Indian Railway Catering & Tourism Corporation [IRCTC] — catering services in rajadhani

PNR No: [protected] Train No. & Name: 22691 / RAJDHANI EXP Quota: GENERAL (GN) Transaction ID: [protected] Date & Time Of Booking: 30-Oct-2019 10:10:56 HRS Class: THIRD AC (3A) From: KSR BENGALURU(SBC) Date Of Journey: 28-Jan-2020 To: NAGPUR(NGP) Boarding At: KSR BENGALURU(SBC) Date Of Boarding: 28-Jan-2020 Scheduled Departure: 28-Jan-2020 20:00 * Resv. Upto: NAGPUR(NGP) Scheduled Arrival: 29-Jan-2020 15:25 * Adult: 1 Child:

Dear sir,

Request you to control on Catering services Rajadhani express.

A. From Bangalore to Nagpur

Please find attached my ticket and pictures for your reference .

1. Morning Tea - skipped for all passengers . When I asked service person about this service, he told, tea served along with breakfast .

2. during breakfast, tea served in normal cup. (No logo Indian railway. No pot service)

3. See Vegetable qty offered to all passengers during Lunch . when I asked, he is adjusting from extra.

Called TT, Catering Manager and showed and witnessed by fellow passengers. Manger offering me additional because I raised concern. He is saying, think about myself not to bother about fellow passengers .

fellow passengers never raise concern . Catering managers utilizing their weakness .

We pay money and GST because we expect RAJADHANI Express some thing better than other trains. But situation horrible.

B. From Nagpur to Bangalore

1. Lunch - He skipped Pickle Packet not only for me, but for all . when I asked coach bearer, he told "I forgot" Forgot for all .

unfortunately some foreigner also travelling. She is see the way they are separating food near wash room, very horrible situation.

Please act sir. Appreciate if you acknowledge this mail. Really its an harassments. killing the ego . Insulting Passengers by supplying food only name sake.

Best regards

AK Rao