Indian Railway Catering & Tourism Corporation [IRCTC] — Funds deducted for a failed transaction

Address:411014
Website:irctc

Dear Sir/madam,
I tried to book a ticket from Samdhari to Sabarmati junction SBT in the tatkal timing at 11:00 under sleeper coach but after proceeding with the payment. the fooloowing message popped up "SEATS UNAVAILABLE : TRANSACTION DROPPED" Despite this funds were deducted from my SBI account. There is no record of this in the Booked history or transactions.
My irctc account username is- urvashi167
Date of attemted booking- 20/02/17
Transaction worth- Rs 841
IRCTC txn#[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Feb 20, 2017
Updated by Guddu70.
Card holder's name- Arjun Jugtawat.
Complaint comments 

Comments

Refund of ticket pnr no: [protected] canceled on Jan 31st 2017 is not yet credited in my bank a/c. It was a RAC ticket date of journey 1st February 2017. Please do the needful.
Ajay B Akkara
Teacher
Little Rock Indian School
Udupi
We are traveling through 13148, S7-66, 67, 70, 71. After boarding at JPE someone takes dinner order for Egg & Rice and delivered food at NJP when we open it is bread instead of rice.

Kindly look into the matter.

Debabrata Kar
Jalpaiguri
[protected]
I am travelling in garibhrath here blankets are not available as well as coaches are not cleaned properly

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