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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 402

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Address:Mumbai City, Maharashtra

Dear Sir/Madam, My name is Jitendra Yadav and I would like to highlight our experience while travelling in subject train. I Booked one ticked for one of my friend's family from LLT to BSB on dated 13 April 2015 train no. 02069 for three passengers. However, unfortunately one of the Passenger could not travel due to unavoidable Circumstances. Hence, rest two passengers travelled on said Train and their PNR No. [protected] Seat No. 21,...
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shibu vm
from Bengaluru, Karnataka
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eticket

I tried two times to reserve e -ticket through irctc booking system on[protected] .transaction amount is cut from my account but not issued ticket .kindly do needful Txn#[protected]. Rs 393.72 Ref no .IGOOWIBBQ3 . Rs 97.47 Shibu v m [protected] [protected]@gmail.com...
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chakranshu
from Mumbai, Maharashtra
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HOW TO MAKE HANDICAP TICKET RESERVATION

Address:Allahabad, Uttar Pradesh

SIR I HAVE A VALID HANDICAP CERTIFICATE ISSUED FROM (CMO) AND RAILWAY CONCESSION CERTIFICATE . ON BASE OF CERTIFICATE RAILWAY RESERVATION COUNTER ISSUE TICKET AS WELL AS RESERVATION . BUT HOW I CAN MAKE TICKET WITH IRCTC PLEASE TELL ME COMPLETE SOLUTION....
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AAAshwani Kumar
from Delhi, Delhi
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TDR process took 3 year to process and after that case was rejected.

Address:Dhanbad, Jharkhand

Dear Madam/Sir I had filed a case for TDR process on 6 August 2012 whose PNR Number [protected]. They replied on 24 September 2012 that: - "As per chart, passenger has travelled". But actually I was on another train on the same day whose PNR number [protected]. So it is not possible that one person travel on two trains on the same day. I mailed the same detail that I was in another train. After that they replied:-Now we have...
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prince88k
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAYMENT NOT RECEIVED

Address:Begusarai, Bihar

I BOOKID TITCKED 1 APRIL BGS TO JMP BUT PYMENT FAILED THREE TIMES TR ID [protected], [protected]AND [protected] TOTAL PYMENT 5121.00 IRCTC REFUND DATE 09/04/2015 TR ID [protected], [protected]AND [protected] REFUNDED TO MY PNB ACCOUNT BUT NOT INCOMING PYMENT MY PNB ACCOUNT 13/04/2015 PLEASE SEND MY PYMENT REGARD PRINCE KUMAR [protected]@gmail.com +91 [protected]......
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SRIGULSHAN
from Delhi, Delhi
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PYMENT NOT RECIVED

Address:New Delhi, Delhi

I BOOKID TITCKED 1 APRIL MBI TO DLI BUT PYMENT FAILED TR ID [protected] PYMENT 2429.94 IRCTC REFUND DATE 09/04/2015 TR ID [protected] REFUNDED TO PNB BUT NOT INCOMING PYMENT PNB MY ACCOUNT 13/04/2015 PLEASE SEND MY PYMENT REGARD GULSHAN KUMAR [protected]@gmail.com +91 [protected]...
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sudhakar786143
from Surat, Gujarat
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Not refunded

Address:Surat, Gujarat

Dear sir, This is very regret full movement for me that i am complaining first time against the IRCTC. I had booked ticket from IRCTC online PNR no.-[protected], [protected] . Mentioned train had missed on station mathura jnc. due to train with number 14318 arrived late to mathura junction. I had already inform to IRCTS by Post with proof of station master and as per the rule of Railway but they did not respond any more for refunding...
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Address:Coimbatore, Tamil Nadu

Sirs/Madams, I 've been trying to book online train ticket through IRCTC for my journey on 5th Aug 2015 from Madgaon(MAO) to Shoranur(SRR) by Train no 12432-New Delhi to Trivandrum Rajdhani Express.But I could not book the same.When ever I attempt, I get the notification "NA" in the availability column for all the classes.But I 've been able to book ticket for my onward journey from Shoranur to Madgaon by Train no 12431-Trivandrum to New...
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saurabhsrivastava008
from Udaipur, Rajasthan
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COMPLIANT FOR NOT REFUND, TDR FILE BUT NO REFUND

Dear Sir/ Madam, Kindly see the bellow mail for TDR PROCESS, I WAS FILE TDR ON 4TH March but till date i haven't received payment for the same. The train was delayed by 14th Hour at that day & i was not travailed on train..!! I am surprised with the delayed on payment form IRCTC. If this is the situation then i have to bound to file a case in consumer forum also. Kindly reply on urgent basis --- Thanks and regards,...
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suresh shirudkar
from Mumbai, Maharashtra
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WINDOW SEAT NOT ALLOWTED

Address:Pune, Maharashtra

Sir, I have booked on 11th April 2015 Eticket for Pune to Kalyan by train no 11010 date of journey is 27th April 2015.In booking form I clearly demand for WINDOW SEAT though the ticket came CNF/D2/53/NC.PNR No-[protected], that means no window seat allowted. You requested to see the matter....
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Rahul Viraj
from Delhi, Delhi
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Aadhar card is made compulsory

Address:Jammu, Jammu and Kashmir

While booking online ticket, I'm facing problem, Aadhar card number is optional but system is not accepting any other ID TYPE number as PAN card or DL number. Plz look over this issue. im not able to book ticket due to this. Rahul Yadav [protected]...
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Address:New Delhi, Delhi

Published on Nov 3, 2014 AUTOFILL WITH AUTO PAYMENT WITH SBI NET BANKING FOR this setup mail me at "[protected]@gmail.com" SHOW MORE ALL COMMENTS (9) Share your thoughts Top comments Ranveer Kumar 3 days ago for tatkal software call me [protected] Reply · MD ALAM 1 month ago Fraud is going on be alert ...dont buy any software through by published sites Reply · Tarun kumar Patra 2 months ago CSC Garhbeta-III...
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satya442
from Mumbai, Maharashtra
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About Trains

Address:Hyderabad, Andhra Pradesh

When our Indian railway system will Change. Trains won't come on time. Cleanness won't be their in the trains and railway stations as well. Trains run late with not in minutes, in hours. Example today I am in Krishna express it's running 1 hour late. South Central railway is in profits why can't it introduce trains with new technology like bullet trains. If you introduce trains like bullet trains more people will like to travel in trains....
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psantosh kumar Patra
from Pune, Maharashtra
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non refund of unsuccessful transaction

Address:Kutch, Gujarat

Sir my first two booking from berhampur to gandhidham goes unsuccessful on 01 Apr 2015. The details is as fallows Transaction ID: [protected] and [protected] train no 19454 date of journey 06 Jun 2015. Till now I have not received my money back. Please refund back at the earliest....
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hrickshesh
from Barh, Bihar
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RETIRING ROOM BOOKING RECEIPT

Address:Agra, Uttar Pradesh

I booked a AC dormitory bed in two slots 8th may 2015 20:00 hrs to 9th may 2015 20:00 hrs & 9th may 2015 20:00 hrs to 10th may 2015 20:00 hrs in room no 10F on 9th April 2015 through online booking. My transaction is completed successfully through SBI net banking but still not received the receipt and any confirmation receipt from the railway retiring room site and not even money refunded by the payment gateway and bank charges 11.25...
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Sir, I was doing reservation on my IRCTC account for dated 01.04.2015 from Asansol to New Delhi (Transaction ID and Details receipt is attached).I had used Punjab national bank Debit Card for payment, but transaction was cancelled and consequently Rs.7851.18 was debited from PNB Account No-[protected] in the name of Balwinder Singh as got message on mobile as well it is reflected in Pass Book too. I lodged a complaint to PNB customer...
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gopankmr
from Thiruvananthapuram, Kerala
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non refund on Tatkal CKWL2 ticket cancellation

Address:Thiruvananthapuram, Kerala

sir, I booked a e Tatkal ticket [PNR[protected]] to travel from Trivandrum to Kozhikkode on ![protected] inTRain 16347 {3A]. Being not a confirmed ticket, i cancelled the ticket atonce and took another tickect in Train no 16629.After that i got the message that no amount will be refunded..Let me know the reason . Gopakumar.R. mob.[protected]....
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saroj82
from Pune, Maharashtra
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Train changed route but, IRCTC didn't cancel my ticket

Train#19225 didn't come to Amritsar station on 29th March and i had booked a ticket with 6 persons(whole family) from Amritsar to Jammu with PNR#[protected], Transaction ID#[protected]. Train was supposed to reach Amritsar station at 1 AM and at last moment i came to know that train has changed her route from Jalandhar. at last i had to arrange a taxi from Amritsar to Jammu. Now IRCTC is saying i can't file TDR as time had expired. upon...
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Aastha07
from Hyderabad, Telangana
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Ticket not booked and money debited

Hi, I tried to book a flight ticket in the name of Jyoti Devi Behrani using my user id on irctc. Flight Details Sunday - 12th April 2015 Air India - AI - 695 From Hyderabad to Mumbai Departs Hyd at 6:20AM, reaches Mumbai at 7:45AM The transaction failed and the money was debited from my account. Could you please advise if I'll get a ticket or if I'll have to book a new ticket?...
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harvinder virdi
from Kawardha, Chhattisgarh
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Long pending refund more then one and half year old

Address:Mumbai City, Maharashtra

, i have put several reminders but of no use, still there is no positive reply from your end, kindly tell me where i can appeal to get the refund, shall i file written complaint in court for the refund against Indian Railway.
Harvinder Singh

From: "[protected]@irctc.co.in" <[protected]@irctc.co.in> To: [protected]@yahoo.com Sent: Friday, April 3, 2015 11:42 AM Subject: Re: Fw: Reminder: PNR No.[protected] :...
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