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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 396

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D
dsawlani93
from Pune, Maharashtra
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TDR Refund Process-Amount Not Refunded

Address:Sangli, Maharashtra

Booked Premium Tatkal Ticket from Miraj (MRJ) to Chalisgaon (CSN ) on 21-Apr-2015 Travel date 22-Apr-2015, but the train was cancelled due to ITCTC technical Problems, no intimation given to passengers near by 2 hrs I was waiting on station after that come to know train was cancelled, & not an process given for refund process on ticket so I asked station master ( Station help center ) they said automatically refund will be deposited in...
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S
sachingiri
from Nagar, Rajasthan
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Not received refund against Cancellation

Address:Pune, Maharashtra

I have cancelled 3 tickets on 13-April-2015 and I have not received the refund of the same. Transaction id:[protected] PNR:[protected] Booking Date:31/03/2015 Cancellation Date:13/04/2015 Booking Amount:810 Ticket status:Confirmed Refund Amount:690 Transaction id:[protected] PNR:[protected] Booking Date:29/03/2015 Cancellation Date:13/04/2015 Booking Amount:810 Ticket status:Waiting Refund Amount:750 Transaction...
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B
Balaji 1991
from Chennai, Tamil Nadu
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Showing unreachable during tatkal ticket booking

Address:Madurai, Tamil Nadu

I tried to book tatkal ticket during 1st week of may, it was showed that this site is currently unreachable.You may say my internet is slow. But my internet has better transfer rate more than 200kbs. This was happened to my friend as well as, who is using 4G internet. So, I suspect that someone is hacking your website during tatkal timing. After some time, it came to normal. This happened to me more than 3 times when I was booking tatkal...
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J
James.Cherian
from Kolkata, West Bengal
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NO REFUND AFTER FILING TDR

Sir, I had booked a ticket online for a journey from Sirohi Road (SOH) to Jaipur (JP) on 21/04/2015. bearing PNR No. [protected] for Rs.480, in 19707/ARAVALI EXPRESS. On the day at the station I was informed by the station master the train was late by 2 hours. After two hours, when enquired I was told I t was late by four hours. I had to catch a connection train to Lucknow from for Jaipur for which ticket had already been booked. I...
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G
Girraj singh Dhakar
from Pathardi, Maharashtra
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amount is not refund of canceled ticket

Address:Gwalior, Madhya Pradesh

Dear Sir, I have booked e ticket vide transaction no [protected]. PNR no [protected] in train 12723 (AP exp ) from to HYB to GWL travel on 29-Apr-2015. But the ticket was canceled due to the reasion of wait list becouse ticket is on tatkal.. and with in 36 hours i got a conformation message your amount is refund 720rs in your account bt the metter is that amount is not refund in my account still yet...so Please do the needful immediately. ...
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M
maheshsinghchauhan
from Bulandshahr, Uttar Pradesh
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Harassment of female passenger during New Delhi Railway station EXIT(Kashmiri Gate Side)

Respected Sir, My Self Neetu Singh, Travelled on dated[protected] from Mumbai (BCT) to New Delhi (NDLS).I want to draw your attention regarding my exit from New Delhi railways station that Rajesh Kumar (TC) has asked for the ticket and I have shown .But he asking for my kid ticket, she is just 4.5 years old .I told him that she is not eligible for the ticket.He start asking for fine and threatening us for jail.I am alone with my mother...
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G
GANNAM
from Lonavla, Maharashtra
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CONSTANT ERROR MESSAGE DURING TATKAL TIMING

Address:Mumbai City, Maharashtra

DURING TATKAL BOOKING TIME AFTER CLICKING BOOK NOW I AM GETTING ERROR MESSAGE ON MY PC THE MESSAGE *MORE THAN TWO TATKAL TICKETS CANNOT BE BOOKED FROM THE SAME IP ADDRESS* WHILE THE FACT IS I COULD NOT BOOK EVEN A SINGLE TICKET THIS HAS HAPPENED FOR TWO CONSECUTIVE DAYS 1ST AND 2ND MAY I AM PUT TO GREAT DEAL OF TROUBLE PL RESOLVE ISSUE MY CONTACT NO [protected]...
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B
behlr
from New Delhi, Delhi
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refumnd of ticket due to cancellation of train

Address:New Delhi, Delhi

Dear Sir, Ihave booked e ticket vide transaction no [protected], PNR no [protected]in train 12030 ( SWARN SHATABDI ) from JUC to LDH to travel on 28-Apr-2015. But train was declared as cancelled and ticket amount will be credited in the credit card account within three days.but still amount of Rs 704/- has not been credited. Pls do the needful immediately. Rajesh Behl [protected] mail id ; [protected]@yahoo.co.in...
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B
behlr
from New Delhi, Delhi
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non refund of tatkal ticket

Address:New Delhi, Delhi

Dear Sir, We have booked E-ticket vide transaction no.[protected], PNR no. [protected] in train 12030 (Swarn shatabdi) from JUC to NDLS to travel on 28-Apr-2015 . On arrival at JUC station, we came to know that train has cancelled and ticket amount will be refunded in their account, but till date. but till date no amount has credited. kindly do the needful at the earliest. regards Rajesh Behl [protected]...
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K
KD13891
from Bengaluru, Karnataka
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ONLINE CURRENT TICKET FRAUDS BY IRCTC

Address:Khordha, Odisha

This is to take in consideration about online frauds being done by IRCTC. While booking Online tatkal ticket we know the value of every second and so the IRCTC. The incident took place on saturday i.e 2 may 2015 while i was booking a tatkal ticket for PURSHOTTAM EXP from BHUBANESHWAR to ALLAHABAD, in which earlier 280 seats were for normal tatkal but Now only 140 for normal and 140 for premium tatkal which fetches more money to railways...
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A
arjun006
from Mumbai, Maharashtra
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fraud

Address:New Delhi, Delhi

today, I am booking ticket from IRCTC (the biggest source of fraud In Indian Railways) from KOTA to LKO, In the starting a message appeared at 10:am unable to request your process, short while i started to book ticket then IRCTC gives me The SPELL CHECK, which i think Natural human being can not guess... WOOW, the time goes on 10:03 am, after i am forwarded to payment when the availability of seat in 3rd ac is 11, i made my payment confirmed,...
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Address:Mumbai City, Maharashtra

Booking a tatkal ticket is now becoming a nightmare. As soon as the clock strikes 10am and we log in using our credentials and select our desired trains we are thrown out of the site by displaying us the error " Site is currently Unreachable". this error is consistent for atleast the next 15 mins and then the error disappears. When all the tickets are booked we are no more seeing that error message. Is there anyone who could look into this...
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B
behlr
from New Delhi, Delhi
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Refund of ticket amount due to cancellation of train

Address:New Delhi, Delhi

Dear Sir, I have booked E-ticket transaction no [protected], PNR no [protected] in train 12030 (Swarn Shatabdi) from JUC to NDLS to travel on 28-Apr-2015 in Sr citizen catagory. When i reached to station JUC to catch the train, i came to know that the train will not come to JUC today (28.04.15) and depart from LDH instead of Amritsar. Being a old Sr citizen, i had tried to reach LDH in one hour to catch the train but the train was...
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K
koushik some
from Noida, Uttar Pradesh
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IRCTC WEBSITE DO NOT WORK AT TATKAL TIME(10:00 AM TO 10:30 AM)

Address:Panipat, Haryana

FROM LAST THREE DAYS I AM TRYING TO BOOK A TATKAL TICKET BUT SO FAR I AM UNABLE TO BOOK IT. TATKAL BOOKING START AT 10:00 AM THAT TIME THE IMAGE WHICH WE NEED TO ENTER FOR LOGIN IS NOT UNDERSTANDABLE THAT TIME WE LOSE SOME MINUTE AFTER THAT IF ANY HOW I COULD MANAGE TO LOGIN BUT I COULD NOT ABLE TO BOOK MY TICKET. THE IRCTC WEB SITE SHOWS RESION FOR BOOKING FALIORE. I THINK IRCTC IS NOT CAPABLE TO MANAGE THIS BIG NETWORK, RAILWAY SHOULD...
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V
Venky.kottana
from Bengaluru, Karnataka
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Error while trying for Tatkal Ticket

Address:Visakhapatnam, Andhra Pradesh

From the past few days, when I am trying tatkal ticket, it is showing "this site is currently unreachable please try after some time". seats are over when it is resolved. Due to this issue I am unable to book my tickets through tatkal. What is the reason for this error and why it is showing like that. Previously it was not the case. Please resolve the issue ASAP. Thank you Venkateswara Rao Ph: [protected] email: venky.[protected]@gmail.com...
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P
piyushthawakar
from Pune, Maharashtra
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Threatening and blackmailing by RPF police Name K.A Ansari

Address:Nagpur, Maharashtra

Respected sir/ mam i was standing In Queue with my friend for tatkal reservation suddenly a RPF constable came and told us that his friend name abdul has his number and we should co- operate with him otherwise he will put us behind the bars....
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A
abbasnazz
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DUE TO TRAIN DELAY 10 HOURS

Address:New Delhi, Delhi

WITH DUE TO RESPECTE I BAG TO SAY THAT, I AM ABBAS AKHTAR MY TICKET PNR. [protected], SIR THIS TRAIN 22406 IS SO LATE I CAN NOT ABLE TO WAITE FOR 10 HOURS, I AM NOT FILL WELL SO, AND NOT INFORMED TO RESHUDULE TRAIN TIME., IT IS YOUR MISTAKE FOR THE PASSANGER., MY TRAIN MISS YOU FOR YOUR MISTAKE, SO I REQUESTED TO YOU, PLEASE REFUNDS MY MONEY....
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Dear Sir, I filed a TDR with Cancellation ID: [protected] for Date of journey 24th Apr 2015, but the current TDR status is "CR Repudiate" and reason mentioned is "Invalid TDR Timestmap : CNF". I wish to bring to your kind notice that my train departed at 23:15PM on 24th Apr 2015, and the moment i tried to file the TDR, a message appeared that maintenance activity is going on from 23:30 PM(24th Apr 2015) to 2:30 AM (25th Apr 2015)...
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A
Andyiz007
from Bengaluru, Karnataka
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Impossible to book Tatkal tickets through irctc website

Address:Bangalore, Karnataka

On the 29th May 2015, I was trying to book tatkal tickets online for the 30th May 2015. I have successfully booked Tatkal tickets many times before. This time I had observed an aberration. I logged in at the right time at 10:00 am. The website was working fine until i reached the page where we get the current status and click on book now. On the click of it, I got the error: This site is currently unreachable, please try after...
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Address:Kolkata, West Bengal

I am a Senior Citizen of 75 yrs.old, reserved ticket on line for a journey on 23/04/2015 from Tatanagar to Howrah., was provided PNR No.[protected], compartment no.D4, Seat no 61.But to my surprise on 22/04/2015 night the day before my journey i received an SMS stating "Your tkt cancelled.PNR [protected], Amt 55 will be refunded in your acct."I can not understand how & on what basis the confirmed reservation has been cancelled..I was...
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