Indian Railway Catering & Tourism Corporation [IRCTC] — Customer care helpline not responding

Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Customer care helpline not responding

D dipesh.jain786

Dear sir 24×7 helpline service number [protected] is not responding even after repeated calls around 20 times. Every time after ringing bell, it says "called subscriber is busy" and then call disconnects.In any emergency situation, during ehich we need assistance or help, these customer care call service must be active if it is declared to be 24×7. Please help by giving another number on which consumer can call for any assistsnce or help. Was this information helpful? No (0) Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. May 09, 2016 Updated by dipesh.jain786 Dear Sir, This mail is to the reference for the complain regarding service failure during ticket booking through IRCTC Portal. Today I have booked a ticket from Lucknow NR to Hanumangarh Junction through IRCTC Portal. During booking, the transaction has been made and the amount has also been deducted from my account, But I have neither received the PNR number nor I have received any information regarding booking confirmation of the ticket. Please look into the matter and take corrective action. I want this ticket booked as it is for upcoming friday. Please find the essential details below- Train number- 15909 Train name- Abadh Assam Express Date of journey- 13.05.2016 Class- 2AC Source station- Lucknow NR (LKO) Destination station- Hanumangarh Junction(HMH) Booking Transaction Number[protected] Amount deducted- Rs. 1722.25 Payment mode- SBBJ Debit Card Online Payment. Please help me and get me the confirmation as soomln as possible so that I can proceed further accordingly. Waiting for your positive and quick response. Regards - Rohit Mishra
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Comments

karpavta

from Gurgaon, Haryana

PNR:[protected], TRAIN:19717, DOJ:31-05-16, 3A, AWR-UMB, Dep:18:56,
RAJENDRA KR+1, B1 9, B1 12,
Fare:790, SC:45.8+PG CHGS+AGENT CHGS, IF ANY

I didn't booked this tickets. Wrongly I got this sms to my mobile number. I don't know who booked this ticket. I am not responsible for this PNR

sakthi rajesh

Sir, Forget my user id, password.
My e-mail id -skt.[protected]@gmail.com
My mobile no-[protected].

Rajesh88

from Pune, Maharashtra

Dear,

We have registered TDR File on 7 Nov 2015 but still refund not credit in account. please confirm ASAP

Murtaza15

from Pune, Maharashtra

Hello sir, I m murtaza Kachwala .i have signed in IRCTC . But it is not registering my email address and my mobile Number. I have signed up with the name Murtaza15 and my mobile number is [protected] and I m an Indian . Please see to my problem and see that IRCTC verifies my email account and phone number so that I can register