[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — failed transaction refund not received after 5 days | |||
I tried to book a ticket from ahmedabad to jaipur on 26-10-18 using the payment through gateway option, at that point i opted for the visa gateway powered by axis bank option, i completed the booking process using otp but after that, irctc displayed that my ticket has not been booked and the payment status for that is late confirmation received from bank. Thus my humble request is to grant me a refund of the amount that is rightfully due. Details of my booking are as follows: Transaction id:[protected] Ahmedabad jn (Adi) jaipur (Jp) Transaction date: 26 oct 2018 Transaction amount: 1390.0 Payment status: late confirmation received from bank on[protected] Failure reason: no response from bank I have attached both the initial status just after booking and the status after 5 mins in png format below. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India