Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi, Having good faith in IRCTC I booked a parcel on 15th June, 2015 by Ferozpur janata express from Valsad to Mathura. It was supposed to be delivered to mathura the next day. However when it was not received at mathuta and when I tried to trace back I found it was sent to Mumbai. After following up on that they promised deliver the parcel at mathura station on 22.06.2015. Again after cross checking with the staff I got an excuse that the parcel was under heavy load and they could not take it out within the time before train left and now it has reached Ferozpur. It has become more of frustration with going and checking for the same at Mathura station again and again apart from the inconvenience caused due to non delivery of the parcel. This is the reason I have to stay in Mathura till I get the parcel. It has already been about a week. The parcel is moving to every place except the destined station. Please look into this as soon as possible. Consignment number is: [protected] These small negligences and cold behavior by staff are turning out to be disastrous for people like us.

Date: 23rd May PNR number: [protected] Train name: Mewar Express (12964) I had booked my ticket via online reservation system. The train got cancelled due to Gurjar agitation. Since it was not a cancellation by myself but rather the train itself got cancelled, I assumed that IRCTC will refund my money by itself and there is no request that needs to be filed by me. However, till date, I have not received my refund. Could you please check and process my refund. Regards, Ashish Porwal Email ID: [protected]@gmail.com

the ticket was booked from secunderabad to delhi on 22june15 for 27june15 by choosing credit card as payment option. when i clicked on book ticket it failed but i got the message on my phone that the amount for ticket has been paid by the bank on behalf of my credit card. i even did not got the PNR no. please do the needed and confirm the ticket . if needed please call - [protected]

Hi I have booked a ticket today on 22nd June'15 with PNR [protected] for my parents who are age of father 64 and mother 60. As per rule declared in this budget for seat allotment to senior citizen specially to a female passenger, accordingly I have selected a preference for Lower Birth. Surprisingly, after generation of PNR I have seen that IRCTC have allotted Side Upper to my mother and UB to my father. Now, I have cancelled the ticket as my mother cannt travel on Side Upper, this is completely ignorance of rule and insane activity by irctc. Now, who will pay my cancellation charges and who insures that now I will get confirmed ticket.

I HAD A RESERVATION IN SRIDHAM (12192), IT WAS CANCELLED LAST DAY i.e 21ST OF JUNE ... I HAD MY BOARDING AT HBJ AND MY PNR STATUS [protected](GOURAV TIWAR)I... BOARDING TIME AT HBJ STATION WAS 23:30 AND LAST I SAW MY PNR STATUS AT IRCTC.CO.IN WAS CONFIRM TILL 24:00HRS OF THE SAME DAY... AT HBJ STATION STATION MANAGER SAID THE STATION HAS NO CONNECTION WITH IRCTC... SO WHERE WILL THE CUSTOMER GO... OR INDIAN RAILWAYS IS JUST TO MAKE FOOL OF INDIAN PEOPLE... CONTACT NO.-[protected] EMAIL-tiwari.[protected]@gmail.com

17007/SC DBG EXPRESS, PNR No [protected] Date Of Boarding: 07-Jun-2015 Boarding: RAIPUR JN (R) Class: SLEEPER CLASS (SL) Name Age Gender Status Coach ID Berth No/ WL No AGAM K NARAYAN 54 Male CNF S5 1 KIRAN NARAYAN 50 Female CNF S5 4 TDR Filing Date: 07-Jun-2015 17:31:42 HRS TDR Status CR Repudiate Reason For TDR: Passenger Not Traveled. Reason for TDR Registration Failed: Invalid TDR Timestmap : CNF . Kindly

ON 16.06.15, WHEN 25 BIRTHS WERE AVAILABLE, IBOOKED 2 BIRTHS ( BOTH SR. CTZs.)AGAINST PNR [protected] AND B1-14 ( UPPER ) & B-16 ( SIDE UPPER ) BIRTHS HAVE BEEN ALLOTED TO ME. AT THE TIME OF BOOKING 25 BIRTHS WERE AVAILABLE EVEN THEN BOTH UPPER BIRTHS HAVE BEEN ALLOTED. KINDLY ARRANGE TO CONVERT AT LEAST B1-14 TO ANY LOWER BIRTH, SAY B1-9/12/15. PREFERENCE AY PLEASE BE GIVEN TO B1-15.

I booked a Premium Tatkal eticket with transaction ID [protected] on 19th June 2015 through the IRCTC website. It was a confirmed ticket with PNR no [protected], however I got a message at 15:06 PM saying that the ticket had been cancelled with a cancellation ID: [protected]. Since it was a PT ticket, I am entitled to no refund, however I never initated a request to cancel the ticket and hence, I am suffering a loss of 1210/- without cause. Request if the matter could be looked into Thanking you Yours sincerely Ankit Tiwari

yesterday I feeled the form of irctc registration but yet i have not got my password of irctc user account by my gmail account [protected]@ gmail .com but i got my mob. verification code on my mobile the virefication code is rpn834 on my no.+91 [protected] kindly provide me my irctc login passwords on my gmail account please

I booked e-ticket from my irctc id pnr no. [protected], train no. 11471, DOJ: 20/06/2015. Confirmed ticket from Indore to Madan Mahal.. As there was an accident occurred in ITARSI RRI (WCR railway) system, many trains are canceled... And Railways committed to refund full amount for the tickets of canceled trains.. I cancel my ticket on 19/06/2015, pnr no. [protected] before one day of journey as the train (train no. 11471) was canceled and wcr railways also not giving exect information about running and canceling train.. But my full amount was not refunded.. Deducted amount is refunded in my SBI a/c.. As the details from wcr railway are not confirmed by the authorized railway personals and also not on railway sites, it causes heavy trouble as well as canceling of train causes me great loss, I missed my exam which was in jabalpur & railway also deducted my canceled ticket amount... So, plz have a look on my complaint and refund my full amount...

Transaction ID: [protected] PNR No [protected] I booked the ticket from Ahmedabad to Surat in 19417 / ADI ALD EXPRESS. We heard announcement in Ahmedabad junction as the train would not gone via Surat on that day(18-Jun-2015). We could not travel due that. Still I did not get any refund for the tickets. Kindly refund the amount of the tickets

Hi Sir/Madam, This is in Reference to NDLS Premium Special, Train No : 22913, originating from Mumbai (BCT) was cancelled on 27/05/2015 due to Gujjar Strike on Railway Tracks due to Reservation . I was told by customer care that amount would be refunded within a week as its E-Ticketing but yesterday when i called 139 Railways customer care I was informed that i will not get refund as I was suppose to file TDR, I went to site but I’m not able to file. I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternative arrangements causing lot of inconvenience. I was told that the refund will be paid automatically as it happens in case of Trains Cancellation. The amount paid for e-ticketing is yet to be credited to the payment A/C.The details are as follows : Name of the Train : NDLS Premium Special Train No : 22913 PNR No : [protected] Transaction ID : [protected] Ticket from : Mumbai BCT ; Ticket to : New Delhi Passenger Name- Shashibala Singh, Dhirendra Singh Ground : Cancellation of Train Due to Gujjar Reservation Booking Amount Paid : Rs. 4884.94/- Request for earliest pay. Thanks & Regards, Dipika Singh-[protected]

Date. 24may2015 pnr no [protected] transaction I'd [protected], pnr no [protected], transaction I'd [protected] details of two now. Of tickets cancelled by railway due to cancellation of train due to gurjar andolan on auto.but refund have not given yet on my account

Dear Sir/Madam, My Ticket No.92915678, PNR No.[protected]. Date of Journey is 17.10.2015. Train No.12864. Ticket Booking Time 8.01 AM as per print in the ticket. I was the first person in the line.I got the ticket with waiting list of WL47, 48, 49. How it possible ? I want explanation . I think it is a internal corruption in the Rail department. I want Confirm ticket. Otherwise I am bound to FIR or notice to Rail Minister.

I Rohan Mishra passenger of northeast exp. Is critically dealing with cleanliness in B1 coach and no one of either staff is taking methods to get through problem instead wasting time .There are cockroaches all over the coach I will be highly obliged if action will be taken with immediate affect

Sir, I have reserved my tickets-3 no. from Secunderabad to Kakinada for date 23.06.2015 from my irctc id: svr6433. But i am unable to log in to my irctc id for cancellation of the said tickets. Kindly suggest me the way to log in to my irctc id: svr6433 which enable me to cancel my tickets. otherwise i will loose my money unnecessarily. Thanking you, S.Venkata Ramana Rao

i booked a ticket for my mother on the 2nd of june Transaction ID: [protected] PNR No [protected] Train No./Name: 14606 / GARIB RATH EXP Date of Journey: 03-Jun-2015 Date Of Boarding: 03-Jun-2015 Class: THIRD AC (3A) From: CHANDIGARH (CDG) To: KASHIPUR (KPV) Boarding: CHANDIGARH (CDG) Resv Upto: KASHIPUR (KPV) Quota: GENERAL (GN) Ticket Type: E-ticket sumit kumar [protected] refund awaited soon.

I am Kasi viswanadh and i travel frequently in sheshadri express. Everyday, unreserved passengers enter in to reservation coaches in sheshadri express (17210) at Bangarpet, Karnataka. They sits wherever they want, they behave very rash with other passengers who are reserved. TC doesn't come to coaches after Bangarpet even if we complaint. If we ask them, they always ready to beat reserved passengers. They have beaten me last 16th June 2015 while i was travelling to Bangalore from Kakinada (PNR No: [protected]). We are struggling a lot in reservation coaches because o[censored]nreserved passengers enters in to reservation coaches. I have complaint the same to RPF and Station master on same day but no action taken. Kindly restrict unreserved passengers enters into reservation coaches. Regards, Kasiviswanadham.K

my userid is pragya10ap i have booked a tatkal ticket on 19th june 2015 its pnr number [protected] in DELHI- JAISALMER EXPRESS. According to the new policy i should have got the refund on my booked amount rs.1535 but i havent got any refund kindly initiate it

Although The money has debited from my bank account TWICE the transaction For the Booking Details Of Transaction ID: [protected] Has been Not Booked, I have to depart within 2Days so I kindly request to investigate IMMEDIATLEY or tell us the RIGHT suggestion. Second Booking [protected] Twice it failed I kindly suggest all Travellers to not BOOK AT IRCTC as there as many NEGATIVES regarding booking.