Dear Sir/Ma'am,
I had booked a ticket in 4209/ALD LKO INTRCTY on[protected].
Transaction ID : [protected].
PNR No. : [protected].
Class :CC
Date of Journey : 29/12/2007.
Date of Boarding : 29/12/2007
From : ALLAHABAD JN(ALD) To : LUCKNOW(LKO)
Boarding : ALLAHABAD JN(ALD) Resv Upto : LUCKNOW(LKO)
Quota : General
Scheduled Departure : 15:20
Total Fare : Rs 248.00
Adult : 1
Name Of the Passenger : ARPIT KHANNA
Age : 22
Sex : Male
Coach No/Seat No/Status : C1/0050/CONFIRMED
Photo Identiy Card Type : Driving Licence(No.4130/2006,Issuing Authority-RTO,Lucknow)
The problem is that CC coach was not attached to the train on 29/12/2007 and I took the journey in the General coach.
I had asked the TTE and Guard on duty to mention this on my e-ticket,but they refused to do so and asked me to see SS Comm.Officer in Lucknow.I visited him and he told me that he can not do anything and all the necessary action wil be taken by IRCTC.
So,kindly refund the difference amount and get it credited to my account as soon as possible.
I hope you understand the problem faced by me and take the necessary action.
On the repeated request to the Guard/TTE/SS Comm.Officer,Lucknow to issue the Guard Certificate,they declined to do so.They told that only IRCTC personnels can help regarding this.I even went to the IRCTC franchise office in Lucknow.They told me to mail to you,which I did.
Now,that I was not given the Guard Certificate,I cannot provide that to you.
Kindly help me regarding this and get me the difference amount refunded.I will be highly obliged.
I talked to your Customer Care Executive and he clearly told me that I will not get my money refunded since I do not have the Guard Certificate.
But,as already told you that on the repeated request to the TTE,Guard and SS Comm.Officer,Lucknow,I was not given the Guard Certificate.Kindly,check it out on your end and get my money refunded as soon as possible.
Kindly,do the needful.
Aug 13, 2020
Complaint marked as Resolved 
when i was try to booked the e-tickets on yesterday thru IRCTC Site.but i was not able to booked those tickets.Meantime unfortunatly IRCTC Site debited INR 2583 From my ICICI Account.so far i havenot yet received back my money from IRCTC.Please look in to below the details for your further reference.
Kindly kindly do the needful for the same.
Details for refunf issue:
Transaction ID--> [protected]
1)Train Name -->MS GURUVAYUR EX
2)Train No------>6127
3)Date Of Journey-->10-May-2008
4)Date Of Booking 05-May-2008
5)Total Fare---> Rs 647.00
Transaction ID [protected]
1)Total Fare Rs 968.00
2)Train Name -->MS GURUVAYUR EX
3)Train No------>6127
4)Date Of Journey-->10-May-2008
5)Date Of Booking 05-May-2008
Transaction ID [protected]
1)1)Total Fare Rs 968.00
2)Train Name -->MS GURUVAYUR EX
3)Train No------>6127
4)Date Of Journey-->10-May-2008
5)Date Of Booking 05-May-2008
Thanks and Regards,
Shyedhu abdhayar
Chennai