Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear IRCTC,

I am haresh bhoj

Recently I had tried to book ticket on tatkal for BVI to BRC, . I had got my money 852 rs deducted from my account but didn't got booked ticket, .

I had called on IRCTC care and they listen me carefully then cut the call, .

I had tried a lot time to reach IRCTC but could not got possible by saying all customers executives are busy, .

I...

I am a registered user of IRCTC website and last year in the month of August I made several ticket bookings and subsequently cancelled some of them, but the refund was not taken place, whereas when I opened my IRCTC account it shows the refund was made. Nevertheless, I contacted the customer care of IRCTC and they asked me to send my credit card statement which I did promptly. Inspite of sending several times my credit card statements, every...

Tatkal is about emergency of people ..but this is not going well ..because tatkal tckt is not happening..also talkal tckt of is booked before 5 days of train..how it is happening...can u explain this to me......

Mismanagement of tatkal system
Sir i tried to book tatkal ticket at 10 am (13/4/2016) for train no-12368. But on clicking at " book now ", i was shown a message -"no intermediate station found". I tried it again 4 times within a minute but the message continued (All details entered by me were correct). However, after a minute the message was not shown & i could navigate to next page. But by then it was ckwl.(Waiting list).
br...

From my A/c on[protected] Rs 12 deducted without intimating me and i have not booked any tickets. (ref no. IG0BRLIFT8ICM9091618)
And on[protected] again 12 Rs deducted ( ref no. IG0BUGEDL3ICN1353990) again i have not booked anything from irctc....

Hi,

This is sandeep barsaiyan having compalined about irctc . The case is like i booked 4 tickets from raipur to gwalior for 3rd ac coach when we ready for travel i got sms from railway to information about train has been cancelled and the i required in 139 customer care they also informed the same that train cancelled then i just immediate search for alternative option and did my journey after many difficulties . Now when...

IRCTC stall workes selling water bottle for Rs.20 but maximum retail price is Rs.15

Egmore railway station chennai.
IRCTC stall no SMU-7.
Kindly take action....

Sir,
Today(11/4/2016)
We are travelling from mumbai central to trivandrum central (train no.16331).we are totally unsatisfied with your service because lot of people entering to the coaches without reservation and they want out seats also.if we are not allowing to sit them, these people commanding, did we paid the money to you for giving a bad service like this??? We paid it for travelling securely.we booked the ticket last...

Dear sir-

I have book a railway irctc ticket whose pnr no-[protected] transaction id - [protected] train no- 11065 date of journey 12/04/2016 from ltt to dbg.

This ticket we have booked on 14-december-2015 from lokmanya terminal(Ltt) to darbangha(Dbg) for my friends 'family member whose name is ---


Mohammad s ulla -37m

Ruhi -31f

Jainab -11f

Attaulla...

My details : My user id in irctc is :eswari3107
mail id:[protected]@gmail.com

pnr number 0 transaction id:[protected]
from:tirupur (tup) to :kottayam(ktym)
on date:[protected]
two tickets were booked for RS.440
the payement was processed on bank side but from irctc the message shown was transaction error no seats available....

I wanted to complain against IRCTC cancellation charges. They are nothing but a ripoff of customer money. I had booked an e-ticket for 4 passengers for 29th April which was in W/L status at the time of booking. Since the ticket had not moved i had to plan for alternatives i chose to cancel the ticket (was in W/L 79 thru 82). IRCTC deducted 60 rupees per passenger on a wait-listed ticket. I feel railways is using cancellation as a mode of...

This is to inform you that the AC duct above seat number 51 and 52 in coach number C1 was defective and the area was freezing. We complained to the AC technician MR. Keshavan as well as the TTR. After repeated complaints, the technician stuck a paper over the leakage point with cello tape as a solution. When we asked the technician for the complaint book, he said that it is available with the TTR and did not give it to us.

We...

Hi, I am Ramesh..I booked many tatkal tickets back in 2012 to 2015, may be i failed 2 or 3 times and most of the times it was successful,
but, I was wondering why Indian government removed "ID verification" for Tatkal members??
"Is this to increase the income of other persons"?
or any specific reason behind that??
If no ID is implemented many brokers can book the ticket and they can sell at higher prices and...

Dear sir,
I have sent several mails to [protected]@irctc.Co.In and tdr department but nothing getting different different excuses from them regarding the refund amount aginst pnr [protected].
Today i spoke irctc complain department and heard one more excuse that you have done tdr files against only one passenger but tdr done by [protected]@irctc.Co.In as i requested by mails because the server was down of irctc that time so i send...

Dear sir/madam, i had booked a ticket from et to ltt journey date 27march2016, but the train got late from more than 7 hours.I had filed the tdr on the same day at 27-mar-2016 22:06:02 hrs.The status of tdr showing cr repudiate.I was waiting for the train but the train got late so much so i have filled the tdr little late.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3...

The train was late by 11hours and therefore filed the tdr online. But, the refund is yet to be received.

Transaction id: [protected]

Train no./name: 12033/cnb ndls sht pnr no [protected]

Date of journey: 22-jan-2016

From: kanpur central (Cnb) to: new delhi (Ndls)

Ticket amount:790.0 ticket type:e-ticket

Passengers details:
Name: shelbin,...

I am travelling to Ahmedabad from vapi by karnvati express 12933 .. my pnr is [protected].
I bought tea from railways catering and he asked for 10 rs but i told him that as per irctc u shud take 7 Rs nly but he denied to give remaining money..

plz stop such kind of robbery in daylight...

Mukesh Yadav
[protected]...

Complain by
Pnr: [protected]

List of complaints:

1. What is dynamic fare meant for?
2. There is no food menu in train pantry
3. They have increased the fare but no food is provided
4. They are not charging the food according to irctc rate list.
5. Where there is not any train hault in udhampur
In short, there is no suvida in suvida train...

I was booking tatkal ticket and the money was deducted from my account but the ticket is not booked please "refund" my money.
I have attached all the required details .Plz refer . The attachment contains the screen shot for my amount being deducted and irctc transaction details and bank debit details
My name: anusha patel h s
Date of incident: 9/4/2016
Time around: 11.05am
Transaction id: [protected]br...

I was booking a ticket from bangaluru to hyderabad on 6th april. Ticket didnot book but money got deducted. kindly refund my money.

user Id: ukb246
E-MAIL: master.[protected]@gmail.com

INB/[protected]/INDIAN RAILWAY CORPORATION 504/-rs...