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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
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513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 392

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S
sandy1100
from Amravati, Maharashtra
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Complain againt wrong TRD closeure,PNR no 2404547238 .

Address:Korba, Chhattisgarh

To Railways I would like to bring to your notice my parents & sister did not travel on booked ticket of 17/5/2015 due to health problem of my father, I tried to cancel the ticket on 16-Apr-2015 16:11:37 HRS but as chart got prepared, i had to file TDR, but the TDR status is showing TDR Status: TDR Repudiate.Reason for Repudiate TDR: No Remark in charting. This is a clear negligence on the part TT, and i would request to investigate...
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manishjb7
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TDR Repudiated wrongly

Address:Pune, Maharashtra

Dear Sir I have filed TDR on date 1st may which was rejected with the reason As per chart passenger has travelled however we have not travelled on that ticket I am not sure how come AC TT mark us as travelled We have two ticket for same journey from KJM to Pune on 2nd May and one is 3AC with PNR [protected] and second is in SL with PNR [protected] when our ticket in 3AC was not confirmed ie one seat RAC other Waitlist 1 then I filled TDR...
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R
ramesh sahoo
from Hosur, Tamil Nadu
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ticket cancellation money not refunded

Dear sir i have cancelled IRCTC ticket PNR no: [protected] Transaction ID no: [protected] and another ticket PNR no: [protected] Transaction ID no: [protected] dated 20.04.2015 ticket cancelled on 11.05.2015 But money not yet refunded to my account Please help Ramesh sahoo...
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R
R Pradeep
from Mohali, Punjab
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money not yet refunded

Address:Hyderabad, Andhra Pradesh

Dear Sir, I have cancelled 1 tickets against which I have not yet received the refund amount of Rs. 810.00 Following are the details:- Canceled ID:[protected] Transaction date :10-may-2015 It was tatkal ticket so automatically cancelled by you. before that also i cancelled one ticket but still i didn't get any refund at least this time please refund my amount. Please do the needful at the earliest. Yours Sincerely,...
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S
shreya shahi
from Etawah, Uttar Pradesh
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site becomes unreachable while booking tatkal or premium tatkal ticket.

Address:Solapur, Maharashtra

Site becomes unreachable while booking tatkal or premium tatkal tickets and the funniest part is that it appears again when all the tickets are booked. Is IRCTC'S website being hacked or it is conspiracy of railway high officials and brokers. IRCTC services are worse and becoming worst....
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C
chikile sunil
from Hyderabad, Telangana
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ticket booking problem

Address:Hyderabad, Andhra Pradesh

occured on [MAY 13TH 2015]... even after so many complaints regarding tatkal reservation ... the problem still exists ... " THE SITE IS UNREACHABLE.PLEAS TRY AFTER SOME TIME" ... for god sake try solve this or else shutdown this useless service ... don't how to maintain a website ... what kind of service you people are capable of ... feel shame on your services chikile sunil, [protected]@yahoo.co.in...
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V
vjvineet
from Mumbai, Maharashtra
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No seat available, transaction dropped message appears

Address:Mumbai City, Maharashtra

For two days in a row, i tried to book tatkal ticket but a message "No seat available : Transaction dropped" appears after payment option. I was trying to book a ticket from bhopal junction to Thane / Cst. Train number: 12174 Journey from : Bhopal Journey To : Thane DOJ :[protected] and even tried for[protected] Sometimes i get the message as "The site is currently unreachable, please try after sometime." As you know there are...
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H
harvsing
from Chennai, Tamil Nadu
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Amount debited...Ticket not booked

Address:Chennai, Tamil Nadu

I booked tatkal tickets two times yesterday (12/05/2015), tickets didnt get book but the amount deducted from my account. Please refund it immediately. Why is there no wallet facility in irctc website? Why do a customer need to wait to get the money refunded and then book the tickets after a few days? Failed Transactions S.No. Transaction ID From To Date of Journey Reservation Status Trans.Amt() Transaction Date Payment Status Failure...
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K
kuldeep ranjan
from Srinagar, Jammu and Kashmir
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tatkal ticket generation problem

i am using irctc for booking tatkal ticket its happening 3 time regularly that amount debited but ticket not generated all time it was very urgent for me today i booked ticket amount debited but after debited ticket not generated but that there there were seat was available irctc are doing always these type of misbehave always they are only book ticket for agent ihate these services please take action against it...
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H
Hussain123
from Tenkasi, Tamil Nadu
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Money Issue

Sir, as on 12 May 2015, I was booked a tatkal ticket from Raichur to Bangalore by IRCTC Website. That time I was completed the procedure to do booked a ticket but at last an error occured then the ticket was not generated also the amount deducted from my SBI Account.A message received on my mobile for deducted of amount and the transaction ref No. IGOAAAJSW7 for Rs.394.47 on 12/05/2015 @ 10:3AM. And i checked my irctc account in failed...
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C
chikile sunil
from Hyderabad, Telangana
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tatkal error

Address:Hyderabad, Andhra Pradesh

site shows unreachable message ... when we try to book a ticket in tatkal ... and after so many trails ... it shows waiting list REGRET ... kindly address this issue as soon as possible ... kindly maintain site properly ... better recruit good staff for site maintenance. thanks and regards chikile sunil, [protected]@yahoo.co.in....
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P
phshah2133
from Delhi, Delhi
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IRCTC Account Deactivated - Please Re-activate

Address:Vadodara, Gujarat

Dear sir My irctc account has been deactivated simply. i have been using it for over 4 years, all my details including the mobile number are furnished correctly. please re-activate it.. Prashant Shah e-mail:[protected]@yahoo.com IRCTC user ID: prasjyot cell# [protected]...
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Address:Pune, Maharashtra

Sir, as on 11 May 2015 at approx 07:00 AM I was try to booked a ticket from PUNE to VASCO DA GAMA by IRCTC App. That time I was completed the procedure to do booked a ticket but at last an error occured then the ticket was not generated also the amount deducted from my SBI ATM cum Debit Card. A message recieved on my mobile for deducted of amount with IRCTC TXN #[protected] and just again I tried for book a same ticket, the ticket not generated...
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S
Singaram Ravishankar
from Tiruchirappalli, Tamil Nadu
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refunt

MY IS RAVISHANKAR, Y ACCOUNT IS SBI MY ACCOUNT NO IS [protected].IWAS TYPING TO BOOK A TICKET FROM CHENNAIEGMORE TO PUDUKKOTTAI ON 09/05/201/.ITWAS NOT SUCCESSFULLY BUT RS.853.72/ IS DEDUCTED FROM MY ACCOUNT.PLEASE TO THE NEEDFUL FOR REFUNT FOR MY ACCOUNT....
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S
susan babu
from Mumbai, Maharashtra
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cancellation

Address:Ernakulam, Kerala

I tried to book a tatkal ticket from Chennai Central(MAS) to Aluva(AWY) today.When i did it the first time, after entering the payment card details, notification came as an error showing 'Transaction Time Expired".The second time i tried booking, the tickets got confirmed.But at the same time another ticket also got confirmed.Transaction ID:[protected]PNR Number:[protected] i got an auto generated message from irctc with a ticket...
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K
Kallu daddy
from Bengaluru, Karnataka
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refund of Journery amount from Hubli to Bangalore on 11.05.2015 - reg

Address:Bangalore, Karnataka

Dear Sir/Madam I M.S.Sujay Kumar has booked a E-Ticket, PNR : [protected] and ID : [protected] on 7.05.2015 to from travel Hubli to Bangalore on 11.05.2015 at 10.30 PM ( Vosco Link Express) which is connected to Rani Chennamma rear end. I got an SMS on 07.05.2015, that ticked is booked and you are in the PQWL-9 status. After that i have not received any SMS from IRCTC. When i checked prior to the train arrival at the hubli station by...
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This is my second complaint in last 10 days and this problem I faced everyday for last 10 days. The site doesnt work properly during initial Tatkal hours, i.e, around 10:03, 10:04 am and if it works then the transactions doesn't go properly. The amount is debited from the account but the transaction fails saying TXN failed due to internal error or due to time limit exceeded. There has been no response from IRCTC site to my last complaint...
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S
Sarika Chavan
from Mumbai, Maharashtra
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TATKAL BOOKING NOT HAPPENING

Address:Mumbai City, Maharashtra

THERE IS A BIG GOO[censored]P IN THE SYSTEM. WE CAME TO KNOW THAT DURING TATKAL BOOKING TIMING THE SYSTEM IS PURPOSELY KEEP DOWN SO THAT THE NORMAL PUBILC CAN BOOK THE TICKET. AND THE RAILWAY STAFF GET THEIR BOOKING DONE. THIS IS A CIRME. SYSTEM GIVE ERROR WITH IN A SECOND. GOVERMENT SHOULD GIVE SOME SOLUTION TO THIS PROBLEM SO THAT COMMON PEOPLE DO NOT SUFFER THIS THING...
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A
anukrit
from Lucknow, Uttar Pradesh
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harassing by TTE regarding ID

Address:Lucknow, Uttar Pradesh

My wife and two children were travelling by swarn shatabdi from lucknow to New Delhi on date 11/05/2015. PNR number of the ticket was [protected]. They were carrying the print out of the ticket and a on line print out of the aadhar card in black and white copy. They had other IDs in their email as well as in their smartphone. The TTE whose name was Smt Sunita Devi said that they were not carrying the legal original ID however she was several...
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M
MD ANWAR1
from Patna, Bihar
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NON REFUND OF BOOKING AMOUNT OF E-TICKET AND RETIRING ROOM

Address:Patna, Bihar

I had booked a ticket in train no. 12315(ANANYA EXPRESS) from Barddhaman JN to Ajmer dated 30th April 2015 I had also booked a double bed delux retiring room at Ajmer railway junction for 24 hours from 1st May 2015 to 2nd May 2015. I had booked both items through two different persons. But the said train was cancelled and I could not complete the journey. I therefore request you to kindly refund both the amount. The details are as follows: 1)...
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