Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Irctc is a very good site but not at useful when required. Today I was trying to book ticket but it is in vain. when i click on class to book ticket from the listed trains, instead of displaying avalaible tickets, it is displaying Error: " page cannot be reached now please try after some time" this continued for 15 mins. i tried all the options but in vain. they are charging all the applicable taxes, trasaction charges and every thing but not providing service for what they are charging.

While Booking tickets from IRCTC, Money deducted from bank acount, but tickets not booked My name is Parag Bhatt. I was booking a ticket at IRCTC Online passenger reservation System, using HDFC net banking option. The balance from my bank account is deducted, but the IRCTC website showed Transcation failed, and ticket was not booked. The transaction id shown at IRCTC is [protected], Pay Status is Settlement Requested, Reservation Status is "Not Booked". So how do I will get either my MONEY back? Please take any action. Thanks, Parag Bhatt (Username @ IRCTC is : ParagArd)

I am getting "Site not reachable" error regularly while booking tatkal tickets. Its a pain due to this error. Please try to figure out the issue and solve at the earliest. The issue is causing difficulty for lots of people in the nation. So please take serious action on this issue at the earliest. Lot of people would have complained this, but there is no progress on this. Expecting a better experience from IRCTC.

When I am trying to book the tatkal ticket, from DLI to KRND getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last 2 to 5 minutes. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please look...

I booked a ticket in Neelanchal express for 9th May 2015 from Varnasi to New Delhi. I went to station on the determined time but i came to know that the route of the train had been diverted without prior notice to me. When i called customer care of irctc, they had provided me with a number [protected], but no one was picking up the call on this number. I suffered a huge loss due to this irresponsible behaviour of the irctc. so i want to file a complaint against them.

Hi, Today(8th May 2015) I am travelling from Dehradun to Delhi by Mussoorie Express (14042). Its very disgraceful to observe that, used bed rolls and blankets are served. I don't know, whether it is practiced regularly or sometimes like today. But whatever it is, its not acceptable at all. Kindly take strict necessary action against the concerned authority, as it is completely related to the hygiene of the passengers. Regards, Vinit Raj PNR:- [protected]

Transaction ID: [protected] PNR No: [protected] Train No./Name: 12786 / KACHEGUDA EXP Date of Journey: 30-Apr-2015 From: BANGALORE CY JN (SBC) To: MAHBUBNAGAR (MBNR) Sir My ticket details mentioned above. After chart preparation my ticket partially confirmed. Out of 5 passengers got only 2 berths confirmed remaining 3 shown as waiting listed means unreserved. Earlier we use to get back money automatically. Now IRCTC denying to refund for unallotted berths. They are saying that i need to file TDR within 2 hours of train departure. My question is that why i need to submit TDR and that to within very short span of time. My ticket was E-Ticket and paid money through online so same they could refund as earlier they use to. IRCTC not intimated through sms along with confirmed berths sms. They made TDR just to rob the money from passengers. Being a Government organization how they can make robbing policies. Thank you Regards AZAM ALI KHAN

I booked a ticket from khadki to renugunta on 28th April and ticket was cancelled. After 4 days I called to IRTC customer care they told me it will take 4 to 5 working days but my amount is not refunded till now, when I am trying to call IRTC customer care they are not answering my call

Sir, my self manish Kumar Rana. ..with. irtc id-Mha385...on 7 May 2015.But my transaction completed by my account without get any confirmation of ticket and PNR NUMBER FOR THE TRAIN BHUBNESHWER RAJDHANI EXPRESS FROM NEW DELHI TO BHUBNESHWER for 6 July 2015 in 3AC. SO PLEASE REFUND MY BALANCE.

respected sir, i tried to book a tatkal ticket from ypr to adi on 25th april, 2015. but ticket was not booked and 1702.47 amount was deducted. in my ticket refund history it is showing status refunded on 27th april. bt yet not received in my account. transection id is : [protected] transection date : 25th april, 2014. please consider this complaint quite seriously, its already very late. I am attaching a pic of my ticket refund history. thank u.

Dt.04.05.2015 i create irctc registration form . I got mobile verification code to my mobile. but i did not get password to my EMAIL ID, so please send password to my email my user id ; VSRKSRISAI my mail ; [protected]@gmail.com

In this rail budget 2015 new rule is implemented that now rail ticket can be book in 120 days advance.this rule will not give benefit to aam public as it is very difficult to plan journey in 120 days in advance.this is more helpful and give benefit to agents n dalals of ticket.they will block tickets in advance and at time of need genuine needy public will not get confirmed tickets.the time period for booking tickets in advance should be 60 days.

I have tried to booking a railway tatkal ticket in the IRCC site on 7/5/2015 journey was from Thane to Kayankulam on 8/5/2015 by train no 12201 The amount Rs 4304.94 (in newdelhi at irctc 12027)has deducted from my Hdfc A/c No [protected] But there is no ticket show in the list of boked history. So please consider the case and refund it my same account My transaction ref no[protected] Contact no [protected] Mail id [protected]@yah.co.in

I am trying to book a tatkal ticket for the last 3 days. Its showing more than 150 tatkal tickets before 10.00 and shows waiting list after 10.01 am.. I think something going wrong ... i think there is some adjustments with agents and irctc. Atlast i have contacted an Agent and he got the ticket for me... I wonder, How its possible. Government please look into this.. else please remove the tatkal option from irctc website and say book your tatkal only with agents. Helpless normal people.. fed up..

Even after successful payment I could not get tatkal ticket because website gone temporarily out of reach though it bounced back in 2-3 mins but as you know all the TATKAL quota was filled. This is really disappointing !!! Please do something about it.

I am unable to print e-ticket due to the booked ticket with PNR No-[protected] booked in Train No-13007 from Howrah to Bakhtiyarpur not showing in my account or received in my email [protected]@gmail.com.So please send the ticket once again to my e-mail address so that I may get the ticket printed.

whenever i try to book tatkal ticket it is showing unable to reach h server or site is temporarily unavailable. its happening since a long time. on the other hand if i give same ticket to irctc agent, he is able to book tickets. kindly look into it. If you dont wont normal logins to book tatkal ticket.. please remove option of tatkal from normal login.. it just waste our time. hope this Biased issue will get resolved soon.

Dear sirs, I had booked a tatkaal ticket from kannur(CAN) to Chiplun(CHI) on 7-5-15 PNR [protected] . As I got no confirmation I had to book a premium Tatkal in a train 50 minutes earlier(CNF). Even at 8-am, I am not getting information regarding the first ticket . The chart is not prepared 3hrs before departure from original station. Hence the first tkt (PNR-[protected]) may be cancelled from your end, a, s otherwise I will lose money due to fault from your end. yours faiyhfully DR.K.M.DINESAN MURALIKA PORORA- PO MATTANUR KANNUR KERALA Mob.[protected]

Am famin.i booked ticket frequently in irctc.but am getting this site is unreachable. .am also getting.at the time of 9.59 am also it shows tickets .but at the time of 10, it shows this site is unreachable.am getting this error last 2weeks.but at the time of 10:30 .it shows normal but ticjets are booked and shows waiting list.please sove this problem. ! Report Spam

Transaction ID :[protected] 04-May-2015 Cancellation ID : [protected] CANCELLED 2519.94 Refund Amount : 2370.0 BANK : AXIS STatus :SENT_TO_BANK [protected] PNR : [protected] Train No:12785 KCG SBC 10-May-2015 Cancelled 04-May-2015 Stil not Debited money in to my account Kindly do needfull Thankyou Raju