Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

We had booked the ticket for train 16589 / RANI CHENNAMMA from Yesvanthpur to Hubli at 9:27pm. We struggled so much that unable to locate the coach number (B3) and we also see that all B1, B2 are not in sequence. Our coaach was very at the end, with kids and ladies struggled in station for 5 minutes.Train left by that time my few family members were inside and there was no connection since next to one was General. I feel that respective railway stations should display the coach no's without which passengers will struggle. Also all coaches should be in sequence, otherwise very difficult for passengers to locate within 2 minutes. I hope respective authorities will take care and take proper action.

I am unable to book any train tkt. since last few months. Today I tried to book a tatkal tkt. at 10 AM but i was informed that atmost 2 tkt are allowed and was not allowed to book any further. Where as I have not booked any ticket since 1 month or even more. This is happening for last few times when ever I tried. I feel some one is using my registration. Please guide. me how to get rid of the present situation. I even tried to register in my wife's name but was denied. Please help. My email address : proloy.[protected]@hotmail.com

I am booking tickets in irctc.co.in website for going to ahmedabad from gudur, Tickets available in Premium Tatkal Quota Rs 900 After booking ticket Fair is increased to Rs.2000 Irctc is cheating to passengers, Its very high Fair Please stop Premium Tatkal Quota in irctc.co.in

The quality of the food provided here in the IRCTC catering services(Non Railway Catering Unit Info Park, Cochin) is getting downgraded day by day. Today[protected] we had lunch(North Indian Meals) in the Food Court which costs 55 rs. I need to mention that the rotti we are served with is like a still sheet and were not able to chew as well, the curries provided with that are almost rotten. If we are frequently having food from there, no one know what are health is going to be over a period of time. Atleast they can provide us an average meal for the price we are paying them, or else if the money for the meals is not a profitable for them then they should increase the cost and provide a good quality price. The most of the items served are not even hot at the peak lunch time(1.15PM). I will be very great full if someone can do something on this food catering team.

Pl.suggest to me My icici bank account will closed.How to receive my payment.Train No 22632 BKN MAS AC SF Booking Date 25 March 2015 Journey Date 24 May 2015 Cancelled Date 10 May 2015 Full Amt. Rs.3457.47 Partical Claimed Amt. 1260 Trans.id [protected] Cancelled ID [protected]

Today I booked premium tatkal ticket from ndls to hub for 27-05-15 for AP express to boarded at gwl. At the time of confirmation the price as shown for the ticket was aroubd 2110. But after entering bankd details for payment I was charged 4940. There was no price confirmation message and without specific information of price I was charged this amount.

Search on youtube: Book tatkal ticket by software. There is a software developed by some people to book tatkal ticket.Which hang the website for 5 minute by data injection technique .You can search this software on you tube by name of Tatkal booking tool . Person who develop this application with help of internal employee of company which develop IRCTC website. Authorized database update is major issue by these internal employee of this company .They are earning lot of money by it. Reveal this, this will a scam of thousands of crore

D/Sir This month I had a LAN connection, before it I always book ticket through bsnl modem and never failed to book tatkal ticket using my personal id for personal tickets. but This month whenever I tried to book ticket for Hyderabad every time it shows this site is unavailable at this moment. Thus I failed to book ticket at tatkal moment. It happen today also but it was my luck that I got tatkal ticket for Intercity express only after the same happen at 10.05am.So please enquire the matter seriously. Thanking You, Yours faithfully, Vimal Mandal Qtrs No C-20, Block III Street -1 PO Farakka Barrage Dist Murshidabad Pin 742212 Phone [protected] email [protected]@gmail.com

Today I tried booking at 10 am one Tatkal ticket for myself in Kaifiyat and it gave the same message :"This site is currently unreachable. Please try after some time", at 10.04 am status appeared that all class tickets went wait listed. The train has about 259 Sleeper, 32 in 3A, 15 in 2A, which means a total of 306 tickets under tatkal and all got booked within 4 minutes of opening of tatkal booking. Not only this train other trains also went wait listed for tatkal Now with current situation no online user can book tatkal ticket online. It surely looks fishy. I am facing the same issue since last week. Sumeet Vikramaditya [protected]

RESPECTED SIR, I ( S K SINGH) BOOKED TICKETS FOR JOURNEY ON DT 22/05/2015 FROM HABIBGANJ, BHOPAL TO INDORE VIDE TRN NO 22185, PNR NO [protected], TXN NO [protected] BOOKING DT 20/05/2015 FOR RS 1500/- FOR 4 PASSENGERS. BUT UNFORTUNATLY THIS TRAIN WAS DECLARED CANCELLED BY INDIAN RAILWAY.THEN I CONTACTED FOR REFUND BUT AT BHOPAL RLY STN I WAS TOLD THAT THOSE WHO HAVE BOOKED THERE TICKETS THROUGH INTERNET WILL AUTOMATICALLY GET REFUND. AFTER WAITING FOR REFUND WHEN I DONT GET ANY INFORMATION ABOUT IT, I STARTED CONTACTING CUSTOMER CARE FROM 1.00PM DT25/05/2015 AND I WAS ABLE TO CONTACT NEAR 5.00PM. CUSTOMER CARE OFFICER TOLD THAT ACCORDING TO RULES YOU CAN GET REFUND WITH IN 3DAYS.THEN I WENT FOR REFUND THROUGH IRCTC PORTAL BUT IT GAVE MESSAGE THAT YOU ARE TO LATE FOR GETTING REFUND. IT WAS SHOCKING THAT WHY RAILWAY DID NOT INFORMED ME TIMELY ABOUT CANCELLATION OF TRAIN AND TO GET REFUND TIMELY BY MESSAGE ON MOBILE, EMAIL ID THOUGH THEY GIVE MESSAGE ABOUT EVERY THING. HOW CAN RAILWAY KEEP BOOKED TICKETS AMOUNT ACCORDING TO SELF MADE RULES.OTHER ORGANISATIONS LIKE BANKS, INSURANCE, ETC GIVE UNCLAIMED AMT ALSO AFTER SEVERAL YEARS. THATS WHY I WANT MY REFUND SOON BECAUSE 25/05/2015 WAS THIRD DAY FROM JOURNEY.OTHER WISE I WILL LEGALY APPROACH FOR THIS AND IRCTC RULES FOR KEEPING PASSENGERS REFUND AMT ILLEGALY------- S K SINGH, H NO 68, DEFENCE ESTATE, PHASE 2 .AGRA CANTT, UP MOBILE NO [protected], [protected]

Sir/Madam I have Board on 21st May 2015 at Howrah JN in Gitanjali Exp (12860) For Mumbai CST since I hv board the A/C Coach B1 A/C was not working we hv report to the a/c attender at hwh he told us that due to some technical issue it's not working so in next stop ( Kharagpur) it will get resolve however there was no response from the staff in Kharagpur Passenger got angry & hv done the chain pulling after this all the GRP & Station master hv assure us in Tata nagar they will solve the issue or else they will change the coach. But the same problem continued in badnear station they started giving us excuss. We hv to travel with A/C for 2 days. After paying such a huge amount for A/C coach we hv to suffer like a general coach passenger. This is the service we are getting from the Indian railway. We all hv demand for refund our fare amt. But still there is no respond from the company. Request you to kindly refund the ticket fare to us. Regards. Pradeep

IRCTC deducted Rs 11.25 from my sbi account on[protected] saying that "DEBIT ICJ[protected]IG0ABDACJ1Commission of IG0AB". Even after paying service tax for booking train tickets from their site they deducted 11.25rs from my account that too without informing me.I want to know why this deduction occured and i want my money back...

Sir, Sub:No ticket examiners in reserved coaches, unreserved passengers rushed to reserved compartments, Loco pilot starting the train in main stations without the horn and with high speed. Myself with my family were travelling from Ernakulam Junction-ERS (Kerala state) to Vadakara-BDJ (Kerala st) on 23rd May 2015 with reserved tickets in Cannanore express train no 16305. Our PNR no was [protected]. The seats were allotted in compartment D2. No Ticket examiners were came in our coach to verify the tickets on that day in that 240 Kms distance. So lot o[censored]nreserved passengers were rushed into that compartment and many reserved passengers including senior citizens had to face very difficulty sitting their allotted seats. More than that lot of luggage (such as big card board carton boxes, sacks etc) were dumped in that compartment by many passengers. This created very much difficulty while going to the toilets and for purchasing the eatables in between the stations. The loco pilot showed his immaturity in driving the train. He started the train without a horn and suddenly increased the speed from the Shornnur junction. This is a main junction from the passengers can get their breakfast and other necessities. Due to the reason said above i.e., lack of TTE's, some of the doors of the compartment were not opened. Myself with other passengers had to struggle and become Bollywood action cinema actors to jump into the compartment. So please take action to make the train journey more comfortable Thanking you Jishnu.V.B ph [protected]

Dear Sir/ Madam, I was booked one ticket from Bundi to Ballabgarh but boarding from Kota... Due to Gujjar riot train was cancel. On kota station, enquiry counter has infrom Mewar exp cancel plz get the refund from window. But my ticket was booked online so i am not able to get the refund on that day. My PNR number - [protected] Name - Rajesh Sharma DOJ - 21/5/2015. Kindly help me for refund of my fund... Rajesh Sharma - [protected]

IRCTC deducted Rs 11.25 from my sbi account no[protected] on[protected] saying that "DEBIT ICJ[protected]IG0AADDOQ9Commission of IG0AA". Even after paying service tax for booking train tickets from their site they deducted 11.25rs from my account that too without informing me. This seems that IRCTC is looting us people . I want to know why this deduction occured and i want my money back.

as you all know that IRCTC is the PSU company but now its performance is too bad.when i login to IRCTC this show error, when i check the availability it show error.it give again and again for login. this is truth that all tatkal ticket booked by its agent not by its user. this is public sector company but it is not doing the favour of public. now this is corrupt company....

Sir, I am a customer of IRCTC for the last few years. I regularly book the ticket through irctc E-Tickets. Now for the last few days, I am unable to book my tickets through irctc, though I open the site through my ID and My Password. But I am unable to click the Journey date for which I don't know the reason. Kindly help me. I wonder Is there any limitations to book the tickets??? If so this message is not showing in the site which I opened. Kindly help me to sort out this problem. Thank You, G.Venkateswaran.

I booked a room at bangalore railway station on 24 May 15. Details are as follows - Transaction ID: [protected] RR Reference Number: SBCRR226070 Travel Authority: PNR Travel Authority No: [protected] Reservation Station: SBC AC Status: NONAC Quota: GN Date of Booking: 24-May-2015 [14:33] I checked in at approx 2200 hrs to room no 15. The room was not in state to stay. Observations are appended below - (i) Beds were full of bedbugs. (ii) Linen was very dirty. (iii) Room was not cleaned and stinking. Because of above issues I checked out from retiring room at approx 0010 hrs on 25 May 15. Request refund of full amount with an apology.

Today[protected] i want to booked my ticket in tatkal quota.i connected my 3G net with 2 MBPS speed.till 9:59am site performance is ok all status were shown accuratly as they were.but as the time was 10:00 am then the site went to hacked by the unauthorized persons and site continiously shows some error and gave msg please try after some time and it opend after 10 minute automatically but at that time all tickets booked not a single seat got vaccent..and that problem not faced only by me but many of person continiously faced this problem before so many days. I dont know what that happen and i think all the irctc representative knew everything what this all went but no one will go to take any kind of action against it.in my opinion that is the worst and corrupt system running in india.please take the necesaary action against it if the corporation can so that the people may not face that kind of problem and take the services as per their need smoothly.

Hi, Request your kind attention on priority for the matter described below: So far, no payment order has been received for TDR No. 170903 dated 17/06/2013 against waitlisted tickets PNR No. [protected] (date of journey 16/06/2013), despite regular reminders. Please look into the matter and arrange to send the pay order on the mentioned in TDR. For your reference below is my communication address: Madan Mohan Jha Flat No 102, Vidyapati tower, Road No. 7, Ramnagar, PO- Sonari, PS- Kadma Jamshedpur, Pin: 831011 Do let me know if you need any further information from my end. Attached is the copy of TDR filed. Thanks & Regards Madan Mohan Jha 91-[protected]