Indian Railway Catering & Tourism Corporation [IRCTC] — full refund of cancellation of tickets due to national lockdown

Dear sir/madam, kind attention of public relation officer

I was forced to cancel my tickets which was scheduled on 08/04/2020 and 09/04/2020 to tirupati on 20/04/2020 due to prevailing corona threat.
But later i came to know that railway ministry has taken decision to refund full amount for the journeys from 22nd march to 15th april, since my journey falls in the above time period, i would like to request you to refund the full amount instead of 50%.

I received only 50% of the ticket amount with reference number ips ref dt[protected] irctc mobil and ips ref dt[protected] irctc mobil. I once again reiterate my date of journey falls on 08/04/2020 and 09/04/2020

Pnr details :

[protected] and [protected]

Partial amount refunded details :

370rs with details[protected] mobile app)
370rs with details[protected] mobile app)

Kindly refund full amount as per recent railway refund policy
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Apr 26, 2020
Updated by sam090450
Date of cancellation of the ticket is on 20/03/2020 instead of 20/04/2020 which was erroneously mentioned in my complaint dated on april 18 2020.
Kindly acknowledge and expediate the full refund
May 23, 2020
Updated by sam090450
Even after 2 months of cancellation of tickets, I received only 50%. I have not received the full refund.
Despite my remainders to expediate the process, there is no response from your side or from customer care.
Off late it is very difficult to reach customer care over phone. Please let me know the status
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