Indian Railway Catering & Tourism Corporation [IRCTC] — damage of luggage due to rodents present in ac compartment

Website:www.irctc.co.in

I was travelling in the vidarbha express (12106) that started from gondia on 22/10/2017 in b3 coach seat no. 44. I boarded at wardha junction and got down at dadar junction. Pnr number:[protected].
I was carrying a big blue american tourister bag with me, which i had kept below my seat during the journey. What i find in the morning when i came back at home is a big hole below the bag and all my food, clothes and other stuff damaged along with that. These rodents cause dangerous diseases.
This is totally unacceptable on the part of indian railways. At least a certain amount of hygiene is expected in the ac coaches when we are paying this big amount of money.
Irctc is obliged to give me a compensation for my loss.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information