Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transaction id [protected]
Tuesday12nov 2019failed
Transaction id: [protected]pnr:
Train no./name: 12664 / howrah expresstransaction date: 11 nov 2019
Tiruchchirapali (Tpj) bhubaneswar (Bbs) refund status: sent_to_bank
Cancellation/refund id: [protected]bank name: credit & debit cards / net banking / wallet (Powered by zaakpay)
Booking amount: 2462.7refund amount: 2462.7
Refund da

For below 3 transactions, the amount is deducted but the tickets are not booked. From last 3 months the amount is still not refunded. Bank is saying the transaction were successful and irctc saying they have not received the amount. Need a suggestion how to move forward.

Transaction ids -
Transaction id: [protected]
Transaction id: [protected]
Transaction id: [protected]

Iin/irctc /[protected]/[protected]/ 372.7
Iin/irctc /[protected]/[protected]/ 372.7
Iin/irctc /[protected]/[protected]/ 1, 117.70

Regards,
Gajendra

Hello sir.

I booked ticket on 19/10/2019.

Cancelled it on 20/11/2019.

After, i received sms from irctc that my refund is initiated.

After many days i called irctc customer care, they replied very rudely that refund has been processed, and told me to contact my bank, bank person said without details they cant tell me anything.

Pnr number is [protected].

Screenshot...

I have booked eticket (Pnr: [protected]) on 12th april 2019 and cancelled the same on 16th april 2019. As per the below attached, is shows the amount is refunded. But, i checked my credit card statement and found that the amount is not yet credited.

I have provided all the ticket booking, cancellation, credit card statement also but no action taken since april'2019.

Gopinath here, i have traveled on 22-nov-2019, pnr-[protected]
Trn:12653
Dt:22-11-19
Frm tbm to tpj
Cls:3a
P1-rc, b5, 47
Chart prepared, while i entered the train in my seat 47, occupaid by another lady (Not in p1, p2) i was contacted ttr, i am having this seat, kindly confirm the allocation, later he came and shouting, why you are not informing like that. I said i already asked you sir, he was drunken, he shouting, and leave the place, where the old lady occupaid, i am not getting seats. This the behaving largest railway network in india, stupid foolish ttr drunks in working hours. Great.

I am add 5000 rupees in my i mudra wallet via upi and money deducted from my account but not credited in imudra wallet.

And they are not responding me

Please help me i want my 5000 back in my original payment source because i borrowed this money from someone

I have payment proof

So please help me and return my money back as soon as possible

Payment proof attached

I have booked a ticket for pnr no [protected] cancelled on 18.09.2019 but provided all the documents till date i have not received any refund amount.

If i call the customer service no of irctc they are telling it will be refund in 2 or 3 working day also i am not able to excellant this issue to three seniors.

Worst kind of service provided by irctc.

Ticket reference no:- trna1jck2kvtbv
Ticket id 5398239

I have tried to recharge r-wallet in uts using zaakpay but it is not credited to my r wallet account. However it is deboted from my account.. The screenshot of the transaction is attached here. I want refund of the money as it is debited from my account. It is really unfair to debit the amount. It is for uts r-wallet. Please refund the amount as soon as possible. Rs. 100 has been debited from tha account...

I had raised a complaint regarding refund for pnr: [protected] and till date the amount has not been credited to my account (Complaint ticket id[protected].

Customer care is rude and gives standard reply "your request has been forwarded to the concerned team". Its been 6 months and more than 100 calls and emails. They have even stopped replying to my emails. And such has been the case that now the customer care guys even remember my ticket id by memory.

Two months ago, a supervisor named nadeem assure me that he is personally looking into this. Yet nothing has been done yet.

Please help me out in this regard. This is mental harassment.

Dear sir i book tatkal ticket through irctc app @11 am and payment completed @11:04 am but my all tickets send to wait list when i again check tickets @11:09 am 185 tickets are available then again i check ticket @ 11:11 am again i saw 0145 tickets available why my ticket why my ticket in waitlisted? I send you all snap plz take necessary action for fraud

I booked tickets on train 17206 2 ac journey date 16/11/19 for family of 4 members.
I was surprised to see that all the berths were side upper berth.
On checking with the ticket collector he showed no interest and refused to help me.
Indian railway is great.
By spending some money i could have travelled by flight.
Appreciate the service provided to me and my aged family 27 hours journey all separated old parents have to sit and travel due to upper berth alloted to them.

Urgent need to confirm for "pending from the bank end"
I tried to book my ticket on irctc website, the amount was debited from my bank account but my ticket is not booked. I was got the error like pending from bank end. I am not able to confirm the booking is done or yet to wait.

Please confirm should i book another ticket or not.
Also, if its not booked my ticket then refund my money to book for next.

Booking transaction id : [protected]
Transaction status : pending from bank end
Booking on[protected]
Journey date:[protected]

I have cancelled my ticket on 31st october but as on 14th november 2019 i have not received my refund. I have contacted irctc customer care and they are just telling me that its already refunded but they are not providing me any transaction details. I have contacted my bank but there is no such transaction occur till now.
Pnr no. [protected]
Cancellation id: [protected]

Tried booking tickets in tatkal and payment through upi failed with status - pending with the bank. While the money is already deducted, i retried the payment and ended up getting deducted for second time, both times money got deducted, no ticket is booked but my money is deducted.

Upi payment failed twice money deducted twice but ticket not booked

Dear
Sir/madam

My name is sandesh das. I was two transactions on 06/11/19 for tickets cancelation, but refunded money is not credit my bank acount kindly check my transction details
User id. Jhie
Transaction o[censored]nit.2
Mobile no [protected]
Email. [protected]@gmail.com
Refund amount 820, 820=1640
1) transaction i'd. [protected]
2) transaction i'd. [protected]
Plz check my attachment

I want to draw attention to the fact that irctc tatkal ticket does allow to book as it is always showing invalid captcha until ticket availability does not end for the particular train. I have been trying to book single ticket since last two weeks. I am escallating this issue to top level management including pmo office that let you check log of the ticket which ids are booking regular tickets. Is there any setting on server side or any bug that does not allow to book ticket during 1st 1-2 minutes of tatkal booking. I also suspect that some people are doing backend entries of ticket booking in railway reservation system. You can easily find log of those entry with help of external auditor. You need to check this issue on very high priority. You need to setup team to investigate this issue and take stern action for those persons who are involved for this issue. If you are incapable to resolve\invetigate this issue, need to resign from your job for your incapability to solve this issue.

In train no 12302, B7 Pantry person denying to provide food egg cary as my request.

In earlier provide same food in same train as I request,

just want to know

Why he is deny to provide food ?

In train no 12302, B7 Pantry person denying to provide food egg cary as my request.

In earlier provide same food in same train as I request,

just want to know

Why he is deny to provide food ?

Respected sir

With the reference of above subject matter to don't get refund in my account my pnr no is [protected] journey for the date of 05/08/2019 the train was canceled due to heavy rain
I have file tdr requests for 06/08/2019 08:30 am but right now don't receive refund in my account then please right tacan actions earliest possible
Thanking you

I have booked an online ticket from irctc next generation eticketing system and paid from my husband's debit card, amount paid through the bank as i got a message from bank but when i saw booking status it is showing the "payment is pending from bank end".
The page does not show any tickt details, it seems that my tickt did not get booked. What i should do to get get my ticket booked or get my money returned?
My journey date is 31 st december 2019

Pnr number :
Reservation id: [protected]
Train no./name: 20802 / magadh express
Ticket type: e-ticket
From: new delhi (Ndls) 31 dec 2019
To: allahabad jn (Ald) 01 jan 2020 00:00 hrs
Booking date: 11 nov 2019
Vikalp status: no
Boarding station: new delhi (Ndls)
Date of boarding: 31 dec 2019 00:00 hrs
Quota: generalclass: sl
Ticket charge: 393.19convenience fee: 17.7
Bank name: credit cards/ debit cards / upi (Powered by irctc)

I booked my railway ticket through irctc app from beas to agra cantt. Whose pnr no. Is [protected] and the journey date was 30th june 19. The train was not touching the boarding station, so i filed tdr for my refund of rs.2330.98/-. Earlier it was showing that refund has been approved and will be initiated soon. After that it was showing for refund it was sent to bank. Today when i checked the status online it was showing account closed. But no amount was credited into my account till today as almost more than 4 months has been passed away. So please inquire about it and make my refund soon.