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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 391

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P
pbadeeriya
from Vijayawada, Andhra Pradesh
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This site is currently unreachable. Please try after some time during tatkal period

Address:Hyderabad, Andhra Pradesh

This site is currently unreachable. Please try after some time during tatkal period : We are trying emergency ticket but not getting because of delberatly showing this error. IRCTC support pls look into this ASAP please don't try to cheat the common man....
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C
Chandan Jee
from Noida, Uttar Pradesh
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Tatkal book Ticket

I am trying to book the tatkal ticket, getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last few days, probable a week. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please look into it fix...
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E
esunnib401
from Coimbatore, Tamil Nadu
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WORST FOODS SERVED IN TRAINS

Address:Coimbatore, Tamil Nadu

I HAD TRAVELLED WITH MY FAMILY FROM BANGALORE TO BHUVANESHWAR IN PRASHANTHI EXPRESS ON 9TH OF THIS MONTH AND RETURNED ON11TH. IT IS VERY SAD TO SAY THAT THE FOOD SERVED IN THE R TRAINS WAS HORRIBLE AND CANNOT BE CONSUMED BY HUMAN BEEINGS. AUTHORITIES ARE CONCERNED ONLY TO CHARGE HEAVILY BUT THE QUALITY IS VERY SUB STANDARD. WE HAD A FEELING THAT WHEN MR. COMES IN POWER THERE WOULD BE SOME CHANGES BUT REGRET TO SAY THAT IT IS WORSTER THAN...
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S
shahnawaz94
from Dhar, Madhya Pradesh
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ordinary bogie in janshatabdi train

Address:Bhopal, Madhya Pradesh

On journey 09/05/2015 habibgunj to jabalpur, there is an ordinary boogie is assemble, and my sheet is in D6 SHEET NO 78, [protected], that was so critical to me there is lots of problem so i am suffering from many problems, and still i am suffering from clinical problem so i need judicial justice ....
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A
Akshaey Jharkharia
from Lansdowne, Uttarakhand
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No refund till date

Address:Jhansi, Uttar Pradesh

Dear concern, I booked 2 tickets through IRCTC ONLINE RESERVATION in 19666 UDZ-KURJ EXP from JAIPUR to MAHOBA in class: FIRST AC which costs INR 4300.00 but then I rescheduled my plan so I cancelled it on same date i.e. 08-May-15. I got a msg from IRCTC which says "Your WL Tkt Cancelled. PNR, [protected], Amt 4230 will be refunded in your account." But I have'nt got my money back till date. I hope you'll look forward to this and do whatever...
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S
Shaakshat
from New Delhi, Delhi
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Regarding no status of my refund / Pl refund it at the earliest

Address:Jaipur, Rajasthan

Dear Concern, I tried to made my reservations for two different destination but both time my amount was deducted and transaction was failed and I am not getting any status of my deducted amount. 01. The first one was from AUBR ( Anugrah Narayan Road) to NDLS ( New Delhi) on dated 12.05.15, the amount is INR 1609.94 the transaction I.D.[protected]. Train No.& Name : 12381 / POORVA EXPRESS 02. The second one was from GGN (Gurgaon)...
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S
sonuratish22
from Delhi, Delhi
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No amount Refund

Address:New Delhi, Delhi

I have booked two ticket on 24th October 2014, and 1 ticket is confirmed but the 2nd ticket is not confirm.The Ticket is of AC 3 Tier(PNR Number [protected]). I have file a TDR against that ticket on 25 th October( TDR Cancellation ID :- [protected] and the PNR ID -[protected]), and due to not confirmation of ticket, my brother was unable to travel, and from that time to now, i didn't get the refunded money, even calling to the IRCTC CCE.they...
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M
mandhavenkat
from Bengaluru, Karnataka
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irctc tatkal ticket cancellation issue

Address:Hyderabad, Andhra Pradesh

Hi, When i planned and booked a tatkal ticket, As per the present if i cancel the ticket then i get 0 as refund. I will tell you a scenario which i faced, I visited nearest ticket booking counter which is 10km from my home then i booked a ticket from hyd to vizag for my wifemticket costed me around 1000 and after 2 hours my wife was feeling ill so i thought of cancelling ticket . But there wont be any use i need to change two share autos...
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S
subzz22
from Mumbai, Maharashtra
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refunded money not received yet

i made reservation on 9th of may 2015 for thane to madgaon . which has booking fail status. and its showing money is refunded on 11th of may 2015. and i have not received money yet, transaction made through bank of baroda. taransaction no is :[protected]...
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V
v.s.saxena
from Bengaluru, Karnataka
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Deduction from my SB account Rs.508.71 on 08/04/2015

Address:Lucknow, Uttar Pradesh

I have a debit entry in my savings account of Rs, 508.71 on 08/04/2015. It bears details as under :- ECOM/20001002/[protected]/[protected] My bank informed me that the txn. relates to IRCTC. Pl. inform me the details of this transaction i.e. detail of ticket booked etc. V S SAXENA...
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S
SIVA PRASAD B
from Mumbai, Maharashtra
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Train number:17236, NCJ - SBC Arriving delayed always by 1 to 2 hours

Address:Bangalore, Karnataka

Dear Railway authorities, I am a frequent traveller in the Train number 17236 from NCJ to SBC, and I have an experience of the train getting delayed always by 1 to 2 hours. The timing of arrival of this train is not prioritized as it is leaving the trains coming behind also. I have seen local train has been given first priority than this express train. For example, this train is supposed to reach Bangalore Cantonment by 8:25 am...
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J
jhaashish
from New Delhi, Delhi
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Complaint for Error in irctc During Tatkal hours

Address:Mumbai City, Maharashtra

I am a individual Customer of IRCTC, Due to Job work I have to go often outside from Mumbai and i have to book tickets, and Maximum time in tatkal hours i got the error that site is currently unreachable please try Later if this Problem is Created by some hacker or through any Server blocker by some hackers or any individule IRCTC have to take a responcible Steap towards this or if this blocking is made by irctc then it is not a...
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P
Prashant Kumar Prasad
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Ridiculous Service for Online Ticket booking

Address:Burdwan, West Bengal

Its really shocking that Worlds 3rd largest Railway network does not have a proper system to book tickets on. People who wants to book tickets have to depend on Agents with 50% extra money. And the root of all this bookings are only because of Railways. I have been trying to book ticket online for my parents via tatkal (as its emergency for my parents to go village) for past 3-4 days, but Indian Railways have such a crap servers and maintainance,...
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Address:Hyderabad, Andhra Pradesh

This error I am getting everyday while trying to book tatkal ticket and I am 100 % sure that some one has done this intentionally to block online booking of tatkal tickets. Please resolve this issue as it is causing lot of inconvenience....
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M
MANOHAR JHA
from Delhi, Delhi
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IRCTC - irctc site becoming unreachable during tatkal time

Address:Gautam Buddh Nagar, Uttar Pradesh

site shows unreachable message ... when we try to book a ticket in tatkal ... and after so many trails ... it shows waiting list REGRET ... kindly address this issue as soon as possible ... kindly maintain site properly ... better recruit good staff for site maintenance. thanks......
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T
thakur907
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Complaint about refund

Address:Dewas, Madhya Pradesh

my name Ashish Thakur. irctc id is thakur907, i was book a tatkal ticket on 11/05/2015. but my ticket is not genreted and amount is less by account. the ticket was dewas(DWX) from patna(pnbe) and the amount wich is lessed from account is 1422.47. please help me my no. [protected] Email [protected]@gmail.com irctc id thakur907...
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S
sharma.sn
from Noida, Uttar Pradesh
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Verification mail not received

Address:Hisar, Haryana

dear Sir / Madam, I have registered on IRCTC, but since I didn't get the verification mail on my mail ID. I have received verification code on my mobile but mail is not received. my mail id is- [protected]@rediffmail.com and my mobile no- is [protected] User ID- raavi_1302 reagrds...
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R
RC Karma
from Ahmadnagar, Maharashtra
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Ticket amount not refund

Address:Bhopal, Madhya Pradesh

Dear sir i have booked a tatkal tkt from Gwl to Knw on dtd. 09.05.2015 with trns id [protected]. Amount of Rs. 512.47 deducted from my Bank account, due to failed trans ticket not booked. Money not yet refunded to my account till date. RC Karma...
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CC2015
from Bengaluru, Karnataka
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This site is currently unreachable. Please try after some time

Address:New Delhi, Delhi

To: [protected]@irctc.co.in, [protected]@irctc.com
Cc: [protected]@irctc.com, rti-pmo.[protected]@gov.in, [protected]@rb.railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@irctc.com, alok.[protected]@irctc.com, [protected]@rb.railnet.gov.in, [protected]@irctc.com

Dear IRCTC Care,

Thank you very much for your interest in this mail.With a great disappointment, I would like to draw your attention towards a major issue we are facing...
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L
Lavishpreet Ludher
from Basi, Punjab
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irctc site becoming unreachable during tatkal time

Address:Barnala, Punjab

site shows unreachable message ... when we try to book a ticket in tatkal ... and after so many trails ... it shows waiting list REGRET ... kindly address this issue as soon as possible ... kindly maintain site properly ... better recruit good staff for site maintenance. thanks...
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