Indian Railway Catering & Tourism Corporation [IRCTC] — for refund ticket id [protected]

Dear Sir,
I was booking my ticket which was not booked and my account has been deducted four Hundred fourty five Rupees&fourty Nine paise, 445.49/-Rupees from the account, which has not been refunded yet, the details given below are as follows and resolve this issue and inform us immediately.

User ID - deepa10891
Ticket id-[protected]
Transactions id[protected]
Booking Date - 13/10/2018, 11:05:22 AM
Junry Date -14/10/2018
Quata -Tatkal
Class -SL
Total Amount - 445.49/-
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I had booked a ticket in the Name of My staff for 6th Nov, 2018 from Ernakulam Town to GUWAHATI on Guwahati EXP train number (12507) on 9th Oct 2018 through my credit card and the ticket was not issued.
I am unable to log in . Please help to recover my user ID and password. My mail I'd is [protected]@gmail.com. My phone number is [protected]

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