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Updated: Feb 5, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 380

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G
Gourav tiwari
from Bhopal, Madhya Pradesh
Jun 22, 2015
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Address: Bhopal, Madhya Pradesh

I HAD A RESERVATION IN SRIDHAM (12192), IT WAS CANCELLED LAST DAY i.e 21ST OF JUNE ... I HAD MY BOARDING AT HBJ AND MY PNR STATUS [protected](GOURAV TIWAR)I... BOARDING TIME AT HBJ STATION WAS 23:30 AND LAST I SAW MY PNR STATUS AT IRCTC.CO.IN WAS CONFIRM TILL 24:00HRS OF THE SAME DAY... AT HBJ STATION STATION MANAGER SAID THE STATION HAS NO CONNECTION WITH IRCTC... SO WHERE WILL THE CUSTOMER GO... OR INDIAN RAILWAYS IS JUST TO MAKE FOOL OF INDIAN PEOPLE... CONTACT NO.-[protected] EMAIL-tiwari.[protected]@gmail.com
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    Jyotendra
    from Raipur, Chhattisgarh
    Jun 22, 2015
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    Address: Raipur, Chhattisgarh

    17007/SC DBG EXPRESS, PNR No [protected] Date Of Boarding: 07-Jun-2015 Boarding: RAIPUR JN (R) Class: SLEEPER CLASS (SL) Name Age Gender Status Coach ID Berth No/ WL No AGAM K NARAYAN 54 Male CNF S5 1 KIRAN NARAYAN 50 Female CNF S5 4 TDR Filing Date: 07-Jun-2015 17:31:42 HRS TDR Status CR Repudiate Reason For TDR: Passenger Not Traveled. Reason for TDR Registration Failed: Invalid TDR Timestmap : CNF . Kindly
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      G
      gyanendra nath
      from Hyderabad, Telangana
      Jun 22, 2015
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      Address: Kanpur, Uttar Pradesh

      ON 16.06.15, WHEN 25 BIRTHS WERE AVAILABLE, IBOOKED 2 BIRTHS ( BOTH SR. CTZs.)AGAINST PNR [protected] AND B1-14 ( UPPER ) & B-16 ( SIDE UPPER ) BIRTHS HAVE BEEN ALLOTED TO ME. AT THE TIME OF BOOKING 25 BIRTHS WERE AVAILABLE EVEN THEN BOTH UPPER BIRTHS HAVE BEEN ALLOTED. KINDLY ARRANGE TO CONVERT AT LEAST B1-14 TO ANY LOWER BIRTH, SAY B1-9/12/15. PREFERENCE AY PLEASE BE GIVEN TO B1-15.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      referring to my post dt 22.06.15, nothing has been heard by me till date. Kindly look into it urgently & inform me over my mob [protected]
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        A
        ankiicavalier
        Jun 21, 2015
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        Address: Kolkata, West Bengal

        I booked a Premium Tatkal eticket with transaction ID [protected] on 19th June 2015 through the IRCTC website. It was a confirmed ticket with PNR no [protected], however I got a message at 15:06 PM saying that the ticket had been cancelled with a cancellation ID: [protected]. Since it was a PT ticket, I am entitled to no refund, however I never initated a request to cancel the ticket and hence, I am suffering a loss of 1210/- without cause. Request if the matter could be looked into Thanking you Yours sincerely Ankit Tiwari
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          R
          raghav jha
          from Madhubani, Bihar
          Jun 21, 2015
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          Address: Madhubani, Bihar

          yesterday I feeled the form of irctc registration but yet i have not got my password of irctc user account by my gmail account [protected]@ gmail .com but i got my mob. verification code on my mobile the virefication code is rpn834 on my no.+91 [protected] kindly provide me my irctc login passwords on my gmail account please
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            A
            anuragmamar
            from Ratlam, Madhya Pradesh
            Jun 21, 2015
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            Address: Jabalpur, Madhya Pradesh

            I booked e-ticket from my irctc id pnr no. [protected], train no. 11471, DOJ: 20/06/2015. Confirmed ticket from Indore to Madan Mahal.. As there was an accident occurred in ITARSI RRI (WCR railway) system, many trains are canceled... And Railways committed to refund full amount for the tickets of canceled trains.. I cancel my ticket on 19/06/2015, pnr no. [protected] before one day of journey as the train (train no. 11471) was canceled and wcr railways also not giving exect information about running and canceling train.. But my full amount was not refunded.. Deducted amount is refunded in my SBI a/c.. As the details from wcr railway are not confirmed by the authorized railway personals and also not on railway sites, it causes heavy trouble as well as canceling of train causes me great loss, I missed my exam which was in jabalpur & railway also deducted my canceled ticket amount... So, plz have a look on my complaint and refund my full amount...
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              S
              sathyaudt
              from Sandur, Karnataka
              Jun 21, 2015
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              Address: Vadodara, Gujarat

              Transaction ID: [protected] PNR No [protected] I booked the ticket from Ahmedabad to Surat in 19417 / ADI ALD EXPRESS. We heard announcement in Ahmedabad junction as the train would not gone via Surat on that day(18-Jun-2015). We could not travel due that. Still I did not get any refund for the tickets. Kindly refund the amount of the tickets
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              Due to the cancellation of train, i cancelled my train and i haven't got refund.
              Train no and name:12646/ERS MILLENIUM EX
              PNR NO:[protected]
              TRANSACTION ID:[protected]
              FROM:H NIZAMUDDIN(NZM)
              TO:ERODE JN(ED)
              Kindly reqst u to take necessary action
              E MAIL id:rasheed.[protected]@gmail.com
              Phone:[protected]
              Reply
              due to the cancellation of train on 23rd june
              i cancelled my ticket and i have not got my refund back.
              i have got an e-mail like this...it is given below...

              Dear Customer,

              We wish to inform you that your ticket against PNR Number: [protected] has been cancelled successfully as per your request. The refund amount of Rs. 2155 will be refunded back to your respective account shortly.

              For any problem please contact us 24x7 Hrs. Customer Support at[protected], Fax No.[protected], Chennai Care No.[protected]


              Warm Regards,
              Customer Care
              Internet Ticketing
              IRCTC
              but i didnt got my cash..plz take necessary action as early as possible...
              contact:[protected]
              e mail id:rasheed.[protected]@gmail.com
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                D
                Dipika Singh
                from Noida, Uttar Pradesh
                Jun 21, 2015
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                Address: Lucknow, Uttar Pradesh

                Hi Sir/Madam, This is in Reference to NDLS Premium Special, Train No : 22913, originating from Mumbai (BCT) was cancelled on 27/05/2015 due to Gujjar Strike on Railway Tracks due to Reservation . I was told by customer care that amount would be refunded within a week as its E-Ticketing but yesterday when i called 139 Railways customer care I was informed that i will not get refund as I was suppose to file TDR, I went to site but I’m not able to file. I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternative arrangements causing lot of inconvenience. I was told that the refund will be paid automatically as it happens in case of Trains Cancellation. The amount paid for e-ticketing is yet to be credited to the payment A/C.The details are as follows : Name of the Train : NDLS Premium Special Train No : 22913 PNR No : [protected] Transaction ID : [protected] Ticket from : Mumbai BCT ; Ticket to : New Delhi Passenger Name- Shashibala Singh, Dhirendra Singh Ground : Cancellation of Train Due to Gujjar Reservation Booking Amount Paid : Rs. 4884.94/- Request for earliest pay. Thanks & Regards, Dipika Singh-[protected]
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  R
                  raju1976
                  from Mumbai, Maharashtra
                  Jun 21, 2015
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                  Date. 24may2015 pnr no [protected] transaction I'd [protected], pnr no [protected], transaction I'd [protected] details of two now. Of tickets cancelled by railway due to cancellation of train due to gurjar andolan on auto.but refund have not given yet on my account
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    K
                    kndas
                    from Mumbai, Maharashtra
                    Jun 21, 2015
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                    Address: Krishnagiri, Tamil Nadu

                    Dear Sir/Madam, My Ticket No.92915678, PNR No.[protected]. Date of Journey is 17.10.2015. Train No.12864. Ticket Booking Time 8.01 AM as per print in the ticket. I was the first person in the line.I got the ticket with waiting list of WL47, 48, 49. How it possible ? I want explanation . I think it is a internal corruption in the Rail department. I want Confirm ticket. Otherwise I am bound to FIR or notice to Rail Minister.
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      Rohan bhai
                      from Chandigarh, Chandigarh
                      Jun 20, 2015
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                      Address: Kanpur, Uttar Pradesh

                      I Rohan Mishra passenger of northeast exp. Is critically dealing with cleanliness in B1 coach and no one of either staff is taking methods to get through problem instead wasting time .There are cockroaches all over the coach I will be highly obliged if action will be taken with immediate affect
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        Venkataramana Rao
                        from Rajahmundry, Andhra Pradesh
                        Jun 20, 2015
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                        Address: East Godavari, Andhra Pradesh

                        Sir, I have reserved my tickets-3 no. from Secunderabad to Kakinada for date 23.06.2015 from my irctc id: svr6433. But i am unable to log in to my irctc id for cancellation of the said tickets. Kindly suggest me the way to log in to my irctc id: svr6433 which enable me to cancel my tickets. otherwise i will loose my money unnecessarily. Thanking you, S.Venkata Ramana Rao
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          themaplemunch
                          from Panchkula, Haryana
                          Jun 20, 2015
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                          Address: Chandigarh, Punjab

                          i booked a ticket for my mother on the 2nd of june Transaction ID: [protected] PNR No [protected] Train No./Name: 14606 / GARIB RATH EXP Date of Journey: 03-Jun-2015 Date Of Boarding: 03-Jun-2015 Class: THIRD AC (3A) From: CHANDIGARH (CDG) To: KASHIPUR (KPV) Boarding: CHANDIGARH (CDG) Resv Upto: KASHIPUR (KPV) Quota: GENERAL (GN) Ticket Type: E-ticket sumit kumar [protected] refund awaited soon.
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            viswanad1985
                            Jun 20, 2015
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                            Address: Bangalore, Karnataka

                            I am Kasi viswanadh and i travel frequently in sheshadri express. Everyday, unreserved passengers enter in to reservation coaches in sheshadri express (17210) at Bangarpet, Karnataka. They sits wherever they want, they behave very rash with other passengers who are reserved. TC doesn't come to coaches after Bangarpet even if we complaint. If we ask them, they always ready to beat reserved passengers. They have beaten me last 16th June 2015 while i was travelling to Bangalore from Kakinada (PNR No: [protected]). We are struggling a lot in reservation coaches because o[censored]nreserved passengers enters in to reservation coaches. I have complaint the same to RPF and Station master on same day but no action taken. Kindly restrict unreserved passengers enters into reservation coaches. Regards, Kasiviswanadham.K
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              pragya rama
                              Jun 20, 2015
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                              Address: New Delhi, Delhi

                              my userid is pragya10ap i have booked a tatkal ticket on 19th june 2015 its pnr number [protected] in DELHI- JAISALMER EXPRESS. According to the new policy i should have got the refund on my booked amount rs.1535 but i havent got any refund kindly initiate it
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                AvatarG
                                from Chennai, Tamil Nadu
                                Jun 20, 2015
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                                Address: Bangalore, Karnataka

                                Although The money has debited from my bank account TWICE the transaction For the Booking Details Of Transaction ID: [protected] Has been Not Booked, I have to depart within 2Days so I kindly request to investigate IMMEDIATLEY or tell us the RIGHT suggestion. Second Booking [protected] Twice it failed I kindly suggest all Travellers to not BOOK AT IRCTC as there as many NEGATIVES regarding booking.
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  pushkar bhirud
                                  from Calicut, Kerala
                                  Jun 20, 2015
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                                  Sir, I booked ticket from www.irctc.co.in from KYN to JL Transcation id is [protected], Pnr No is [protected], TRain Name 12139 / SEWAGRAM EXP, Boarding 20th June 2015, 3 AC. Sir from 2.30 pm we are in Kalyan Station, but there are no announcement about changes in train, After 1 hour they announced that Sevagram express start from Igatpuri. not from Kalyan, So please refund my all money Rs 2025.6 as soon as possible.
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                                    jaypalsinh15
                                    Jun 20, 2015
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                                    Address: Surat, Gujarat

                                    I had booked ticket online from delhi to surat train num 19020.pnr [protected] doj 6june.transection done online on 30/5/2015 frpm banknof baroda.ticket was not confirmed and automatically cancelled.still I didnt got my refund..pleas do needful.ph num . [protected]
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    sir on 26 june my train was cancel. PNR NO. [protected].train no. 12172.am from dehradun and boarding at haridwar .when i reached haridwar station i found train was cancelled.train timing is 7'o clock evening. i asked to station master how i get my refund he told me automatically comes in yr account. no mesage i got from indian railway what to do for that. i am wating for some days but when it wont comes i called to customer care he told me u have to do cancel ticket within 72 hrs. sir tell how is it possible for me. on 27 moring i got tatkal ticket . of 28 june nxt day i went to delhi. whole day am travelling at 9 i have train nxt day i reached bhusawal train get late. i reached at night 10 o clock. again am travelling for aurangabad nxt day moning. eveytime time iam travelling, i dont have a laptop aur fast intrenet connection. how can i do this. even there is no network. during journey. how is it posssible for me to cancel the ticket. and also they didnt inform me wht to do. they cancel my train i dint cancel so its irctc resposibility. to refund me. but they told u have to fill TDR within 72 hours. its my money and i want it back i have to fill application ? sir/ madam please help me to refund my money back. thanking you.
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                                      arshkhanna1
                                      from Mohali, Punjab
                                      Jun 20, 2015
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                                      Address: Agra, Uttar Pradesh

                                      I booked one train ticket in tatkal in 3 AC in train no. 12308 ( Jodhpur - Howrah ) ( PNR. No. [protected] ) for journey on 29th may 2015. Before one day of journey i got a message from IRCTC that this train has been cancelled by railways so please cancel your ticket. After cancellation i got the message that no amount will be refund. In this case i got the message from irctc only so kindly provide me my fund of Rs. 1204.94. I am having the messages.
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      Refund should be done as soon as possible regarding mentioned complain.
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                                        rahulkastwar
                                        from Guna, Madhya Pradesh
                                        Jun 20, 2015
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                                        Address: Durg, Chhattisgarh

                                        With reference to the subject PNR number i would like to know you that i filled my TDR vide Transaction ID:[protected] and Cancellation ID:[protected]on dated 31.04.2015 at16:49:57 HRS but unfortunately that has been rejected from railway with the reason of:Invalid TDR Timestmap : RAC/WL. Now i would like to know you that the day (31.05.2015) train 18238 Chhattisgarh Express was running almost 2:30 hours late from schedule time and it arrived at Jhansi (my boarding station) approximately on 16:15 HRS. As per the rule we have to filled TDR within two hours from the train actual departure time and i filled my TDR within the time than why it has been rejected from railway? and why thay are not refunding my amount. even one of my passenger's ticket was W/L so they have to refund at least that amount to me. My Details are: PNR No:[protected] Transaction ID:[protected] Cancellation ID:[protected]
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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