Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Today i was to book tickets for my family and there is some problem with both website and app. The login itself is not working properly and it is getting timed out frequently. Please resolve the issue and it is badly affecting.

Sir,
I used my paytm UPI for recharging R Wallet ON UTS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, Later bank statement shoes money debited but recharge done for once.Money debited from bank account but it is not credited in R Wallet for one transaction.
I sent a email to UTS, but did not get any response.UTS app registed mobile number [protected]. BANK REFERENCE NO[protected]
Kindly do the needful.
Thanking you.
Yours faithfully
Aakash

Sir, I booked a tatkala ticket on train 12958 for the travel date 19th May 2022, with the PNR number [protected]. I need to attend a academic event on 20th. So, please kindly arrange for a ticket as no other trains are avaible now. So, that I can at least travel from Delhi to Ahmedabad

Hi Team,

I have tried to add RS.500 into my UTS R-wallet. The Rs 500 deducted from my bank account but not showing in UTS app R wallet balance.

Please look into it urgently.
In the R-wallet Recharge History it is showing as Recharge initiated instead of Recharge credited which it should display generally. I had done recharge on May 17, 2022. Today is May 18, 2022. Please resolve it at the earliest. Attaching Screenshot of the App recharge history page. You may note that I did a recharge of 100 today which got credit instantly.

My mobile No. is [protected]

Rs 1599.1+PG CHGS deducted against IRCTC Txn ID [protected] on 15-May-2022 will be refunded as your ticket could not be booked / service not rendered.
amount not refund

My irctc id is srushit92 and I m not getting OTP on my email id for verification my email id is [protected]@hotmail.com

Sir,
I used my paytm UPI for recharging R Wallet ON UTS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, Later bank statement shoes money debited but recharge done for once.Money debitted from bank account but it is not credited in R Wallet for one transaction.
I sent a email to UTS, but did not get any response.UTS app registed mobile number [protected]. Also find the attached screenshot for your reference
Kindly do the needful.
Thanking you.
Yours faithfully
Aakash
[protected]

I was travelling from jodhpur- Bandra terminus on 17th may 2022
I was in B 2 coach seat number -1

I forgot my luggage on borivali station
It was cloth bag in which i had 2 packets of bhujia a packet of methi and tiffin boxes
So if you find such bag please contact

Hello Team,
Yesterday (16 May 2022) I used my UPI ID for recharging R Wallet on UTS mobile app . Money debitted from bank account (Rs.200/-) but it is not credited in R Wallet ( R wallet shows Recharge initiated) for my transaction. UTS app registed mobile number [[protected]].

Kindly do the needful.
Thanking you.

PNR No :[protected]
Confirmed Ticket: in Train No. 12258
Ticket reserved FROM ERN TO BANASWADI :G1-70 & 73.
When we entered to the coach, our 2 mentioned seats are occupied by the senior citizens and were sleeping. I just asked them, when we get seats, they replied that our 2 confirmed lower seats are allotted to those from Kottayam by the Assigned TTR and they requested to take one upper and middle bearth. Unbelievably the upper G1-75 has been provided to other RAC passenger before we enter from ERN Station.

The current TTR not talking anything supportive for us, and I was standing and waiting the coach for more than hr.
The TTR has only taken initiative once he got my online complaint call back. Totally embarrassing and he has allotted the different berth for us who have 102% confirmed ticket. I need to raise the complaint on the TTR for his irresponsible action and my inconvenience.
Looking the earliest prompt action in this regard.

Sir,
I used my paytm UPI for recharging R Wallet ON UTS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, Later bank statement shows money debited but recharge done for once.Money debited from bank account but it is not credited in R Wallet for one transaction.
I sent a email to UTS, but did not get any response.UTS app register mobile number [protected]. Bank Transaction No[protected]
Kindly do the needful.
Thanking you.
Yours faithfully
Aakash

On 16 April 2022, Irctc ticket booked for 3 passanger and ticket not confirm of 1 passanger but i still not received payment for unbooked passanger.

Order date

16-Apr-2022

Order #

[protected]

Order total

527.70

Booking details
Train Booking
Train Booking
PNR: [protected]
Booking partially waitlisted
’. Check TDR eligibility here
Koyna Express (11029)Route
Sleeper | General
23 Apr, Sat23 Apr, Sat
09:154h 28m13:43
Thane (TNA)Jejuri (JJR)
Travellers
Supriya jagdale
F, 28
Ticket Status
WL/43 (was WL/133 when booked)
Rushikesh
M, 23
Ticket Status
CNF
Coach
S1
Berth
12
Berth Type
LB
Sagar Jagdale
M, 32
Ticket Status
CNF
Coach
S1
Berth
13
Berth Type
MB

Please check and intiate the refund for waiting ticket

PNR- [protected]
Train :- 12308 - Jodhpur Howrah SF
Board St- Dhanbad at 21:25
Date - 6 may 2022
Running Late :- More than 3 -4 Hour as per NTES and SMS from Indian Railway
File the TDR as I had taken another ticket and travelled. But they rejected my refund request siting reason null. For my support I had mail them full details SMS and screenshot of NTES train live status. Still they said that eastern railway had repudiated your request siting the train was not running late. For there kind information I had send them live NTES train status that shows train 12308 was late by more than 6 hours at Dhanbad station.
I need my refund this time, every time they do same to the common people. I could had lost my job because of this as i was having onward flight to Mumbai to join back on work at 8.15 AM.

I have tried to add RS.100 into my UTS R-wallet via amazon upi.at 7th may 2022 Rs 100 deducted from my bank account but not showing in UTS app R wallet balance mob. its showing recharge initiated only.
my user id-[protected]
Bank Reference ID
[protected]
txn reference-[protected]

For tatkal Non-A/C tickets, whenever i used to login after 10.57 AM, it doesn't even shows captcha and wouldn't permit to sign-in without captcha as well.
Also after I have entered payment details and entered OTP the website says time out error during Tatkal booking hours. I have missed many tickets due to this faulty website. I don't get why they still run this website and charge such convenience fee

The worst ever website and service !!

Hi on 7th May 22 i tried recharge of 100 rs to top up my R wallet. I used paytm app for this transaction
Money got debited but not reflected in R wallet.
Its been 3 days since transaction but yet money is not reflected in r wallet

Hello my name is aditya laskar and right now I am travelling in SEALDAH RAJDHANI EXPRESS from SEALDAH to NEW DELHI (Date 07.05.2022) coach no B13 seat no 13 along with my wife seat no 10 as from the very beginning in travel time in the mentioned train the catering service is too poor also the food which has been served is very bad and the caterer also very bad during ordering time as when the food ordered non-veg they provided veg food and they took long time to change Or replace the food so please look in to this matter and resolve this matter and if possible then please change this caterer service.

Train no 22461 seat no 49 (running Delhi to Katra)
Charging switch not working, pls help

I was booking a ticket on 4 may 2022 but ticket not booked and payment succeful. Amount is IR563.i want my refund.Complete 3 to 4 business day.Also irctc application not workingl

Sir, I have done deposit transaction of rs 3000/- in my irctc wallet dated 16 February 2022, with id vdongo by phone pe upi unique reference number UPI/DR/[protected]/[protected] with UTR number[protected].amount debit but deposit failed in my irctc wallet. Amount not reversed to my account .

Kindly help me .

Attachments are statement, deposit status, UPI id