Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Your principal agent Multilink is not refunding money
I have Approx Rs. 30000 stuck with them for auto cancelled tickets in lockdown and they said that IRCTC has not refunded the money yet
I request to please refund all money directly to agent's bank account and do not refund to principal agent. They are cheating to all their sub agents.

Sir i had booked 3 tickets on 15th may 2020 to travel on 16th may 2020 from special train 02454
But the money was deducted and ticket generation failed.

And irctc showing the status no response from bank

Irctc transaction id's are - [protected] amount is 1220.89

And 2nd transaction id is [protected] amount 1220.4

In this it is showing amount recieved but did not processed refund till now

Attatchment my bank's statement

Hi,

I booked the ticked but it is showing ¨Pending from Bank end¨. Until I don´t get confirmation, I can´t book another ticket. I have booked ticket through UPI payment.

Please help.

Sir I booked two air tickets as follows:

1. Transaction id [protected] from Hyderabad to Bhubaneswar. booked date is 14.02.2020 and travel date is 05.04.2020.
2. Transaction id [protected] from Bhubaneswar to Hyderabad. booked date is 27.02.2020 and travel date is 13.04.2020.

After complaining many times they are not refunding the full amount till date. As per the recent communication I am not eligible to get the full refund. Please do the needful on this.

Thanks & regards

Hi team,
I have booked ticket on irctc app using zaapay payment gateway.
The ticket is automatically cancelled yet the refund is not credited to my amout
Please check and help me on to the same.
Please note i have checked from my end.
Found that the payment has been refunded to zaakpay pg bank.
But it hasn't been credited to my amout from zaakpay.
The transaction details are as follows:-
Transaction date:- 09-mar-2020
Transaction i'd:- [protected]
Cancellation date :- 15-apr-2020
Cancellation transaction i'd:- [protected]

Hi
I have booked a train ticket from visakhapatnam to secunderabad for dated 17th april 2020 and it got auto cancelled on 16th april as per irctc policy. I didn't got my amount back in my account but in irctc it's showing amount of rs 1080 refunded but zaakpay hasn't refunded it to my account. The refund id is [protected] and pnr was [protected]. Please help in refund of my money.

Hi
With reference to ticket auto cancelled of refund if [protected] didn't received refund in my account, it's showing refund done but zaakpay didn't refunded to my account.Please help.

Sir,
This is regarding refund from irctc. I have booked my ticket from mas to pay on 23 march 2020. Due to covid19 outbreak and lock down, ticket was automatically cancelled by the concerned authority. Under my transaction details, its showing the amount is refunded but it isnt recieved yet in my bank account. Its really sad at this particular covid19 scenario to face such difficulty. It has been more than a month. I humbly request you to go through this matter and help me get rid of this issue. Also the message i recieved from irctc during the cancellation period is enclosed with in this.
Hoping with anticipation
Safa mahmood

(Pnr [protected] ticket cancelled, amt 445 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.)
(Trains originating from 23.03.2020 to 14.04.2020 are cancelled. Full refund will be made automatically for all such tickets to users. Do not cancel your e-ticket)

I Booked a ticket from Bengaluru to Tirunelveli on 4th March 2020. I cancelled the ticket for some reasons. But the refund amount was not credited in my account.

PNR No:46582476
Name: Ayyappan
Mobile: [protected]
Transaction Id:TD45G4745DV
Payment Mode: SBI Credit card

I booked a ticket from bengaluru to tirunelveli on 6th march 2020. Tn government cancelled all the tickets those who booked for covid-19. But still the amount was not refunded to my account. So please check my refund status.
Thank you

Pnr no:[protected]
Name: ayyappan
Mobile no: [protected]
Transaction type: sbi debit card
Transaction id: td456drqf85
Refund amount: 1005

Complaint about the refund of cancellation of the ticket.
The amount (Rs-3885)has be refunded by irctc and not yet credited to the account.
As we took detail from the branch of the account, amount has not been reached to concern bank.

Hi,

I have booked a ticket [ pnr : [protected] ] and the journey date was 27th april. But this ticket was auto cancelled by irctc due to covid-19 on 14th april. Now if i go to the cancelled ticket section i can see the below messages.

"amount credited to bank with reference no.[protected]". But till date the amount is not credited in my bank account.

Can you please check it? I have attached the screen of of the ticket details.

Regards,
Soumik

I have book rail tkt by irctc but transaction fail or refund not done so plzase refund my account refund id zp5a[protected]b2

I booked two tatkal tickets from irctc app.
1 ticket is confirmed and another is in waiting. After the chart preparation one 1 ticket name is available in the chart so. Only one person was travelled.
I mentioned reason for claiming refund is "party/family ticket partially confirmed and wl/rac passengers did not travel".
But my case is repudiated.
Tickets details are :
Transaction id - [protected]
Pnr - [protected]
Train - asr kir express (15708)
Booking date - 17 mar 2020
Traveling date - 18 mar 2020
Class - 3a
Boarding - ludhiana jn (Ldh)
Destination - kanpur central (Cnb)
Passenger 1 - gurmeet singh confirmation b1 14 upper
Passenger 2 - manjeet kaur wl/1
Total ticket fare - 2800
Payment method - paytm wallet

Tdr details -
Tdr date & time - 18/03/2020 10:47 hrs.
Case registration date - 24/03/2020
Case registered at - north east frontier railway
Status - case repudiated.
Repudiation date - 20/04/2020
Repudiation reason - ticket not surrendered upto 30 minutes before the scheduled departure of the train.

This is online ticket how can i surrender this.
Please help me.

Railway refunded amount but amount not credited in my account

Mera ticket 15 ko cancel hua hai aur 17 april se paymet gatway pe ruka hai.please refund this payment

I did not receive my refunded amount of irctc. My rail ticket got cancelled due to covid 19 outbreak. It was refunded by irctc's end but zaap pay did not refunded it.

Details of the transaction:

Pnr number : [protected]
Date of cancellation of e-ticket : 15.04.2020
Refund amount: 2630.00
Transaction id:-[protected]
Refund id:-[protected]

On 21 feb 2020 i booked, train ticket, through irctc by use canara bank debit card, the money (Rs. 6017.36) was debited from my saving a/c[protected].
Then cancelled the ticket on 19-mar-2020. Pnr number : [protected]
Cancellation id : [protected].

Money was refunded by irctc by two instalment, rs.5220.0 on 21-mar-2020 and rs.760.00 on 04-apr-2020. But only rs.5220.00 creadited to my account, and rs 760.00 bank refund txn id - [protected], 04 apr 2020 not creadited till date

S. No rfnd amt status settlementid date
1 760.0 refunded [protected] 04-apr-2020 bank refund txn id - [protected]
2 5220.0 refunded [protected] 21-mar-2020 bank refund txn id - [protected]

Canara bank ichapur, west bengal.
Baa/c no[protected]
Ifsc-cnrb0002804
I am really confused whether the problem is with irctc or canara bank. When i ask irctc customer service they are blaming the bank and similarly when asked to canada bank customer care they are blaming irctc

Dear team,

Please flowing below details
& Confirm refund date
Note. IRCTC status Refunded

Train no.12165
Transaction I'd [protected]
Transaction date 15 APR
Refund reference no:ZP59b9cba6a751c
Amount 3400
Regards

Pramod Pal
[protected]

I want back my money against cancellation refund amount ₹1685.00, which debited indian overseas bank. Yet not credited refunded by irctc on 27.04.2020. I were purchased a waiting list amount of ₹1720.00 from visakhapatnam to panskuraticket from irctc on journey date was 16.04.20. But unfortunately it was cancelled on covid-19, so it was refunded ₹ ₹1685.00 by irctc powered through zaakpay on 07.04.2020.
Details are:
Thursday16apr 2020cancelled
Transaction id: [protected]pnr: [protected]
Train no./name: 22874 / vskp digha exptransaction date: 15 apr 2020
Visakhapatnam (Vskp) panskura (Pku) refund status: refunded
Cancellation/refund id: [protected]bank name: credit & debit cards / net banking / wallet (Powered by zaakpay)
Booking amount: 1720.4refund amount: 1685.0
Refund date: 16 apr 2020
Boarding station: visakhapatnam (Vskp) reservation upto: panskura (Pku)
Ticket type: e-ticketquota: general
Refund details: amount credited to bank with reference no. Zp5a2b09dcd581c
Name age gender status cancellationdate
Sk liakat ali 53 male cancelled 15-apr-2020 07:34:18

Take an action and credit my amount to my said bank.