| Address: Mumbai City, Maharashtra |
Sirs,
On 25/6/15 at 0804 hours. I purchased 3 tickets from Mumbai CST to Wardha and transferred Rs 1267.80 through internet from my account in ICICI Bank, However I did not get the ticket, Therefore at 1704 hours on 25/6/15, I again paid to IRCTC Rs. 1267, 80 for the same tickets (PNR no. [protected]), I have thus paid Rs 1267.80 twice to IRCTC for 3 tickets from Mumbai CST to Wardha.
A copy of a statement of account issued by ICICI Bank showing two debits of Rs. 1279.20 is attached.
Kindly therefore arrange to refund Rs. 1267, 80 to me at the earliest.
Thanks and Regards.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
> Because of Train cancellation by Indian Railway without prior
> intimation to authorized passenger, the passenger got stuck in between
> period and unfortunate TDS has not filed within 72 Hours
>
> I am following the matter with IRCTC and our principal Agent -Multilink from
> last 7 days but no satisfactory response vide ref no.#ML0022989, user
> id mlnk1249, This is very surprising how it can be rejected when
> Train cancelled by Railway Dept. and hesitating to refund the amount
> to our passenger
>
> In the view of genuiness please file TDS on our behalf refund Rs.6640/-
>
> Details
> PNR No: [protected]
> Dtd:23/06/2015
> Train Type: Durono Mail/ 3AC
> Name:
> 1) Kavita F 28
> 2) Anil m 33
> 3)Vaibhav m 9
> 4) Shraddha f6
Is it justified wherein if I have not claimed within 72 hrs then IRCTC/Railway will lapse our refund
' YE KAHA KA NYAY HAI JAB 72 GHNATE ME AAP APNA PAISA CLAIM NAHI KARENGE TO IRCTC/RAILWAY DEPT AAPKA PAISA KHA JAYNEGE" VO BHI UNKI TARAF SE TRAIN CANCELL HOTI HAI TI UNKI RESPONSIBILITY BANTI HAI KI PASSENEGER KA PAISA USKA PURA PAISA REFUND KAR DE
REGDS
ANIL