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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 461

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T
Tapan kumar Samanta
from Delhi, Delhi
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associate bank not found in netbanking

Address:Jabalpur, Madhya Pradesh

when i use to go for ticket reservation while making paymnet in net banking select bank option there is no list of associate bank (sbi group) seen .it is inconvenient for me to do any reservation please amend from your end as earliest....
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B
boykh
from Mumbai, Maharashtra
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canceled e-tickets, amount not refunded

I have cancelled my e-tickets on 05.06.2014. booking on 30.05.2014

Train No: 12505
Train Name: NORTH EAST EXP
Date Of Journey:23- Jun- 2014 Class: 3A
Pnr Number: [protected] Transaction ID: [protected]

Status shows its refunded but the amount still not credited to my bank account. So please check my transaction and refund my balance.

Thank you...
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Address:Chittorgarh, Rajasthan

Amount debited from my Saving A/C of axis Rs.21.62.47 but ticket not booked. Details of transaction are given below:-
1. Tr. ID.[protected] Dt.04.06.2014 Train no 09043 request for reservation for BDTS to KOTA JN.


the amount have not been credited till now. Please refund the amount in my A/C at the earliest......
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A
Anmol Garg 92
from Begusarai, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Next Generation E-ticketing not working

Address:Koraput, Odisha

I was trying to book a tatkal ticket today through my irctc account. Everytime I logged in I was taken to the intermediate page of the Next Generation e ticketing system. Everytime I clicked on Proceed for Booking, the page could not load, even after 11 am on different browsers. However when I tried the same from my friend's place, with my id, I was not taken to the Next generation system. Instead I was directly taken to the familiar Plan...
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P
Piyush Shandilya
from Delhi, Delhi
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Unable to retrieve account - password

Address:Mumbai City, Maharashtra

Hi IRCTC Support, I had an irctc account with userID (gaurjimmy) using my email ID ([protected]@gmail.com). A while back I tried logging in the account to get some tickets booked it showed the userID or the password is invalid (which clearly was the same I'd been using previously). Anyway, I tried using the "forgot password" option to retrieve my password and turns out the answer to my security question was also wrong. I...
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P
pavanrai05
from Delhi, Delhi
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there is no booking history in my account

Address:New Delhi, Delhi

sir i have booked my tickect for 12/06/14 on 8/06/14 from new delhi to secunderabad in Ap exp...soon pnr no was also generated on my mobile no:[protected]...but unfortunately i have deleted my pnr no...when i logged in my irctc account to get pnr number it was showing that there is no booking history and also rs 596 was also deducted from my account...plz solve my pblm as soon as possible......
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R
ritesh kumar1379
from Kolkata, West Bengal
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non refund of non booked ticket

Address:Patna, Bihar

Amount debited from my Saving A/C of sbi Rs.1673.72 tow times but ticket not booked. Details of transaction are given below:- 1. Tr. ID.[protected] Dt.05.06.2014 Rs.1673.72 Train no 18623 request for reservation for RJPB to RNC Since not booked I traied again 2. Tr. ID.[protected] Dt.05.06.2014 Rs.1673.72 Train no 18623 request for reservation for RJPB to RNC Both the amount have not been credited till now. Please refund both...
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B
balram das
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

catering staff offer to sold me drink in konark express 11020

Address:Mumbai City, Maharashtra

I am travel in konark express 11020 from brahampur to mumbai when I reach to secondrabad I am asking daal to catering staff.they give me daal and asking to would you like to buy drink which we have.I told him no.I think it is crime I request to you pls take srict dessision and stop that punish who is involve and doing that irrespons work. your house keeping service also not good they dident clean all birth of bogis pls conferm me what action...
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V
vsrk_irctc
from Chennai, Tamil Nadu
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amount transferred but ticket not booked

Address:Hyderabad, Andhra Pradesh

I V SRI RAMA KRISHNA request you to refund my transaction amount of Rs.316/- regarding train ticket booking on[protected]. The amount was debited from my bank account but ticket was not booked. The transaction referencel no from my bank and other details are here under Transaction Ref No :[protected] Date :[protected] Bank : AXIS Mode :credit card Amount : INR 316.24...
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Address:East Khasi Hills, Meghalaya

Dear Sir,
With reference to the above subject i would like you to complain that i did not get me refund
for the following Waiting List Cancellation E-tickets.
1. PNR NO. [protected] transaction ID:[protected], Train no.12548 Refund Amount: 1095.00
2. PNR NO.[protected] transaction ID:[protected] Train NO.12424. Refund Amount:7021.00
My IRCTC log in Id:phira03
Please refund total amount as fast...
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S
shibbu shrivastava
from Raipur, Chhattisgarh
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money deducted ticket not booked... not refunded yet

Address:Bilaspur, Chhattisgarh

I booked tatkal ticket for 4 person from bhopal to bilaspur on 2nd june 2014... my money got deducted but ticket din get book... it said session expired... my money has not been refunded yet... plz do it asap... transaction details [protected]IGV0166850 TRANSFER TO [protected] MINISTRY OF RAILWAYS E... amount is 4902.47......
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S
shibbu shrivastava
from Raipur, Chhattisgarh
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deducted money without booking

Address:Bilaspur, Chhattisgarh

i booked tatkal ticket for 4 person from bhopal to bilaspur on 2nd june 2014... my money got deducted but ticket din get book... it said session expired... my money has not been refunded yet... plz do it asap... transaction details [protected]IGV0166850 TRANSFER TO [protected] MINISTRY OF RAILWAYS E... amount is 4902.47......
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R
ramalk
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message not coming to email id

Address:Hyderabad, Andhra Pradesh

Dear sir, today i try to update my profile through your website. i change my email id as [protected]@lkairconditioners.com earlier it was [protected]@gmail.com after done it, just i check my both email ids. there is no mail from your website. my register phone number is [protected]. in the morning i booked my tickets through my id. now i am unable to log in to your website. ID is lk_rams previous email id is [protected]@gmail.com updated...
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R
Ramawat123
from Nagaur, Rajasthan
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About online tatkal reservation

Address:Bikaner, Rajasthan

dear sir, now days lot of people use vaireous software for fast booking in tatkal online reservation system, There is lot of fake ids on IRCTC. these people use fake ids in sell in Black ticket in doulbe prize. lot of people wait in long que at Railway reservation counter but there is no respone for a single customer. i am sufferd lot of time by this heavy problum. please do something to stop all these type false purchase by fake irctc...
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M
Mantu debata
from Bengaluru, Karnataka
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Deduct money without booking of ticket

Address:Bangalore, Karnataka

I was booking a ticket on[protected] from New delhi to cuttack in train "NDLS BBS SUF SPL/02816". There was deducted money from my account without confirm of ticket Here is the details of transaction. POS[protected] IRCTC--- Rs 1933.72 There is no refund till now....
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A
Aarti Poddar
from Delhi, Delhi
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non refund of canceled e-ticket

Address:New Delhi, Delhi

My irctc id is scpoddar69. I had cancelled my fe-ticket two way from ndls to khagaria. The status is showing refunded but the amount has not return to my canara bank account. Total amount is 3572. Hoping for favourable and qquiquick reply....
+2 photos
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D
DK DHAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non supply of Food in Rajdhani Express- Refund there off

Address:Jammu, Jammu and Kashmir

The u/s along with other two family members were travelling by 12425/ Jammu Rajdhani Express on 23rd May, 2014 vide PNR NO:[protected] in coach No:B-5, seat No; 1, 7, & 8 in 3T AC. During travelling we requested ur IRCTC staff for Continental food which they refused to serve & I asked them either to supply me the complaint book or call the catring Manager. They did not supply the complaint book inspite of intervention of TT but...
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D
dorsala123
from Hyderabad, Telangana
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amount not refunded in my account

Address:Hyderabad, Andhra Pradesh

dear sir,

i had booked train tickets on 2 June 2014 from hyderabad to vishakapatanam transaction id [protected]
train no 12728 till to day not get back my amount in my account so kindly pls pursue this issue .


your's faithfully
d.krishnamohanreddy
mob;[protected],
[protected]@gmail.com...
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A
amita sihag
from Mumbai, Maharashtra
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refund for tickets

Address:Mumbai City, Maharashtra

I booked a ticket in online tatkal on 8th june 2014. My payment was done but i did not get any ticket. So i want my money to be refunded back Rs 686. And ticket was booked online in goa kranti express. So if ticket is not bookes then hoe money can be deducted. Hope to have an early reply....
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J
JEEVA L T DHARMA
from Bengaluru, Karnataka
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Chengalpattu to Thambaram (07:30) (08-06-2014), train-unpunctual timing

Address:Chennai, Tamil Nadu

The Sub-urban electric train which is departing from chengalpattu to Chennai beach is unpunctual in its timing randomly in every days and saying irresponsible reasons for their mistakes every-time the complaint is received from the customer. Passengers are very much disappointed with the railway service. So kindly inform this to the cocerned authority and take necessary actions....
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