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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 25, 2025
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1836
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 35

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S
Sudhirlko7
from Lucknow, Uttar Pradesh
May 2, 2022
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Money has been deducted twice aginst pnr no [protected].
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    K
    koteshwar rao
    from Hyderabad, Telangana
    May 1, 2022
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    I booked tickets in Tatkal and premium tatkal quota, amount was deducted but tickets were never booked. Tried total 4 times and seen same all 4 times. All 4 times seats\berths are available.
    IRCTC need to improve with there software technology, absolute scam in the name tatkal and premium tatkal, I feel tickets are kept on hold by scammers\agents to sell on high price.
    Tried to book tickets from Secundrabad to Ongole
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      K
      King Shahi
      from Jamshedpur, Jharkhand
      Apr 30, 2022
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      I have booked a ticket in slipper class with tatkaal quota and the base fare shows is 245₹ but originally it was been 165₹, So why there is so much difference in base fare although as IRCTC has tatkaal price of ₹100 and then this extra differential amount in base fare.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        P
        Prerana Sk
        Apr 29, 2022
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        I had made the payment for the train ticket 16584 of 1818/-
        Money got deducted from my account but later showed server error and also ticket wasn’t booked
        How can I get my refund?
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          R
          Rup1
          from Bangaon, West Bengal
          Apr 29, 2022
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          I am Rupam Mondal, I recharged my uts r-wallet ( under IRCTC) using my UPI id. Money is debited from my bank account . But not received in r-wallet.

          My uts app login phone number is : [protected].

          And I used ' [protected]@apl ' this UPI id .

          And the lost ammount is rs. 100.
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            A
            Arifshaikh1990
            from Mumbai, Maharashtra
            Apr 29, 2022
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            Hi,
            This is Arif Shaikh I have recharged my UTS app with Rs. 100 bu using my UPI app, the Amount has been deducted from my Bank Account, but same has not showing in my RWallet, please resolve my problem.
            Mobile number using for UTS app is [protected]
            +3 photos
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              P
              P Chat
              Apr 28, 2022
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              Respected sir,
              Yesterday I made a payment of Rs 200 twice through upi. But my R- wallet was not credited with any of the amount. The amount was fully deducted from the bank and no refund is done. My Rs 400 are at stake. Please resolve this issue as soon as possible.
              +1 photos
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
              May 04, 2022
              Updated by P Chat               my refund has come. Thank you
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                M
                Mankirt Aulakh
                Apr 28, 2022
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                I am living in chaibasa.Today i came here for tatkal ticket and i came on the station at 12:20 AM. AND then at 5:15 AM an RPF staff came and then started misbehaving with me
                He accused me for taking multiple ticket for selling and then started threatening that i will put you inside bars for section 143 railway act which was not applicable at all yesterday means on 27 April i came here for taking ticket for my father as my father has to go to vadodara for work purpose and next day i went to station for taking ticket for me for going to nagpur then he started telling that i am an agent and i am selling ticket . He falsely accused me for this and started pushing me when i tried to make him understand the thing he was so rude and offensive kindly please take a strict action against these type of people ..

                Thanking you .
                Yours faithfully.
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  S
                  saikai007
                  Apr 28, 2022
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                  Address: 45 Ramkrishna Pally,29 Nimta, North 24 Parganas, Near Durganagar Dhalai Karkhana,

                  Today I have tried to recharge RS 100 in UTS R-WALLET. Money has been deducted from my bank account but not credited/showing in MY UTS R-WALLET. I am giving screen shot for reference purposes. Please help me.

                  Mobile number [protected]
                  +2 photos
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                    M
                    Mohit Vijay kumar soni
                    from Noida, Uttar Pradesh
                    Apr 26, 2022
                    Resolved
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                    Resolved

                    Website: irctc.co.in

                    Sir/ Madam,
                    I am Mohit Soni and have booked ticket from Raipur to Kalyan on 13th April 2022 by irctc using hdfc gateway and the money was deducted from my account and i got message as failed to book confirmation regarding this and i have mailed to the concerned department and they told that from their side money is refunded to account with reference no "[protected]" usally it takes 2 days to refund but now it has been already 15days, i talked to my bank they said that money is not refunded & they cant help expect me to wait more, I think it has got stucked by your gateway procedure bank name :State bank of india
                    please have a look on it & refund my money back as soon as possible, High hopes from you guys thanking you

                    Mohit soni
                    Contact [protected]
                    Refund Amount : 2072rs
                    +1 photos
                    Apr 26, 2022
                    Complaint marked as Resolved 
                    just now i recieved my refund
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      J
                      Joyse k jose
                      Apr 26, 2022
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                      I made a transaction for deposit money on e wallet by using my credit card . But transaction get failed and money goes from my account. The website also show that the transaction is failed but no refund . I called customer care and they say they can't help
                      +2 photos
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                        P
                        pratikshasingh2296
                        from Barmer, Rajasthan
                        Apr 25, 2022
                        Resolved
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                        I have booked a ticket via IRCTC app on 25 April 2022 for Rs 6205.4 but it showed as transaction failed and the amount was deducted from the SBI bank account. I mailed IRCTC but they said to contact bank as they didn't receive any money.

                        Please help me as the amount is high and I don't know what to do.

                        Transaction ID - [protected]
                        Contact no- [protected]
                        May 10, 2022
                        Complaint marked as Resolved 
                        My father contacted the bank regarding the issue and raised a complaint. We got the money one week after the complaint.
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          V
                          Varsha@98
                          from Madurai, Tamil Nadu
                          Apr 25, 2022
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                          I tried to book two tickets in irctc portal. Amount deducted for the tickets Rs 900.40 and Rs 2540.40 but ticket not booked. Kindly credit back the amount. The transaction details is enclosed herewith pl.My SB Acc no is [protected]
                          +1 photos
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                            R
                            rajemerald
                            Apr 25, 2022
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                            I tried to booked a ticket through IRCTC, Ticket was not booked but money was deducted from my account. I am been continue following with IRCTC customer care, they are just saying that your message is forwarded to concern department. I have sent them my bank statement where transaction has been done to IRCTC. Now it's more than 45 days i have not received the refund. Now I am concerned whether I am going to get my money back. I don't have trust on IRCTC now.
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              H
                              HARSHWARDHAN INGLE
                              Apr 23, 2022
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                              I book tickets from irctc, but it has happened with me lots of times money gets deducted and tickets dont get booked and it takes around 10 days for refund
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                G
                                Gajendra singh Chaudhary
                                from Bharatpur, Rajasthan
                                Apr 23, 2022
                                Resolved
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                                Resolved

                                Sir/mam,
                                Today 23/04/2022 i have booked 3 tickets and i have made payment of rupees 626.80 for these 3 tickets the payment was successful and money was deducted but the tickets are not confirmed yet .
                                So i ask IRCTC to refund the amount which was deducted.please help me as
                                Below this mail i have attached the screenshot of the payment which i have made.
                                +1 photos
                                Apr 25, 2022
                                Complaint marked as Resolved 
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  V
                                  Varsha@98
                                  from Madurai, Tamil Nadu
                                  Apr 22, 2022
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                                  I tried to book railway tickets through IRCTC on 19/04/2022.The tickets not booked but amount deducted from my SB account[protected]. Kindly arrange to refund the same
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    V
                                    Varsha@98
                                    from Madurai, Tamil Nadu
                                    Apr 22, 2022
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                                    I tried to book railway ticket through irctc portal on 20/04/22 but the ticket was not booked and the amount of Rs 2540.40 deducted from my SB Account no [protected]. Kindly arrange to credit the same
                                    +1 photos
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                                      J
                                      jsbusa
                                      Apr 22, 2022
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                                      I have been trying for the last 2 weeks but have been unable to get a mobile code for registering my IRCTC account. Please advise. My IRCTC account name is brarjs05. Please advice.
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                        Rakhiraksha
                                        from Ranchi, Jharkhand
                                        Apr 21, 2022
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                                        I deposited Rs 5000 to irctc e wallet. The amount has been deducted from my bank account but has not been credited to irctc e wallet
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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