Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

This is to register a complaint for IRCTC Canteen at Allahabad Railway Station. Stall number: 3 on platform number 7, Owner: Mathura Prasad. Canteen Vendor is charging Cooling Charges Extra Rs. 5 for the mineral water bottle. Vendor charged Rs. 20 for the bottle with MRP. Rs. 15.00. After asking for MRP, He said that cooling charges extra. Almost every vendor on platform is charging extra in IRCTC approved Canteen. Stall number 1 on platform 7 charged Rs.25.00 for Amul Cool Flavored Milk which has the MRP. Rs.20.00. He was ready to return the Rs. 5.00 after argument, but later he refused to give cold mineral water bottle because he did not want to sell that on MRP. Hope someone is concern about this and action will be taken to stop this. Thank you.

Transaction ID: [protected] Train No./ Name: 14011 / DLI HSX EXP PNR Number: [protected] Date of Journey: 04-May-2015 Date Of Boarding: 04-May-2015 Date of Booking: 21-Apr-2015 From: DELHI (DLI) To: LUDHIANA JN (LDH) Boarding At: DELHI (DLI) Resv Upto: LUDHIANA JN (LDH) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount: 1260.0 Ticket Type: E-Ticket TDR Filing Date: 04-May-2015 21:38:54 HRS Cancellation ID: [protected] Registration No: DNR100515W24006 TDR Status: CR Registered

PNR: [protected], Train No. 12904, Golden Temple DOJ:[protected], S, NZM-BCT, DEP: 07:35 GYANENDRA KUMAR, S9 6, Please do the needful. Transaction ID: *[protected] *PNR No: *[protected] *Train No./Name: *12904Â /Â GOLDN TEMPLE ML *Date of Journey: *28-Apr-2015 *Date Of Boarding: *28-Apr-2015 *Class: *SLEEPER CLASS (SL) *From: *H NIZAMUDDIN (NZM) *To: *MUMBAI CENTRAL (BCT) *Boarding: *H NIZAMUDDIN (NZM) *Resv Upto: *MUMBAI CENTRAL (BCT) *Quota: *GENERAL (GN) *Ticket Type: *E-Ticket Passenger Details SL No. Name Age Sex Berth Preference Food Choice Concession Status 1 Gyanendra kumar 32 Male UPPER CNF Payment Details *Payment Option: *AXIS Bank *Ticket Charge: *595.0 *Service Charge: *11.24 *Total: *606.24

dear sir, i k ravi varma booking resevation through irctc app in mobile the id is krv939 but programe cancelled i cancelled tickets from secunderabad to bhimavaram town pnr no.[protected], transaction id:[protected] cancelled date on 07.05.2015, the journey date is 09.05.2015 and another ticket is cancelled pnr no.[protected], transaction id:[protected] this ticket cancelled date on 08.05.2015 and journey date is 13.05.2015 bhimavaram town to secunderabad, but not credit my account, the account no. is[protected], so kindly needful to arrange the balance amount of 195+195=390. thanking you sir. your faithfully, K.Ravi Varma, mobile no:[protected].

my irctc user id is domtorredo i tried to book tatkal for gorakhpur to new delhi for vaishali superfast exp (12553) on 17 May 2015 and paid ₹1112.47 ref no. [protected]IG0AARXRR9 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT and again for gorakhpur to new delhi for Gorakhdham superfast exp (12555) on 17 May 2015 and paid ₹1102.47 ref no. [protected]IG0AASAQH2 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT I paid through SBI internet banking a/c- [protected] CIF NO. [protected] My name is Farooq Abdullah Add- 432 purana gorakhpur, gorakhnath, gorakhpur UP 273015

I traveled 12345 saraighat exp. On15.5.15. Availed ticket through internet . PNR No [protected] ticket as WL 1. HOWRAH TO RAMPURHAT . The TT charged me as without ticket and take rs 200 at Rampurhat. My question if I charged as WT so why not I returne my booking fare? Still now I have not received my fare.

during booking of e-ticket online on 18/05/2015 at 23.01pm for journey from Allahabad to New Jalpaiguri by Narth East Ex.(tain no.12506), booking has been failed and amount of Rs.6675.94 has been deducted from my bank account. IRCTC did not send any massage about PNR no. or about same incident. Please check the same and try to refund my money. My personal detail is as follows Sanjay Singh 20/3, Chak Imam Ali, Naini, Allahabad- 211008(U.P.) Mobile no.-[protected] email: [protected]@gmail.com

Dear Sir/Madam, On Wednesday morning i was trying to book a tatkal return ticket for my brother and uncle, after logging in to the booking when i tried making inquiry of the seats available due to the no. of ads on the booking page i was unable to make proceeding hence was unable to book the ticket. due to which there will be inconvenience caused to them is just undefinable. this happened due to your commercialization of the IRCTC site to a unexplained extend. i demand immediate withdrawal of the the senseless ads on the home and booking screen of the IRCTC site and also an apology. Regards Shiwali Prajapati

I was booking a ticket from Gorakhpur to Anand Vihar in Train GKP ANVT PREMIUM(Train No. 05027) in 3rd AC. I found a fare difference in the fare display while selecting a train and while making payment. When I selected the train it was 1425/- and when I booked it was 1735. I repeated the same process and found that this is occurring every-time Same is the case when I was booking the ticket in train GKP PREMIUM( Train No. 05032) I was left with no options and booked these two tickets. PNR No.- [protected] (ANVT to GKP) PNR No. - [protected] (GKP to ANVT) Attaching proof of the difference of the train 05027 This is not as such a complaint, this is a request if you can explain me a valid reason that will be good. And if there is a difference please return me the rest of the amount..

Dear Sir/Madam, Here i would like to inform you that i have booked two tickets against the PNR no.: [protected]. At the time of booking it was in Tatkal waiting list & After chart has prepared one person has traveled[protected] and other person has not traveled due to his ticket was in waiting list. Then after i have filed TDR on 02-05-15 & the cancellation ID: [protected]. When i have checked today[protected], it shows the status as it has rejected. The TDR filed with cancellation is attached for your reference. Kindly request you to go through the same and give your feedback. Thanks & Regards Nagendran M

Sir, I booked a ticket from ndls to Ltt, payment done but ticket not booked, after that when i try again for that ticket irctc says you can book only 2 ticket between 10am to 12 per ip adress, but i am not booked 2 ticket in my system and there is no booking history of 2 ticket, What is that this is the problem of IRCTC or other sir i think someone is hacked my ip adress, please help me sir

Dear Sir, yesterday on 18th may 2015 i was booking the Railway ticket from ahmedabad to bhuj in tatkal, my ticket has not been booked due to reason the seats were not available but amount 1059.94/-rs has been deducted in new delhi at IRCTC12027 on[protected] at 10:07:58 kindly help in submission of money, i was doing transaction with debit card of HDFC ending 9017 . Vivek kumar Pandey email-vivek.[protected]@avantormaterials.com m-[protected]

Yesterday I was booking takal ticket for ben ten express, the amount was deducted but ticket was not made available my faile transtion id was [protected] .andmy irctc login id is tomd and my mobile no is [protected].amount deducted was 2319.94 and state bank transaction ref no IGOAAVSN2

Sir I made reservation through irctc passenger reservation every time . but for these PNR No:[protected] dt.08-05-14 only two tickets berths were confirmed but amount for remaning Two W/L passengers amount was not refunded . and previously also for PNR No :[protected] Dt.11.10.14 only two passengers berths were confirmed but the remaining W/L passengers (i.e3) amount was not refunded please do the needful. P.v.nagendra Babu [protected]

TDR Transactions Details Transaction ID: [protected] Train No./ Name: 02058/TEN CSTM EXP PNR Number: [protected] Date of Journey: 08-May-2015 Date Of Boarding: 08-May-2015 Date of Booking: 06-May-2015 From: SURATHKAL (SL) To: MUMBAI CST (CSTM) Boarding At: SURATHKAL (SL) Resv Upto: MUMBAI CST (CSTM) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount: 655.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No DHAWAL PATEL 19 Male CNF S4 59 TDR Details Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 08-May-2015 10:25:40 HRS TDR Status: TDR Repudiate Cancellation ID: [protected] TDR Zone: CENTRAL RAILWAY (CR) Registration No: MCR130515W09405 Repudiate Date: 15-May-2015 Reason for Repudiate TDR: Train RUN Normal Above is my ticket details on which i had filed TDR for refund since the train was 15 to 16 hours late.But the Shown(above) TDR status is "TDR Repudiate" and the reason is "Train run normal" . This is completely false.I want my complete refund back as soon as possible according to TDR refund rules.

HE PRABHU ! Iam the user o[censored]ser ID : EXNAVY1991 AT IRCTC site for the last over 5 years. I have been trying my luck for Tatkal Booking since 16/05/2015 from Narkatiaganj (NKE) to Anand Vihar Terminal (ANVT) or Delhi (DLI). But the moment Tatkal booking starts at 10:00 AM, once passenger particulars are entered and attempted to proceed further for booking, a message saying :The website is presently not available". On re-trying it shows the availability has been reduced and on 2nd attempt too the same message The website is presently not available" appears. However, the moment the Tatkal quota is finished followed by early wait lists, your site is available but of no use. This has been happening with me daily commencing 16/05/2015 till date when I have tried to book a Tatkal Ticket in : Porbander (Bapudham) Express from NKE to GGN, in Saptkranti Express from NKE to ANVT and Satyagrah Express from NKE to DLI. It is further very strange that while your site is said to be presently not available for Tatkal Booking, whereas, the site is simultaneously available for General Bookings like Premium Tatkal etc. It is probably established that your website for Tatkal Booking is being hacked for the first 2 minutes for general consumers and at the same time it is available to Agents/Touts. It can not be possible without the involvement of your staff members concerned. BECHARE "HE PRABHU" IS BEING MADE TO FAIL TO FULFIL THE DREAMS OF THE COUNTRYMEN BY HIS OWN TEAM OF IRCTC OFFICIALS. Can I expect an investigation and adequate response from a sincere IRCTC official ? With Regards Kamlesh Mani Tiwari IRCTC User ID:EXNAVY1991 [protected] H.No.522/31, Gali No.7, Shani Mandir Road, Laxman Vihar Ph-II, Gurgaon - 122001 (HR) e-mail ID : kamleshmani.[protected]@yahoo.co.in

my pnr no. [protected] I, along with my three colleagues was to board train no. 9726. The train was announced an hour late. After departure of Ashram Express, a train arrived and halted at platform 2. No announcement or display was done by station authorities. Taking it to be our train 9726 we searched for our coach C2. No TTE or other staff was seen on platform. The train started moving. Hurriedly we had to board the nearest coach. The TTE in the coach accosted us and said this was wrong train and demanded penalty. We got down at Bandikui station and waited for our train 9726 and boarded it. We three helpless ladies had to run here and there with luggage and suffer torturous moments. I am suffering from spinal ailment. The commotion aggravated the problem. All this happened due to carelessness of Awar station staff. Pl take stern action against the erring personnel and inform me Regards Archana Varshney

PNR:[protected], TRAIN:15036, DOJ:18-05-15, CC, KGM-DLI, Dep:08:50, TARA DATT, WL 16, I have booked my ticket for KATHGODAM to Delhi at waiting 16 evening 18:00 hrs I have checked pnr this time updated pnr waiting is 3 and charting done so I have not got the sms of automatic cancelation. When I filing TDR the reply is your waiting list ticket is automatic canceled so TDR filing is not required please look into the matter thanks.

PNR No.[protected] Train 22650 DOJ 05/06/2015 fo myself and my wife under senior citizen quota.Recently it was announced by irctc that more than 50% lower berths will be allotted to senior citizens. But in my case one is upper berth and another is side upper. As we could not travel in upper berth I immediately cancelled the tickets. But the cancellation charge is (367.47-225) Rs.142.47. Please clarify what is the actual charges for cancellation? Why lower berths are not allotted when there is more than 200 berths available? Please clarify.

we booked the ticket from Virudhunagar Jn, (Boarding at Madurai) to Sai Nagar Shirdi via Bangalore City Jn by cut journey ticket PNR No.[protected],[protected],[protected], on[protected], by Train No. 16235 for fourteen persons.On the date we 13 persons traveled in the Mysore Express, and one persons who's number S7, Berth 70 (UB) was not traveled with us. On next day[protected], we (all the 14 persons) are not traveled in the MYS-SNSI Express Train No. 16217, under PNR No.[protected],[protected] and[protected], since we already booked under tatkal and waiting list ticket for 3 AC coach and it was allotted to us. However, since the short time between arrival and departure, we are not moving the person available in Counter No.3 at morning and he denied our claim, because the Rs.Zero only marked in ticket. Further due to short time only available to us and there was door locked between 3 AC coach and ordinary sleeper class, we are not able to conduct TTE at Train. now only we returned from Shirdi and we wants to claim the not traveled passenger ticket fair through your channel.