Indian Railway Catering & Tourism Corporation [Irctc] — caution: confirmed ticket become waitlisted pnr: [protected]
GoGopu_r on Sep 14, 2019
Please be careful while booking tatkal ticket online. Railways won't take in-charge since online booking is handled by irctc and not concerned with indian railways (As per what they says, on inquiring at 139). For tatkal, it is better to book directly in indian railway and avoid irctc. Their after-booking customer service is very horrible. The app shows different status.
Please check the attached screenshots which showed cnf when i completed payment and confirmed booking, which changed to wl after 15 minutes of booking.
[Sep 15, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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