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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 387

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M
MadhuriYama
from Chennai, Tamil Nadu
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RE: Refund status of e-ticket with PNR number "4407622564"

Address:Chennai, Tamil Nadu

In the ticket with PNR number "[protected]", one passenger ticket status is CKWL. The journey date of ticket is 30th Apr, 2015. But we did not receive refund amount of CKWL ticket. So please look into the issue and initiate refund as soon as possible....
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N
Nadeem Sarwar
from Noida, Uttar Pradesh
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Illegal amount of money deducted from SBI after using IRCTC

Address:New Delhi, Delhi

Extra amount Deducted. This is the date and ref number: 28-May[protected]May-2015) DEBIT ICJ[protected]IG0ABWMND2Commission of IG0AB 11.25 [protected][protected]-------- 27-May[protected]May-2015) DEBIT ICJ[protected]IG0ABSNQH4Commission of IG0AB 11.25 [protected][protected][protected] 27-May[protected]May-2015) DEBIT ICJ[protected]IG0ABSSVX8Commission of IG0AB 11.25 [protected][protected][protected]- 25-May-2015...
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Y
yrahul1911
from Gurgaon, Haryana
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Refund Amount not yet received even after almost 15 days.

Address:Ahmedabad, Gujarat

I had cancelled a ticket with below mention details. Please complete the refund process ASAP as its been almost 15 days and i haven, t got the refund. I did get a message that "your refund amount will be credited in your bank soon" . From - Ahmedabad to Varansai Train name- Kamakhya Express PNR # [protected] No of Passenger- 02 (Rahul Yadav and Samar Yadav) Class- 3 AC There is also also one more ticket for which i didn't get...
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L
Lokeshnv
from Chennai, Tamil Nadu
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IRCTC server down like previous

Address:Chennai, Tamil Nadu

Hi, Its Lokesh from chennai, I like to register my complaint about the server down in IRCTC website. i travel to karaikudi form chennai occasionally and my family members to we usually book through tatkal 1 or 2 tickets because normally tickets always will be in waiting list. For past few months the server was good and we able to login 10 AM and we get the tickets. But Now for last Few week its been difficult to login in server and if...
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J
Jaithiru
from Chennai, Tamil Nadu
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Booked Ticket not able to view and cancel

Address:Chennai, Tamil Nadu

I had booked train ticket two months in advance for my travel. Before my travel date, while i am trying to search for booked ticket, its not found in my transaction history due to IRCTC had migrated their service to new generation service portal. Keep on searching the tickets its not found, other tickets booked in new generation portal only shown. Dont know, what i have to do. Irctc care, not assisting me to view and cancel, care is asking...
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R
ranjithrrkumar9482
from Chennai, Tamil Nadu
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mail id wrong

Address:Erode, Tamil Nadu

USER ID-ranjithrr_ FIRST NAME- ranjithrr_ LAST NAME- kumar D.O.B.-03/06/84 REGISTERED MOBILE NO.-[protected] CITY-ERODE RESIDENTIAL ADD.-PUTHUKUMARARPALAYAM, PANDIYAM PALAYAM(PO), PERUNDURAI(TK), ERODE(DT), TAMILNADU(ST)-638455. EMAL ID GIVEN- [protected]@gmail.com kindly note that this email id has been wrongly spelt by mistake. My correct email id is - [protected]@gmail.com. I request you to kindly update my email id and send...
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V
vk&v&v&
from Mumbai, Maharashtra
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menu of food

Address:Mumbai City, Maharashtra

Date of Travel : 18-19 May 15, Train No - 12107, PNR No- [protected], Birth & Seat No - B-1 34 1. FOOD WAS NEITHER FRESH NOR TASTY. 2. IRCTC COMPLAINT BOOK NOT PROVIDED BY CATERING STAFF WHEN ASKED. 3. STAFF ATTENDED CALL ON TOLL FREE NO [protected] AT 1245H ON 19 MAY 15 NEITHER GIVEN COMPLAINT NO NOR TAKE ANY ACTION TILL DATE AFTER CALLING AGAIN AGAIN. 4. FOOD QUALITY CHECK NOT CARRIED OUT ON THE SPOT. request provide menu...
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A
anilnalinam
from Punalur, Kerala
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TDR filing - refund not received yet

Address:Kollam, Kerala

I am onlinely booking from QLN to KTU on 10.05.2015. My PNR number is [protected] and [protected] and cancellation id number is [protected] and [protected] respectively. TDR filing is on 10.05.2015 at 6.14 AM and 6.18 AM and the status of TDR is CR Registered. On the journey day, the ERNAD EXPRESS is not touching the destination and boarding station. So I humbly request to refund the amount. If you are not done, I will constrained to...
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G
Gaurav Rehal
from Mumbai, Maharashtra
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overcharging on train ticket

Address:New Delhi, Delhi

i booked a ticket from Rudrapur city to Delhi in premium Tatkal column and ticket amount mentioned was Rs 1400/-. but after booking Rs. 3324 was deducted from my account. PNR - [protected] Transaction ID [protected] Date of journey 27.05.15 Date of Booking 26.05.15...
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K
K Sudish
from Ongole, Andhra Pradesh
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TATKAL BOOKING FAILURE

Address:Chennai, Tamil Nadu

Again TATKAL booking through Online is a big question mark. Is IRCTC purposely doing this or is this a system fault. Whatever it may be, I am going to file a RTI to find out how many TATKAL tickets are booked by individuals through Online in the past one month and how many are booked by Agents. I feel, IRCTC is doing this for getting business to Agents. Either some error message is flashed or it states not reachable. Hope the concerned authorities...
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R
Ravindra Kulkarni, PMP
from Bengaluru, Karnataka
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No Display of Coach in Yesvanthpur Railway Station @ Bangalore

We had booked the ticket for train 16589 / RANI CHENNAMMA from Yesvanthpur to Hubli at 9:27pm. We struggled so much that unable to locate the coach number (B3) and we also see that all B1, B2 are not in sequence. Our coaach was very at the end, with kids and ladies struggled in station for 5 minutes.Train left by that time my few family members were inside and there was no connection since next to one was General. I feel that respective...
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P
paltu
from Mumbai, Maharashtra
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My IRCTC resistration number is being hacked.

Address:Kolkata, West Bengal

I am unable to book any train tkt. since last few months. Today I tried to book a tatkal tkt. at 10 AM but i was informed that atmost 2 tkt are allowed and was not allowed to book any further. Where as I have not booked any ticket since 1 month or even more. This is happening for last few times when ever I tried. I feel some one is using my registration. Please guide. me how to get rid of the present situation. I even tried to register...
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S
sampims
from Cuddapah, Andhra Pradesh
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Premium Tatkal

Address:Karimnagar, Andhra Pradesh

I am booking tickets in irctc.co.in website for going to ahmedabad from gudur, Tickets available in Premium Tatkal Quota Rs 900 After booking ticket Fair is increased to Rs.2000 Irctc is cheating to passengers, Its very high Fair Please stop Premium Tatkal Quota in irctc.co.in...
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K
Kavinraj Balasubramanian
from Delhi, Delhi
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Very worst food in IRCTC : Non Railway Catering Unit Info Park, Cochin

Address:Ernakulam, Kerala

The quality of the food provided here in the IRCTC catering services(Non Railway Catering Unit Info Park, Cochin) is getting downgraded day by day. Today[protected] we had lunch(North Indian Meals) in the Food Court which costs 55 rs. I need to mention that the rotti we are served with is like a still sheet and were not able to chew as well, the curries provided with that are almost rotten. If we are frequently having food from there, no...
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D
dk01374
from Bikaner, Rajasthan
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payment

Address:Bhopal, Madhya Pradesh

Pl.suggest to me My icici bank account will closed.How to receive my payment.Train No 22632 BKN MAS AC SF Booking Date 25 March 2015 Journey Date 24 May 2015 Cancelled Date 10 May 2015 Full Amt. Rs.3457.47 Partical Claimed Amt. 1260 Trans.id [protected] Cancelled ID [protected]...
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Address:New Delhi, Delhi

Today I booked premium tatkal ticket from ndls to hub for 27-05-15 for AP express to boarded at gwl. At the time of confirmation the price as shown for the ticket was aroubd 2110. But after entering bankd details for payment I was charged 4940. There was no price confirmation message and without specific information of price I was charged this amount....
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R
Rahul Jaik
from Pune, Maharashtra
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A big Scam running

Address:New Delhi, Delhi

Search on youtube: Book tatkal ticket by software. There is a software developed by some people to book tatkal ticket.Which hang the website for 5 minute by data injection technique .You can search this software on you tube by name of Tatkal booking tool . Person who develop this application with help of internal employee of company which develop IRCTC website. Authorized database update is major issue by these internal employee of this...
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V
vimal mandal
from Ahmedabad, Gujarat
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Tatkal booking system stopped for first 2 minit

D/Sir This month I had a LAN connection, before it I always book ticket through bsnl modem and never failed to book tatkal ticket using my personal id for personal tickets. but This month whenever I tried to book ticket for Hyderabad every time it shows this site is unavailable at this moment. Thus I failed to book ticket at tatkal moment. It happen today also but it was my luck that I got tatkal ticket for Intercity express only after...
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S
Sumeet Vikramaditya
from Gurgaon, Haryana
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Non-booking of tatkal tickets online

Address:Lucknow, Uttar Pradesh

Today I tried booking at 10 am one Tatkal ticket for myself in Kaifiyat and it gave the same message :"This site is currently unreachable. Please try after some time", at 10.04 am status appeared that all class tickets went wait listed. The train has about 259 Sleeper, 32 in 3A, 15 in 2A, which means a total of 306 tickets under tatkal and all got booked within 4 minutes of opening of tatkal booking. Not only this train other trains also...
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S
sksagra1
from Jaipur, Rajasthan
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NON REFUND OF BOOKED TICKETS DUE TO TRAIN CANCELLATION

Address:Agra, Uttar Pradesh

RESPECTED SIR, I ( S K SINGH) BOOKED TICKETS FOR JOURNEY ON DT 22/05/2015 FROM HABIBGANJ, BHOPAL TO INDORE VIDE TRN NO 22185, PNR NO [protected], TXN NO [protected] BOOKING DT 20/05/2015 FOR RS 1500/- FOR 4 PASSENGERS. BUT UNFORTUNATLY THIS TRAIN WAS DECLARED CANCELLED BY INDIAN RAILWAY.THEN I CONTACTED FOR REFUND BUT AT BHOPAL RLY STN I WAS TOLD THAT THOSE WHO HAVE BOOKED THERE TICKETS THROUGH INTERNET WILL AUTOMATICALLY GET REFUND....
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