in my travel they are charging more Rs. 5 to Rs.10 than the approved rates....

Dear Team,

My name is Mayank Verma. I booked ticket from irctc with the pnr number [protected]. After the chart preparation out of three passenger one passenger was in RAC and other 2 WL.Than i contacted to your customer care number they told that the WL passenger will not be able to travel.So i filled TDR before the schedule departure of train from my boarding station MGS.

After 3 days i contacted to the irctc...

Sir
I have booked 2 e-ticket on 19th may on tatkal quota but the ticket got cancelled due to non confirmation and the irctc site is showing my amount have been refunded but still I have not received the refund amount in my account.plz sir look into matter and do the needful for betterment.I am providing the detail of transactions for your perusal.

1) PNR NO: [protected]
CANCELLATION ID: [protected]
...

Dear sir,
We had to go to dehradun to attend my cousin's marriage. So, i had booked 02 tickets thru my irctc account joshi_pk1 on train 12205 nanda devi express of 23-feb-2016 from ndls to ddn dep 23:50 hrs (Pnr [protected]).

But at 19:52 hrs on 23-feb-2016 (Few hours before train dep), i got a sms from
"dm-irsmsa"
"train no 12205 has been cancelled due to unavoidable circumstances.Inconvenience caused...

Hi


I have booked tatkal ticket through irctc website, unfortunatley my journey plan has changed, so i could not use this ticket and not made journey through train
Regarding this i filed tdr through irtctc. But when filing tdr, i have entered reason wrongly... As coach damaged by mistake. So i want to cancel the tdr, which i filed for wrong reason...

I tried to book tatkal ticket on 28.05.2016 through IRCTC website for journey from Chennai to Hyderabad by Hyderabad Express.
At 10.00 AM I found the availability as 38 Nos. When I tried to make the payment availability was 22 Nos.
My banking transaction was successful but the ticket did not get booked. I got the error message as " We are experiencing network delays. After one hour we will let you know if the transaction was...

I have tried to booking a railway tatkal ticket in the irctc site on 27/05/2016 journey was from vadodara jn (Brc) to mumbai central (Bct) on 28/05/2016 by train no train no./name: 12934/karnavati exp the amount rs 1475.80 (In new delhi at irctc 12027) has deducted from my hdfc a/c [protected] but there is no ticket show in the list of booked history. So please consider the case and refund it my same account my transaction id: [protected]...

Hello team,

Tdr reference no - [protected]
Pnr no - [protected]
Reason - train late more than three hours and passenger not travelled
I have filed tdr on 27 september 2015 with irctc. But refund not credited in my account.
I have followed up with irctc but got only one reply i. E. "request forworded to indian railway and we will refund once confirmed railway."

Irctc cheating with...

I booked my ticket from anand vihar, delhi to varanasi, train no.- 22408 on 22/5/2016 (Travel date 13/6/2016).. At the time of booking site was showing 415 vacant seats, but after confirmation i was given ub, mb, sl.. For whom are lower births reserved... I have two kids with me.. How to manage.. Very poor management.In the initial attempt in manduadih express 34 seats were vacant, i pressed the option of "book only if two lower births are...

I was booking an online tatkal ticket(on IRCTC) for a journey from Secunderabad to New Delhi. I entered all the details on IRCTC portal. Also, the tickets were showing available. But after entering all details and clicking on Pay button at the last moment, it(IRCTC) did not book my ticket.
I thought there was some technical error, I tried again, and it was still showing Tatkal tickets available. I filled all details and then atlast,...