Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I made a payment on 6 October 2021 at 5:00 pm for recharging my irctc uts wallet My money is deducted as payment was successful from my side but money didn't reach in my wallet and when i complaint merchant about itthey say they haven't received any money.
I want this issue issue tobe resolved soon as it has been so long now. I have provided the image with needed information

Dear Sir,

I travelled in Rajdhani Express from Ahmedabad to Delhi on 14th Dec 2021. I paid Ticket fare of 2030 plus other taxes. While booking I opted for Veg meal and I believe the above ticket price includes free Food. I was not been offered food during my travel by Rajdhani Express not even Water or any refreshment.
Please let me know if the above price includes Free food as per new guidelines in Nov to resume free Food on India Railways in AC class.
None of the members travelling in my coach on this train was served free food or any rfershment.

Appreciate your earliest reply.

Best Regards,
Ajay Gupta

Sir, I am from a middle class family, we add every single penny to run our family.Today I booked a tatkal ticket from Lokmanya Tilak Terminus to Jaunpur, for which I had to go to Grand mother death, the ticket was about 4100.But in emergency I had to cancel the ticket and instead of yesterday I had to leave today.After canceling, I got a message from IRCTC that there will be no refund of e-ticket, This is completely wrong and I can not understand at all why I am not getting my money refund when I am not traveling, what is this rule?The cost of 4000 is a lot for the poor, I work for 2 days and then get 1000., I took out the tickets by borrowing money but now you are not doing any refund this is completely wrong, You are requested to kindly refund my money to me, whatever is the charge of your cancellation should be deducted.PNR [protected]
11055 Godan Express
Lokmanyatilak T (LTT) - Jaunpur Jn (JNU)
Depart: 17 December 10:55
Arrive: 18 December 13:33

Thanks
Maneesh Singh
IRCTC ID -manishsjnp

I booked a train ticket prior before 15 days and later cancelled the train ticket via railyatri app and payment was done using googlepay and after i got several messages from my registered mobile number and i got mails that your refund initiated and its been about 1 month until now my money doesnt recieved un my sbi account

RJPB DBRG SPL (13282)PNR: [protected]
Date 18 Dec. 2021.

I want to cancel my ticket but since it is not displayed in "Booked ticket history"I am unable to cancel it.

Kindly make the data of my "Booked ticket history" available to me asap.

Hello Team,
I am trying to open my IRCTC account on mobile application and desktop website but its asking me to verify my registered mobile number [protected] first to proceed further.
I am using this account from the last 3 Years.
But now I am not getting the OTP to verify my mobile number.
therefore I am not able to use my IRCTC account for Ticket booking.
Kindly help.
Regards,
Inderjeet Bhattacharya
[protected]
[protected]@gmail.com

My pnr nu. Is [protected]. When i was booking ticket i selected- confirm this ticket only when selected berths are allotted. Because my friend
is unable to climb on upper birth so i selected one upper and one lower birth. But they confirm my ticket and allotted me different births. One middle and one upper. So i cancelled that ticket and vest wasted my money. And again booked a ticket with same preference but this time also they confirmed my ticket and allot me same birth as previous.
What the hell are you doing irctc. Whats wrong with you. Are you on high..

Dear Sir/Madam,

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to make booking

Thanks & Regards,
Yashu

Sir/medam I try to book a ticket on 28 Nov from hajipur to gorakhpur.unfortutently It was cancell automatically ...but the deduction amount have not yet refound..

Marking to Consumer Forum of my email to railway on 22nd Nov. 2022
No satisfactory response

To,

The Railway Authority

West Bengal Division

Dated: Nov. 22nd

Dear Sir/madam,

This is to bring to your attention that a train departing from Howrah (source station) to Yesvantpur (Destination ends) was scheduled to leave Howrah today at 10:50 AM (scheduled time).

Unfortunately the passengers were informed Via text message on phone (a day prior @17:08 PM and 18:02 PM) that the train was cancelled (Attached screenshot).

Monday, (next day) morning at 8:35 AM, passengers received a text message that the train will depart but 2 hours delay from the standard scheduled time (screenshot attached). All tickets attached.

Please explain how a passenger staying in Raniganj can board a train if they receive a message on Monday morning that the train will depart with 2 hours delay. Is it practically possible for Raniganj passengers to travel all the way from Raniganj to Howrah and then be able to board the train? We had connecting appointments with the doctor in Bangalore, son to join the office from Wednesday, etc. and all of this was jeopardized because of indiscipline behavior of railway. Now that we had a hospital visit and other important things to address we booked flight tickets immediately on Sunday and now see that the train will also depart. This is such a disrespectful service to the railway towards their passengers.

I would ask the railway officials to return my ticket money paid in full since the train was cancelled. It’s the unscheduled and negligence of the railway for not managing things well, and due to their poor and weak weather and other source foresight that they failed to take right action at the right time leading to confusion and now asking passengers to take the burn. I at least want my money back citing the reason for the lead time of travel from Raniganj to Howrah which is impossible (with the state of mind railway has put in a day prior, cancelling the train) and request to refund my money. I am not asking for any compensation for the damage done but just the money paid in Actuals for the ticket.

Looking forward to acknowledgement and refund at the earliest. Thanks

Sajal Mukherjee

Raniganj – 713347, West Bengal

Tewari Para, Ashok pally, Burdhwan

[protected], [protected],[protected]

Dear Sir,
In 12716 SACHKAND EXPRES Six o[censored]s were travelling from Chandigarh to manmad PNR : [protected]
A TC called him self Boxer and he was wearing yellow turben in between Chandigarh to Panipat. We asked him about our tickets confirmation and he told us that ticket was cancelled. So he asked us weather we want sleeper tickets. We told him and asked him about fare and penalty. He demanded for 6k rupees for 6 seats which includes fare plus panelty. At that moment we were having hard cash of 3k which we gave it to him and remaining we were going to give him by taking cash from nearby ATM . Then he moved to next 3AC coach. We were not able to withdraw any cash from station as train was not stopping for more than 2 mins so we again went back and asked him to return the money or give us receipt for the money ( 3 thousand) which we gave him earlier after that he started abusing us and also hitted us by throwing punch on face and stomach. One of our friend got seriously injured and we ran away from there we also have video footage for the same. Please take necessary action on him and give us justice.

I am harsh and i am not recieving OTP for mobile verification thus i am not able to use any of the irctc services. I am having this problem for 20 days now but irctc has not yes resolved it. I wrote them emails regarding this but its not yet solved.

Aaharam restaurant, Tirupathi railway station. Most worst food I have ever ate in my life. Worst food quality, no taste, less quantity, double charge. What can be more pathetic. The rates are very very high for this low quality food. This is nothing less than cheating public and playing with public health. Unhealthy quality food served in this restaurant is a threat to public health. Railway ministry should take serious action on this restaurant.

Please take immediate action and save our lives

We have boarded our train from Howrah at 14.05 on train Geetanjali express train no. 12860, coach S1 and there are non of the charging points which are working. The whole afternoon time has been passed still it is not working. The travel is for 2days 3nights and it will be difficult for us to travel without charge for such a long distance. Looking forward from you all to resolve the issue at the earliest.

I had TDR filed against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled.
Date of journey 5 oct 2021.

I was travelled By bus From Vishakapatnam to Ichhapuram on 6th oct 2021 9.45am
And in 6th oct 2021 evening travelled from ichhapuram to Bhubaneshwar by train Pnr number [protected]

But since 2 month saying by irctc it will take 90days whenever I was called on customer number

Bus TKT NO:[protected],
NAME: KRISHNA CHANDRA DASH,
Route: VSP-ICPM,
SRVC NO: 25284(VSP-ICPM),
Seats: 9(M),
FARE: 310,
DOJ: 06-Oct-2021 09:45,
VSP-09:45,
UID:7223,
Helpline Ph: [protected],
https://www.apsrtconline.in-APSRTC

I had provide the details proof of my journey.
Repeatedly I have shared my next day journey details also

I need the solution as soon as possible.

I just book an onward and return journey tickets between TATA and BBS. The ticket booking was successful. But I haven't received the SMS with the PNR number, nor can I print my tickets from the website as the booking history column is blank.
I know my tickets were booked because I can see it in 'last transaction' section.

Ticket not booked amount deducted refund not yet initiated kindly refund the amount as soon as possible

I booked a ticket of Pnr [protected] Of 24 nov and Unfortunately i got Tqwl2 Which is waiting after waiting for about 24hr I checked pnr status And It sas still showing TQWL/2 . So i simply cancelled it And As per rules IRCTC should refund me booking amount-60 Rs. But they simply gave me 0 refund and started arguing With me saying Its a confirmed tatkal Ticket. Although i have proof that i Don't even got any seat and it was in waiting they just Saying it was confirm ticket. When i asked for proof they are not responding

My account is User id Nkbansal47, I have tried multiple times to receive OTP for email verification on email I’d [protected]@gmail.com but not received, kindly resolve the problem.

Hi, so i was sleeping and TTE came and she turned on the lights at 1 in night. Just not that after that she started talking too loudly to her fellow TTE this seat is vacant this is vacant sleep their. After that she started eating icecream . What about the fellow passages is she allowed to that. I am talking about the 2nd tier AC like seriously people book in these coaches to be harrassed like this.. i hope my complaint will reach out to you. My train no. Is 14312, DOJ: 24NOV - 25 nov