Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Address: Kolkata, West Bengal

cant book tatkal ticket through net, but agent can able to arange ticket with higher amount. exactly 10.00am sharp their block the website, by this common people unable to book tatkal ticket. please do strict action against irctc head management and their employee. All are corrupted...i try to booked ticket more then 10 times in 10days, i also went to a railways station at 5.00am but nothing happen.

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Address: Raipur, Chhattisgarh

FROM SOME DAYS AS LONG AS THE TATKAAL OPENS IN THE SITE ...FOR AN UNKNOWN REASON SITE EXPIRES AND DISPLAYS A MESSAGE OF " SITE IS UNREACHEABLE PLEASE TRY AGAIN LATER" AND SUDDENLY AFTER 4-5 MINUTES SITE REOPENS OR GETS OK ITSELF TILL THEN ALL SEATS OF TATKAAL CATEGORY GETS FINISHED... THIS IS SERIOUS CASE ...I WS BOOKING A TATKAAL FOR MY NAVY INTERVIEW AND THIS HAPPENS AND I FAILED TO ATTEND MY INTERVIEW.. THIS HAS BEEN FACED BY ME OFTEN FROM LAST 1 MONTH... SO I REQUEST THE HON. TO TAKE SOME IMMIDIATE VIEWS ON THIS...

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jugnu asht

from Kanpur, Uttar Pradesh

May 28, 2015

same error i am getting from several days and when today i was at railway reservation counter for tatkal booking from midnight to get the tickets the result was nill I didn't get the reservation today also, and the staff is rude like i ask them to pay for my tickets, , i am not able to contact any higher authority as the whole system is corrupted.as soon as possible fix the error.

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Address: Chennai, Tamil Nadu

In the ticket with PNR number "[protected]", one passenger ticket status is CKWL. The journey date of ticket is 30th Apr, 2015. But we did not receive refund amount of CKWL ticket. So please look into the issue and initiate refund as soon as possible.

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Address: New Delhi, Delhi

Extra amount Deducted. This is the date and ref number: 28-May[protected]May-2015) DEBIT ICJ[protected]IG0ABWMND2Commission of IG0AB 11.25 [protected][protected]-------- 27-May[protected]May-2015) DEBIT ICJ[protected]IG0ABSNQH4Commission of IG0AB 11.25 [protected][protected][protected] 27-May[protected]May-2015) DEBIT ICJ[protected]IG0ABSSVX8Commission of IG0AB 11.25 [protected][protected][protected]- 25-May[protected]May-2015) DEBIT ICJ[protected]IG0ABPDEX7Commission of IG0AB 11.25

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Address: Ahmedabad, Gujarat

I had cancelled a ticket with below mention details. Please complete the refund process ASAP as its been almost 15 days and i haven, t got the refund. I did get a message that "your refund amount will be credited in your bank soon" . From - Ahmedabad to Varansai Train name- Kamakhya Express PNR # [protected] No of Passenger- 02 (Rahul Yadav and Samar Yadav) Class- 3 AC There is also also one more ticket for which i didn't get the refund after cancellation of ticket. From - Varansai to Ahmedabad Train name- BSB Okha Express PNR # [protected] No of Passenger- 3 (Rahul yadav, Samar yadav & lalsa devi yadav ) Class- 3 AC

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Address: Chennai, Tamil Nadu

Hi, Its Lokesh from chennai, I like to register my complaint about the server down in IRCTC website. i travel to karaikudi form chennai occasionally and my family members to we usually book through tatkal 1 or 2 tickets because normally tickets always will be in waiting list. For past few months the server was good and we able to login 10 AM and we get the tickets. But Now for last Few week its been difficult to login in server and if we login also after selecting train, passenger details etc, etc, etc when we try to pay it shows server busy. Then Money will taken but transaction get fails. again if we check for tickets it will be in Waiting list . Why this, previously it happen in week end but now it happen in week days also. Its totally slow slow slow... Please help on this. Now also i tried to take screen shot but i cant login... my network speed is 2 mbs then too i cant login.

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Address: Chennai, Tamil Nadu

I had booked train ticket two months in advance for my travel. Before my travel date, while i am trying to search for booked ticket, its not found in my transaction history due to IRCTC had migrated their service to new generation service portal. Keep on searching the tickets its not found, other tickets booked in new generation portal only shown. Dont know, what i have to do. Irctc care, not assisting me to view and cancel, care is asking you want to cancel that PNR or not? Also, i lost 950 Rs/- for to and fro travel, because of not able to view the tickets and cancel the same last month.

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Address: Erode, Tamil Nadu

USER ID-ranjithrr_ FIRST NAME- ranjithrr_ LAST NAME- kumar D.O.B.-03/06/84 REGISTERED MOBILE NO.-[protected] CITY-ERODE RESIDENTIAL ADD.-PUTHUKUMARARPALAYAM, PANDIYAM PALAYAM(PO), PERUNDURAI(TK), ERODE(DT), TAMILNADU(ST)-638455. EMAL ID GIVEN- [protected]@gmail.com kindly note that this email id has been wrongly spelt by mistake. My correct email id is - [protected]@gmail.com. I request you to kindly update my email id and send me a new password on the same. Thanks.

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Address: Mumbai City, Maharashtra

Date of Travel : 18-19 May 15, Train No - 12107, PNR No- [protected], Birth & Seat No - B-1 34 1. FOOD WAS NEITHER FRESH NOR TASTY. 2. IRCTC COMPLAINT BOOK NOT PROVIDED BY CATERING STAFF WHEN ASKED. 3. STAFF ATTENDED CALL ON TOLL FREE NO [protected] AT 1245H ON 19 MAY 15 NEITHER GIVEN COMPLAINT NO NOR TAKE ANY ACTION TILL DATE AFTER CALLING AGAIN AGAIN. 4. FOOD QUALITY CHECK NOT CARRIED OUT ON THE SPOT. request provide menu chart of irctc food provided in train in every coach as caters are not clear on the same when asked by any passengers.

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Address: Kollam, Kerala

I am onlinely booking from QLN to KTU on 10.05.2015. My PNR number is [protected] and [protected] and cancellation id number is [protected] and [protected] respectively. TDR filing is on 10.05.2015 at 6.14 AM and 6.18 AM and the status of TDR is CR Registered. On the journey day, the ERNAD EXPRESS is not touching the destination and boarding station. So I humbly request to refund the amount. If you are not done, I will constrained to move Consumer Redressel Forum

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Jun 04, 2015

Updated by anilnalinam the above complaint has not rectified the company

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Address: New Delhi, Delhi

i booked a ticket from Rudrapur city to Delhi in premium Tatkal column and ticket amount mentioned was Rs 1400/-. but after booking Rs. 3324 was deducted from my account. PNR - [protected] Transaction ID [protected] Date of journey 27.05.15 Date of Booking 26.05.15...

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Address: Chennai, Tamil Nadu

Again TATKAL booking through Online is a big question mark. Is IRCTC purposely doing this or is this a system fault. Whatever it may be, I am going to file a RTI to find out how many TATKAL tickets are booked by individuals through Online in the past one month and how many are booked by Agents. I feel, IRCTC is doing this for getting business to Agents. Either some error message is flashed or it states not reachable. Hope the concerned authorities will look into this issue and solve it on priority.

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We had booked the ticket for train 16589 / RANI CHENNAMMA from Yesvanthpur to Hubli at 9:27pm. We struggled so much that unable to locate the coach number (B3) and we also see that all B1, B2 are not in sequence. Our coaach was very at the end, with kids and ladies struggled in station for 5 minutes.Train left by that time my few family members were inside and there was no connection since next to one was General. I feel that respective railway stations should display the coach no's without which passengers will struggle. Also all coaches should be in sequence, otherwise very difficult for passengers to locate within 2 minutes. I hope respective authorities will take care and take proper action.

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Address: Kolkata, West Bengal

I am unable to book any train tkt. since last few months. Today I tried to book a tatkal tkt. at 10 AM but i was informed that atmost 2 tkt are allowed and was not allowed to book any further. Where as I have not booked any ticket since 1 month or even more. This is happening for last few times when ever I tried. I feel some one is using my registration. Please guide. me how to get rid of the present situation. I even tried to register in my wife's name but was denied. Please help. My email address : proloy.[protected]@hotmail.com

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Address: Karimnagar, Andhra Pradesh

I am booking tickets in irctc.co.in website for going to ahmedabad from gudur, Tickets available in Premium Tatkal Quota Rs 900 After booking ticket Fair is increased to Rs.2000 Irctc is cheating to passengers, Its very high Fair Please stop Premium Tatkal Quota in irctc.co.in

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ddprasad16

from Singarayakonda, Andhra Pradesh

Jun 4, 2015

Dear IRCTC Customer care Team,

I booked a 3 AC ticket from Secunderabad (SC) to Palasa (PSA) underPremium Tatkal quota.
While searching for Trains, ticket fare showed us Rs. 1515 only perpassenger.
After completion of booking, IRCTC cut an amount of Rs. 9565.
Why, this much higher charge for four people? Itis nothing but, cheating.
Even though there is a note website stating that fares are dynamic, IRCTC is not showing the exact fare while booking the tickets.
We are upset because of this highest fare which is almost equal toFlight fare.
We could not enjoy the trip due to this sudden surprise / financialburden.
As a Government firm, IRCTC should not do like this.
While completing bank transaction, no one will check as ticketswill not be available under Tatkal/Premium Tatkal quota if delayed further.

I request IRCTC to refund the difference in fare(between Tatkal &amp; Premium Tatkal) at the earliest.

Journey details:

PNRNo.: [protected]
From: Secunderabad (SC)
To: Palasa (PSA)
Date ofJourney: 04.06.2015
TrainNo./Name: 17016 /Visakha Express
Class ofTravel: 3 AC.

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Address: Ernakulam, Kerala

The quality of the food provided here in the IRCTC catering services(Non Railway Catering Unit Info Park, Cochin) is getting downgraded day by day. Today[protected] we had lunch(North Indian Meals) in the Food Court which costs 55 rs. I need to mention that the rotti we are served with is like a still sheet and were not able to chew as well, the curries provided with that are almost rotten. If we are frequently having food from there, no one know what are health is going to be over a period of time. Atleast they can provide us an average meal for the price we are paying them, or else if the money for the meals is not a profitable for them then they should increase the cost and provide a good quality price. The most of the items served are not even hot at the peak lunch time(1.15PM). I will be very great full if someone can do something on this food catering team.

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athul nambiar

from Bengaluru, Karnataka

May 26, 2015

true...
the quality of food being served is pathetic

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Address: Bhopal, Madhya Pradesh

Pl.suggest to me My icici bank account will closed.How to receive my payment.Train No 22632 BKN MAS AC SF Booking Date 25 March 2015 Journey Date 24 May 2015 Cancelled Date 10 May 2015 Full Amt. Rs.3457.47 Partical Claimed Amt. 1260 Trans.id [protected] Cancelled ID [protected]

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Address: New Delhi, Delhi

Today I booked premium tatkal ticket from ndls to hub for 27-05-15 for AP express to boarded at gwl. At the time of confirmation the price as shown for the ticket was aroubd 2110. But after entering bankd details for payment I was charged 4940. There was no price confirmation message and without specific information of price I was charged this amount.

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R

rahul_kr

May 26, 2015

Today I booked premium tatkal ticket from ndls to hub for 27-05-15 for AP express to boarded at gwl. At the time of confirmation the price as shown for the ticket was aroubd 2110. But after entering bankd details for payment I was charged 4940. There was no price confirmation message and without specific information of price I was charged this amount.

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Address: New Delhi, Delhi

Search on youtube: Book tatkal ticket by software. There is a software developed by some people to book tatkal ticket.Which hang the website for 5 minute by data injection technique .You can search this software on you tube by name of Tatkal booking tool . Person who develop this application with help of internal employee of company which develop IRCTC website. Authorized database update is major issue by these internal employee of this company .They are earning lot of money by it. Reveal this, this will a scam of thousands of crore

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D/Sir This month I had a LAN connection, before it I always book ticket through bsnl modem and never failed to book tatkal ticket using my personal id for personal tickets. but This month whenever I tried to book ticket for Hyderabad every time it shows this site is unavailable at this moment. Thus I failed to book ticket at tatkal moment. It happen today also but it was my luck that I got tatkal ticket for Intercity express only after the same happen at 10.05am.So please enquire the matter seriously. Thanking You, Yours faithfully, Vimal Mandal Qtrs No C-20, Block III Street -1 PO Farakka Barrage Dist Murshidabad Pin 742212 Phone [protected] email [protected]@gmail.com

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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 391

cant book tatkal ticket through net, but agent can able to arrange ticket with higher amount

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TATKAL RESERVATION ON IRCTC WEBSITE

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RE: Refund status of e-ticket with PNR number "4407622564"

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Illegal amount of money deducted from SBI after using IRCTC

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Refund Amount not yet received even after almost 15 days.

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IRCTC server down like previous

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Booked Ticket not able to view and cancel

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mail id wrong

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menu of food

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TDR filing - refund not received yet

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overcharging on train ticket

TATKAL BOOKING FAILURE

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No Display of Coach in Yesvanthpur Railway Station @ Bangalore

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My IRCTC resistration number is being hacked.

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Premium Tatkal

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Very worst food in IRCTC : Non Railway Catering Unit Info Park, Cochin

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payment

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more than twice the shown ticket price was charged without any prior confirmation

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A big Scam running

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Tatkal booking system stopped for first 2 minit

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