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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Mar 21, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 40

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K
Kano Talpada
Mar 8, 2022
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Gaytri Nadi mein resuspend ho gai hai mp3 Shri Kapoor ka Bachpan 3000 kharidi thi please recover..., ..., ..., id꧁ঔৣરા☬વ☬ણঔৣ꧂[pr...⇄ ... I miss husband please
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    Rakesh Kumar Gautam
    from Aligarh, Uttar Pradesh
    Mar 7, 2022
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    Address: Moradabad Dibrugarh

    PNR-[protected]
    Trn:20504
    Dt:07-03-22
    Frm MB to DBRG
    Cls:2A
    P1-A2, 2
    P2-A2, 1
    P3-A2, 3
    P4-A2, 4

    The train arrived at 1355 hrs and I board the train at moradabad railway station. The pantry staff refused to serve the lunch when asked.
    Whereas the ticket was booked alongwith meal charges.
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      J
      John250
      Mar 5, 2022
      Resolved
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      Resolved

      Sir This to inform that my motorcycle send from kottayam (Ktym) to New Alipurpduar (NOQ) on 17/02/2022 through Train No - 15905 kanyakumari Dibrugarh Vivek express PRR no - PL83054210 Way Bill Receipt No - 763667 but the same has not been received still now we have enquired several times submitted xerox of parcel way bill receipt and contact number but no response has been received from their side therefore I request you to kindly look in to the matter immediately and take necessary action regarding this situation

      Thanks

      John Varghese
      Mobile no - [protected]
      Mar 13, 2022
      Complaint marked as Resolved 
      I got a call from Railway Station
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        R
        Reemaverma1989
        Mar 5, 2022
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        I had perform ticket booking twice for my family and both times Money was deducted from my account - paytm wallet but ticket was not booked -
        Error Came as Unable to perform Transaction.

        Latest Booking Id- [protected]

        Lost total amount of 1358.66+ 1358.66= 2717.32 INR

        Paytm transaction ids

        1. [protected]
        2.[protected]

        Please refund my money ASAP . I dont see any reason logged in failed transaction also .

        My irctc user name- Reemaverma1989
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          J
          Jaskirat Bamrah
          from Tumkur, Karnataka
          Mar 5, 2022
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          Address: 289 guru tegh bahadur nagar , near Dixit Nagar

          Hi team charging port at not enable in day as week as night yet .

          Looking to get the issue resolved.

          Find details in attachment image
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            R
            rajpushkar1
            from Delhi, Delhi
            Mar 4, 2022
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            Charging point not working on the B4 TRAIN NO. 13429 Mldt anvt express .
            Pnr [protected]
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              R
              rksai1
              from Bhubaneswar, Odisha
              Mar 3, 2022
              Sep 22, 2025
              This thread was updated on Sep 22, 2025
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              Amount deducted from my Bank, but showing failed in E-Wallet

              Rs.3000/- was deposited in IRCTC E-wallet vide Order ID [protected] & UPI Ref No.[protected].
              This particular transaction is showing 'Failed' in IRCTC statement. Copies attached. Please advice about the procedure....
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              P
              prasun_das
              Mar 3, 2022
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              Unjustified deduction of cancellation charge of waitlisted ticket after charting

              Refer to the PNR : [protected].

              As per rules prescribed by IRCTC for Cancellation Charges for Wait List Tickets Dropped from Charting:

              In case of wait-listed e-tickets on which all the passengers are on waiting list even after preparation of reservation chart, names of all such passengers booked on that Passenger Name Record (PNR) will be dropped from the reservation chart and refund of full fare will be credited...
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              J
              J Jayashree
              Mar 3, 2022
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              We initiated payment of Rs.1000 to our IRCTC e-wallet but in upi we can see that the amount is DEBITED from our bank account but in the e-wallet, the transaction is failed, the amount is NOT credited into the e-wallet and the e-wallet balance is not updated. How to rectify this issue.

              please find attached images.
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                J
                Jouherjafri
                Mar 2, 2022
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                PNR NO-[protected] i am travell another train chambal express But I did not travell in according to avobe PNR and indian railway say that you did travell according to avobe PNR and our amount is not refunding
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  R
                  romiii
                  from Delhi, Delhi
                  Mar 2, 2022
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                  I would book a train ticket through IRCTC app when entering into the payment screen I would choose PhonePe upi payment there my amount was debited and the IRCTC app shows the blank page and after that I will see that failed transaction would happened everytime I was facing this payment issue kindly resolve it and refund deducted amount as soon as possible thanks in advance..
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    R
                    Rathindra Nath Roy
                    Feb 28, 2022
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                    Address: 7/1 buxarah village road Howrah 711109 (m)8805828507

                    I want to cancel my e-ticket. please describe the site and steps to be followed there.
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      S
                      Sanjivbob
                      Feb 28, 2022
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                      Address: C 5 Grace Heritage Fatorda Salcete Goa

                      PNR number [protected]
                      Travelled with a friend on 12223 LTT ERS Duronto Express on 26 Feb 2022.
                      Food was included in the fare although we would have brought ours given a choice.What was provided was substandard, tasteless and inadequate and was worth not even ₹60-70 although we were charged 185 each.We had opted for non veg and we saw even veg food discarded by fellow passengers.
                      Please look into the matter so as to stop IRCTC name being sullied by unscrupulous caterers.
                      Trust you will do the needful and revert.
                      Sanjiv Prabhudesai
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        N
                        Neetujas
                        from New Delhi, Delhi
                        Feb 28, 2022
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                        On 28-Feb-2022, I have made payment to IRCTC upi [protected]@paytm via UPI ref no[protected].
                        Payment deducted, reservation failed but refund is pending.
                        Please help.
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          Pritibhu68
                          Feb 28, 2022
                          Resolved
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                          Resolved

                          I had booked a ticket ticket was not booked but money had been deducted 18 fab... I called many time he say that my money will be refunded by gpay... Sometime say that plz contact your bank we refunded your money...plz give me my money back

                          Txn I'd:-[protected]
                          Txn date:- 18/0022
                          Txn by:- gpay
                          Mar 4, 2022
                          Complaint marked as Resolved 
                          After 15 days my money has been refunded by RBI settlement.
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                          Mar 02, 2022
                          Updated by Pritibhu68                           No any update to anyone side... Not IRCTC not gpay and not indian bank also... No update to anyone
                          Mar 03, 2022
                          Updated by Pritibhu68                           Txn date :- 18/02/2022
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                            P
                            Pankajv2022
                            from Kota, Uttar Pradesh
                            Feb 27, 2022
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                            Address: S-15 , ADITYA AWAS, POLICE LINE

                            I am traveling with 12954, audust kranti rajdhani from h. Nizamuddin to kota, PNR no [protected], food quality is so poor and thread found in chapati. Mater paneer is so pathatic. Its a serious issue in this corona period, my opinion to cancelled lisence to m/S express food services.
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              M
                              Manish Kumar Ghai
                              Feb 25, 2022
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                              Dear Sir/Madam, We (Neelam Ghai, 67 & Manish Kr Ghai, 37) had booked ticket from AGC to NDLS journey date 14-Feb-2022 (PNR-[protected]), but the train was showing late from more than 4 hours. I got 8 messages from TM-IRSMSa (Indian Railways) from 12:44 to 19:26 about the status of my train. Based on this information shared by Indian Railways, I tried to cancel that ticket on the same day but unable to cancel it. Then, I had filed the TDR on the 17-Feb-2022. The status of TDR showing CR Repudiate. We was waiting for the train but the train got late so much so we had decided to book ticket for another train so that we can reach our destination on time. I request you to help us on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours.
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                S
                                sayyedfathahuddeen
                                from Silvassa, Dadra and Nagar Haveli
                                Feb 25, 2022
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                                Website: IRCTC

                                On 24/02/2022 at 10:55 hrs I have booked a flight ticket in Air Asia flight 15-423 from Mumbai (BOM) to Kochi (COK) for travel on 04/03/2022. But even after deducting an amount of Rs. 5068.26 from my bank account vide transaction id[protected], I have not issued valid ticket. On inquiry with customer care it was informed that my name was not included in the list and instrcted me to register a complaint through whatsapp. Accordingly, i registered a complaint on 24/02/2022 itself. But, as of now no response has been received from the concerned.
                                Now, it is requested that, any ticket issued/generated against me may be cancelled and the amount deducted may be refunded to me at the earliest.

                                please respond to
                                [protected]@gmail.com

                                Whats-app No. [protected]
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  boby kuriakose
                                  from Kollam, Kerala
                                  Feb 24, 2022
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                                  Extremely disappointed in the train. I took Rajdhani express to and from Delhi to Ernakulam. The train was 3 hours late and was extremely unhygienic. Toilets were a nightmare. For such a high fare, I expected better service. The food was not even enough for a child. Very disappointing.
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    S
                                    supal42
                                    Feb 23, 2022
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                                    Address: 5 KHODIYAR PARK NR DHOLESHWAR MAHADEV ISANPUR AHMEDABAD
                                    Website: lazypay online payment

                                    Booking made from my mobile number [protected], , on[protected] for ahmedabad to borivalli booking, the booking was made but payment deducted from lazypay portway but payment deducted but ticket failed all screen shot i am sharing with you they have not refunded such amount to my account
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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