Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

HTTP Error 405 - The HTTP verb used to access this page is not allowed. Internet Information Services (IIS) Username:-dgupta723 On accessing the account, it is asking permission to contact web administrator for accessing the ticket panel. I need to urgently cancel my tickets as I have an important meeting with the clients. I would be in heavy loss if I miss the trip. Hence I request you to take necessary action immediately. Thanking you, Dilip Gupta username:- dgupta723

Hi, It was May 4th, 2014 when i booked reservation from Kulti to Howrah for Howrah-Jabalpur Shaktipunj Express at 12:05 Midnight. Actually, I had another train Falaknuma express from howrah to Secunderabad at 7:30 AM.But When I reached Kulti station at 11:30PM on 3rd May, I found train is 4-5 hours late. I filed TDR and caught another train and went to Howrah. But My money was not refunded after filing TDR also. I am attaching the screenshot for PNR no and Transaction Id. Details are as below:- Details are as follows: PNR Number [protected] Booked On 4-5-2014 Transaction ID [protected] Ticket Type eticket Class Gen Sleeper Bank Axis Credit Card Total Rs 1151.00 Reason For TDR : Train Late More Than Three Hours. TDR Status :Unable to retrieve due to communication failure.

I am user of irctc and booked three tickets on 27.05.14 for three different dates but tickets are not shown on my transaction list, only two tickets are shown on my mobile. details of tickets are : Date 27.06.14 in awadh assam exp. for three persons from Chapra to Lucknow, Date 11.07.14 in vaisahli exp for one person from Chapra to Lucknow Date 13.07.14 in baraunai Gwalior from Lucknow to Chapra.

PNR NO -[protected]
Transaction ID- [protected]

Cancellation ID -[protected] D/-28.05.0214

I have booked ticket from SGNR to Delhi Saria Rohilla on 28.05.2014 & cancell the same within half an hour but I have not received the refund amount Rs.1410/- as yet. you are requested to please do the needful

Thanks

Dear Sir/Madam, In the next generation IRCTC online Ticket booking service only few banks are listed for online transaction, and also those are not mostly used banks. Even there is no option for SBI too, where it is mostly used bank in India. So for persons like me who has to travel very frequently in different parts of India are facing trouble and having no option without going for station ticket. Request you to look into the matter. Regards, Ashim Payra [protected]@gmail.com [protected]

Dear Sir,

I was booking a ticked from Indore to Bina dated 1 July 2014 by IRCTC but amount of Rs. 342 deducted from my bank account and ticket not booked.

Please inform me, this amount will return or not and when it will return ? If it will not return then what should I do.

Thanks.

it has been irritating .after many attempts i was able to book tatkal ticket. But money was deducted and ticket still not booked .It doesnt show in transaction history of irctc .further the customer care facility is useless as tehy never pick phone and its complex .It is very urgent as someone from my family died today and now all tatkal tickets have been filled up .
My transaction details in bank account for this ticket -->BIL/[protected]/T Chg Rs10 ST Rs1.
24/[protected]
date -4 June 2014
amount deducted -352.48

This is against the system which our indian railway is following ...As an Indian i personally did not understand why cannot we change this old system and apply new ideas for the RAC passengers .


For the past 2-3 years i am travelling in Rajhani from Mumbai-Delhi- Mumbai in AC2 and if i book 3 tickets i will get 2 seats or 1 and a half seat ..or if i book 2 tickets i will get 1 seat. This is not acceptable


This year i have travelled on[protected] n have booked 2 tickets in August Kranti Rajhani from Delhi- Mumbai i got 2 RAC both sharing with unknown people ..I have to share seat with my 2 children in 1 seat ..i.e we are 3 persons in one seat .


I can suggest Railway to stop RAC also from travelling as u prepared yr chart 3 hours before the departure .As a passenger in my compartment i have notice all the seats which are front of the 4 seat r RAC passenger that means there are approximately 10-12 RAC passenger sharing a seat it is such an uncomfortable situation for an overnight journey .


I suggest Railway should work on this :


1. Like how Railways has started announcing from this Month, no Waitlist passenger can travel .-GOOD start.


2. Computerised system can do wonders, Your system prepared chart 3 hours before the departure, hence railways has details of confirmed passengers(in a coach of fifty seats i[censored] have 50 confirmed seats stopped RAC )
3.Railways can make it into the practise of passenger like how they have make practise of E -tickets .Once the rules are told i believe passenger will follow rather than struggling for the seat and unnecessary travelling .


4.OR railways should add Coaches for RAC .


I am interested if you can call people also when Railway decide on such matters, since we are the one who travels and face such situation.So we can tell better .


I hope some change can bring comfort to the passenger .


Railways can contact me on [protected]


Thank you


Vijeta

Dear Sir/Madam, I have filed a TDR (detail mentioned below) on 12th Apr 2014. Transaction ID: [protected]Â Reference No.: ekt[protected] PNR No.: [protected] From: ANVT To: PNBE TDR Filing Date: 12th Apr 2014. Reason: Passengers not Travelled Now it is going to be complete 2 months.However, the status is still showing under process. Please HELP. Regards, Baiju Mishra +91-[protected]

Hi Sir, This is detail below for the transaction and amount 4800 is still not refunded in my account please look into this matter.Transaction id : [protected] and PNR no [protected] Cancelled date 30/05/2014, Train no 12453, Date of journey : 03/06/2014. i had got the sms on 30/05/2014 from the irctc that your tkt Cancelled .PNR [protected], Amt 4800 will be refunded in your account. but still the amount is not refunded in my account. sir request you to look into this matter.

Yesterday, i booked a ticket from my IRCTC account.Booking was successfull but in the booked history it is not showing. As i need to cancel my ticket before[protected]. So, it's a kind request to you to look after this matter ASAP. My ticket's detail is:- Name: Number: DT-IRCTCi Content: PNR:[protected], TRN:22891, DOJ:05-Jun-14, 2S, HWH-RNC, Brd/Date:HWH/05-Jun-14, Dep:15:10, BIBHA KUMARI, D2 103, Fare:155, SC:11.24+PG CHGS I...

Dear sir, through Internet, I wanted to book a e- ticket from Asansol to Barkakana, journey date 11/06/2014 and payment was successfully done through SBI Netbanking, at IRCTC txn# [protected]IGV0390345 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT on 06/02/2014. But after successful payment I did not get any PNR for this. When I have checked my plan history, there was no ticket was booked but the amount was reduced from account. What should I do now? Kindly give instruction through e-mail id: santosh.[protected]@gmail.com, User name: santoshv2k Thank you in advance, Santosh

Sir My Ticket is not been cancelling its pnr no is - [protected] I had file TDR but it is not working properly when i check it refund amount is zero and the ticket is not been cancel the CHART IS NOT PREPARED from the station which i book but the Chart is Prepared from the source station please help me and do fast as possible My email address is shaikhiram.[protected]@gmail.com And the ticket is of today so please help me

Sir, I am mubeen I have like to delete my irctc account but I could not able to do that so pls give any suggestions for me...I do not know my username and password I just know my mobile number only pls!! thank you.

Dear Sir, My Complain against IRCTC is that while I was booking ticket on 31-May-2014 around 11:15pm for the journey from Muzaffarpur(MFP) to Delhi(DLI) in train Darbhanga-Delhi Premium (train no-04023) for 04-June 2014, after successful transaction my account balance deducted but ticket not booked. No any trace of transaction or booked ticket is found but my balance deducted. It is not showing in either transaction history or failed transaction or booked ticket or cancelled ticket or booked history. Sir, Kindly provide me assisstance to get my money back. I shall be very thankful to you for this Details: My IRCTC username is: amjad9283

Respected sir/madam, through Internet, I have booked a Tatkal railway e- ticket from New Delhi to Vijayawada, journey dT:31/05/2014 and payment was successfully done through SBI Netbanking, at IRCTC txn# [protected]IGU9069711 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT on 30/05/2014. But after successful payment I did not get any PNR for this. When I have checked my plan history, there was no ticket was booked but the amount was reduced from account. What should I do now? Kindly give instruction through e-mail id: kuricheti.[protected]@gmail.com, User name: SAILA_K Thank U.

Sir,
I have to travel to Bhubaneshwar from Gomo by train NDLS BBS SF spl No. 02816 .
I had to board at Gomo (departure time 1.25AM dated[protected] but the train was indefinite late
therefore I did not travel by this train. TDR was filled on[protected] at 6.00 AM .Till date I had not received
my amount.Do the needful and expedite the refund. According to rules
In case of train running late by more than three hours & the passenger not performing journey on this account, full refund is permitted subject to the condition that the ticket is surrendered/TDR obtained in case of I-ticket, if is in E-ticket customer should file online/mail to IRCTC within the prescribed time limits which are as under-
Ticket distance Prescribed time
Upto 200 Kms 3 Hrs
201- 500 Kms 6 Hrs
More than 500 Kms 12 Hrs

Thanking You Yours Sincerely
Punam

Respected sir/ madam I have been successfully registered as a new user. I got the mobile verification code but didn't get the verification link.So I request you that please send the activation link as soon as possible. User id - Sun_12345 contact nos. - [protected] email id - Seth.[protected]@gmail.com So I request you that please send the activation link on my email id Thanking you Anil seth

Hi, Earlier we were able to book tickets using State Bank of Hyderabad(SBI-Associate) net-banking, after the website got updated we are unable to book using these bank facilities. Kindly provide option to use these banks for booking tickets. Thanking you...

respected sir/madam, through Internet, i booked Tatkal ticket today railway e- ticket from Pathankot to New delhi, journey dt 31/05/2014 and payment was successfully done through sbi, at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this., when i checked my plan history no tikcet was booked and amount was reduced from account. what should i do now? Kindly give instruction through e-mailid:[protected]@gmail.com, mobile no [protected]. username: babivikram. thanks.