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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 414

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G
garaga.rajesh
from Vijayawada, Andhra Pradesh
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NO MESSAGE FOR RESERVATION TICKET IN MY BOOKED HISTORY BUT MONEY TAKEN

Address:Hyderabad, Andhra Pradesh

THIS IS MY USER NAME (garagar) and i reserved a ticket from secundrabad (sc) to samalkot(slo)... but i have not got ticket, and taken money from my account please take my complaint send me my ticket imidiatly...pleaseeeeeeeeeeee..this journy is very importent to me......
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A
Ashwani Singhal
from Delhi, Delhi
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Refund of Waiting List e-ticket

An e-ticket PNR No. [protected], Transaction ID [protected] Train No. 12452 Shram Shakti Express, Date of Journey 07 Feb 2015. This was in a waiting list and was not confirm till journey. But still I did not get back my money while it was in waiting till 18 Feb 2015. Now, how do I get my money back in my Account. Please do the needful and oblige me as early as possible. Ashwani Singhal [protected] [protected]...
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Palakodeti Adavipanthulu
from Hyderabad, Telangana
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Reversal of money paid towards ticket booking

Sir, I have tried to book CC Class ticket from Rajahmundry(RJY) to Anakapalli (AKP) today i.e., on[protected] through State Bank of India Internet Banking. But the booking is failed due to the reason that "Payment Failed". When I checked up with the State Bank of India, the amount of Rs. 612.47 is debited from my account with an indication that it is paid to IRCTC (Ref.[protected]G00PUKCGO TRANSFER TO IRCTC) . I request you to kindly...
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R
R.K.Saxena
from Delhi, Delhi
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Cancelled Ticket amount not refunded

Address:New Delhi, Delhi

On[protected], I cancelled two tickets from Delhi to Katra & Jammu to Delhi.Refund of one ticket has been received but other refund from Delhi to Katra has not been refunded so far. The Trans ID is: [protected] Cancellation ID is: [protected] Pl. do the needful R.K.Saxena [protected]...
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V
vrindabajla
from Indore, Madhya Pradesh
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refund regarding tdr filed

Address:Kolkata, West Bengal

my pnr no is [protected].actual time of the train on 1st nov 2014 at 00.20 am but the train was late for more than 5 hours and i had filed tdr before the actual departure of the train at 3.33 am.its been more than 2 months and i have not got the refund.it was ac 1 class ticket.I am fedup of writing mails to tdrprocess @irctc.co.in.They say the train departed at right time.how can they lie when i was at the station all night and ultimately...
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Address:Patna, Bihar

Respected Sir, I was about to travel by POORVA EXPRESS (12303) from CHITTARANJAN to PATNA in 3rd AC with 5 more family members along with me on 30th January, 2015. But due to some technical issues train was diverted from ASANSOL via GAYA and did not reach CHITTARANJAN. Hence we could not commence our journey. I filed the TDR on 1st February, 2015 but still the status is showing as CR REGISTERED and I have not got the amount back. The...
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A
amitcgm
from Lucknow, Uttar Pradesh
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Coudn't get refund amount against Ticket Cancellation

Address:Lucknow, Uttar Pradesh

I had booked two tickets in 3rd AC on 09th January 2015 from Kanpur (CNB) to Gaya Junction (GAYA) in Train No. 22858, Transaction ID is [protected] and PNR No. is [protected]. After Charting done but before leaving the Train I had cancelled the ticket and also filed TDR but from that day till now continue showing CR Registration only, coudn't get the Refund amount. Please help me. Thank you......
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R
rspoo23
from Pune, Maharashtra
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Amount was deducted but Tickets were not Booked

Transaction ID:[protected]. Booked my Tickets but amount was deducted from my HDFC Account and Tickets were not Booked. Would appreciate if you look into the matter and refund my amount asap. Account NO. for my HDFC Bank is [protected] and Contact NO. is [protected]...
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R
Rohit Uttam
from Bengaluru, Karnataka
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Stolen By Staff

Address:Ghaziabad, Uttar Pradesh

My Sister named Ms. Pooja Uttam travelled from Ghaziabad to Amethi in First AC on 17 Feb 2015 (HA1/A/1/LB), PNR Number [protected]. Someone stolen his purse there having 5000 Rs. aprox, 2 ATMs on it. She didn't left her purse while using washroom, only while sleeping she put her purse below her head. Please take action on that. Regards, Rohit Uttam [protected]...
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P
Pranilaict
from Mumbai, Maharashtra
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Regarding Blunder in ticket booking

Address:Mumbai City, Maharashtra

Recently I tried to book a ticket through Internet at the railways website IRCTC Online Passenger Reservation Site for Mumbai-Varanasi train. I have made transaction but failed to ticket within one minute of time all the tickets were sold out and it was showing waiting list for all the trains every day. HOW IS THIS POSSIBLE???????? There is some major Blunder going on. Please look into the matter....
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N
npshaw
from Kolkata, West Bengal
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Excess charges of food by meals on wheels

Address:Howrah, West Bengal

Sir,
Meals on wheels provide food to passenger on train 12311 and 12312 but they are charging lunch (veg-- rice, dal, sabzi, , water 250 ml ) at Rs 100 and Non veg (egg) at Rs 105. the rates are more than the specified rate .
please look into the matter urgently....
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PNR No. [protected], Transaction Id. [protected], From VIJAYAWAD (BZA) To DUVVADA (DVD), Dt. of transaction: 02.02.2015, Date of Journey: 10.02.2015, Ticket amount : Rs. 256.00, Journey not performed as I missed to catch the train. I am unable to access to file TDR (for refund of ticket fare against non-performing of journey)...
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G
gaurav hindonia
from Chandigarh, Chandigarh
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to get deducted money

Address:Jodhpur, Rajasthan

I tried to book ticket from jodhpur to kherli 2 times on[protected] .but it did not book and 287 rs is deducted 2 times.please refund my money.. i mentioned below my transaction message. 1.Thank you for using your SBJ Debit card 459XXX3178 for a purchase worth Rs287.49 on POS 2002 at IRCTC txn#[protected]. 2.Thank you for using your SBJ Debit Card 459XXX3178 for a purchase worth Rs287.49 on POS 2002 at IRCTC txn#[protected]....
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P
pk_9819
from Surat, Gujarat
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Ticket not booked and amount is deducted from bank

Address:Mumbai City, Maharashtra

Transaction ID : [protected] My ticket was not booked but the amount was deducted from my bank account Please kindly pay attention and give me the refund I did the transaction on 15/2/2014 11:30 pm through bank of India and after 12:30 it was showing error for further transaction. bank account no. [protected] debit card no. [protected]...
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1
1105arun
from Tiruchirappalli, Tamil Nadu
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concelled ticket amount not refound

Hello sir, I am booked e-ticket in surat(st) to salem jn(sa) sl class for 4 Jan pnr no: [protected] but some reason i was cancelled my ticket 7 fab.cancelled id no:[protected] but till date amount not recevied in my account. So refound the amount. Thank you. Best Regards, Arun....
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Address:Jaipur, Rajasthan

I had booked four tickets in 3A from Jalandher Cant (JRC) to Jaipur (JP) with PNR no [protected] and [protected] and two tickets from in 3A from Jalandher cant (JRC) to Ajmer (AII) with PNR no [protected] for 19/01/2015 in train no 12414 running from Jammu Tavi to Ajmer (Pooja Express). The train was cancelled by railways due to bad weather conditions. I have not received the refund amount of the above tickets till date. please refund the...
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P
purushothamankumar
from Hyderabad, Telangana
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amount debited twice for single ticket

Address:Chennai, Tamil Nadu

USER ID : KRISH2233 (PURUSHOTHAMAN KUMAR)(CHENNAI-26) I BOOKED A TICKET ON[protected] ([protected])(RES. ST: BOOKED) for the ticket the amount of Rs.861.24 WAS DEBITED TWICE FROM MY ACCOUNT) DUE TO SOME REASONS THE FAILURE OF TRANSACTIONS WAS HIGH THE DETAILS OF THE FAILED TRANSACTIONS ARE GIVEN BELOW [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES....
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R
Rajesh9493
from Jamshedpur, Jharkhand
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Booking of train ticket for North

Address:Mumbai City, Maharashtra

I tried booking my ticket from LTT to GKP on IRCTC site. But when I clicked on book at 8:00 AM in morning it got stuck and when I again tried within 15 second it is shown as regret. It is not possible without having fraud involved in this. Some authority should audit this matter as it involve scam against the public interest....
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R
rahulguita
from Mumbai, Maharashtra
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Damage of luggage and clothes torn by rats in AC 3rd Class.

Address:New Delhi, Delhi

Dear Sir, I am Rahul Goyal, Age: 26, Civil Engineer by profession, i was travelling from Gwalior to New Delhi on 15th Feb 2015 from DADAR AMRITSAR EXPRESS, as I travel very frequently on this route so was not at all bothered regarding my luggage, I put my luggage under my seat, had got lower seat, but yesterday I experienced a horrible situation, my luggage got torn by rats and inside there were clothes and electronic valuables which got...
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D
DIPAK SALAMPURIA
from Port Blair, Andaman and Nicobar Islands
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NOT GETTING REFUND

Address:Kolkata, West Bengal

ON 11/02/2015 I ATTEMPTED TO BOOK A TICKET BUT DUE TO NETWORK FAILURE IT WAS NOT DONE. BUT A AMOUNT OF 2013.72 WAS DEDUCTED FROM MY SBI ACCOUNT AND I GOT THE IRCTC TXN NO:[protected] POS 2002. AS PER RULE WITHIN 2 TO 3 WORKING DAYS THE AMOUNT SHOULD BE REFUND TO MY ACCOUNT. BUT STILL IT WAS NOT DONE. PLEASE LOOK INTO THIS MATTER AS THE MATTER IS VERY URGENT....
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