Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I try to verify my irctc account many times but the otp is not received. So i couldn't login or book my tickets. My irctc id is Athirammuz

Mobile otp not coming

I did not receive my verification code on my mobile no. I have been trying to register for it, and neither it is sending me the OTP nor it is allowing me to register from another mobile no because the limit has been exceeded.
IRCTC is causing many problems with its faulty site. Though so many people are going through the same problem still site managers have no permanent solution for this.

My user ID Mdshirazg... I had booked tickets and after payment I was asked for email and mobile verification. However email OTP recieved but till jow haven't received mobile OTP also I they have not shared ticket details. Please help.

While booking ticket via IRCTC, i had selected online payment via PAYTMIRCTCECATERING.
amount has been deducted from my account but ticket not booked.

so i expect money to be returned back to my account.

details are below:

[protected]/PAYTMIRCTCECATERING [protected] 14/09/21 964.50...

UPI Transaction ID[protected]

To: IRCTC
irctc.[protected]@axisbank

From: NANDINI M (CANARA BANK)
nandini.[protected]@okhdfcbank

Google transaction ID
CICAgOCaq5v8CA

I have booked my ticket through IRCTC Website and made a payment through Gpay. Amount has been deducted from my bank account but not received by IRCTC. Hence I am unable to get my ticket confirmation.
Kindly look into this matter....

I have booked a railway ticket last year from a cyber cafe before start of lockdown .And as lockdown happened all tickets got cancelled so got mine.
Now when I try to check my refund status of my PNR NUMBER. It shows your PNR NUMBER HAS BEEN FLUSHED .And am not able to get my refund back. How can such a highly reputative govt company have such a bug.
Now how can I get my 6000 back.

My PNR NUMBER :[protected]

I have booked a railway ticket last year from a cyber cafe before start of lockdown .And as lockdown happened all tickets got cancelled so got mine.
Now when I try to check my refund status of my PNR NUMBER. It shows your PNR NUMBER HAS BEEN FLUSHED .And am not able to get my refund back. How can such a highly reputative govt company have such a bug.
Now how can I get my 6000 back

This is with reference to my SBI Card no 4656 XXXX XXXX 6575 and IRCTC LOYALTI ACCOUNT NO [protected] I wish to share that due to non-completion of commitment of SBI Card department I was blocked the said card in few month ago and he has assured that your earned loyalty reward point will be open for future use for the amount of Rs-2186/- in which some points buoyed from other cards and added to IRCTC loyalty wallet but now I am great surprise the total said amounts have been blocked by IRCTC Loyalty account after that I was complained to IRCTC and they are informed me via email it has been blocked by SBI Card team instructed to them I have already informed to SBI Card team and his nodal officer but I am not getting any positive response from his side therefore request you to please take necessary action for either unblock my loyalty account or by reverse my balance rs-2186/- to my account so I could recover my losses.
With regards
suresh kr.jha

I booked a train ticket on 24 sept 2021 for 13 oct 2021 from jaipur to delhi. The amount got deducted but there is no confirmation of the ticket.

Train Name: Ranikhet express
From Jaipur(Gandhinagar) to Delhi
Journey Date: 13 October 2021
Booking date: 24 September 2021

With due regards it is to inform you that since one hour 2100 to 2248 (9.00 PM to 10.48 PM) today 24/09/2021, I am trying my best to book one double or dormitory retiring .room, for my family of three, in bhubneswar railway station for one day (9/10/2021 to 10/10/2021).
moreover i have contacted the toll free no [protected] for any help but they also said that they are unable to cooperate me.
I have called on bhubneswar retiring room managers office several times, but the phone is either not working or concerned manager is not interested to fulfill my request, the reason not known to me.
I therefore request look into the mattter and let me to book a suitable room for my stay at Bhubneswar.
Thanking you
A K Dutta.
Mob [protected]. dated 24/09/2021.11.03 pm

I tried many time but ewallet renewal OTP not recieve my registered mobile number. Many time colling customer care and send email but not solve my metter and close my complaint.
User Id: puran2580
Mobile : [protected]

Requested for TDR Refund request for 3 passengers but refund amount received is very low. The reason of TDR was that the train was not touching the destination point .

Transaction Amount - 7163.6 for 4 persons.
1 ticket was cancelled before itself.
Refund Amount Received - 1590 for 3 person.
If the train is not going to the destination that isn't our fault. It is your responsibility to either have informed passengers way before or have an alternate solution.
Please refund our full amount.

PNR - [protected] and
Refund ID - [protected]

Sir,
In DLF/SLF Ankur vihar road conditions are pathetic, there is no road not even walking not even drive anything, work is Pending since many years. Here's construction work is very poor. They are using third quality
construction materials.
They are also not taking care of here's environment.
Because of patetic road conditions, .many accidents happen almost everyday.
Please take a look and come and visit this place to understand the condition of people problem in ankur vihar lots of patients and school children are facing day day accidents.
I will be writing a letter to CMO about the condition of road of DLF ankur vihar and complain against you guys to not take care the area which is come under the BJP goverment.
MLA of dlf ankur vihar loni never take any action . Janta will be see BJP in upcoming election due to only bad MLA and Muncipal corporations. I will make a muhim here in ankur vihar against BJP and boycot such bad administration who never provide the road to walk for the people of loni gaziyabad ...shame on you guys ...all brhust neta live in loni and ankur vihar.
Would requested you to please inspect the road of DLF ankur vihar and make the road for people to walk at least.

My old registered mobile number with irctc is lost but my e mail is same I am able to login with my user ID and password but they did verification for mobile number and e mail so I have tried so many times to sent otp on my same e mail but otp not received and I also tried by edit mobile number section and will get recieve otp by new number but otp is not received please solve my problem immediately and filed complaint against irctc

My ticket was canceled by the IRCTC and they refund my ticket amount but I didn't get the amount in my bank account. Do process on it because it's already too late.

I have booked a air ticket from IRCTC website on 20th October 2020 for Patna to Abu dhabi. However as a time of booking my name was entred wrong spell and i have cancelled the ticket and also inform to IRCTC about the incident and they told me no worry your ticket has been cancelled and now you can booked another ticket and your privious ticket amount will be refunded with in a week in your original account. However after one month i drop a email to IRCTC to know about my refund status but they reply we are working on this and your amount will be funded shortly but unfortunatly i did't found my amount and i countiniouly followups but not this incident has been over a year but my mount not been refunded neither they resond properly on call and email so i have deciced to register here. I hope my conceren will be solved in this platorm. Some details are given below.

Name. Arshad Ali
Mobile No. +91 [protected]
Email ID. [protected]@gmail.com
Date of Booking. 20th Oct'2020
Transaction ID. [protected]
Ticket Number.[protected]
Decucted Amount. Approx Rs. 8000
Company Contact Number. [protected]

In swarn shatabdi Lucknow to Delhi the vendor charged for 02 coffee Rs 50/-. When asked for price list he can't provide the list. When asked for bill he can't provide any information or bill. Kindly see the matter. My PNR NO.IS [protected]. Thanking you.

I am trying to register for IRCTC as a NRI. My email was already verified. However I am not getting OTP on my international mobile ID

My user id is nehavakh

I have tried earlier also but OTP at international number never received.