Indian Railway Catering & Tourism Corporation [IRCTC] — complaint against ewallet

This is one of worst e-wallet facility i have ever used. First of all, govt is taking rs. 60 (Approx) for registration+ transaction charges rs. 10 (Approx). Again when you transfer money from bank account to e-wallet account, there will be transaction charges. Again when you book ticket there is a transaction charge. How many time, a customer to pay transaction charge for e-wallet facility in this digital era. Also you can't take the money back from e-wallet to bank account, so in this case your money is with govt. And govt. Is happily taking interest.

With all these # processes, even you are not getting any benefit while ticket booking. Because during taatkaal booking, the otp will come average 4-5 mins late and by the time you will be in waiting list. So in that case you are bound to cancel and there is a cancellation fee

I am not sure what is the advantage that govt is trying to bring up with e-wallet facility after spending so much additional transaction fees and harassment.

I sincere request is to please look at the common man and trying to understand the problem and common man instead saying digitization, digital payments etc. Etc..