Indian Railway Catering & Tourism Corporation [IRCTC] — Cancelled tickets amount not refunded

Website:Irctc.co.in

I have cancelled tickets on 20th may but no amount has been refunded till now. Cancelled tickets transaction ids are - [protected] & [protected]
I have paid for both the tickets through debit card option in multiple payment options.
I have already mailed thrice on this issue and didnot recieve any response till now. Even their helpline number doest not get connected single time. It has been more than 20days. I need money in urgent.in my irctc account it is showing refunded to paytmag but no amount is refunded in my paytm account also. Therefore i request you to refund me to the earliest.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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