Dear Sir/Ma'am,
I had booked a ticket in 4209/ALD LKO INTRCTY on[protected].
Transaction ID : [protected].
PNR No. : [protected].
Class :CC
Date of Journey : 29/12/2007.
Date of Boarding : 29/12/2007
From : ALLAHABAD JN(ALD) To : LUCKNOW(LKO)
Boarding : ALLAHABAD JN(ALD) Resv Upto : LUCKNOW(LKO)
Quota : General
Scheduled Departure : 15:20
Total Fare : Rs 248.00
Adult : 1
Name Of the Passenger : ARPIT KHANNA
Age : 22
Sex : Male
Coach No/Seat No/Status : C1/0050/CONFIRMED
Photo Identiy Card Type : Driving Licence(No.4130/2006,Issuing Authority-RTO,Lucknow)
The problem is that CC coach was not attached to the train on 29/12/2007 and I took the journey in the General coach.
I had asked the TTE and Guard on duty to mention this on my e-ticket,but they refused to do so and asked me to see SS Comm.Officer in Lucknow.I visited him and he told me that he can not do anything and all the necessary action wil be taken by IRCTC.
So,kindly refund the difference amount and get it credited to my account as soon as possible.
I hope you understand the problem faced by me and take the necessary action.
On the repeated request to the Guard/TTE/SS Comm.Officer,Lucknow to issue the Guard Certificate,they declined to do so.They told that only IRCTC personnels can help regarding this.I even went to the IRCTC franchise office in Lucknow.They told me to mail to you,which I did.
Now,that I was not given the Guard Certificate,I cannot provide that to you.
Kindly help me regarding this and get me the difference amount refunded.I will be highly obliged.
I talked to your Customer Care Executive and he clearly told me that I will not get my money refunded since I do not have the Guard Certificate.
But,as already told you that on the repeated request to the TTE,Guard and SS Comm.Officer,Lucknow,I was not given the Guard Certificate.Kindly,check it out on your end and get my money refunded as soon as possible.
Kindly,do the needful.
Aug 13, 2020
Complaint marked as Resolved 
IRCTC.co.in — Booking of non running train ticket and deducting service charge on cancellation (no service provided)
This is Mukesh Punamiya from MumbaiI have booked ticket on 15/06/2008, PNR number [protected] for H Nizamuddin (NZM) from Mumbai Central (BCT) in Train No: 2953, Name: AUG KR RAJ EXP. for person named Pratyush Rastogi and Subrat Rastogi.
Sir on 16/06/2008 when we reached to Mumbai central station to catch the same train it was brought to our notice that train is not running i.e. cancled and is cancled from last 20 days. We asked them if it is not running on particular date hou can you book ticket for the same. They said call to IRCTC and ask for same. I tried for around one hour but i was unable to reach you as your call was continuously busy.
Sir this Incident have caused us a huge loss as we where moving to Delhi for some very important work and this business loss will make us suffer a loss
So the other option is due to your inproper system we have to move from Flight to Delhi
and so i will look for compecation for the same.
when your train is not running on a particular root how can you book ticket. and Inform for same at last movement