Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Railways

Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 503

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Dear Sir/Madam,

I, Mr. Santoshkumar had filed TDR for the PNR [protected] on 5th of September 2011 in view of delay in the train for more than 3hrs at the departure station because of which myself & 2 of my friends had to travel by another train with full fare.. ..

It's been more than 3 months since the TDR filing & i haven't got the refund money yet...

I have been calling irctc customer care for the past few days without much success.

So please look into the matter & arrange to refund the amount ASAP.

Thanks,

Regards,

Santoshkumar.
[protected].

Ticket Details:
Transaction ID: [protected] PNR No: [protected] Class: 3A
Train No. & Name: 12618/MNGLA LKSDP EXP Date of Journey: 04-Sep-2011 Distance: 0747 KM
Date of Booking: 22-Aug-2011 07:12:58 PM Date of Boarding: 04-Sep-2011 Quota: General
From: THIVIM(THVM) To: PARPANANGADI(PGI) Total Fare: Rs 2403.00
Boarding: THIVIM(THVM) Resv Upto: PARPANANGADI(PGI) Adult: 3 Child: 0
Scheduled Departure: 19:08 Passenger Mobile Number: [protected]

SNo. Name Age Sex Concession Code Booking Status/Current Status Coach No/Seat No/Berth
1. SANTOSHKUMAR 29 Male RLWL 1/ RLWL 1 0000/
2. UMESH 30 Male RLWL 2/ RLWL 2 0000/
3. VISHWANATH 30 Male RLWL 3/ RLWL 3 0000/

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kerala

Sir,
As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No
18-Sep-11 TO TRANSFER-INB Commission IG67517105IG67628965 TRANSFER TO [protected]
27-Oct-11 TO TRANSFER-INB Commission IG73555206IG73723273 TRANSFER TO [protected]
2-Dec-11 TO TRANSFER-INB Commission IG79101599IG79351868 TRANSFER TO [protected]
2-Dec-11 TO TRANSFER-INB Commission IG79107373IG79353827 TRANSFER TO [protected]

Regards,
Tino Roshan Thomas.
Bethel House
parappanangadi
Malappuram D t.
Kerala
[protected]@yahoo.co.in

Aug 13, 2020

Complaint marked as Resolved

View replies

gratheesh

from Perumbavoor, Kerala

Apr 18, 2013

Dear sir,
IRCTC deducted Rs. 10 extra on 17/04/2013 without any detail, from my account without any confirmation after making online reservation of my ticket.

Any transaction either can make bank or by confirmation of owner of account . otherwise it is "illegal".

and this transfer of money is not fulfill legal requirements, and without any notice so it is cheating and fraud to customers.

provide as much information as possible...

17-Apr[protected]Apr-2013) TO TRANSFER
INB Commission of IGH7302893- IGH7302893ICC5605002 TRANSFER TO [protected] COMMISSION ACCOUNT INB 10.00

Ratheesh G
Pongalil House
Valayanchirangara
Ernakulam-683556
ph [protected]
[protected]@aol.com

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Odisha

I have filed a TDR on 03-Dec-2010 but the case has not yet been settled by IRCTC. I have also sent reminders from time to time but that was of no use as till date I have not been refunded with legitimate amount. The details of the transaction is as below: -

PNR No.: - [protected]
Date of filing TDR: - 03-DEC-2010
Transaction id: - [protected]
Ref No: - ekt[protected]

kindly suggest as to what can be done in the matter.

View replies

santo25

from Chennai, Tamil Nadu

Jul 2, 2012

IRCTC — TDR Filed in December till now not settled

I have filled a TDR on 5th December 2011 Ref No - ekt[protected], till now it is under process only. And suddenly on 02.07.2012 my account has been suspended.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: West Godavari, Andhra Pradesh

we travelled by PURSHOTTAM EXP Train NO 12802 from MUGHAL SARAI JN(MGS) To BHUBANESWAR(BBS) on 26-11-11 PNR NO [protected] and booked Tatkal ticket to RAJAHMUNDRY by PRASHANTHI EXP Train NO 18463 as a connecting Train from BHUBANESWAR on 27-11-11with PNR NO [protected] in 3A at the cost of Rs 2700. The Scheduled Time of ARRIVAL of PURSHOTTAM EXP at BHUBANESWAR is 03.00 HOURS and the ScheduledDEPARTURE of Train NO 18463 is 05.45 HOURS. But the PURSHOTTAM EXP arraived at BHUBANESWAR at 13.50 HOURS by running late by 11.00 HOURS. SO we missed the connecting Train and Travelled by another Train on purchasing another ticket. The SS at BBS has endorsed the late arraival of Train NO 12802.So Please arrange to PAY the Ticket Fare RS 2700.00 at the earleist. THANKING YOU, GOURI SANKAR

View replies

ABDUL RAUF MOMIN

from Mumbai, Maharashtra

Jan 25, 2012

I HAF MISS MY TRAIN NO.& NAME 19106/HW ADI MAIL PNR NO.[protected] TID.[protected] DATE OF JOURNE 24/01/2011 FROM PNU TO

ADI.NAME OF PSANJER ABDUL RAUF MOMIN. PLZ HELLP ME FOR REFUNT.THANKS..

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Panipat, Haryana

Dear Sir

I have booked an ticket on 01/04/2011 from Chhapra to New Delhi date
of journey was 12-06-11 PNR Number [protected] and Transaction ID
[protected]. But the train was late more then three hus. and passenger
not travelled.I had filled a TDR for refund on 17-06-11 Ref. no. ekt
[protected].
my account showing refund status approved on 16/11/2011 and refund amount Rs. 289/-
But customer care saying full amount refund. becouse train was late more then three hus. and passenger
not travelled.
Pls help.

Thanks & Regards

Nishant Raj
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

I got a ticket booked from the irctc (Indian railway catering and tourism corporation ltd.) detailing :

Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 21/11/2011 Railway Zone: ER Bank: SBI Debit
Total: Rs 1900.00 Train No: 12260 Ticket Charge: Rs 1880.00
From Station: NEW DELHI(NDLS) Quota: General To Station: SEALDAH(SDAH)
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 T N SINGH 47 Male 0000/ Booked

TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled
TDR Status: EDR Approved Reference No: ekt[protected]
TDR Zone: ER TDR Filing Date: 21-Nov-2011

Refund Details
Refund Status: Refunded Refund Date: : 27-Nov-2011
Refund Amount: Rs.940.00

And the train was late by more than 3hrs. so the passenger didn't traveled and TDR was filed and after some day EDR was accepted and only half refund i.e of Rs.940 was made but as per the rules the full refund is to made in case train late by more than 3 hrs. and passenger didn't traveled.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: South Delhi, Delhi

Dear Sir,

I had booked Indigo Flight for Delhi to Patna for 15th November,2011. Booking was done through IRCTC account. The same was cancelled through Indigo customer care on 12th November,2011. However, as on date i have not received the refund. This is despite assurance received from IRCTC on investing the matter.

You are requested to look in to this and get me my refund of the cancelled ticket.

Thanks
Rajiv
([protected])
My IRCTC user ID is : heyram78

Detail of the transaction is as under

-------- Forwarded message[protected]
From: IndiGo <[protected]@goindigo.in>
Date: Sat, Nov 12, 2011 at 8:42 AM
Subject: Your IndiGo Itinerary - PJFVCP
To: rajnarayan.[protected]@halosys.com

INTERGLOBE AVIATION LTD.(IndiGo), Global Business Park, Gurgaon, Haryana, India.

Booking Reference: Status: Date of Booking:
PJFVCP CANCELLED 30Oct11

IndiGo Passenger(s)
1. Mr Rajnarayan Yadav

Price Summary Contact Information

Total Credit 0

XML API
[protected]
[protected]
rajnarayan.[protected]@halosys.com

IndiGo Information
• Your IndiGo credit is valid for 365 days.
• Cancellation Charges: Rs. 750 per person per sector for domestic and Rs. 1500 (or equivalent currency in local) per person per sector for international.
• This credit can be used to purchase future flights with IndiGo. In case you would like a refund to your credit card, kindly contact our Call Centre at[protected].

[protected] Forwarded message[protected]
From: <[protected]@irctc.com>
Date: Sun, Oct 30, 2011 at 12:56 PM
Subject: EZR[protected]/A Your E-Ticket
To: rajnarayan.[protected]@halosys.com

Dear Mr. rajnarayan yadav
IRCTC reference number : EZR[protected]/A
Indigo Confirmation number : PJFVCP
Attached please find your E-Ticket and Itinerary for

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Bengal

Hi...

Since morning I am trying to get my tickets cancelled with PNR number: [protected], but the website irctc.co.in is not responding to my request. Moreover, the numbers given on the website are either busy or they are picking up the calls. Furthermore, I have sent a mail to which no one has responded. The train is plying today, and if it doesnt get cancelled, then i have to pay for the fare, I did not travel for. Already, I have to borne higher expenses due to the duration which passed before the scheduled arrival of the train, which is not my fault again. Please help !!!!!

Regards,
Nandan Maheswari

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajasthan

I have made 3 transaction of 950 Rs each with IRCTC on 9th Apr 2011.
My two traction was failed and one is success but amount is deducted
for 2 transaction. I was contact with Bank executive and IRCTC
executive both to refund of failed transaction.

When I contact to IRCTC executive they said we received only one
tranction amount(950 Rs on 9th Apr2011) and bank executive sai that 2
transaction amount were transfer to IRCTC account. Also they provide
me mail on the same issue.

My failed transaction ID on 9th Apr.

3

[protected]

Settlement Failed

Not Booked

Rs 950

ICICIBANK

4

[protected]

Settlement Failed

Not Booked

Rs 950

ICICIBANK

Kindly refund the 950 Rs of failed transaction to my bank account.
And confirm once it done.

Kindly find screen shot of bank tranaction and reply mail of ICICI
bank for your reference.

TRANSACTION SCREEN IS ATTACHED WITH MAIL.

DOCUMENT MAIL THAT I RECEIVED FROM ICICI BANK.

â€œDEAR CUSTOMER,

GREETINGS FROM ICICI BANK.

AS PER THE CONFIRMATION RECEIVED FROM THE BILLER THE PAYMENT IS
UPDATED AT THEIR END.

FOR FURTHER CLARIFICATIONS REQUEST YOU TO CONTACT THE CONCERNED
BILLER.

LOOKING FORWARD TO YOUR CO-OPERATION IN HELPING US SERVE YOU BETTER.

SINCERELY,

PRATIKSHA P GARUD

ACCOUNT MANAGER

ICICI BANK LIMITED

"IF YOU RECEIVE AN SMS FROM ICICI BANK WITH A UNIQUE REFERENCE
NUMBER OR URN WITHOUT YOU HAVING ADDED A NEW PAYEE IN YOUR ACCOUNT
THROUGH INTERNET BANKING, REPORT TO US IMMEDIATELY. DO NOT DISCLOSE
THE URN TO ANY STRANGER, EVEN IF THE PERSON CLAIMS TO BE OUR
EMPLOYEE"

YOU MAY NOT BE ABLE TO ACCESS YOUR INTERNET BANKING ACCOUNT IF YOUR
MOBILE NUMBER IS NOT REGISTERED WITH US. TO REGISTER, PLEASE VISIT
YOUR NEAREST BRANCH WITH A PHOTO IDENTITY PROOF.

"PLEASE DO NOT REPLY TO ANY E-MAIL THAT ASKS YOU FOR YOUR
BANK-ACCOUNT-RELATED INFORMATION / DETAILS. THESE ARE CALLED PHISHING
E-MAILS AND ARE DESIGNED WITH INTENT TO FRAUDULENTLY CAPTURE YOUR BANK
ACCOUNT AND PERSONAL DETAILS FOR MISUSE ETC."

SUBJECT: FUND TRANSFER

BRANCH ID : 1070 ACCOUNT ID :[protected]

DEAR SIR,

I HAVE MADE TO 950 RS 2 TRANSCTION WITH IRCTC ON 9TH APR 2011. MY ONE
TRACTION WAS FAILED BUT STILL I HAVE NOT RECEIVED REFUND AMOUNT.

WHEN I CONTACT TO IRCTC EXECUTIVE THEY SAID WE RECEIVED ONLY ONE
TRANCTION AMOUNT AND YOUR EXECUTIVE SAILD THAT BOTH TRANCTION AMOUNT
WERE TRANSFER TO IRCTC ACCOUNT.

PLS FIND BELOW CUSTOMER CARE INTRACTION DATE AND REQUUEST ID

1&GT;DATE : -16MAY2011

REQUEST ID : SR[protected]

2&GT; DATE : 31ST MAY

REQUEST ID : SR[protected]

3&GT; DATE : 1ST JUN

COMPLAIN ID : SR[protected]

KINDLY HELP AND REQUEST YOU TO CHECK ONCE MORE ABOUT MY TRANCTIONS.

REGARDS,

SANJAY K PAREEK

MO +91-[protected]â€

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nalanda, Bihar

sir
i booked ticket fron irctc but train late more then 4 hrs .so i cancelled ticket.but till date not refund my money .plz help me .
details--
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 2-8-2011 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 02/8/2011 Railway Zone: IRCTC Bank: SBI Debit
Total: Rs 222.00 Train No: 23040 Ticket Charge: Rs 212.00
From Station: BAKHTIYARPUR JN(BKP) Quota: General
To Station: HOWRAH JN(HWH)
IRCTC Zone: IRCTC

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 ASHISH KUMAR 18 Male S2 0038/ UB Booked

TDR Details
Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: ER TDR Filing Date: 02-Aug-2011

Aug 13, 2020

Complaint marked as Resolved

View replies

dpsrajkot

from Mumbai, Maharashtra

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 11/2/2010 Ticket Charge Rs 1306.00
Bank HDFC Total Rs 1331.00
Train No 2833 Railway Zone SER
From Station AHMEDABAD JN(ADI) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station JALGAON JN(JL) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 DEEPAK SHETH 51 Male B1 0004/ LB Booked
2 NARESH KEWALANI 42 Male B1 0002/ MB Booked

Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : SER
TDR Filing Date : 12-Feb-2010
Forward To Railway On : 23-Feb-2010
Refund Status : Refund under Process
Refund Date : Not Available

harish walia

Sep 27, 2011

sir my ticket pnr no-[protected],dt-9/8/11,varanasi to anand vihar train no-12551 iam not travel for this train and file tdr for same time but show refund under process date is not available.reference no-ekt[protected]. please help me.

santosh7553

from Mumbai, Maharashtra

Jan 28, 2012

Respected sir,
on 18-Jan-2012, I was booking my e-ticket inTrain Name: RAJENDRA NGR EX train no.12141 journey date . 17-Apr-2012.
My ticket is not booked but Rs 2,586.00 has been deducted from my SBI Bank A/C and my transction ID is [protected].POS[protected] INDIAN RAILWAY CATERIN NEW DEL

Hence you are requested to refund my money State Bank Of India. My a/c no. is[protected]
Not irctc recpons in ditels :-

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 12141
Train Name: RAJENDRA NGR EX From Station: (CSTM) To Station: (PNBE)
Date Of Journey: 17-Apr-2012 Class: 3A Boarding: (CSTM)
Resv Upto: (PNBE) Date Of Booking: 18-Jan-2012 Total Fare: Rs 2586.00

Refund Details
Cancelled Date: 18-JAN-2012 Refund Amount: Rs 2586 Refund Status: Refunded
Receipt Number: IRCTC.7982.[protected] Refund Date:21-JAN-2012
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

so plz ckek in the A/C whear goon in the refund. sbi.

For further communication contact me on my e-mail [protected]@zapak.com.com or phone no.-+91- [protected]

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh

dear sir, my irctc id is sthapakkk, and password is slf288 which is not working so plz send me the new password to activate my account, as soon as. plz..................

Aug 13, 2020

Complaint marked as Resolved

View replies

ankushh21

from Jabalpur, Madhya Pradesh

Dec 2, 2011

dear sir, my irctc id is ankushh21 and i forgot my password so plz send me the new password to activate my account, as soon as. plz... my gmail id is [protected]@gmail.com

ankushh21

from Jabalpur, Madhya Pradesh

Dec 2, 2011

Dear sir, my irctc id is ankushh21 and i forgot my passwordso plz send me the new password to activate my account, as soon as. plz... my gmail id is [protected]@gmail.com

ginitex

from mumbai, Maharashtra

Dec 8, 2011

Dear sir, my irctc user id is GINITEX, My email id is gone wrong, so pls update my email id is [protected]@ginitex.com, as soon as plz update.

ginitex

from mumbai, Maharashtra

Dec 8, 2011

dear sir, my irctc id is GINITEX and wrongly put email id, so pls update my email id [protected]@ginitex.com
so soon as possible do the needful.

shiran0005

from jwalapur, Uttarakhand

Dec 10, 2011

Dear sir, My irctc id is shiran0005 and i have recive mobile varification code & my id but i have not recive your activatin link on my gmail id.i m not activate my account without actvation link.so pls send the activation link on my gmail id my gmail id is www.[protected]@gmail.com
Thanks

shiran0005

from jwalapur, Uttarakhand

Dec 10, 2011

bbrz

from Guntakal, Andhra Pradesh

Dec 13, 2011

dear sir my userid is bbrz please send my password

bbrz

from Guntakal, Andhra Pradesh

Dec 13, 2011

Dear sir my irctc id is bbrz and i forgot my password so please send me new passward to activate my account as soon as my yahoo id is [protected]@yahoo.com

bbrz

from Guntakal, Andhra Pradesh

Dec 13, 2011

dear sir, my irctc id is bbrz and i forgot my password so plz send me the new password to activate my account, as soon as. plz... my yahoo id is [protected]@yahoo.com

nskmohan

from Hyderabad, Telangana

Jan 9, 2012

dear sir,

my account opened 4 years back what i am given mail id i forget. present i forget password. present i received password in that mail how to know.

please suggest

thanks & regards
mohan

susantaaaa

from Bhubaneshwar, Odisha

Jan 10, 2012

Dear sir. my irctc id is susantaaaa & my password is not allowed . my email id is [protected]@yahoo.com, so kindly request you to send password in my email id for urgent booking ticket
thank you
Susanta ku. Patra
Mob-[protected]
E-mail- [protected]@yahoo.com

gudia21

from Mumbai, Maharashtra

Jan 11, 2012

dear sir, my irctc id pooja_0710and i forgot my password so plz send me the new password to activate my account, as soon as. plz... my email address is gudia.[protected]@rediffmail.com.
thank you.
pooja
mob.[protected]
email: gudia.[protected]@rediffmail.com

SANJAY SAHANI

from Bengaluru, Karnataka

Jan 13, 2012

Dear sir, my irctc id is sANJAY829 i forgot my passwordso plz send me the new password to activate my account, as soon as. plz... my gmail id is sanjay.[protected]@gmail.com, mob-[protected]
thank you.

pravisha

from Gajuwaka, Andhra Pradesh

Jan 14, 2012

dear sir, my irctc id is vamsiiiy and i forgot my password so plz send me the new password to activate my account, as soon as. plz... my gmail id is pravi.[protected]@gmail.com

pravisha

from Gajuwaka, Andhra Pradesh

Jan 14, 2012

dear sir, my irctc id is vamsiiiy and i forgot my password so plz send me the new password to activate my account, as soon as. plz... my gmail id is pravi.[protected]@gmail.com

ashraf2506

from Kalpetta, Kerala

Jan 22, 2012

SIR,
22.01.2012
MY ACCOUNT IS NOT OPENING FROM TODAY AFTERNOON, TODAY MORNING I HAD BOOKED E TICKET THRU MY ACCOUNT. NOW I WANT TO TAKE OUT THE PRINT OUT, AS THE PASSENGER IS GOING TO TRAVEL TOMORROW.
SO IMMEDIATELY CHECK MY PROBLEM AND RECTIFY IT.
THANKS,

ASHRAF
MY USER ID; mohdashraf2506

rambhauc

from Mumbai, Maharashtra

Jan 23, 2012

dear sir, my irctc id is rambhau786, and password is 123456 which is not working so plz send me the new password to activate my account, as soon as. plz...

Mob:- [protected]
[protected]

rambhau786

from Mumbai, Maharashtra

Jan 23, 2012

dear sir, my irctc id is rambhau786, and password is 123456 which is not working so plz send me the new password to activate my account, as soon as. plz...

Mob:- [protected]
[protected]

e-mail id:- [protected]@gmail.com

kpraonr

from Hyderabad, Telangana

Jan 24, 2012

Dear Sir, my irctc id is kpraonr and pass word is nagarani which is not working, so plz kindly send me the new password to activate my account, as soon as possible my mob:[protected] and e-mail add:[protected]@gmail.com

parvamit

from Veraval, Gujarat

Jan 26, 2012

DEAR SIR,

MY IRCTC LOGIN ID IS parvamit i have forgot my password and my pet name mention at the time of registration

pls provide me another passward at the earliest, as i have to cancel my ticket immidiately

thanks & regards

phiu

from Mumbai, Maharashtra

Jan 31, 2012

dear sir/madam
i, am sandeep shukla i, am all ready registered in IRCTC but may password is locked and get show the incorrect My personal details User id guruji79, name sandeep shukla, D.O.B 14/11/1979, Mob no. [protected], Mail id [protected]@gmail.com Address E-8/165, Bharat nagar shahpura bhopal (m.p.) Pin code 462039
So please provide the password in my registered mail id & mobile
Regard
sandeep shukla

phiu

from Mumbai, Maharashtra

Jan 31, 2012

dear sir/madam
I, am sandeep shukla i, am all ready registered in IRCTC but my log in password is incorrect show in IRCTC portal. my log in ID guruji79 my personal details name sandeep shukla DOB 14/11/1979 Email id [protected]@gmail.com, Mob no [protected] Address E-8 / 165, Bharat nagar shahpura bhopal (m.p.) pin code 462039
So kindly requests please provide password in my mail id & Mob
thanking you
Regard
Sandeep Shukla

cvirendra6

from Mumbai, Maharashtra

Feb 1, 2012

though I havent changed my password I am not getting access to my irctc a/c stating the reason "incorrect password"

ssjp

from Chennai, Tamil Nadu

Feb 4, 2012

Dear sir my irctc id is ssjp. and password is 5556 which is not working so please send me the new password to active my account as soon as please

Kajrolkar

from Pune, Maharashtra

Feb 6, 2012

Dear Sir, my irctc id is Kajrolkar and pass word is shubham which is not working, so plz kindly send me the new password to activate my account, as soon as possible my mob:[protected] and e-mail add:[protected]@gmail.com

babugiridharan

from Ottappalam, Kerala

Feb 14, 2012

sir,
My name is Babugiridharan.K, My user id is reenagirid. I forgotten the password.Iam not able to log in my account. My E mail id is [protected]@gmail.com and my mobile no:[protected].Please activate my account
Thanking you
Babugiridharan

babugiridharan

from Ottappalam, Kerala

Feb 14, 2012

Please take quick action to my complaint

babugiridharan

from Ottappalam, Kerala

Feb 14, 2012

Sir,
My name is Babugiridharan.K.. My user id is reenagirid. I forgotten my password. I am not able to log in my account. My E mail id is [protected]@gmail.com and my mobile no is[protected]. Please activate my account
Thanking You
Babugiridharan

anurag120

Feb 19, 2012

dear sir my irctc id is ashok20may and password is arn950 is not working, so plz kindly send me the new password to acticate my account, as soon as possible my mb: [protected]

debay95

from Hyderabad, Telangana

Feb 24, 2012

Sir,
I Have a all reday account is there, but that one not working properly, so wht can i do ? i d'nt know?please help me.
after then i am forgot my user iD & password.

Name - Debayan Roy.
Place - Hyderabad
Mob No - [protected]

anuvimanth

from Chennai, Tamil Nadu

Mar 6, 2012

dear sir,
in the website irctc.co.in my user name and password are not working.please send me new password to my mail id [protected]@yahoo.co.in
MY PROFILE DETAILS:
USER NAME :anuvimanth
MAIL ID :[protected]@yahoo.co.in
POSTAL ADDRESS:120, chinnakadai street,
tiruvannamalai.
MOBILE NO : [protected]

shweta bhirad

from Aurangabad, Maharashtra

Mar 19, 2012

sir,
i have not received my id and password please send me my password and id my email is [protected]@ymail.com and my mobile no is [protected]
thank
shweta bhirad
akola

shweta bhirad

from Aurangabad, Maharashtra

Mar 19, 2012

sir,
i registered my irctc account and i received my verification code on my mobile but not received my Id and password so please send me my Id and password on my email id - [protected]@ymail.com and my mobile no is [protected]

thank
shweta bhirad
akola

raviadil

from Naini Tal, Uttarakhand

Mar 20, 2012

dear sir, my irctc id is mzn2012 and password is mai691 which is not working so plz send me the new password to activate my account, as soon as. plz...
thank u

bapa123

from Alampur, Telangana

Mar 24, 2012

invalid id password
dear sir, my irctc id is bapa_mp, and password which is not working so plz send me the new password to activate my account, as soon as. plz...my mobile no [protected] my mai ID [protected]@yahoo.com

shweta bhirad

from Aurangabad, Maharashtra

Mar 26, 2012

sir,
i registered my irctc account and i have also received my verification code but not received my password and id of my account. at the registration of my irctc account mistekly i not my email is wrong. that is [protected]@ymail.com but correct email id is [protected]@ymail.com so please send me my email id on my new correct email address my correct email id is [protected]@ymail.com and my mobile is [protected]
thanks
shweta bhirad
akola

s kumar767

from Mumbai, Maharashtra

Mar 29, 2012

Dear Sir/Madam,

My irctc login not working properly. It always show invalid login or password.Plz help as soon possible. My personal details given below.
Name: sushil kumar
irctc login: skumar767
password: skp767
Address: C-12/6 DEAL DRDO Raipur road Dehradun-248001
Office address: Def Electronics App Lab, DRDO, Min of Defence, Raipur road dehradun-248001
email:[protected]@yahoo.com
Phone no:[protected]
Date of birth:28/12/1979

kshiti249

from Gurgaon, Haryana

Mar 31, 2012

sir i had booked my ticket on 19th march 2012 but on 20 i updated my account and my password did'nt work .so i went to the forget password section and answered all the security questions.but u did not sent me my new password on my id.sir please send as soon as possible.my id is
[protected]@yahoo.com

amitrao

from Gurgaon, Haryana

Apr 1, 2012

Dear sir,
when i login to irctc my account show that my user name or password is invalid. plz resolve my problem as soon as possible.
user name-amitrao157
password-aqd972
mob-[protected]
[protected]@gmail.com

rajinikc

from Thrissur, Kerala

Apr 5, 2012

My irctc login not working properly. It always show invalid login or password.Plz help as soon possible. My personal details given below.
Name: Rajini.k.c
irctc login -rajinikcra
Address-15/719/1, Plot No.67, Rose Gardens, Thiruvambadi.p.o, Thrissur, 680022
email [protected]@yahoo.com
Contact No-[protected]
date of Birth[protected]

tanmoykundu

from Bankura, West Bengal

Apr 9, 2012

Dear sir, My irctc id is tkundu1986 and i have recive mobile varification code & my id but i have not recive your activatin link on my yahoo id.i m not activate my account without actvation link.so pls send the activation link on my yahoo id my yahoo id is kundu.[protected]@yahoo.com
Thanks

varshabhirad

from Aurangabad, Maharashtra

Apr 13, 2012

sir
i registered my irctc and i also received my verification code on my mobile. but my account not active up today. i know my verification code and my id name and my mobile detail given below
my id is vbhirad and code is vth365 and my mobile no is [protected] my email is [protected]@gmail.com please send me my id and password on my email
thanks

varsha bhirad
akola

bhaveshjan

from Savantvadi, Maharashtra

Apr 20, 2012

dear sir, my irctc id is ranJ, and password is rek886 which is not working so plz send me the new password to activate my account, as soon as. plz...

VGCHANDANI

from Ratlam, Madhya Pradesh

Apr 21, 2012

Dear sir When I log in registration I have written wrong email add please correct it
My wrong email id is gyanchandani.[protected]@gamil.com and my correct id gyanchandani.[protected]@gmail.com

nanthu2604

from Dehra Dun, Uttarakhand

Apr 26, 2012

dear sir, my irctc id is nanthu2604 and password is nanthu2604 which is not working so plz send me the new password to activate my account, as soon as. plz...
thank u

HITESH SAVLA

from Mumbai, Maharashtra

May 5, 2012

MY NAME :-HITESH SAVLA MY MOBIL NO.[protected] SUB:invalid id password pa dear sir, my irctc id is sthapakkk, and password is slf288 which is not working so plz send me the new password to activate my account, as soon as. plz...

HITESH SAVLA

from Mumbai, Maharashtra

May 5, 2012

MY NAME :-HITESH SAVLA MY MOBIL NO.[protected] SUB:invalid id password pa dear sir, my irctc id is hit_2011, and password is blue2011 which is not working so plz send me the new password to activate my account, as soon as. plz...

varshabhirad

from Aurangabad, Maharashtra

May 7, 2012

Dear Sir/Madam,

My irctc login not working properly. It always show invalid login or password.Plz help as soon possible. My personal details given below.
Name: sushil kumar
irctc login:vbhirad
password: old verification code is vth365
Address: joglekar plot, akola Maharashtra (M.S.)
Office address: same as above
email: [protected]@gmail.com
Phone no:[protected]
Date of birth:22/02/1972

prakash pandey44

May 18, 2012

dear sir,
i registered my irctc account and i received my verification code on my mobile but not received my id and password. so please send me my id and password on my email id- prakash.[protected]@gmail.com and my mobile no is [protected]

kunalbhosa

from Mumbai, Maharashtra

May 21, 2012

dear sir, my irctc id is kunabhosa, and password is kcr260 which is not working so plz send me the new password to activate my account, as soon as. plz...

LNBHADRIRAJU

from Pune, Maharashtra

Jul 18, 2012

Sir, I have forgot my user id and password, actual my user id was "BHADRIRAJU" but the same is not working and i have also forgot my Password, so kindly help me, and the information may be sent to my email address ."[protected]@yahoo.co.in". Because I am practicing as an advocate, i am continuously moving in rail as well as flight. I facing problem in book rail-ticker without my user id and password. so kindly help me. thank You. bhadriraju.

ritesh9791

from Delhi, Delhi

Oct 5, 2012

Respected sir,
my user ID is ritesh9791 and i forget my password. so plz kindly send a new password on my mail ID [protected]@gmail.com

mohanan-mt

from Belgaum, Karnataka

Oct 15, 2012

I forgot my user name and pass word. I am not able to book a ticket.please help

kolliravik

from Mumbai, Maharashtra

Nov 4, 2012

dear sir this ravikumar .kolli i am forgot my pet name please slove imidiatly my user id koliravik & my mail id [protected]@gmail.com

thanks & regards
ravikumar
[protected]

jayket

from Mumbai, Maharashtra

May 27, 2013

My username is jayket but i forgot password details are
email address jayshree.ketan.[protected]@gmail.com
kindly provide me new password and oblige.

rammohanm8

from Bengaluru, Karnataka

May 20, 2016

IRCTC — TDR filed still not yet refunded

Hi IRCTC, I didn't got my refund amount yet. I have filed TDR because train got delayed by 7 hours which is not acceptable. PFA file for more details and justify. Complaining to get a answer not to just read it. Regards, Ram

aaa0678

from Mumbai, Maharashtra

Jun 7, 2016

not send mail

my irctc id is aaa0678 my name is asif siddiqui my mobile number [protected] adress kpkd nagpur please send mail this id www.[protected]@gmail.com thank you please send meail and mobile verification

jagdish kumar batra

from Kolkata, West Bengal

Jun 10, 2016

Amount deducted ticket not in booked history

I booked ticket for SDAH to NDLS on Rajdhani Express no, 12313 on 14/7/14.The amount was deducted after the booking process was completed, But the booked ticket is not shown in the booked history.Kindly help on the issue.

n1p2k3

from Mumbai, Maharashtra

Jun 13, 2016

To request to send the password to my email id

Hello irctc, my name is praveen kumar n, (user id n1p2k3) i forgot my password and pet name, please resend our password to my email ([protected]@gmail.com) or to my phone no.

Arpana Singha

from Delhi, Delhi

Jun 14, 2016

site problem

i cant access irctc site, everytime i login and enter the boarding and destination station i am logged out!! what's the jeopardy?

Helpful

Found this helpful?

60 Comments

Post your Comment

Comment Guidelines

dear sir, my login id for irctc is sthapakkk,which is not accessble.i have got my id and password but when i go to login it shows that the user name and password is not valid. plz solve my this problum.please send the e mail verification code and mobile verification code to regisrer the new password to open the account. i have to urgently get printouts for certain e tickets.......

Aug 13, 2020

Complaint marked as Resolved

View replies

pratikshit

from Hyderabad, Telangana

Nov 23, 2011

Dear Sir, I was cancel the ticket but you do not refund the money from my account.Kindly refund the money.The pnr no-[protected]

VISHNU CHOUDHARY

from Delhi, Delhi

Jan 14, 2012

Dear Sir,
I was Failed Payment Refund the ticket but you do not refund the money from my account.Kindly refund the money.The Transaction ID-[protected] (02/02/2012-From-adipur(AI) To delhi(DLI)

asrao6565

from Mumbai, Maharashtra

Jan 30, 2012

I have an account in ircts

my login id is [protected]@yahoo.co.in and my user name is asrao6565, which is now not accessble.i have got my id and password. But when i go to login it shows user name and password is not valid. plz solve my this problum.please send the e mail verification code and mobile verification code to regisrer the new password to open the account. i have to urgently get cancell my tickets which i have booked on[protected] vide pnr no.[protected].
Kindly do the needful immediately to enable me to cancel my tickets as the date of journey is on 2nd February, 2012.

Please arrange to send me me User ID, User name & Passward.

After having discussion with the customer care they said that my user Id is [protected]@yahoo.coin.

This is for your kindful action please.

Thanking you

netaroja

from Vepagunta, Andhra Pradesh

Mar 14, 2012

dear sir, my login id for irctc is sthapakkk, which is not accessble.i have got my id and password but when i go to login it shows that the user name and password is not valid. plz solve my this problum.please send the e mail verification code and mobile verification code to regisrer the new password to open the account. i have to urgently get printouts for certain e tickets...

shweta bhirad

from Aurangabad, Maharashtra

Mar 20, 2012

sir,
i registered my irctc account and i received my verification code. when i login on irctc side my account show me that the code is invalid. so please tell me about my id code and password. on my email id [protected]@ymail.com and my mobile no is [protected]
thanks

shweta bhirad
akola

amurhta

from Visakhapatnam, Andhra Pradesh

Mar 28, 2012

Respected Sir,

My account is de-activated from the past ten days. I have saw a message on the screen as your account is de-actovated. I am giving my details as under.

User Name: amrutha

Mobile No.[protected]

email id: [protected]@rediff.com

amurhta

from Visakhapatnam, Andhra Pradesh

Mar 28, 2012

Sir,

Please activate my account because my account is de-activated.

My details are as under.

User name: amrutha

Mobile No. [protected]

email id: [protected]@rediff.com

Thanking you,

mohitp789

from Mumbai, Maharashtra

Apr 12, 2012

dear sir my name is mohit patel and i created my account on irctc but i cannot remember my password.thus i am unable to access my account. i therefore request u to reset my password so that i can open my account
my username is mohitp789
my email id is [protected]@gmail.com
my mobile no. is [protected]

gudda74

from Kolkata, West Bengal

May 7, 2012

sir mail id is [protected]@gmail.com, cell no [protected] n, my a/c irctc registration id shows inavaild or de activated in the sysyem. pl help me to arrange the activation of my id so that i can book the tickets for winter vaction...

regards
vijay dashora

pinki saini

from New Delhi, Delhi

May 10, 2012

sir,
my email id is [protected]@gmail.com, cell no. is [protected], but my ticket is not getting booked, it shows invalid what to do...kindly help me to arrange my old id.

spp872

from Bengaluru, Karnataka

May 15, 2012

dear sir, my login id for irctc is spp872 & Passward sdo763, which is not accessble.i have got my id and password but when i go to login it shows that the user name and password is not valid. plz solve my this problum.please send the e mail verification code and mobile verification code to regisrer the new password to open the account. i have to urgently get printouts for certain e tickets.

satya prakash pandey, Mob.No.[protected]& e.Mail add. [protected]@rediffmail.com
Address.Postal Coloney, Head Post Office, Gonda (U.P.)271001

kunalbhosa

from Mumbai, Maharashtra

May 21, 2012

dear sir, my login id for irctc is kunalbhosa, which is not accessble.i have got my id and password but when i go to login it shows that the user name and password is not valid. plz solve my this problum

smrutidash

from Mumbai, Maharashtra

Jun 4, 2012

Sir, i am smruti ranjan dash.before some months ago i have already registered my mobile no([protected]) and my email id(which i forgot) for irctc registration.but due to fogetting my password i could not get my irctc password.But now when i am trying to register again with my new email id (smruti.[protected]@adityabirla.com) and with same mobile number since 15 days it gives me the feed back that your mobile number is already registered.so what to do please tell me.due to this problem i can not registered & can't able for e-ticket for which i am facing a lot of problems during my journey.so kindly please help me as soon as possible.

you can communicate me with my above mail id which i have given or contact me on [protected].

please help me

regards
smruti ranjan dash

ASHOKDMORE

from Delhi, Delhi

Jun 12, 2012

Account show invalid
Dear sir, my login id for irctc is ASHOKDMORE, which is not accesseble.I have got my id and password but when i go to login it shows that the user name and password is not valid. please solve my this problem.please send the e mail verification code and mobile verification code to register the new password to open the account. My email.id is [protected]@hotmail.com.

d.prashanth reddy

from Hyderabad, Telangana

Jul 9, 2012

my login id is dovvori . iam forgotten my password & security question so please reset my password [protected]@gmail.com

salim103

from Ahmedabad, Gujarat

Jul 12, 2012

i m forgotten my irctc password & seccurity questions n my account showing invalid pls. reset it.

vijay81

from Delhi, Delhi

Jul 22, 2012

dear sir, my irctc id is [protected]@gmail.com and i forgat my new password to active my account, as soon as plz .my email address is [protected]@gmail.com and my mobil no is [protected]

vivekty

from Gurgaon, Haryana

Jul 27, 2012

dear sir my irctc account is blocked my id is [protected]@gmail.com please activate my account as soon as possible. my mobile no. is [protected]

MISHRA185

from Chengam, Tamil Nadu

Aug 8, 2012

dear sir irctc account not open my id [protected]@gmail.com please active my account my no [protected]

rashmi18ph

from Mumbai, Maharashtra

Aug 12, 2012

account show invalid
dear sir, my login id for irctc is rashmi18ph,which is not accessble.i have got my id and password but when i go to login it shows that the user name and password is not valid. plz solve my this problum.please send the e mail verification code and mobile verification code to regisrer the new password to open the account. i have to urgently get printouts for certain e tickets.

rashmi18ph

from Mumbai, Maharashtra

Aug 12, 2012

help me

keshav5324

from Ramnagar, Uttar Pradesh

Sep 23, 2012

dear sir my account name keshav5324 is blocked and show as invalid so plz renew this account on same email id"[protected]@gmail.com" and phone no. is [protected]

guddu1212

from Naliya, Gujarat

Oct 2, 2012

dear sir my irctc account is blocked my id is [protected]@gmail.com please activate my account as soon as possible. my mobile no. is [protected]

UDAYAN2447

from Mumbai, Maharashtra

Oct 28, 2012

please concern my complaint

krishna210488

from Nashik, Maharashtra

May 23, 2016

IRCTC — Ticket not booked but amount deducted date:09/05/2015

Please checked i booked my ticket by interner banking My irctc user id: krishptlkk Pass: klv808 i booked my ticked as on 09/05/2015 but not booked and amount deducted and not received yet kindly provide me solution...

nimymech

from Ahmedabad, Gujarat

May 23, 2016

IRCTC — Got error "Unable to perform Transaction. Please try later." when try to book ticket always

When try to book ticket in tatkal at 10:00 AM found erroe " Unable to perform Transaction. Please try later."

Pradeep Korgaonkar

from Mumbai, Maharashtra

Jun 7, 2016

Server Error

Dear sir

Last few month when I am open IRCTC site for online book this site totally hang & Server Error

So I Request to U Please Resolve this Problem

Thank & Regard

Pradeep K.
[protected]

Patoliya Kishor

from Nagpur, Maharashtra

Feb 7, 2018

My user name is kpneel05, when I login it called invalid user plz help, my e-mail is
[protected]@gmail.com

Ram Dhurvey

from Mumbai, Maharashtra

Jul 2, 2018

Userid- dhurveyrc
When I try to login in IRCTC it shows invalid user .
Please solve my problem.

Helpful

2 other people found this review helpful

2 found this helpful

29 Comments

Post your Comment

Comment Guidelines

Address: Ranchi, Jharkhand

Dear Sir/Madam,
I have booked a train ticket from Ranchi to Howrah under Sleeper. Because of some reasons the train was cancelled.
I filed a TDR in IRCTC.according to irctc it will take around 90days to return the money into my account.
I filed the TDR on 17th October 2010.Still now the amount was not refunded.
Please do the needful.
Details:
PNR Number: [protected]
Transaction ID: [protected]
Reason For TDR: Train Cancelled

Aug 13, 2020

Complaint marked as Resolved

View replies

naveen kumar

from Gurgaon, Haryana

sir this NAVEEN KUMAR,I have filled 2 tdr on irctc for mony refund 25 march 2009 and 30 may 2009.BUT STILL THERE IS NO REFUND HAS GRANTED.SO I AM SENDING YOU MY TICKETS DETAIL HERE.TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 15.00
Date Of Journey 26/5/2009 Ticket Charge Rs 448.00
Bank SBI Debit Total Rs 463.00
Train No 3413 Railway Zone NR
From Station LUCKNOW NR(LKO) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station DELHI(DLI) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 SARITA 27 Female S7 0004/ LB Booked
2 NAVEEN 28 Male S7 0002/ MB Booked

Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 30-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 10.00
Date Of Journey 24/3/2009 Ticket Charge Rs 248.00
Bank SBI Debit Total Rs 258.00
Train No 4005 Railway Zone NR
From Station ALLAHABAD JN(ALD) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 NAVEEN KUMAR 26 Male S10 0040 Booked

Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 25-Mar-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Anwar Sadek Deshmukh

from Delhi, Delhi

Dear Ved

I havent received my refund yet ,please provide the refund now thats the job you all guys do

I just cant think that you guys have some enimity with me ,others are getting refund why not me

please provide the number for call

Regards

Anwar Deshmukh

40845563

Anwar Deshmukh wrote:
> Dear Ved '
>
> Its almost 4 months when the things happen .
>
> You wrote "As soon as refund, if any "what does it mean sir ,,is i not eligible to get my refund back
>
> The Guys who has file the tdr after the 7 days of journey date ,has got the refund within 5 to 7 days
>
> While i have inquired & done the same on the same date of journey & you write as "if any "
>
> Please clarify ,it was return as the money will be return with in 90 days ,,
>
> Its almost oct'09 my date of journey was 31 st May'09 almost 5th month running
>
> Then please explain how that guys has got the refund within 5 to 7 working days
>
> why it was not happen as the same case with me
>
> Regards
> Anwar Deshmukh
> 40845563
>
> tdr wrote:
>> Dear customer,
>>
>> Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/North Eastern Railway on dt. 02.06.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt.16.10.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
>>
>>
>> Regards,
>> Ved Prakash
>> [protected]@irctc.co.in
>> Ph:[protected]
>>
>>
>>
>>
>> Anwar Deshmukh wrote:
>>> Dear Ved
>>>
>>> Please refer the PNR No. [protected]
>>>
>>> Regards
>>>
>>> Anwar Deshmukh
>>>
>>> 40845563
>>>
>>>
>>>
>>> tdr wrote:
>>>> Dear customer,
>>>>
>>>> Sorry for the inconvenience. Kindly mention your PNR No. to chase up your case with the railway.
>>>>
>>>>
>>>> Regards,
>>>> Ved Prakash
>>>> [protected]@irctc.co.in
>>>> Ph:[protected]
>>>>
>>>>
>>>>
>>>>
>>>> Anwar Deshmukh wrote:
>>>>> Dear Sir
>>>>>
>>>>> One of my colegue has filled a tdr for the refund and he has got the refund in 7 day s
>>>>>
>>>>> then why is the dealy for my refund ,,could you please provide the number where i can contact you
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Anwar deshmukh
>>>>>
>>>>> 40845563
>>>>>
>>>>> ---
>>>>> "Print this mail only if absolutely necessary. Save Paper. Save Trees."
>>>>> "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents
>>>>> of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message
>>>>> shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group.
>>>>> Before opening any attachments please check them for viruses and defects."

anilcomp

from Vasai-Virar, Maharashtra

Apr 13, 2011

Dear Sir/Madam,
I have booked a train ticket from Bhatinda to Dadar under Tatkal quota.Because of some reasons the train was cancelled.
I filed a TDR in IRCTC.according to irctc it will take around 90days to return the money into my account.
I filed the TDR on 1st November2010.Still now the amount was not refunded.
Please do the needful.
Details:
PNR Number: [protected]
Reference No: ekt[protected]
Transaction ID: [protected]
Reason For TDR: Train Cancelled

visitjunu

from Bengaluru, Karnataka

May 11, 2011

Hi

This is regarding My untravelled ticket cancellation

I have raised TDR thru IRTC for untravelled ticket for the month of June 10th 2010 but status was in process ....

Untravelled Ticket - 10th June 2010 from KQN to MS
Travelled Ticket - 11th June 2010 from KQN to MS

This year IRCTC was deactivating multiple accounts so one of my account got disabled stating dual account so when asked for activating they mailed me stating i have raised false TDR ,

How is it possible when i have both PNR with my name and my wife .....

so how to proceed , I've already mailed to IRCTC regarding this and now they have taken up with railway after 11 months when i said i have proof of stay at the location....

Regards
Junesh

prajwal agarwal

Dec 2, 2011

Dear Sir/Madam,
I have booked a train ticket from New Delhi to Tatanagar under General quota but reservation was not confirmed and was in waiting list so we didn't came by it.
I filed a TDR in IRCTC.according to irctc it will take around 90days to return the money into my account.
I filed the TDR on 16th October 2011.Still now the amount was not refunded.
Please do the needful.
Details:
PNR Number: [protected], [protected]
Passengr Foil No: 157979
Reservation Ticket No: 06658102, 06657063
Reason For TDR: WAITING LIST

pramod.kale

from Mumbai, Maharashtra

Oct 20, 2014

Hi,
I have filed TDR long time back in 2012, even after sending multiple reminder mails, I did not get any answer expect "your request has been forwarded to concerned department". Below are details.

1. PNR -&gt;[protected], TransactionID [protected], TDR Entry Date 15-Feb-2012, Reason - Chart Prepared at originating station and cant cancel the ticket.

2. PNR -&gt;[protected], TransactionID [protected], TDR Entry Date 6-May-2012, Reason - Train Late more than 3 hours and passenger did not travel.

Request you to look into it and update me by e-mail/ phone.

Thanks,

anand38

from Delhi, Delhi

Dec 27, 2014

i booked E-ticket on[protected] and at the time of booking my ticket was in wait list Train No 11019, dt of journey:[protected], From Vskp tp Kur, Cls- 3A, 3 passengers. After preparation of chart on[protected], my ticket is confirmed but I could not travelled and immediately i filed for TDR but online TDR not accepted since that day I am trying everyday but till now no information is getting about that ticket. Kindly see the above problem and let me know what about the TDR.

gupta45

from Delhi, Delhi

Jan 27, 2015

This is regarding TDR reference number [protected]. PNR number is [protected]
Sir this TDR has been rejected and reason given for this is delay.
But sir, as per the rule train was delayed by more than 3 hours and I had filled TDR before train actual departure. Irctc website has allowed me to file the TDR.

Train Actual Timing is 13:40
Train was Delayed by more than 5 hrs
TDR filled at 18:00 (before train departure)

After rejection of my TDR I sent mail to [protected]@irctc.co.in and still I have not received any reply.
I also talk to railway department Mumbai at. They have told me that they have not received this case from irctc.

somesh dahiya

from Lucknow, Uttar Pradesh

Apr 3, 2015

Hi, I booked my eticket for the below journey for 20/03/2015. The train was late more than 18 hours so we did not board the train. The same day i.e. 20/12/2015 at 21.30, I filed a TDR for refund &amp; was in constant touch with the IRCTC customer service &amp; everytime. i was assured that the refund will take place. To my shock, today i checked on my irctc account and mentioned that TDR NOT FILED WITHIN ACTUAL DEPARTURE OF TRAIN. the train was late more than 20 hrs and i filled TDR when i was on kanpur station and train had not arrived till at that time. You can check your history. So, i request you to please check that train history and refund my money. Don't cheat with me.My TDR details are:Transaction ID: [protected]Train No./ Name: 22405/BGP GARIB RATH PNR Number: [protected]Date of Journey: 20-Mar-2015Date Of Boarding: 20-Mar-2015Date of Booking: 17-Mar-2015From: KANPUR CENTRAL (CNB) To: ANAND VIHAR TRM (ANVT) Boarding At: KANPUR CENTRAL (CNB)Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Class: CHAIR CAR (CC) Ticket Amount: 445.0 Ticket Type: E-Ticket

Saket Dwivedi

from Roha, Gujarat

Apr 16, 2015

my pnr no is [protected] i filled tdr my amount is still not refunded to me...
please help me
your[protected] service is also unable to help me...

vineet shukla.007

from Vadodara, Gujarat

Jun 18, 2015

I file TDR pnr number [protected] and ref number [protected] because train late more than 6 hour on 7th June 2015 but till date it, s pending.Mostly customer care number closed PR busy all time. Where I have to contact for the same.

Helpful

Found this helpful?

11 Comments

Post your Comment

Comment Guidelines

Address: Ranchi, Jharkhand

Dear Sir/Madam,

This is Akash Bajaj. I have booked ticket of Ranchi to Howrah by IRCTC on 17/10/2010 but train is cancelled so, I was telephonic talk to IRCTC. He say file TDR. So, I am filling TDR on 18/10/2010 but he was not refund my money and not response. For further information please contact [protected] and my email id is akash.[protected]@gmail.com.

Thanks

Aug 13, 2020

Complaint marked as Resolved

View replies

Kalpa Pachori

from Pune, Maharashtra

I booked the ticket on 9-March-2010 from Delhi to Jabalpur By Gondwana Express(Train no.2412),transaction id is [protected].
I want my money back in my account,but irctc is not paying back to me.

Thanks and Regards

deb_or

from Bengaluru, Karnataka

i am agreed

Gishma

from Delhi, Delhi

I booked train ticket (Tatkal) on irctc on[protected] from kacheguda to puthur on that time i filled full details and also filled debit card details then submit, but didnot come ticket. Again and again i submit ( five times) finally i got only one time ticket. Finally how many times i submit that much times money cut from my account.So please refund my money to my account immediately. Thanking you.

Gishma

from Delhi, Delhi

Respected sir,
I booked the train ticket on[protected] from Kachiguda to puttur on Tatkal basis.
due to server problem for confirmation against booking i clicked the submit button for five times. i got the one ticket for which i filled the details, but the amount transacted towards my account is five times the actual rate for one ticket i.e 1031 X 5 = Rs 5155
please refund my extra money in my account as early as possible.

pankaj prasun

from Delhi, Delhi

Mar 6, 2011

I had cancelled my tickets on 25th february 2011 and irctc site shown money was refunded on 26th February 2011 but money is not credited in my account as of now. i have sent many mail to irctc mail id [protected]@irctc.co.in but no reply received from irctc. i have tryed many times on custmer care no but no body pick the phone. this is realy pathetic behaviour of irctc and i think it is so bad for irctc consumer.

rupakdas31

from Mumbai, Maharashtra

Dec 5, 2013

I booked a ticket on 20.11.2013. but for network problem ticket can't made but money has been debited that time, I complained then someone told me your money will be credited within 3 working days. but till now my money is not refund my account.

rupakdas31

from Mumbai, Maharashtra

Dec 5, 2013

2 star

rupakdas31

from Mumbai, Maharashtra

Dec 5, 2013

3star

rupakdas31

from Mumbai, Maharashtra

Dec 5, 2013

money refund as early as possible

nagarjuna kunchala

from Delhi, Delhi

Feb 8, 2014

dear sir/madam,

I am booking a ticket on 13/01/2014 14:06 from Secundrabad to Chirala for train number 12710, through irctc webwsite and my irctc user id : arjun00006, In my account money is debited but ticket no booked . so, they don't refund my money till this date 09/02/2014.please take the action to refund my money immediately and intemate me my mail id : arjun.[protected]@gmail.com.

TxnKey : 1873061

ReqstSrlno : 2566532

Thanks in advance.

sugan singh

Jun 20, 2014

sir, i hve booked tickets online from IRCTC through online.nd then I cancelled. messege camed that money will refund..but till date money not refund.details are, pnr no..[protected],[protected], [protected], [protected], [protected], transition id, are, [protected], [protected], [protected], [protected], [protected].kindly help me sir..thankuu

sugan singh

Jun 20, 2014

sir, i hve booked tickets through IRCTC, nd then cancelled. on 16 june14..but still money not refund..details are..pnr [protected],[protected], [protected], [protected], [protected].transition id.[protected], [protected], [protected], [protected], [protected]..kindlyhelp me sir..railway behavior not supportive..thankuu..

sugan singh

Jun 20, 2014

sir, money not refund...through IRCTC.pnr no..[protected], transition id.[protected]..26 june 14..till date.help me sir.

Swaptani

from Hyderabad, Telangana

Apr 3, 2015

I tried to book ticket on 1st April 8.11 am and 8.23am two times. My money 2642.47 +2642.42 rupees deducted from my Andhra Bank account . But ticket not genereted. Then I called to customer care . They told me it will refund within two days. But still not refunded my money. Please refund my money.
Name-Rajeshwar
Cell no. [protected]
E. Mail [protected]@yahoo.com
From-Mughalsarai to Secunderabad

sachinraikwarji

from Raipur, Chhattisgarh

Jun 4, 2015

Sir/mam
I had boked a flight ticket PNR no. 619GD8 from Jamma to Delhi travel date on 12.05.15. Same day i had canceled my ticket for that its already more than 1 month has completed still i dont get my money back n shown as inprocess please at the irctc portal, reply me how much time you people need to return my money back.. During this intire duration i had called 100 times on irctc tollfree no-[protected] n even its not connect for a single time. Plz do the needful as soon as posible
Deatils of ticket-
PNR- 619GD8
1. Mr. Narendra Pal
2. Mrs. Archana Pal
3. Ms Nidhi Pal

Helpful

Found this helpful?

15 Comments

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

I had booked ticket thrugh IRCTC website portal on 14 March ;11, but some how due to the gurjar rites train has been cancelled by the railway. I try to cancel my ticket thrugh website but i am unable to do the same. Immediately i mark mail to irctc customer complaint desk. They file TDR on 28th Mar '11, Ref No. ekt[protected], still i waiting for my refund between those period i mark atleast 4-5 emails to irctc customer care desk but no revert. PNR No. [protected], Transaction ID: [protected], From Station: DELHI CANTT(DEC), To Station: JAIPUR(JP), Guest Name - Nitin Bahl, Journey Date - 20 Mar '11. Normally process to clear any TDR refund in 3 months but now it completed more than 7 months. Amount is Rs. 337.

View replies

ashikishq

from Hyderabad, Telangana

Dear sir,

Till now i have not got any refund for the cancellation my tickets tickets. my ticket No. for this is 920092. i have copied and pasted the TDR info from my irctc account..........

my IRCTC ID is : ashikishq

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class - SL Internet Service Charge Rs 10.00
Date Of Journey 29/11/2009 Ticket Charge Rs 383.00
Bank ICICIBANK Total Rs 393.00
Train No 6323 Railway Zone SER
From Station COIMBATORE JN(CBE) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station VISHAKAPATNAM(VSKP) Quota General
Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Ashik Ahmed 26 Male 0000/ Booked

Reason For TDR : Passenger Not Travelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : SER
TDR Filing Date : 30-Nov-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Madhurendra Mohan Choudhary

from Pune, Maharashtra

Feb 3, 2013

I filed TDR on 18th Aug 2012, against the coach changed from 2 AC to 3 AC. But I have not got the refund till now. I have sent email to IRCTC multiple times but there is no reponse.

Transaction Id --> [protected]

PNR Number --> [protected]
Reference No: ekt[protected]

swati9973

from Mumbai, Maharashtra

Mar 12, 2013

this is to inform that i cancelled some of my tickets but the the refund has not been made by irctc the details are as follows:
irctc id-manjit035
pnr no travelling date cancelled date
[protected] 7/01/2013 7/01/2013
[protected] 21/01/2013 7/01/2013
[protected] 15/01/2013 7/01/2013
[protected] 12/01/2013 7/01/2013
and the other ticket details are
tripti8670
pnr no travelling date cancelled date
[protected] 9/3/2013 5/03/2013
[protected] 3/3/2013 17/01/2013
please refund my amount as soon as possible

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Maharashtra

i had booked a rail ticket ( PNR no- [protected]). The train was late more than 6 hours and the passenger had one exam on time. Hence it was not meaningful to board the train. and i filed TDS on 26 Feb 2011(ref no- ekt[protected]). As per the rule if train was late for more than 3 hours late, i should get my full money back. However even after 9 months and my repeated mail to irctc customer care. they have not given my money back. please find the attached screenshot for furtehr details. please look into it asap.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhi

Dear sir,
TANDON SAHAB apki kosise bekar hai kyunki tickets railway counters per beithe employees hi agents(touts) ko reservation counter se hat kar building ke bahar tickets muhaiya karvate hai ya apne ghar par isse woh close circuit camero ke dayare se bahar rahte hai camera thik unki seat ke upar lagaye counter par jis se bahar se layi reservation slip jab woh rakhe toh pata chal jaye aur dusra camera thodi duri par lagayein jis se employee ki saari harkaton ka pata chlein aur contol room wahan se dur rakhein kisi aur deptt mein jis se wahan se khabar na di jaa sake. passenger se paisa lekar dalal(unauthorised agent) reservation deptts ke kisi main employee ko dete hai usse counter clerk toilet jaane ke bahane se ya kisi aur bahane se sirf 1 ya 2no reservation slips leta hai.uska reservation karke baad mein building ke bahar ticket muhaiya karwa deta hai.sara khel counter ka hai jo apki nak ke niche apke employee khelte hai hai.tatkal timing 24 ghante karne se kuch nahi hoga dimag lagaiye.maine pehle hi bataya hamari agency block karke kuch nahi hoga hum toh authorised tarike se e- ticket karte the jo aap ko thik nahi laga bina kisi reason ke baatayein hamara security deposit paisa aap log kha gaye. kuch dino mein hi hamari agency block kar di aur hame berojgar kar diya.apne aadmiyon ki chalon ko pakdon,woh ab bhi karein ge ye sara khel.problem kahin nahi hai aap ke aapne system mein hai thik karein aur imaan dari se kaam karne walon ko paresan nakare toh achcha hoga.aap ka dhanyavaad.
regards
terminal i.d - INDEL0300016LM

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi All,

IF some one can take this forward ,I would greatly aapreciate this.

IRCTC site has recently gone on revamping the GUI. That means users will have new and fresh experience while booking tickets.

The problem starts from now. The site is drastically slow. Problem boils to that much that you even cant login before session get expired. Wow!!

I am basically a software engineer and Understand a little on whats going on behind. I bet that a user interface publicly affecting millions can not be running with slow place like this. The site has ticker going on saying " Some times site may be slow" infact its all the time slow.

I have to print my e tickets booked 2 months ago( what a releif that I could book it). now I am affraid if I would be able to print the tickets or not.

This really is very frustrating when lot of other sites offering bookings on railway is working as good as anything. Infact Indianrail.gov.in is also going good.

I doubt if politics is being played to promote private booking agent ( as in india it always happens) benefits.

Thanks
Atul Pitroda.

Aug 13, 2020

Complaint marked as Resolved

View replies

CAPRAJAPAT

from Mumbai, Maharashtra

Nov 12, 2011

DEAR SIR,

WE HAVE BOOKED TICKIT FROM IRCTC AS BEELOW MENTIONED TRANSACTION AND ALSO DEDUCT AMOUNT MY ACCOUNT BUT WE HAVE NOT RECEIVED TICKIT, KINDLY ISSUE THE TICKIT DATE OF JOURNY 15.12.2011 JODHPUR TO VAPI (ADULT - 2)

"[protected]IG75979075 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT"

jack80_s

from Bengaluru, Karnataka

Dec 6, 2011

Hi all, .
IRCTC dead slow. once entered user name and password. thats it..god only knows when it login. i wasted my money because of failing transaction due to time out. Money may return back after 3 days. but all people has to keep 3000 rs for book 300 rs ticket. Because reputation of booking tickets. Morning also we can say it peek hours. but this happening full day. for book one ticket I want to spend one day.

kindly take action on this web site to make faster..otherwise i can suggest to close this website instead of killing people time.

Thanks

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gujarat

Hello
Sir
My name is durgesh prajapati. i forget my password . and also pet name.
so plz help me.

Website
IRCTC.CO.IN
USER NAME ----- kumar9723

Aug 13, 2020

Complaint marked as Resolved

View replies

WiseIndia

Nov 8, 2011

Don't waste others time here.

bhaveshpatel_2002

from Ahmedabad, Gujarat

Feb 16, 2012

i dont know my password and pet name in irctc website my user id bhavesh123 please help me

yuvarajhp

Nov 12, 2012

Hello
Sir
My name is Yuvaraj Kumar. i forget my password . and also pet name.
so plz help me.

thanks
yuvaraj

sanjay21

from Mumbai, Maharashtra

Feb 12, 2013

Hello
Sir
My name is sanjay. i forget my password . and also pet name.
so plz help me...passward

tektar

from Nagar, Rajasthan

Aug 26, 2013

Dear Sir,
My name is Lakhindra sahani one time i have changed of password of IRCTC After change I could not access of IRCTC login. Password show wrong. So plz sir plz provide password pet name also wrong.
so plz help me...that how can access of my password.

user id -- tektar
email [protected]@gmail.com
+91 - [protected]

tektar

from Nagar, Rajasthan

Aug 26, 2013

slk1969

from Delhi, Delhi

Sep 29, 2013

Dear sir,

My name is sunderlal Kushwaha my USER Name is RitDelux I had change my password, but what happen Can not login through my new and old password .

USER NAME :- RitDelux
Email ID :- [protected]@gmail.com
MOBIL NO. :- [protected]

luvamu

from Mumbai, Maharashtra

Oct 2, 2013

Hello
Sir
My name is Prasad Pophali. i forget my password . and also pet name.
so plz help me...password

user id -- luvamu
email [protected]@gmail.com
+91 - [protected]

moulimahesh

from Bhimunipatnam, Andhra Pradesh

Mar 7, 2014

Hello
sir
my name is moulimahesh and my user name is moulimahi. i forgot my password and pet's name. so plz help me password and my gmail account is [protected]@gmail.com

pawan11

from Kolkata, West Bengal

Sep 28, 2014

sir my name is pawan saxena i forget my password and also pet name so plese help me password

user id PSDPPPPPPP
[protected]@gmail.com
mob.+91-[protected]

pawan11

from Kolkata, West Bengal

Sep 28, 2014

sir my name is pawan saxena i forget my password and also pet name so plese help me password

user id PSDPPPPPPP
[protected]@gmail.com
mob.+91-[protected]

ranjit rohidas

from Mumbai, Maharashtra

Jan 22, 2016

Sir my name ranjit rohidas. i forget my password . and also pet name.
so plz help me...password.

User id. ranjitmll
Email [protected]@gmail.com
Mob-[protected]

ranjit rohidas

from Mumbai, Maharashtra

Jan 22, 2016

Sir my name ranjit rohidas. i forget my password . and also pet name.
so plz help me...password.

User id. ranjitmll
Email [protected]@gmail.com
Mob-[protected]

Baji Pathan

from Hyderabad, Telangana

Jul 5, 2016

Sir my name is patan baji.I forgot my password and pet name so please help me to login for my account...
Mobile- [protected]

Helpful

1 other people found this review helpful

1 found this helpful

14 Comments

Post your Comment

Comment Guidelines

Address: Delhi

DEAR SIR,
IRCTC ONE OF THE CORRUPT ORGANISATION OF INDIA NOT REFUNDING MY SECURITY DEPOSIT.I AM DEMANDING MY SECURITY AMOUNT BECAUSE THEY HAVE BLOCKED MY RAILWAY TICKETING PORTAL WITHOUT EXPLAINING MY FAULT SINCE 15 APRIL 2011.IRCTC ENCOURAGING DALALS (ILLEGALRAILWAY TICKETING) THEY ARE ENJOYING FULL SUPPORT OF IRCTC NOW ALSO TILL TODAY(07/11/2011). ALL ACTION TAKEN BY IRCTC FAILED BY RAILWAY TOUTS.IRCTC BLOCKED PORTALS OF THOSE TICKETING AGENTS WHO ARE WORKING LEGALLY.REFUND MY MONEY AND TAKE YOUR CERTIFICATE BACK NOW WE ARE NOT INTERESTED IN DOING ANY BUSINESS WITH INDIAN GOVT DEPTT/GOVT OF INDIA UNDERTAKING COMPANIES ETC.
REGARDS
TERMINAL I.D - INDEL0300016LM

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 503

No TDR Refund after 90 days

Post your Comment

INB Commission

Post your Comment

TDR not settled since 03-Dec-2010

IRCTC — TDR Filed in December till now not settled

Post your Comment

missing connecting train

Post your Comment

refund full amount of PNR NO 6355575155

Post your Comment

tdr filed edr accepted and refund not appropriate

Post your Comment

non receipt of cancelled flight ticket

Post your Comment

Not cancelling my ticket

Post your Comment

Not refund the cancel ticket amount

Post your Comment

not refund

Post your Comment

invalid id password

IRCTC — TDR filed still not yet refunded

not send mail

Amount deducted ticket not in booked history

To request to send the password to my email id

site problem

Post your Comment

account show invalid

IRCTC — Ticket not booked but amount deducted date:09/05/2015

IRCTC — Got error "Unable to perform Transaction. Please try later." when try to book ticket always

Server Error

Post your Comment

TDR

Post your Comment

Money not Refund

Post your Comment

Refund not done

Post your Comment

TDS amount not returned

Post your Comment

BLOCKED RAILWAY TICKETING AGENCY WITHOUT VALID REASON

Post your Comment

IRCTC online reservation system drastically slow

Post your Comment

password & pet name

Post your Comment

WITHOUT EXPLAINING OUR FAULT IRCTC BLOCKED OUR AUTHORISED RAILWAY TICKETING PORTAL

Post your Comment

Related businesses