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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 390

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S
Shiwali Prajapati
from Gwalior, Madhya Pradesh
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Unable to book tatkal ticket due to ads on screen

Address:Bhopal, Madhya Pradesh

Dear Sir/Madam, On Wednesday morning i was trying to book a tatkal return ticket for my brother and uncle, after logging in to the booking when i tried making inquiry of the seats available due to the no. of ads on the booking page i was unable to make proceeding hence was unable to book the ticket. due to which there will be inconvenience caused to them is just undefinable. this happened due to your commercialization of the IRCTC site...
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A
aman11190
from Delhi, Delhi
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Difference in fare

Address:New Delhi, Delhi

I was booking a ticket from Gorakhpur to Anand Vihar in Train GKP ANVT PREMIUM(Train No. 05027) in 3rd AC. I found a fare difference in the fare display while selecting a train and while making payment. When I selected the train it was 1425/- and when I booked it was 1735. I repeated the same process and found that this is occurring every-time Same is the case when I was booking the ticket in train GKP PREMIUM( Train No. 05032) I...
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I
inavan
from Mumbai, Maharashtra
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REFUND ON TATKAL WAITING LIST CANCELLATION

Address:Bangalore, Karnataka

Dear Sir/Madam, Here i would like to inform you that i have booked two tickets against the PNR no.: [protected]. At the time of booking it was in Tatkal waiting list & After chart has prepared one person has traveled[protected] and other person has not traveled due to his ticket was in waiting list. Then after i have filed TDR on 02-05-15 & the cancellation ID: [protected]. When i have checked today[protected], it shows the status...
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S
SKTri
from Mumbai, Maharashtra
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cannot book more than 2 ticket between 10 -12

Address:Khordha, Odisha

Sir, I booked a ticket from ndls to Ltt, payment done but ticket not booked, after that when i try again for that ticket irctc says you can book only 2 ticket between 10am to 12 per ip adress, but i am not booked 2 ticket in my system and there is no booking history of 2 ticket, What is that this is the problem of IRCTC or other sir i think someone is hacked my ip adress, please help me sir...
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V
vivekanup
from Thiruvananthapuram, Kerala
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money deducted without ticket has been allotted

Address:Ahmedabad, Gujarat

Dear Sir, yesterday on 18th may 2015 i was booking the Railway ticket from ahmedabad to bhuj in tatkal, my ticket has not been booked due to reason the seats were not available but amount 1059.94/-rs has been deducted in new delhi at IRCTC12027 on[protected] at 10:07:58 kindly help in submission of money, i was doing transaction with debit card of HDFC ending 9017 . Vivek kumar Pandey email-vivek.[protected]@avantormaterials.com m-[protected]...
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S
sajucojoseph
from Ghugus, Maharashtra
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amount deducted but not refunded

Address:Chandrapur, Maharashtra

Yesterday I was booking takal ticket for ben ten express, the amount was deducted but ticket was not made available my faile transtion id was [protected] .andmy irctc login id is tomd and my mobile no is [protected].amount deducted was 2319.94 and state bank transaction ref no IGOAAVSN2...
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N
nagendra babu poludasu
from Nandigama, Andhra Pradesh
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Amount is not getting refunded to my account for not confirming tickets

Address:Krishna, Andhra Pradesh

Sir I made reservation through irctc passenger reservation every time . but for these PNR No:[protected] dt.08-05-14 only two tickets berths were confirmed but amount for remaning Two W/L passengers amount was not refunded . and previously also for PNR No :[protected] Dt.11.10.14 only two passengers berths were confirmed but the remaining W/L passengers (i.e3) amount was not refunded please do the needful. P.v.nagendra Babu [protected]...
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D
dapatel129
from Delhi, Delhi
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False TDR Refund Repudiate reason

Address:Akola, Maharashtra

TDR Transactions Details Transaction ID: [protected] Train No./ Name: 02058/TEN CSTM EXP PNR Number: [protected] Date of Journey: 08-May-2015 Date Of Boarding: 08-May-2015 Date of Booking: 06-May-2015 From: SURATHKAL (SL) To: MUMBAI CST (CSTM) Boarding At: SURATHKAL (SL) Resv Upto: MUMBAI CST (CSTM) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount: 655.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach...
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K
kamle98
from Noida, Uttar Pradesh
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Hacking of Site During Tatkal Booking For 1st 2 Minutes

Address:Gurgaon, Haryana

HE PRABHU ! Iam the user o[censored]ser ID : EXNAVY1991 AT IRCTC site for the last over 5 years. I have been trying my luck for Tatkal Booking since 16/05/2015 from Narkatiaganj (NKE) to Anand Vihar Terminal (ANVT) or Delhi (DLI). But the moment Tatkal booking starts at 10:00 AM, once passenger particulars are entered and attempted to proceed further for booking, a message saying :The website is presently not available". On re-trying it shows...
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A
archana varshney
from Dehra Dun, Uttarakhand
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carelessness of Alwar station staff

Address:Alwar, Rajasthan

my pnr no. [protected] I, along with my three colleagues was to board train no. 9726. The train was announced an hour late. After departure of Ashram Express, a train arrived and halted at platform 2. No announcement or display was done by station authorities. Taking it to be our train 9726 we searched for our coach C2. No TTE or other staff was seen on platform. The train started moving. Hurriedly we had to board the nearest coach. The TTE...
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PNR:[protected], TRAIN:15036, DOJ:18-05-15, CC, KGM-DLI, Dep:08:50, TARA DATT, WL 16, I have booked my ticket for KATHGODAM to Delhi at waiting 16 evening 18:00 hrs I have checked pnr this time updated pnr waiting is 3 and charting done so I have not got the sms of automatic cancelation. When I filing TDR the reply is your waiting list ticket is automatic canceled so TDR filing is not required please look into the matter thanks....
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S
srsbaalu
from Dhariwal, Punjab
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seat allocation to senior citizens

Address:Erode, Tamil Nadu

PNR No.[protected] Train 22650 DOJ 05/06/2015 fo myself and my wife under senior citizen quota.Recently it was announced by irctc that more than 50% lower berths will be allotted to senior citizens. But in my case one is upper berth and another is side upper. As we could not travel in upper berth I immediately cancelled the tickets. But the cancellation charge is (367.47-225) Rs.142.47. Please clarify what is the actual charges for cancellation?...
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M
Mu Prakash
from Eraniel, Tamil Nadu
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refund of not traveled ticket

Address:Madurai, Tamil Nadu

we booked the ticket from Virudhunagar Jn, (Boarding at Madurai) to Sai Nagar Shirdi via Bangalore City Jn by cut journey ticket PNR No.[protected],[protected],[protected], on[protected], by Train No. 16235 for fourteen persons.On the date we 13 persons traveled in the Mysore Express, and one persons who's number S7, Berth 70 (UB) was not traveled with us. On next day[protected], we (all the 14 persons) are not traveled in the MYS-SNSI...
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S
sridharpb1
from Hyderabad, Telangana
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Pleaseeeeeeeeee Improce IRCTC tatakal site

Address:Hyderabad, Andhra Pradesh

I have beeen trying to book tatakal ticket from past 1 month, each try i am trying lot of money is getting debited but tickcet will ner get booked. Please please please improve tatkal site. Now also I am not able to login, getting error as maintenance activity, please do do such maintenace's at tatakal lot lot of people are suffering due to this. Today also I have tried 4, each time lot of money gor debited and ticket never got booked. 'DUE...
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D
Dheeraj_Kumar05
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internet reservations

Hi This is regarding my grievance with the IRCTC internet ticketing website. This website is doing the best thing in the country that is it is making whole country fool by offering tatakal ticket booking online. I think it is easier to go to mars than to book Tatakal ticket from IRCTC website. Let me explain my problem yesterday I was booking the tatakal ticket from IRCTC website after selection the train I am not getting the status...
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B
BijayL
from Lonavla, Maharashtra
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Maintenance Activity without any prior intimation.

Address:Mumbai City, Maharashtra

Hi, I tried to book a ticket at tatkal time and the website was not allowing to complete the transaction instead of 2 times deductions of payment from my account. Again when i tried to book the ticket in premium tatkal the site displays a message "Maintenance Activity". The site is getting day by day a worst. Everytime when i tried to book a ticket in tatkal, i faced a transaction error, then mail the IRCTC team and ask them...
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M
madgen
from Chennai, Tamil Nadu
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Booking Tatkal ticket has never been so frustrating

Address:Chennai, Tamil Nadu

I have been a regular use of IRCTC for the past 5 years and I book ticket to go home every weekend. I have also used Tatkal option regulary with 80% success rate but for the last 6 months, I am getting weird errors and no ticket gets booked. Messages like, 1) Unable to process your request 2) IRCTC is undergoing maintenance 3) You request cannot be processed or It simply logs out of my account has been the norm when I am 200% sure...
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jairamsingh
from Bhadrachalam, Andhra Pradesh
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Not received my Refund amount,

Dear sir Date:17/5/2015 I having PNR-Number: [protected] and traveling Date:[protected] From Station:CHHAPRA( CPR ) To station: KHAMMAM( KMT )station, Train Name: GANGAKAVERI EXP(Train Number: 12670) but due to some reasons I want to cancel my e-ticket but .Not received the Refund amount, So, I request you to refund the same amount in my bank account. Please do the needful. Regards, Jairam Singh आपको धन्यवाद,...
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A
akshaybale
from Ahmedabad, Gujarat
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Delete my account

Address:Ahmednagar, Maharashtra

i had put the wrong email id so I wana delete my account on irctc my username is ragagba and i also want to change my password so i changed it but the password is mailed to my wrong email id so i want to delete my account Please help me sir...
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Address:Gurgaon, Haryana

For last two days, I'm trying to get Tatkal ticket to attend some family urgency. The movement I can see book now it doesn't move ahead with the message- 'Server not reachable". The moment (whether its two minutes or 15 minutes) the tickets are in the WL- everthing is available- server and speed. I understand with the amount of business, it'll not impact IRCTC to take care of general public- but we'll wait for few more years to have this...
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