Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi
I had done reservation inTrain no. 12584 (ljn double decker) .train was cancelled on March 6, 2020 but amount is not refunded yet in my bank account. Refund status is showing that the amount of 660 is refunded, but I haven't got the same.its been 11 days but money isn't refunded. Please act upon my complain as soon as possible and refund my money .for more information I'm attaching a screenshot...

I booked a train ticket in 12277 (Shatabdi express) on
14/03/2020 and 2 tickets on 16/03/2020
First i did via card payment, then via amazon pay and finally via netbanking. All 3 times the amount was deducted but ticket was not confirmed even once. Still keeps showing "pending from bank end".
Booking transaction id - [protected]
Reservation id - [protected]
And rest in the photos...

I tried to book ticket on ahmedabad to trivandrum central on the present day of this post. But due to bank server problem tickets not confirmed and money got debited with no signs like messages and all. But the money got debited i get to know by checking balance, but the irctc app transaction status it shows "pending from bank end". So will the money be refunded or not...

Hi
I'd cancelled my ticket of farakka express (13483). On 13th of march at evening. Refund status is showing that amount of 170 rs. Is sent to my bank account. But i haven't got the money yet. For more information i'm attaching screenshot. I have made payment by my debit card, refund is sent to bank, but there isn't any refunded money in my bank account. Please act upon my complaint as soon as possible...

On 08/03/2020, i booked tickets from irctc website and made payment through googlepay, but unfortunately tickets were not booked but amount of money was deducted from my bank account.
Irctc is saying that it was a "settlement-failed transaction for which no amount was debited towards irctc. That is we did not receive any payment authorization from your bankers to book the ticket. Requested to please contact to your bank." but transaction...

I had cancelled my ticket from mumbai to goa on 6th march, 2020 but haven't received the refund yet although the app shows that the refund have been sent to the bank. Below are the ticket details:
Train - nzm mao raj (22414)
From - vasai rd to madgaon
Pnr - [protected]
Refund id - [protected]
Refund amt - rs.2600
Please respond asap....

It's showing that my transaction is pending from bank end. I have done a upi transaction from paytm and it was successful. I contacted my bank and they said that my transaction was successful

My ticket is not booked and it's an emergency for me to go tomorrow.
Please give the failed or confirmed the status of my ticket so that i can book another ticket....

I booked a train ticket in 15004 (Chauri chaura express) on 14.03.2020.
However, it shows "pending from bank end" till now. I have used internet banking to pay. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

Internet banking transaction id - [protected]...

Ticket/journey details
Registration no.[protected] pnr no. [protected]
Journey date 08/02/2020 class sl
Train no. 80824 train name cbe src suvidha
Station from kpd station to src
Boarding point kpd reservation upto src
Ticket no. 0 quota e
Date of booking 13/01/2020 total ticket fare (Rs.) 1340
Transaction id [protected] pass/warrent no. 0
Passenger details
Name gender...

I booked a train ticket in 116527 / ypr cannanore ex on 14/03/2020.
However, it shows "pending from bank end"

The booking transaction id is [protected]. The amount has already deducted from my credit card.

Since the booking is for a train for tomorrow (15/03/2020), it is absolutely critical that this gets resolved as fast as possible.

Attached screenshots of the status page from irctc...

I booked a ticket and paid for it using upi. Money was deducted from my bank account. However, immediately after the money was deducted, the website logged me out. On logging in, the status is "pending from bank end". After some searching on the internet, i came to know that many people had faced similar issues. The money is not refunded and the ticket is not confirmed....

I booked a train ticket in irctc for 12806 / janmabhoomi exp on 13/03/2020 to travel on 22/03/2020.
However, it shows "pending from bank end" till now. I have used "pay using bhim (Powered by paytm) also accepts upi" option and payment was successful today only. The booking status is not still clear, so i can't book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

Upi...

I booked 3 ticket from chandigarh (Cdg) to vasai road (Bsr). The amount got deducted from my bank account but the irctc website is showing pending from bank end. The booking amount was 2074.17 and the reservation id is [protected]. I booked the train 12450 / goa smprk k exp on[protected] at around 4:35 p. M. I want a refund of the payment and booked confirmed ticket for the same....

Sir my name is aliyaz shaik i booked a ticket from irctc website from chennai to ongole on[protected] the amount of rs 152.29 has been debited from my account but the train ticket status is showing as pending from bank end my booking transaction id is [protected] i have booked the ticket for journey on[protected] please solve the issue as early as possible...

I have filed a tdr with below details, but it has been rejected saying the party has travelled.

Although the passengers havent travelled. Also the train was more than 3 hours late and that is the reason we have filed a tdr and did not travel. Please look into the tdr again and provide the refund

Pnr number : [protected]
Transaction id : [protected]
Train name : chhatisgarh exp
Train no.:...

I was booking the ticket for the dated 11 march 2020 but during the process the amount got deducted from my bank but the ticket was not booked. It shows pending from the bank end. The amount has not been refunded yet. I want the amount refunded as soon as possible. So please try and help me to get it refunded as i am in great need of that to get my next ticket book....

I booked tickets from IRCTC and I paid money from Amazon pay UPI
Date - 8 March 2020
Paid from : Bank of Maharashtra [protected]
Status : Successful
Bank Reference ID :[protected]
IRCTC I'D : ssahil
Ticket details :
Name - Sahil Shaikh
Aurangabad to CSMT
Train name - Tapovan express
Journey Date : 11 March 2020

I booked from IRCTC and make payment through...

I have tried booking ticket of 12428/ANVT REWA of 20th March 2020 through BHIM UPI via Paytm but payment got deducted but still it's showing pending from bank end as status which not convey clear information of ticket is going to be booked or refund happen.

I can't look for another option due to this and this kind of issue shouldn't take more than 2 hrs or SLA for this issue should not be more than 2 hrs.

This...

Dear sir I am traveling ranchi to anand vihar date 9/3/2020 I was get down in Kanpur railway station there is the contactor name Agarwal in platform no 2 I purchased janta khana he charged from all passengers 20/- par janta khana but railway rate is 15/- I said I write your comlient he do what ever you want I don't care and when I said give me a bill he said go your train and don't asked the bill I have that stall photog raph also for you...

This is with regards to my SBI Credit card payment, I had a failed transaction while booking IRCTC Ticket on the 11th of January 2019.

This was reported with SBI Cards in the month of January 2019 with following complaint no. C-1433A2486231 and R-1433A2837438 and the same issue was also raised with the IRCTC call center.

But till date no action is been taken and they are being charging me late payment fee to...