Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

PNR:[protected] Tickets were booked for 3 passengers. Two were confirmed while 1 was waitlisted. The waitlisted passenger did not travel.Thus as per below policy we had to file TDR writh in 72 hours of arrival at destination. https://www.services.irctc.co.in/beta_htmls/REFUND%20RULES%20wef%201-Jul-13.pdf We reached at our destination at Saturday, 21 November 2015, 08:10:00 while I filed TDR on Monday, 23 November 2015, 14:58:00 (Transaction...

Dear Sir/Mam, I have booked ticket two times from Muradabad to Rajgir and two times money deduct from my account but ticket not received on date 29/Nov/2015. Kindly return my money in my account . My irctc id- vikash00ku And email Id - vikash.[protected]@gmail.com Plz find attachment for Transaction details . Regards Vikash Kumar [protected]...

Transaction ID: [protected] Train No./Name: 12431/RAJDHANI EXP PNR No [protected] Date of Journey: 22-May-2015 Date Of Boarding: 22-May-2015 Date of Booking: 22-Mar-2015 From: UDUPI (UD) To: H NIZAMUDDIN (NZM) Boarding: UDUPI (UD) Resv Upto: H NIZAMUDDIN (NZM) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount:11340.0 Ticket Type:E-ticket Respected sir, We as a family were supposed to travel together Due...

I had booked a waiting e- ticket but was not confirmed charged rs217 approx including irctc service charge, but after automatic cancellation irctc have mailed me that they will refund only rs138 into my bank's account. Why is it so? And other thing is that I am calling at Customer support line but no one is receiving call and money goes on charging, I spent rs 30 in call but haven't talked to any executive till now. Why irctc is doing...

I have booked a e-ticket with pnr no. [protected] in train no. 12137 punjab mail express, but waitlist not clear upto chart prepared so my ticket automatically cancelled but my refund amout of 300 rs didn't refund in my bank account till now....

I have an account in irctc.co.in (user name is Deepyaman7). Unfortunately, I forgot my password. I am trying to reset my password and your site ask the email verification password and mobile verification password. I already got the mobile verification password by an SMS. But, I can't get email verification password. I have tried twice and both of the time no email i have got.Please send the email verification password in to my mail ([protected]@gmail.com)...

Dear Sir/Madam, This is to bring to your kind notice that I filed TDR as I didn't travel in train, it was rescheduled by 8.5 hrs. But TDR status is: CR Repudiate. The details are as follows: Dinesh Kumar, Train No. 12321 Howrah Mumbai mail, DOJ 26 Oct 2015, From Horwah to Jabalpur, PNR: [protected], 1AC, Ticket amount Rs. 3515, Transaction ID: [protected] Kindly help to get refund of amount. Best regards, Dr. Dinesh Kumar...

This is being insane. I tried booking a tatkal ticket online. It shows seats available. But, when I finish booking, I get a ticket of 118 waiting list. Even if IRCTC attaches a new hogi for the train my ticket will not be confirmed.
Evenon a Sunday morning my money is deducted and when I ask for a refund I am being asked to wait for 5-6 WORKING DAYS. The earlier government used to suck our blood out. We thought this new government...

Hi, This is regarding a TDR Transaction Transaction ID: [protected] for PNR No [protected]. TDR Status CR Repudiate I have filed TDR 3 hours before and it should have been refunded but its still not done. Can you please verify and initiate the refund....

Transaction ID: [protected] Train No./Name: 11040/MAHARASTRA EXP Date of Booking: 16-Nov-2015 Date of Journey: 17-Nov-2015 Date Of Boarding: 17-Nov-2015 Date of Arrival: 18-Nov-2015 From: GONDIA JN (G) To: PUNE JN (PUNE) Boarding At MURTAJAPUT T(MZR) Resv Upto: PUNE JN (PUNE) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Payment Status: Payment Settled Bank Name: State Bank India Reservation Status: Not Booked Transaction Amount:494 No....

Transaction id: [protected] pnr no train no./name: 12472 / swaraj express
Date of journey: 27-nov-2015 date of boarding: 27-nov-2015 class: sleeper class (Sl)
From: new delhi (Ndls) to: bharuch jn (Bh) boarding: new delhi (Ndls)
Resv upto: bharuch jn (Bh) quota: tatkal (Ck) ticket type: e-ticket...

I booked a ticket of three passengers from 12184 train from lucknow to bhopal on 24 nov 2015 but as when the tickets booked seats vacant transaction id [protected] from irctc id nehadev200 of amount rs 3630 through sbi credit card which is showing as refunded on my irctc id but still amount is not refunded into my card . please look into the matter . neha srivastava neha.[protected]@gmail.com mob [protected]...

Hi Team, I have booked a tatkal ticket, train is cancelled to flood in chennai. ticket details transaction ID [protected] PNR [protected] train no 12760 from warangal WL to chennai MAS date of journey 16-Nov-2015 status CR Registered date of booking 15-Nov-2015 . Please let me know when amount will be refunded....

Again today my experience with Shatabdi Train remembered me about my travel 10 years back. Same improper quantity, missing food items, poor or say third class service from the attenders.

Even when complained they told that "its not possible" simple one liner.

Ordered Non-Veg meal at the time of bookings and received Veg meal with one liner "not posssible"

Received snacks in...

Dear IRCTC team, Please note that I do frequent ticket booking on www.irctc.com for hassle free transaction. One of my TDR is not yet settled after giving so many reminders. it's been a long time (almost 5 months) to get a revert on the same. TDR was filled for PNR No. [protected] I had filed the TDR because ticket was partially confirmed. Out of 3 passengers, only one got a confirmed seat. That is why they did not travel with that ticket...

PNR no. [protected] Train ID no. [protected] . Train 13072 JMP HWH Exp. journey - - 12.1.2016 Though there are 4 SRCTN, none o[censored]s allotted a single LB. Smt. S roychoudhury, having ill health and old age can not climb upper berth. I request for one LB as per rly ministry's decision for her for safe journey and inform me. earlier....

I have issued ticket of second sitting class in bandra okha spl train 09561 on 24/11/15.my seat no was D2-33.But when train arrived on baroda station there is no such coach in train.other passenger like me also searching for D2 coach.I have asked the Ticket cheker about the coach and surprise what he himself dont know where is D2.someone said the coach behind the engine is D2, but there was no lable on it, there is no lable of seat number...

Hi, I tried to book a tatkal ticket on my user ID Kishorgzb from Anand Vihar Terminal TO Kiul Jn on[protected] against which transaction amount Rs. 699.20 has been deducted vide Transaction Id No. [protected] from my debit card but ticket has not been booked. only massage been display 'No Seats available. Transaction is dropped'. but refund is not made till the date there for you are requested to arrange the my transaction. Regards Kishor...

This is to inform you that whenever I use tatkal service for booking a train for new delhi, and as I enter the captcha after filling all the necessary details like name, age, sex, etc., it always shows incorrect for the first time and when I re-enter the same, till then all the tickets are booked. Also, there is no option for State bank of India in net banking payment option. Instead there are other State banks in State bank group. This is...

Its thrice a day, I tries booking rail ticket and the reservation failed irrespective of payment being done. The message says payment requested. This is process creates so much of confusion. I would like irctc to suggest a change in the process of ticket booking because its becoming inconvenient to book a train ticket from the only portal provided by Indian rail. Please make sure if you are deducting the money, then the user must receive...