Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My Pnr number of Both ticket is
[protected] & [protected].
Meine apni ticket irctc ke madhyam se ki thi lekin jis din mujhe apni travel kerni thi us din apne boarding station(JAMMU TAWI) per gaya per waha per display mein aarha tha ki train cancelled. Uske baad mene enquiry per pata kiya toh waha madam ne kaha ki train aap chahe toh 100km Distance( pathankot station) per jaker pakad sakte ho per woh mere liye possible nhi tha kyunki taxi wale bahut peson ki demand ker rhe the or train chutne ka bhi risk tha isiliye mein waha na jaa saka toh mene kisee dusre transportation se bahut paresaani se destination per pahuch gaya.Jisme meri koi bhi galti nhi thi . Koi paresaani na ho isiliye meine confirm ticket book ki thi per toh bhi mere ko bahut paresaani huyi or bahut rupaye kharch ho gaye. Or Irctc walon se contact kiya toh unhone tdr file kerne ko kaha meine 15/03/2022 yani journey date ko hee file kiya but koi bhi refund or compensation nhi mila mere ko Irctc walon se contact kiya koi satisfy answer nhi mila. Meri Consumer court se vinti hai pls mera jaldi se jaldi refund or compensation diya jaye. Apki ati meharbaani hogi…. Thank You

All this while it was working fine, but one day, I tried to login to my account on phone app. I used the correct password, but it asks me to verify mobile no. and email id. Mobile no. Got verified but OTP never arrived on email. I tried this multiple times on phone and pc. Nothing is working. Please resolve this issue soon....

Dear Sir,
Since yesterday dt[protected] I try 3 times and today dt[protected] one time to book a ticket from Thane to Pune dt. 26th March 2022, all the 4 time the money was deducted from my account but ticket was not booked & I got the below message

Unable to perform Transaction due to Internal error.[protected]

Pl try to resolve and book my ticket and refund the rest of the amount asap.

Thanks.

Tushar

I have filled TDR on 27th December as train diverted and train not touching the bording station.still didn't get the refund. TDR Status showing CR Registered.

After login, I'm getting a message :
Your IRCTC eWallet account is going to expire on date. Please Renew your IRCTC ewallet account to enjoy your uninterrupted service.

But when I click on renew your IRCTC ewallet account and enter my registered email and irctc password, and click on the Submit button, nothing happens. The submit button is unresponsive as it doesn't do anything. Therefore I cannot renew my ewallet and cannot use the money I have in it.

Yesterday in UTS app i recharged my rwallet with Rs. 100 by Paytm but rwallet is showing recharge initiated status. Means money deducted from my SBI account but not received by rwallet.

Please help to get refund....

I am Vikram Meena, I tried to book a ticket from IRCTC but was unsuccessfull . Kindly help me to get the refund from IRCTC. So kindly do the needfull and get the refund .
Below are the detail
Date of ticket/transaction- 13.03.2022
Amount deducted ₹5077.20
Transaction via - irctc ipay
Transaction type - Net banking SBI
Amt debited from SBI account no. [protected]
IRCTC ID : viku_meena
Email I’d: [protected]@gmail.com
Mobile no. [protected]
Payment shown failed but amount debited.

Refund Details

Payment Not yet Received. Kindly refund my debited amount Rs. ₹5077.20 asap.
Screenshot of payment is attached herewith.

I booked tickets on 11 March 2022 in IRCTC mobile app many times
I didn't received the deducted amount back

Not receiving the OTP during mobile verifiction. Verified the email easily. Need to make some bookings today itself and it is showing that I have exhausted the OTP limit for the day.

I booked the ticket in irctc website and paid using google pay. The transaction was completed from gpay but in irctc got server error and it is showing transaction has failed. The ticket also not booked.

Recharged the UTS RWallet using Paytm. My money is deducted from my bank account but RWallet is not credited. The Paytm UPI reference number is[protected]. Please help

Complaint number : 59763837
Order I'd : 59754237

Following are details in reference with issue

1) Food not received even after payment
2) No resolution after 15 days waiting time
3) Complaint number resolved without informing or resolution .

Date of the Incident:[protected]
UTS User ID: [protected]

Today I've recharged my UTS R-Wallet for an ammount of Rs. 100 through my UPI Id by the UPI supported application Phone pe. Though the transaction status showing succesful & the amount is also debited from my bank account, the balance is not showing in the UTS R-wallet. Current Balance of the wallet is still showing Rs 0.0.
I, therefore, requesting the IRCTC authority to please look into the matter & provide me an effective resolution either by completing the recharge so that my R-Wallet shows the balance of Rs. 100 or refunding the debited amount to my bank A/c.

Transaction Id: T2203131013275684882868
Bank Reference No:[protected]
UPI Id: [protected]@ibl
Collect Id: PTM20220313288042848111202203131012
Paid to: [protected]@paytm

Awaiting for your positive action in no time.

Regards,
Tanmay Das
Email Id: [protected]@gmail.com

Dear Sir/ Madam,
I have filed a TDR on 23 jan 2022 for the reason train late more than 3 hours and passenger not travelled. Train lated for more than 5 hours that day. My PNR no. is [protected]. TDR Status is showing as CR registered from last 2 months but nothing has happened. Transaction ID is [protected]. Please look into the matter if possible and get refund the amount as per norms.

This is for your kind information that I am Mohammad Shamim Hossain from Dhaka, Bangladesh had created an IRCTC account on 05.03.2022. I had paid the international fee for that purpose. My email account was verified by the IRCTC but my mobile number couldn’t verify due to no OTP I had received since then.
i have tried by changing my mobile number and scince then there are two id have been created in same name and password but didn't receive my otp on any number, in that case I had to pay twice for a registration and wich didn't went successfully.
my numbers that appere on irctc are
880-[protected]
880-[protected]
user name: mdshamimhossain
please send me the otp by today other wise refund my money. i don't need them by tomorrow.

My PNR no. is PNR:[protected], TRN:19711, DOJ:10-03-22 was charged 20 rupees for a 15 rupees water bottle stating its an comission by the pantry staff. Doesn't railway has mandated rule of only charging MRP price for the water bottle that is of an ordinary brand called Omex? Please clarify and take strong action against such pantry staff.

Hi team,

Today I recharged my R-wallet with 200 rs but the amount got debeited but R-wallet haven't yet been credited its almost 8hours but still wallet isn't credited with debited amount

I hereby share Bank SMS as well Recharge history snap pls check & do needful .

Sir,
I earnesty request My TDR File Rejected.i have not journey 02/01/2022.besause time management and COVID problem.please refund my money... please help me..

NAME-SATYARANJAN BERA
PNR -[protected]
Train number-12704
Date of journey-02/01/2022
Address-vill+p.o-jugdiha p s-beliaberah Dist-Jhargram State-West bengal Pin-721507
Class-3A

Please help me and my money refund

Your faithful
Satyaranjan Bera

My name is Ravindra Bhat I am travelling in Karnataka express I have boarded this train from NDLS to KSR I have ordered food from pantry twice but the quality they serve was not good as per their rates so I would like to file a complaint against the Company who is serving the catering services in this train

Dear Sir/Madam,

I am a Shubash mehra from Nepal. I miss trying to verify my Nepali mobile number with OTP but am not able to verify.
The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Shubash mehra