Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have canclled my ticket from, patna (pnbe) to ernakulam (ers) on 3rd may 2015 but refund not came yet. it showing that they had refunded on 7th may 2015 itself but money not came in my account. my journey details -: TRAIN NO.-22644 PNR NO.-[protected] CANELLATION ID-[protected] date of journey-2nd july 2015 mobile no-[protected], [protected]

My Train was kerala exp. Journey on 05.06.2015 PNR No.[protected] train no.12626 Seat No. S3.67, 70, 69, 48, 72, 71 recervation was NDLS to CNGR.But i was not alloted my seat No.48.because of a ticket checker he alloted my seat to other W/L.person on having money from him and he misbehaviour to my family

I had raised a TDR request via Irctc portal on 04/05/15 but the resolution is still pending. As per irctc's latest email, they had asked me to contact railway dept for the refund and i did so...i sent an email to [protected]@wr.railnet.gov.in but no response from their end as well. TDR No -[protected] & [protected] PNR No - [protected] and [protected]

On 5th June, I had booked 3 tickets in the AC 3-tier of the Padatik Express ( Train no: 12377) from Sealdah to New Jalpaiguri. I had proceeded as per the online instructions and had paid the total amount of Rs. 2790.60 from my Axis Bank Credit card at 2.25 PM. The booking transaction ID allotted was [protected]. I have received payment confirmation by email and a SMS from Axis Bank, but neither have I been allotted a PNR number, nor have...

Dear sir I am Muhammad Tabarak Today I have create New account an irctc I have got Mobile verification cod but didint got the e mail verification cod please help me My user ID :tabarak85 Mobile verification cod :tej172 Email address :[protected]@gmail.com Mobile no [protected]

hello sir, i try to book tatkal ticket from yours site.i had completed all the steps till payment .and balance of Rs 642.8 amount has been deducted from my account .i had my payment from online banking .so, my complaint is that amount is deducted without booking status.i also didn't get the pnr number and message .please look forward for this regard as soon as possible.

i'm booked my Ticket through Irctc, and my ticket is in waiting, and at last moment T.T even not excepted my ticket and permeted for boarding at SSM.this is like a hell to me.what is this, my all money journey finished, who is the responsible for this. Return my money my pnr no. Is [protected]

Respected Sir/Madam My transaction ref. No IG0ADCAEV3 of Rs. 14270.8 on 04/06/2015 debited from State Bank of India for booking of retiring room at egmore chennai for PNR.[protected] as guest login E -mail:[protected]@gmail.com. Kindly look at the matter for earliest settlement. Thanking You....

I booked an e-ticket for 31st may, 2015. PNR No: [protected]; Train No. & Name: 13329/GANGADAMODAR EX; From:DHANBAD JN(DHN) To:PATNA JN(PNBE) The ticket costed Rs.529.94 along with Rs.11.25 for additional charges.The ticket was in waiting list even after chart preparation.The ticket got cancelled automatically.I got refund of Rs.450 only on 4th june, 2015. I would request for complete refund of my money, that is Rs, 541.19.

I booked the ticket from Bhatinda to Chandigarh wide PNR No[protected] date 28.05.2015 . The train's departure time is 11:50 PM. I reached the railway station that is 60Km far away from my home. When I reached and asked about train, I came to know that It has been cancelled. I didn't get any intimation from IRCTC by message as I had booked the train online. It was urgent for me to reach the Chandigarh. I asked the enquiry person present at station about the ticket upgrade in next train or refund my amount. But he neither tell about cancellation of ticket nor any other option of reservation in other train.There were only one train that is yet to depart. But they said that if this ticket is online booked then we can not do anything. You have to go via general coach.I went Chandigarh in general Coach and did not sleep even a minute and not execute my plans as per my planning due to this harassment by IRCTC (Indian Railway) and no refund is given to me till date. When i asked from irctc customer care why you have not refund my amount then they said you have to cancel the ticket online in stipulated time period and refuse to pay the refund.Because i was in the train so i can not use the option of cancellation of ticket if you do not do the needful to refund my amount otherwise i have no option to move in the court of law. Bhupender kumar naharia mobile no [protected] PNR No[protected] date 28/05/2015 train no 13008

जब IRCTC ने सारे यूजर ID को NEXT GENERATION में MIGRADE कर दिया तो क्यों OLD SERVER पे हजारो यूजर ID OPEN होते है, OLD सर्वर पे हैकर सरे TATKAL टिकेट हैक कर के 15 से 20 SECONDS में सरे तत्काल टिकेट बना ले रहे है लेकिन जरुरत मंद आदमी को नहीं मिल रहे है यहाँ मै प्रूफ के लिए कुछ USER ID जो DIRECT OLD SITE पे OPEN होते है, और कुछ TATKAL TICKET की प्रिंट आउट SEND कर रहे है OLD SERVER KI USER ID=dp123 IRCTC ISKO CHECK KARE

Yesterday I'll create an account on irctc login. With my e-mail I'd [protected]@gmail.com &mob. No [protected]. but until my login password is not sent to my mail. So please encounter the problem & sent my password as quickly possible. So I get yours service. Yours customer Pranav Amle

I had filled TDR against PNR No.[protected]. It was under tatkal quota. The reson for filling TDR was 2 passengers bearth confirmed and 2 passengers waitlisted. All passengers did not travelled. The total amount of ticket was Rs. 4405 (excluding S.T. ), but amount refunded only Rs. 2075 to me. As per railway refund rule all charges minus clerckage should be refunded to me. I have e- mailed to IRCTC at least 25 times but not received any response except system generated message that your complaint has been forwarded to concerned department. This shows the deep negligence of IRCTC in respect of providing the service. Santosh Kumar Gupta Panipat Mobile: [protected]

sir i booked ticket from kanpur to pune on 8 apr and journey date is 04 jun15 train no 11408 my ticket pnr no is [protected] but my ticket has not confiremed and i coudnt get any cancellation message nor getting refund money.till now please help me.

Respected sir, I have opened my IRCTC account just 2 month before with valid userame and password. After that there was no need of booking train tickets, but now today (04/06/2015) there is a need of that so opened my IRCTC account. Unfortunately I forgot my both USERNAME & PASSWORD. So please instruct me how do recover my account. my mail: [protected]@yahoo.in (as given in IRCTC)

I have traveled through Bangalore Rajdhani (PNR No. [protected], Train No. 22693) from Bangalore on 16.05.15. The quality of food was very poor. It was observed that the Service Provider of IRCTC at trains, was not distributing food as per the total money taken as cetering charges (Rs. 533). They even modified the menu to save the money. Curd and Ice cream was not given at 16th May night and sonpapri was given to make up it, even the food was given was cold and poor quality. In afternoon and night ice cream was given which was local brand. The frequent passenger also informed that it is a habit of the IRCTC contractors to give this type of food. Ther was modification in case of soup, butter also. The parantha could not be eaten. The condition of pantry was in bad shape. Note: Information was also given by some co-passengers that it was because, IRCTC has given the contractor approx. Rs. 350 (where as we have given charges of Rs 533) and the same contractor has given the contract to a sub vendor at a rate less than Rs. 250 like that. Because of this type of nexus, the passengers are not getting quality food as everybody need profit not the quality.

I have booked a ticket on 3 june 2015 from guwahati to lukhnow on 3AC (TATKAL), But due to technical problem the payment was not successfull and ticket is failed to booked but my amount has been deducted from my account TXN ID-[protected]...So please help me to refund my money as soon as possible

Hi, I had lodged a complaint in this site ref. W/EO/KUR/[protected] about allotment of confirmed seat for RAC 1 travelling from Bhubaneswar to Bangalore, on 28th May 2015, train no. 18463. As mother (SARSWATI NAYAK), aged 68 years got SU (side upper in 2A) and you closed the complaint without any action. She is travelling from Bangalore to Bhubaneswar on 6th June 2015, name - SARASWATI NAYAK, age - 68 years, PNR no . [protected], train no. 18464, 2A got confirm for the RAC 3. I need, railways people to allot her a lower birth without any cheating on 6th June 2015. Regards, Saroj Kumar Nayak

I booked the ticket from Bhatinda to new delhi. The train's departure time is 12:05 AM. I reached the railway station that is 60Km far away from my home. When I reached and asked about train, I came to know that It has been cancelled. I didn't get any intimation from IRCTC by message as I had booked the train online. It was urgent for me to reach the new delhi. I asked the enquiry person present at station about the ticket upgrade in next train. There were two more trains that is yet to departure. But they said that if this ticket is online booked then we can not do anything. You have to go via general coach. I could not execute my plans as pr my planning due to this harrassment by IRCTC (Indian Railway)

I booked a ticket in Sangam Express/14163 bearing PNR no. [protected] which was scheduled to to travel on 26.05.2015 however train was cancelled and i filled TDR against that but i have received neither amount nor any mail stating the reason. kindly look into the matter