Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book a ticket on 2nd of October 2021. The booking failed twice after payment. There is a bug from iOS app and they are not fixing the same. Today is 7th of October and the money is still not credited in my account/UPI. This way railway is making money from our blocked money. I request you to take action against them and make them accountable. They cannot make old rules and keep our money for so long. That’s cheating and illegal.

Sir, I have filed TDR for train number 02359 (KOAA PNBE SPCL) pNR NUMBER[protected] because the train was more than 4 hours late on 21 sept-2021 and same time I quickly booked another ticket from Howrah to Patna 02351 ( hwh Rajendra Nagar spcl) PNR NUMBER - [protected] which departed at 2035 from Howrah on 21 Sep 2021. how can the same person travel on both trains same time? it is complete ignorance of irctc they just absurdly put status for TDR repudiated reason is that I have traveled in the train number 02359 on 21 Sep 2021 and they don't bother to check the ticket status also. I need a full refund of my money with interest. hope judgment will be served. i am attaching both tickets as proof.

I'm a regular customer of your site IRCTC. It was very unfortunate that today while I was booking an e-ticket a notification informing "PAYMENT REJECTED BY BANK, but the amount is debited from my bank account. When will i get my money back.

I created a new IRCTC user id today using my wife's mobile no. After completing the registration process successfully, I tried to login but the system said that my user id is invalid, but how is that possible I had just created it.

User id - shilpaJay2021

Please help me with the issue, I have to book train ticket every now and then.

I try to verify my irctc account many times but the otp is not received. So i couldn't login or book my tickets. My irctc id is Athirammuz

Mobile otp not coming

I did not receive my verification code on my mobile no. I have been trying to register for it, and neither it is sending me the OTP nor it is allowing me to register from another mobile no because the limit has been exceeded.
IRCTC is causing many problems with its faulty site. Though so many people are going through the same problem still site managers have no permanent solution for this.

My user ID Mdshirazg... I had booked tickets and after payment I was asked for email and mobile verification. However email OTP recieved but till jow haven't received mobile OTP also I they have not shared ticket details. Please help.

While booking ticket via IRCTC, i had selected online payment via PAYTMIRCTCECATERING.
amount has been deducted from my account but ticket not booked.

so i expect money to be returned back to my account.

details are below:

[protected]/PAYTMIRCTCECATERING [protected] 14/09/21 964.50...

UPI Transaction ID[protected]

To: IRCTC
irctc.[protected]@axisbank

From: NANDINI M (CANARA BANK)
nandini.[protected]@okhdfcbank

Google transaction ID
CICAgOCaq5v8CA

I have booked my ticket through IRCTC Website and made a payment through Gpay. Amount has been deducted from my bank account but not received by IRCTC. Hence I am unable to get my ticket confirmation.
Kindly look into this matter....

I have booked a railway ticket last year from a cyber cafe before start of lockdown .And as lockdown happened all tickets got cancelled so got mine.
Now when I try to check my refund status of my PNR NUMBER. It shows your PNR NUMBER HAS BEEN FLUSHED .And am not able to get my refund back. How can such a highly reputative govt company have such a bug.
Now how can I get my 6000 back.

My PNR NUMBER :[protected]

I have booked a railway ticket last year from a cyber cafe before start of lockdown .And as lockdown happened all tickets got cancelled so got mine.
Now when I try to check my refund status of my PNR NUMBER. It shows your PNR NUMBER HAS BEEN FLUSHED .And am not able to get my refund back. How can such a highly reputative govt company have such a bug.
Now how can I get my 6000 back

This is with reference to my SBI Card no 4656 XXXX XXXX 6575 and IRCTC LOYALTI ACCOUNT NO [protected] I wish to share that due to non-completion of commitment of SBI Card department I was blocked the said card in few month ago and he has assured that your earned loyalty reward point will be open for future use for the amount of Rs-2186/- in which some points buoyed from other cards and added to IRCTC loyalty wallet but now I am great surprise the total said amounts have been blocked by IRCTC Loyalty account after that I was complained to IRCTC and they are informed me via email it has been blocked by SBI Card team instructed to them I have already informed to SBI Card team and his nodal officer but I am not getting any positive response from his side therefore request you to please take necessary action for either unblock my loyalty account or by reverse my balance rs-2186/- to my account so I could recover my losses.
With regards
suresh kr.jha

I booked a train ticket on 24 sept 2021 for 13 oct 2021 from jaipur to delhi. The amount got deducted but there is no confirmation of the ticket.

Train Name: Ranikhet express
From Jaipur(Gandhinagar) to Delhi
Journey Date: 13 October 2021
Booking date: 24 September 2021

With due regards it is to inform you that since one hour 2100 to 2248 (9.00 PM to 10.48 PM) today 24/09/2021, I am trying my best to book one double or dormitory retiring .room, for my family of three, in bhubneswar railway station for one day (9/10/2021 to 10/10/2021).
moreover i have contacted the toll free no [protected] for any help but they also said that they are unable to cooperate me.
I have called on bhubneswar retiring room managers office several times, but the phone is either not working or concerned manager is not interested to fulfill my request, the reason not known to me.
I therefore request look into the mattter and let me to book a suitable room for my stay at Bhubneswar.
Thanking you
A K Dutta.
Mob [protected]. dated 24/09/2021.11.03 pm

I tried many time but ewallet renewal OTP not recieve my registered mobile number. Many time colling customer care and send email but not solve my metter and close my complaint.
User Id: puran2580
Mobile : [protected]

Requested for TDR Refund request for 3 passengers but refund amount received is very low. The reason of TDR was that the train was not touching the destination point .

Transaction Amount - 7163.6 for 4 persons.
1 ticket was cancelled before itself.
Refund Amount Received - 1590 for 3 person.
If the train is not going to the destination that isn't our fault. It is your responsibility to either have informed passengers way before or have an alternate solution.
Please refund our full amount.

PNR - [protected] and
Refund ID - [protected]

Sir,
In DLF/SLF Ankur vihar road conditions are pathetic, there is no road not even walking not even drive anything, work is Pending since many years. Here's construction work is very poor. They are using third quality
construction materials.
They are also not taking care of here's environment.
Because of patetic road conditions, .many accidents happen almost everyday.
Please take a look and come and visit this place to understand the condition of people problem in ankur vihar lots of patients and school children are facing day day accidents.
I will be writing a letter to CMO about the condition of road of DLF ankur vihar and complain against you guys to not take care the area which is come under the BJP goverment.
MLA of dlf ankur vihar loni never take any action . Janta will be see BJP in upcoming election due to only bad MLA and Muncipal corporations. I will make a muhim here in ankur vihar against BJP and boycot such bad administration who never provide the road to walk for the people of loni gaziyabad ...shame on you guys ...all brhust neta live in loni and ankur vihar.
Would requested you to please inspect the road of DLF ankur vihar and make the road for people to walk at least.

My old registered mobile number with irctc is lost but my e mail is same I am able to login with my user ID and password but they did verification for mobile number and e mail so I have tried so many times to sent otp on my same e mail but otp not received and I also tried by edit mobile number section and will get recieve otp by new number but otp is not received please solve my problem immediately and filed complaint against irctc