Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

i booked a ticket on[protected] from vijayawada to kolkata and Date Of Journey is:15-Oct-2014 the train was late mare than 6 hours i file tdr on 15-oct-2015 and i called to coustmer care and tell this complaint they tell full amount was refunded with in 3 months after three months i called to coustmer care they are telling same story the tdr is in process after 6 months 15 days means 30-apirl-2015 the TDR was Repudiate ticket fare-8700 i ask Reason for Repudiate TDR: No Remark in charting i have all proofs ticket etc please help me my contact no -[protected]

Sir, I have not yet received tatkal ticket fare till date. PNR No [protected] tatkal ticket book in 12836 YPR Hatia Exp for 22 Apr 2015 in Class-3AC. Waiting List tatkal tickets berth not allotted and automatically cancelled but refund amount a sum of Rs 3804.94 not yet refunded to my account. Please refund the fare at the earliest.

Agents are able to login and book the ticket and is the quota for the agent is grater that what it is for common login I was booking a ticket from pune to Hyderabad but at the time of booking the sever hung later once logging it give me an error for attempts has been exceeded I know some agent they guarantee you the tickets and they have developed a script,

I booked tickets today using Premium Tatkal since Tatkal Quota gave the error 'The server is unreachable at the moment'(This seems to be a trick to lure people in buying Premium Tatkal tickets). I had a very bad experience with this, since while booking the ticket fare was shown to be Rs. 530 with the message shown below as follows: 'Dynamic charges applicable'(IN VERY SMALL FONT). First of all, people are in hurry to buy Tatkal tickets, so this SMALL message may go unnoticed. Instead an Alert should be shown when the Book button is clicked, so that people know what they are going for. In my case, I was charged Rs. 1245 per ticket which is MORE THAN DOUBLE of the original fare displayed. This fare is not displayed anywhere at the time of payment. This seems to be a way of looting people. I am very unhappy with IRCTC since the dynamic price should atleast be displayed at the time of payment. The passengers for this ticket are two ladies that are not capable of paying such a huge amount since they have a very low source of income. Request IRCTC to refund the amount or charge only Rs. 530 per ticket and also to take into consideration the changes suggested.

I booked tickets today using the Premium Tatkal Quota since Tatkal Quota was showing 'The server is unreachable at the moment'(This seems to be a trick to lure people to buy Premium Tatkal tickets). This was a very bad experience since while booking the ticket, fare was shown as Rs.530, with red print written below it that dynamic charges will be applicable(IN VERY SMALL FONT). This is cheating, since we have to book the tickets in a hurry and that small red print might go unnoticed. Atleast, an alert should be shown for the Dynamic Charges issue. Also, there was no dynamic price indicated at the time of payment, I was charged Rs.1245 per ticket which is MORE THAN DOUBLE of the original price shown. Request you to refund the amount, since the passengers of the ticket i.e. two ladies are not capable to pay such a huge amount as they don't have any income source. Also, in the future please see to it that an alert is displayed for the Dynamic charges once the Book button is clicked and the dynamic charge is displayed prior to payment.

Irctc is a very good site but not at useful when required. Today I was trying to book ticket but it is in vain. when i click on class to book ticket from the listed trains, instead of displaying avalaible tickets, it is displaying Error: " page cannot be reached now please try after some time" this continued for 15 mins. i tried all the options but in vain. they are charging all the applicable taxes, trasaction charges and every thing but not providing service for what they are charging.

While Booking tickets from IRCTC, Money deducted from bank acount, but tickets not booked My name is Parag Bhatt. I was booking a ticket at IRCTC Online passenger reservation System, using HDFC net banking option. The balance from my bank account is deducted, but the IRCTC website showed Transcation failed, and ticket was not booked. The transaction id shown at IRCTC is [protected], Pay Status is Settlement Requested, Reservation Status is "Not Booked". So how do I will get either my MONEY back? Please take any action. Thanks, Parag Bhatt (Username @ IRCTC is : ParagArd)

I am getting "Site not reachable" error regularly while booking tatkal tickets. Its a pain due to this error. Please try to figure out the issue and solve at the earliest. The issue is causing difficulty for lots of people in the nation. So please take serious action on this issue at the earliest. Lot of people would have complained this, but there is no progress on this. Expecting a better experience from IRCTC.

When I am trying to book the tatkal ticket, from DLI to KRND getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last 2 to 5 minutes. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please look...

I booked a ticket in Neelanchal express for 9th May 2015 from Varnasi to New Delhi. I went to station on the determined time but i came to know that the route of the train had been diverted without prior notice to me. When i called customer care of irctc, they had provided me with a number [protected], but no one was picking up the call on this number. I suffered a huge loss due to this irresponsible behaviour of the irctc. so i want to file a complaint against them.

Hi, Today(8th May 2015) I am travelling from Dehradun to Delhi by Mussoorie Express (14042). Its very disgraceful to observe that, used bed rolls and blankets are served. I don't know, whether it is practiced regularly or sometimes like today. But whatever it is, its not acceptable at all. Kindly take strict necessary action against the concerned authority, as it is completely related to the hygiene of the passengers. Regards, Vinit Raj PNR:- [protected]

Transaction ID: [protected] PNR No: [protected] Train No./Name: 12786 / KACHEGUDA EXP Date of Journey: 30-Apr-2015 From: BANGALORE CY JN (SBC) To: MAHBUBNAGAR (MBNR) Sir My ticket details mentioned above. After chart preparation my ticket partially confirmed. Out of 5 passengers got only 2 berths confirmed remaining 3 shown as waiting listed means unreserved. Earlier we use to get back money automatically. Now IRCTC denying to refund for unallotted berths. They are saying that i need to file TDR within 2 hours of train departure. My question is that why i need to submit TDR and that to within very short span of time. My ticket was E-Ticket and paid money through online so same they could refund as earlier they use to. IRCTC not intimated through sms along with confirmed berths sms. They made TDR just to rob the money from passengers. Being a Government organization how they can make robbing policies. Thank you Regards AZAM ALI KHAN

I booked a ticket from khadki to renugunta on 28th April and ticket was cancelled. After 4 days I called to IRTC customer care they told me it will take 4 to 5 working days but my amount is not refunded till now, when I am trying to call IRTC customer care they are not answering my call

Sir, my self manish Kumar Rana. ..with. irtc id-Mha385...on 7 May 2015.But my transaction completed by my account without get any confirmation of ticket and PNR NUMBER FOR THE TRAIN BHUBNESHWER RAJDHANI EXPRESS FROM NEW DELHI TO BHUBNESHWER for 6 July 2015 in 3AC. SO PLEASE REFUND MY BALANCE.

respected sir, i tried to book a tatkal ticket from ypr to adi on 25th april, 2015. but ticket was not booked and 1702.47 amount was deducted. in my ticket refund history it is showing status refunded on 27th april. bt yet not received in my account. transection id is : [protected] transection date : 25th april, 2014. please consider this complaint quite seriously, its already very late. I am attaching a pic of my ticket refund history. thank u.

Dt.04.05.2015 i create irctc registration form . I got mobile verification code to my mobile. but i did not get password to my EMAIL ID, so please send password to my email my user id ; VSRKSRISAI my mail ; [protected]@gmail.com

In this rail budget 2015 new rule is implemented that now rail ticket can be book in 120 days advance.this rule will not give benefit to aam public as it is very difficult to plan journey in 120 days in advance.this is more helpful and give benefit to agents n dalals of ticket.they will block tickets in advance and at time of need genuine needy public will not get confirmed tickets.the time period for booking tickets in advance should be 60 days.

I have tried to booking a railway tatkal ticket in the IRCC site on 7/5/2015 journey was from Thane to Kayankulam on 8/5/2015 by train no 12201 The amount Rs 4304.94 (in newdelhi at irctc 12027)has deducted from my Hdfc A/c No [protected] But there is no ticket show in the list of boked history. So please consider the case and refund it my same account My transaction ref no[protected] Contact no [protected] Mail id [protected]@yah.co.in

I am trying to book a tatkal ticket for the last 3 days. Its showing more than 150 tatkal tickets before 10.00 and shows waiting list after 10.01 am.. I think something going wrong ... i think there is some adjustments with agents and irctc. Atlast i have contacted an Agent and he got the ticket for me... I wonder, How its possible. Government please look into this.. else please remove the tatkal option from irctc website and say book your tatkal only with agents. Helpless normal people.. fed up..

Even after successful payment I could not get tatkal ticket because website gone temporarily out of reach though it bounced back in 2-3 mins but as you know all the TATKAL quota was filled. This is really disappointing !!! Please do something about it.