Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

In Golden temple train on 7 June 2015, coach A2, where Sunil Sharma was TC, two ladies passenger with a kid(less than 5 yrs. old) boarded. They had confirmed ticket of 3 persons where 1 passenger was not travelling with them. TC did not explained them any process of claiming money refund in case of passenger not turned up and started shouting at them and used very abusive language on those 2 ladies. And then he sold that seat to someone else in very high rate and then all the attendants and TCs distributed money among themselves. When ladies told them that they will complain then TC Sunil Sharma said that he don't care and don't afraid of anyone.

DEAR ALL, I HAVE BOOKING FOR SHATABDI TRAIN FROM AMRITSAR TO NEW DELHI FOR DATED 28-APRIL-2015 BUT DUE TO FARMER STRIKE THE TRAIN HAS NOT COME TO AMRITSAR THE PNR NO. [protected] SO I HAVE FILE TDR AGAINST IT BUT I HAVE RECEIVED ON REFUND OF AMOUNT RS 850 ONLY AGAINST AMOUNT 1750 KINDLY CONFIRM REASON WHY THE FULL AMOUNT NOT REFUNDED TRAIN HAS BEEN CANCELLED KINDLY REFUND THE BALANCE AMOUNT

Dear Sir, I have booked three ticket through IRCTC. But Train is cancelled, I wrote mail to IRCTC for Refund but IRCTC guy told me that you wrote late mail so we can not forward to railway for refund. Then I told to IRCTC Guy why are you refund against PNR No. [protected] which journey Date was 27/05/15 and i have wrote mail against all the PNR on same day. Please do something for my refund. Sunil Jha [protected]

PNR # [protected] was booked by me thru net for Rs 822.47 but was automatically cancelled by the system since my WL ticket was not confirmed .. Why IRCTC deducted huge amount from from me for no mistake from my side as I got only Rs 650 please give me the remaining amount

I had canceled my ticket on 29the May, 2015. Though the status of my ticket canceled and the fund has been refunded on 30th May, I haven't received any amount till date. I tried calling the customer care number but no response. I paid for the ticket through SBI debit card. Kindly refund the amount soon, it has already been too late. Here are my details: Name: Cancelled Transaction Details Transaction ID:[protected] PNR No [protected] Train No./Name:16210 / AJMER EXPRESS Date of Journey:18-Jun-2015 Date Of Boarding:18-Jun-2015 Class:SLEEPER CLASS (SL) From:MYSORE JN (MYS) To:PUNE JN (PUNE) Boarding:MYSORE JN (MYS) Resv Upto:PUNE JN (PUNE) Quota: GENERAL (GN) Date of Cancellation:29-May-2015 18:37:06 HRS Ticket Type: E-ticket Cancellation ID:[protected]

I booked a ticket in train 12039 on 25.05.2015. my pnr status [protected] n boarding station was rudrapur. On arrival time of train, railway station announced route has been divert from lalkuan station so please go there to board the train. when i arrived there train has already gone.please refund my money n register my complain.

I booked a ticket through irtc for sawai madhopur on 25.06.2015. I have been given upper birth .kindly provide lower birth so that i can undertake journey. Details of ticket -- Pnr no--[protected], transaction id [protected]. Kindly provide lower birth. Vijay Shankar pathak A64, police colony, anisabad, Patna Mobile [protected]

IRCTC SBI debit card Tansaction I have booked 2 times tickets today(06/06/2015) from my IRCTC account. But, the transaction from my SBI debit card are 3 times... Following tickets are... 1. Name: Parth Sheth(21 Years), Vansh Doshi(21 Years) 2. Age - 21 3. Address D3 0096/WS & D3 0093/ 4. Mobile no.- [protected] 5. Train name & no.- 19012 Gujarat Express on 12/6/2015 6. P.N.R. no. - [protected] 7. Details of reservation(from-up to) - Ahmedabad(ADI) to Surat(ST) 8. Transaction ID -[protected] 1. Name: Parth Sheth(21 Years), Vansh Doshi(21 Years) 2. Age - 21 3. Address D1 0108/WS & D1 0100/ 4. Mobile no.- [protected] 5. Train name & no.- 19033 GUJARAT QUEEN on 16/6/2015 6. P.N.R. no. - [protected] 7. Details of reservation(from-up to) - Surat(ST) TO Ahmedabad(ADI) 8. Transaction ID -[protected] And Got messages as Following... The message from ATMSBI- Thank+you+for+using+your+SBI+Debit+Card+622XX4021+for+a+purchase+worth+Rs234.05+...⇄ Received at 14:39 Thank+you+for+using+your+SBI+Debit+Card+622XX4021+for+a+purchase+worth+Rs234.05+...⇄ Received at 15:51 Thank+you+for+using+your+SBI+Debit+Card+622XX4021+for+a+purchase+worth+Rs234.05+...⇄ Received at 20.02 How can i get mony back ?????????

I am using a broad band connection home plan, in which my IP will be shared by 100 customers.Most of the broad band companies following same thing, But IRCTC is allowing only 2 tickets to book for an IP address.So i am unable to book a tatkal ticket.

Dear Team, I am surprised with reason TDR repudiate that Passenger has travelled, Passenger CHINKI BURAD has not travelled from train. Infact she came with flight after two days. Enclosed herewith flight journey details for your reference Please investigate the case, As its clear case of cheating wherein passenger has not travelled and money is not being refunded. Summary of TDR is as under: No Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] SBC-PUNE 20-Mar-2015 TDR Repudiate 22-Mar-2015 12:39:54 HRS On boarding, Firstly the train was late and then neither complain register provided and nor money was refunded for AC failure Will request to process the refund, Enclosed herewith print screen for your reference.

Sir, i have tried booking a couple of tatkal ticket from (BSB) varanasi to (SC) secunderabad using sbi internet banking (account number :[protected] Time:10:00AM DATE:[protected] Booking has failed but money has been deducted . Its most probable that you have received the amount . So i request you to confirm the ticket or send the ticket details if possible . Its urgent to go to my destiny as soon as possible .

IRCTC portal for booking tickets can be compared to a sloth when it comes to speed in this world surviving with internet. It becomes very biased since some consumers are denied access to the website due to poor efficiency of the website. I would like to bring this plight to the attention of the responsible authorities.I hope necessary action would be taken soon

I have canclled my ticket from, patna (pnbe) to ernakulam (ers) on 3rd may 2015 but refund not came yet. it showing that they had refunded on 7th may 2015 itself but money not came in my account. my journey details -: TRAIN NO.-22644 PNR NO.-[protected] CANELLATION ID-[protected] date of journey-2nd july 2015 mobile no-[protected], [protected]

My Train was kerala exp. Journey on 05.06.2015 PNR No.[protected] train no.12626 Seat No. S3.67, 70, 69, 48, 72, 71 recervation was NDLS to CNGR.But i was not alloted my seat No.48.because of a ticket checker he alloted my seat to other W/L.person on having money from him and he misbehaviour to my family

I had raised a TDR request via Irctc portal on 04/05/15 but the resolution is still pending. As per irctc's latest email, they had asked me to contact railway dept for the refund and i did so...i sent an email to [protected]@wr.railnet.gov.in but no response from their end as well. TDR No -[protected] & [protected] PNR No - [protected] and [protected]

Dear sir I am Muhammad Tabarak Today I have create New account an irctc I have got Mobile verification cod but didint got the e mail verification cod please help me My user ID :tabarak85 Mobile verification cod :tej172 Email address :[protected]@gmail.com Mobile no [protected]

hello sir, i try to book tatkal ticket from yours site.i had completed all the steps till payment .and balance of Rs 642.8 amount has been deducted from my account .i had my payment from online banking .so, my complaint is that amount is deducted without booking status.i also didn't get the pnr number and message .please look forward for this regard as soon as possible.

i'm booked my Ticket through Irctc, and my ticket is in waiting, and at last moment T.T even not excepted my ticket and permeted for boarding at SSM.this is like a hell to me.what is this, my all money journey finished, who is the responsible for this. Return my money my pnr no. Is [protected]

I booked an e-ticket for 31st may, 2015. PNR No: [protected]; Train No. & Name: 13329/GANGADAMODAR EX; From:DHANBAD JN(DHN) To:PATNA JN(PNBE) The ticket costed Rs.529.94 along with Rs.11.25 for additional charges.The ticket was in waiting list even after chart preparation.The ticket got cancelled automatically.I got refund of Rs.450 only on 4th june, 2015. I would request for complete refund of my money, that is Rs, 541.19.

I booked the ticket from Bhatinda to Chandigarh wide PNR No[protected] date 28.05.2015 . The train's departure time is 11:50 PM. I reached the railway station that is 60Km far away from my home. When I reached and asked about train, I came to know that It has been cancelled. I didn't get any intimation from IRCTC by message as I had booked the train online. It was urgent for me to reach the Chandigarh. I asked the enquiry person present at station about the ticket upgrade in next train or refund my amount. But he neither tell about cancellation of ticket nor any other option of reservation in other train.There were only one train that is yet to depart. But they said that if this ticket is online booked then we can not do anything. You have to go via general coach.I went Chandigarh in general Coach and did not sleep even a minute and not execute my plans as per my planning due to this harassment by IRCTC (Indian Railway) and no refund is given to me till date. When i asked from irctc customer care why you have not refund my amount then they said you have to cancel the ticket online in stipulated time period and refuse to pay the refund.Because i was in the train so i can not use the option of cancellation of ticket if you do not do the needful to refund my amount otherwise i have no option to move in the court of law. Bhupender kumar naharia mobile no [protected] PNR No[protected] date 28/05/2015 train no 13008