Indian Railway Catering & Tourism Corporation [IRCTC] — incorrect cancellation charge

Address:Hyderabad, Andhra Pradesh, 500018

Hi i booked 4 tickets for journey date feb 28, 10:30 am on east coast express from secunderabad jn to nidadavolu jn yesterday and cancelled it today but i was charged ₹480 as cancellation fee for the total of ₹1100 which is more than 40% of ticket charges. I was not prompted about cancellation charges so that i could have reconsidered my decision but i got message of charges only after it was cancelled. Refund me the correct amount or i will be writing this to railway minister, indian government.
My email [protected]@yahoo.com
Phone
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Feb 12, 2019
Updated by Sandeep Yendluri
Cancellation Id [protected]

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