Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir WIth due respect i canceled an e- ticket with PNR no : [protected], (Secunderabad to Kharagpur), on 04 Nov 2015, and the date of journey was 06 Nov 2015. Recently while checking the refund status, it is showing refunded with, Transaction id : [protected] Cancellation id : [protected] Refund date : 05 Nov 2015. But under the bank column, it's showing ICICI, while i did the transaction using CITI Bank. I just used ICICI...

I booked train ticket from visakhapatnam to vijayawada. That ticket was not received. my money was deducted but train ticket not came. my transaction ref no. IGOAZEGVKO for Rs.338 on 11th november, 2015; 14:23 on SBI internet banking. so, please check my problem try to resolve this problem As soon as possible......

I have booked a ticket from CBE to KJM on 22-Sep-2015 and Date of Journey was 27-Sep-2015. Since the ticket was Partially confirmed, I have filed a TDR on 27-Sep-2015 with below details, The Status turned to CR Registered, but the amount was not refunded yet. If any other information required please let me know, or contact me/send SMS on [protected]. I can be contacted through email on address, [protected]@gmail.com Ticket details: DO...

Train ticket cancelled 25 hours before the arrival of train at the Boarding station. TDR closed with status as : CR Repudiate. I want the ticket to be reopened as i do not see any reason of this TDR to be rejected.

TDR Transaction detail:

Transaction ID: [protected]
Train No./Name: 15903/DBRG CDG EXPRESS
PNR No: [protected]
Date of Journey: 27-Oct-2015
Date Of Boarding: 27-Oct-2015 br...

Plastic found in samosa served by irctc. No one is ready to give complain book or to accept complaint in train number 12285 dated 01 Nov 2015. Finally after making so much of noise I was handed over Feedback form stating that my complaint will be sent to the concerned department. However, 10 days has gone & no one has contacted me till now. Looks like the coach attender was smart enough to fool me by giving me the feedback...

Dear sir, I have made online payment of rs 2152 to irctc for train rservation through bank of India ATM cum debit card while processing your massage was sorry unable to process but amount is deducted through account on DT.10/15/2015. What I have to do ? Suggest....

I booked a Tatkal ticket which turn out to be Waiting ticket when payment was processed. It was W/L31 and when chart was prepared it was W/L 6, so as it was eticket and waiting etickets get auto cancelled and passengers with waiting etickets are not allowed to board train, Still my eticket didn't get auto cancel and refund is not been made. I tried calling to customer care no[protected] since morning and tried whole day but always...

My mobile number is used by someone else in irctc site and i cannot create a account with my mobile number in irctc, When i spoke to irctc support they are saying get the bill, since this is prepaid number there no such thing for it. Can you pls help here...

I enrolled for a virtual card and funded the same with Rs 1000 too.
The card has not been mailed even after months and the system shows it is generated and mailed.
Customer service is useless.. They pick up call and suggest to write an email which no one replies.....

WHAT CAN'T YOU KEEP CAPTCHA SIMPLE?? i strongly condemn irctc policy for tatkal where needful person are forced to get their ticket from agent. Have any irctc employee ever tried to book tatkal ticket online or offline?? what problem common man face while booking tatkal ticket. The CAPTCHA can never be solved in tatkal hours nor OTP arrives on mobile in time...

Dear Team

Really now i am having doubt about your efficiancy of work and strongly condemn your irresponsible attitude to solve the issue.

Did you check the email what i have sent you on[protected]:57:16+05:30 ?

Where i can clealry wrote the refund amount 1420.0cr.is linked with PNR [protected] which is reflecting in my credid card on 19.06.2015 same as per record in IRCTC website.How you told...

Dear Sir, My PNR no [protected] was auto cancelled, but till yet the amount has not been refunded. Already 10 days passed away, but still not refunded. Simply cheating. No proper action has taken regrading this issue Pls do the needful & refund my amount. Looking forward for your positive response. Regards Satyabrat Baral...

Dear Sir / Madam,
Today (06/11/15) i booked a E-ticket from rajkot (RJT) to jaipur (JP) through IRCTC. After finishing booking of ticket with my BOI debit account there an error occurred. Finally i found that the money is deducted from my account for the transactions but ticket is not booked.

For your info my the ref number of transactions id is [protected]
Please do the needfull to get back my money back...

Hi, I had booked train tickets for myself & family PNR #.:[protected], JHELUM EXPRESS, Travel Date :12/07/15. I reached the train station (New Delhi)before the train departure but, at station I was notified that the train had been cancelled abruptly. I was expecting my fare cost to be refunded to me automatically, but after chasing many times they aren't refunded money....

Today while trying to book a ticket via tatkal quota from Pune to Rourkela..I got to the payment page then after processing it showed transaction failed as no seats are available. But the money was debited from my account. I want the refund of the money as soon as possible....

Dear Sir I am Arvind kumar submitting my complain regarding railway ticket booking through irctc. I had been booked my ticket From Araria court to Patna Jn. My journy date was 14/11/2015. I had booked ticket through SBI atm debit card. I booked my above said ticket two time but both time not found my ticket neither through messsage or print ticket. My first booking id is IRCTCtxn#[protected] on dated 03 nov 2015 time 02/59/08 pm. Another...

Hi Sir/Madam…

Name : Sivakumar C
Ticket ID : [protected]
PNR # [protected]
Train No & Name : 12624 – Chennai Mail
Date of Journey :[protected]
From & to : Coimbatore to Chennai
Coach : S10, Seat # 1

Most miserable thing happened in my life during the train journey on[protected] I accept I was not travelled with the original ID card during the...

Today (5/11/2015) when i tried for Tatkal tickets from Mumbai to Nagpur. i was given this message " Bin range not enabled. [ Transaction Id: [protected] ] You can choose another payment option and try again." tickets were available but i could not make payment because of the above error. I searched on internet about this error and came to know that this error occurs because IRCTC has removed few banks from payment process in Tatkal...

I, Jagdish Prasad booked a ticket for SVDK to NDLS PNR No [protected] Train no. 22462 boarding date 7 October, 2015. I have Cancelled this ticket on 01-Oct-2015 22:02:17 HRS IRCTC Amounted Rs. 4006.15. Till Date I have Not Received Any Refund Amount in my SBI Credit Card from your side.

I have been called to your representatives since 7 October, 24 October(Mr. Rohit) and Today, i.e 30 October, 2015 (Ms. Pinky) for asking refund...

Sir i have filed tdr and its shows CR registered i cant understand what does it means. Can u tell me when i get my money refund pnr no- [protected] TXN id- [protected]...