Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — charged extra money for ticket cancellation

Sonal30

Address:

C. V. Raman Hall of residence, NIT Rourkela, 769008

I booked a waiting list ticket ( PNR [protected] ) in Gitanjali Express( 12860) on 07/01/2020 through IRCTC App ( Transaction ID- [protected] ). I cancelled the same ticket before chart preparation. The ticket amount was 240 excluding the service charges, but after cancellation It showed the refund amount 120, which should be 180 as per the IRCTC cancellation charges for WL ticket. Why I was charged extra money for cancelling my ticket.

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Comments

bijha

I booked a train ticket in 12289 (CSTM NGP DURANTO) on 29/12/2019.
However, it shows "pending from bank end" till now. I have used Axis bank debit card to pay and payment was successful, but ticket not booked.
Booking transaction id - [[protected]]