Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Last updated May 31, 2024
Complaints 10801
Resolved
1834
Unresolved
8967
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 474

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sheikh reyaj ahamad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT NOT RECEIVED Rs. 881.24/-

Address:New Delhi, Delhi

D/Sir, I am Sheikh Reyaj Ahamad, Sir on 06/10/2013 booked E-Ticket from this site (http://www.irctc.com.in) for New Delhi to Howrah from my SBI Debit Card, But I am not getting ticket from this site and my amount Rs. 881.24/- also cut from my A/C, they are only showing me this POS PRCH[protected] IRCTC ON 06/10/2013 within 25 Days laps amount not received back my A/C. Sir, I wan only my money Rs. 881.24/- (Rupees Eight hundred...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pramod0707
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Badly cheated by IRCTC online shopping

Address:Thane, Maharashtra

I have ordered(Order No - IRSP4642131) the following articles in IRCTC Shopping . when i have checked the my status than made a call to customer care Ms Manisha. she said you have mentioned two pin no we got confused so your order will not be deliver . what statement she did ? if my mistaken if i have entered the wrong pin code IRCTC should inform to customer by mail or by call to confirm the correct pin code or you should check in data base...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aman.the007
from Delhi, Delhi
Report
Copy

railways is been sold by higher officials to the broker mafias

Address:Allahabad, Uttar Pradesh

lolxx... we can say that its the shame on us too that we are part of the system that is built by one o[censored]s, which is been these days sold to the hands of the mafias and other big gangs of the brokers... i have no evidence in support of this, but rationally thinking INDIA having all the sources, all the technologies, all the power, all the necessary things in hand, cant even build one good fast website, despite of the fact that these days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Coimbatore, Tamil Nadu

I booked a ticket last week for Coimbatore from Trivandrum with my user name & password in the irctc website. But today when I am trying to log into the site and take a print of the ticket, it says that my user name or password is invalid. When I went through the forgot password option & gave the answer of the question it again says that the answer is incorrect. I really need to access my account with the same user name & password.(cvk1956...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rameshagrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bribery and corruption

Address:Aurangabad, Maharashtra

I am a senior citizen . I traveled in Sachkhand Express on 28th sept. 2013.on a valid ticket. Early in the morning near Agra a Senior Ticket Checker named S.L.Gaud came to check the ticket. I handed over the ticket and asked me for Photo ID. I gave him my Pan card. He inspected it and asked me to come outside near wash basin of coach.He told me that my pan card is a forge one and a photocopy and that he can hand over me to Police at Agra...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Navya Jacob
from Chandigarh, Chandigarh
Report
Copy

money is not credited back after cancellation

Address:Dakshina Kannada, Karnataka

I booked 6 tickets from calicut to managalore on 25/9/2013 and cancelled the same on 28/9/2013 through ICICI bank net banking.I got the sms saying that 690Rs will refunded to my account.But its not credited till date. PNR NUMBER :[protected] DATE OF BOOKING 25/9/2013 DATE OF CANCELLATION :28/9/2013 ICICI ACCT NUMBER :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

Hi IRCTC,
On the Occasion of Dussera festival I traveled to and fro from Bangalore to Hyderabad.
Below are the travel details...
PNR : [protected] YPR – KCG DOJ :[protected] YPR-KCG EXP
PNR : [protected] KCG – SBC DOJ :[protected] BANGALORE EXP

In the above Journey PNR : [protected] dated[protected] YPR-KCG EXP, the train was started at 15:30 from YPR, TTE was supposed to check the tickets...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhrub7
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HADN'T GOT ACTIVATION LINK

Address:Kolkata, West Bengal

Dear sir, i have got my mobile varification code from irctc but no link to varify the mobile.please resend me mobile varification code so that i can varify my mobile. my mobil number is [protected] and my email id is [protected]@yahoo.com please help me.plese tell me if mobile varification code is not available can i again creat a new id on irctc with same mobil number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
belurjana
from Belgaum, Karnataka
Report
Copy

Delay in refund of waitlisted ticket amount

Address:Bangalore, Karnataka

Dear Sir, I had waitlisted status #7 and 8 at the time of preparation of chart for my journey ticket dated 18.10.2013, pnr no. [protected] for journey between Mangalore and Bangalore (2 tickets). Normally, for waitlisted status at the time of chart preparation, ticket amount is to be refunded automatically. Now, it is more than 24 hours and I have not received any refund. Kindly look into the matter and arrange refund. I also would...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivapendurthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR File amount not settled

Address:Krishna, Andhra Pradesh

Dear service provider in the month of june i cancles the train ticket with followed PNR number :[protected], the cancilation purposr is we have been bookes 5 2AC tickets from vijayawada to shirdi sai nagar. but after chart preparation we found that out of 5 tickets only one ticket booked that also in RAC so, then we filed "TDR" and we travelled by bus from vijayawada to hyderabad and from hyderabad to shirdi. Then i have been receivd...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivapendurthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel ticket amount refund

Address:Krishna, Andhra Pradesh

Dear service provider
in the month of june i cancles the train ticket with followed PNR number :[protected], the cancilation purposr is we have been bookes 5 2AC tickets from vijayawada to shirdi sai nagar.
but after chart preparation we found that out of 5 tickets only one ticket booked that also in RAC so, then we filed "TDR" and we travelled by bus from vijayawada to hyderabad and from hyderabad to shirdi.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tony Gonsalves
from Pathanamthitta, Kerala
Report
Copy

non refundable

Address:Nilgiris, Tamil Nadu

Sir I have booked two tickets one from coimatore junction to pune junction and other one from pune junction to coimbatore junction :CBE-PUNE PNR: [protected] PUNE-CBE:PNR:[protected] on 14/10/2013 I have cancelled these tickets. when I went to E-TICKET cancellation it has mentioned that the refund amount of rupees 660/= and rupees 670/= has been send to the bank, but when approached the bank autorities they said that the refund amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
richard1979
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of train number

Address:Bangalore, Karnataka

I have booked ticket and my train number was 16523 journey date 15.10.2013. ( SBC to MRDW) Karwar express. When i was checking platform number for particular train in station there is no such a train number, From 20.15 to 20.40. Actual train departure time is 20.40. After struggling in long enquiry que in station i enquired bout train he said train passed this station, and that train number is 16517, i waited till 9.30 and there is no train...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandyurbest
from Akola, Maharashtra
Report
Copy

train canceled but no refund

Address:Nagpur, Maharashtra

I have booked tatkal ticket for train no.11039, Pnr Number: [protected] Transaction ID: [protected], From kolhapur to nagpur, on 20/07/13. train is canceled due to some problem. And not departed from its origin.. The Station informed me that if the train is canceled the refund will be credited to your a/c. But no refund will be given. And when I go to cancel the ticket it shows train is departed, u can't cancel.. Till the amount of Rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjosede
from Mumbai, Maharashtra
Report
Copy

Debited twice from my account for single Ticket

Address:Thane, Maharashtra

Dear Sir, On 23/9/2013 i had booked online through IRCTC online Reservation System for myself, for the journey from Dadar to Madgaon. for Journey dated 13/10/2013. Recently when i went to update my passbook i noticed i was charged twice for the same ticket whereas i was issued only one ticket. passbook details POS[protected] IRCTC Amount Debited 256=24 POS[protected] IRCTC " " 256=24 I later cancelled the ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jeevanps1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR FILED ON 02.10.2013 BUT REFUND NOT YET RECEIVED

Address:Chennai, Tamil Nadu

TDR REF.NO.[protected] DT.02.10.2013 FILED CLAIMING REFUND OF AC CHARGES FOR THE JOURNEY UNDERTAKEN WITH REFERENCE TO E TICKET;- PNR NO.[protected]-TRANSACTION ID NO.:[protected]-TRAIN NO.16058/SAPTHAGIRI EXPRESS- DATE OF JOURNEY :01.10.2013-TIME OF DEPARTURE AT TIRUPATI RLY STATION:17.55-JOURNEY FROM TIRUPATI TO CHENNAI CENTRAL - IN AC CHAIR CAR -COACH NO.C1 IN SEAT NOS.30, 31 AND 32-TOTAL FARE RS.687.47[INCLUSIVEOF IRCTC SC RS.22.47]-PASSENGERS'...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AC PANDEY
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Failed Transactions towards on line Reservation train tickets

Address:Ahmedabad, Gujarat

I have made 6 transactions with on line Reservation Facility Available on the Web Site IRCTC but all the transactions were failed and amount debited from my SBI DEBIT ACCOUNT but I have not received any amount credited in my particular account. my Transaction IDs are as below. Transaction ID Pay Status Reservation Status Total Amount Bank [protected] Settlement Requesred Not Booked Rs.3192/- SBI Debit [protected] Settlement Failed Not Booked...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Mumbai City, Maharashtra

Dear Sir,
I, the undersigned had taken tatkal ticket having following details.
Out going journey RETURNING Journey
Tiket PNR No. : [protected] [protected]
Date of journey : 07/10/2013 07/10/2013
Train NO. :[protected]
From : Panvel to Sawantwadi Sawantwadi to Panvel
Amount : Rs 370 Rs 375

The train no 10111 was late on 07/10/13 for more than 12 hours. As per my tour plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tsr_180802
from Delhi, Delhi
Report
Copy

not getting login user id and password

Address:Pathankot, Punjab

sir, i am sudhakar rao with email id as www.sudhakar.[protected]@gmail.com and phone no [protected]/[protected]. i have so many times to signup. but i couldn't get. whenever i go for signup with my phone no's, it is showing "your mobile number is already registered". but still i couldn't get any user id or password to my email id....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kasibabu
from Vepagunta, Andhra Pradesh
Report
Copy

Fare duducted twice

Address:Vizianagaram, Andhra Pradesh

To-Day i have booked Journey ticket in TATKAL QUOTA by 12739(GARIBRADH EXP) in A/C 3 tier booked under PNR no [protected] Transaction Id [protected] consisting two passengers fare is an amount of Rs.1852-42 paise deducted from account TWICE and problem occurred when i am going to the book the same ticket 2nd time got side middle berth and side upper berth in lieu of Lower berth because at that more berths available at the time of 1st attempt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy