[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — e ticket cancelled but no refund credited to bank account

Address:

Hooghly, West Bengal, 712101

Dear sir,
Please note that, i have booked 2 nos. Rail ticket through irctc website on 31.03.2019 and paid by upi and deducted the money of rs 860/- and 570/- from my boi account vide pnr: [protected] transaction id: [protected] and pnr: [protected] transaction id: [protected] and.
Also note, on 06/07/2019 i have cancelled the same ticket and on 07.07.2019 irctc refund the amount of rs. 640/- vide refund id [protected] and rs. 510/- vide refund id [protected] by same payment gateway but, till now no amount has been credited to my account. I emailed to [protected]@irctc.co.in several time for my refund vide irctc ticket id: 4486187, 4486209, 4502628, 4520908 but on 23.07.2017 irctc furnished me the below mentioned refund transaction details.
Date of cancellation of e-ticket/date of failure of e-ticket booking:06-jul-2019
Refund processing date:16-jul-2019
1) refund amount:640.0 refund reference no:rev_[protected]
2) refund amount:510.0 refund reference no:rev_[protected]
Payment option used : pay using bhim (Powered by axis bank) also accepts upi

With the above details, i request your good self to kindly look into the matter and do the needful at the earliest for getting my refund amount.

Thanks & regards,