Indian Railway Catering & Tourism Corporation [IRCTC] — did not get refund of cancellation irctc

Address:143001
Website:www.irctc.co.in

R/sir
I cancelled two tickets from amritsar to delhi and delhi to amritsar yesterday 25/08/2017. But still i did not
Get any refund. The cancellation detail is as under:
Dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 860 will be refunded back to your respective account shortly.

Dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 220 will be refunded back to your respective account shortly.
As the cancellation status shows that i got refund on 27th august. But i did not get any refund yet. I am also sending you cancellation status with attachment.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

We have booked a tatkal from angamaly to nagapattinam on 15.8.17 for the journey on 17.8.17
due to system error we have been charged twice - Rs 4680.00

please arrange the refund of the money asap
My email is banduni.[protected]@gmail.com. Pl send my user name and password if possible.
My name Ramesh babu. user id Karna_147 I entered wrong e mail id is.ramesh.[protected]@ timessgroup.com.my original mail id. ramesh.[protected]@timesgroup.com.please change my e mail id
I had cancelled the ticket on 21.08.2017. And amount of 1645has to be credited to my account. But after 5days also it is not done.in the website it is showing refunded on 21.08.17 and bank name as payumpp. Details as below, ,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter at the earliest.

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