Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

15 days have passed and even after getting mail confirmation from IRCTC no action todate .
Even the promise of resolution in 24 hours seems a farce .

The copy of mail attached :-
[protected][protected][protected][protected][protected][protected]
From: [protected]@irctc.co.in
To: "D C JOSHI" <dc.[protected]@Shrirampistons.com>
Date: [protected]:32
Subject: Re: Fw: REFUND OF IRCTC BOOKED AIR TICKET


Dear Mr Joshi,

Greetings from IRCTC!!!

We acknowledge the receipt of your email and would like to inform
you that we have forwarded your request to our concerned department
and would like to inform you that kindly wait.

Looking forward for your co-operation.

For Any Further Assistance contact us on our Toll free no.[protected]
along with transaction id.

Thank you.

Regards,
Neha
Air Ticketing Executive
IRCTC
[protected][protected][protected][protected][protected][protected]

On Tue, May 5, 2015 1:30 pm, D C JOSHI wrote:
> Dear Manager -Reservation Desk,
>
>
> I am still awaiting the refund for the ticket .
>
>
> Nearly 9 months are going to be over but still there is no response
> except stories.
>
> Kindly confirm reply IMMEDIATELY or the matter would be reported to
> Higher
> Authorities/
>
>
> Consumer cell for refund of same.
>
>
> You have the entire trail of mail reminders and assurances given by
> you about refund.
>
> Awaiting your reply/refund .
>
>
> Regds
>
>
> DC Joshi
[protected][protected][protected][protected][protected]----
>
> On Fri, Sep 26, 2014 at 1:11 PM, D C JOSHI
> <dc.[protected]@shrirampistons.com>
> wrote:
> Dear Manager -Reservation Desk,
>
>
> This has reference to the air ticket booked thru your site -IRCTC
> for my Daughter Harshita Joshi .
>
>
> This ticket was for sector -LUCKNOW - DELHI -KOLKATTA thru
> JETCONNECT
> dated 29th Aug 2014.
>
> The ticket no is[protected] PNR No. QWNQEI [ Scan copy given
> below for ref ]
>
>
>
> However since the flight was very late the ticked had to be
> cancelled partly for LUCKNOW - DELHI
>
> sector and the JETCONNECT issued the refund receipt for
> cancellation + Boarding pass for DEL-KOL sector.
>
>
> Subsequently this led to further delay and JET Connecting flight
> for DELHI -KOLKATTA sector also
>
>> left / was missed . However the AIR INDIA Commander issued
> necessary instructions and the ticket was
>
> switched over from JET to AIR INDIA without any problem on
> surrendering the same .
>
> JETCONNECT REFUND CLAIM LETTER SHOWN [ COPY ALSO ATTACHED BELOW ]
>>
> It is nearly a month has passed and the AIR TICKET REFUND is still
> held up / awaited .
>
>
> On calling JET CONNECT they advised to contact IRCTC. And IRCTC
> call center is not responding to same .
>
> Kindly confirm refund details on to my Bank Account at the
> earliest.
>
> Thanking in advance
>> DC Joshi

Yes .he said right .am also getting.at the time of 9.59 am also it shows tickets .but at the time of 10, it shows this site is unreachable.am getting this error last 2weeks.but at the time of 10:30 .it shows normal but ticjets are booked and shows waiting list.please sove this problem.

what the hell is this.. my problem is not solved sir..

still, i have not recd my refund.