Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — IRCTC charged twice IRCTC commission

Abhishek Kr. Pandey

from New Delhi, Delhi

Website:

IRCTC and SBI Bank

I booked ticket from my IRCTC account by using SBI net-banking for 3 people in one ticket. IRCTC Commission deducted twice with same narration. This is not a good practices to loot customer. For more detail, have a look in added photos.
Hope my extra amount will be refunded soon with proper action taken against them.
For more details write me to [protected]@gmail.com

+2 photos

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Pradeepkumar Hugar

from Delhi, Delhi

I have attached a file please find it, My issue is still cancellation amount not refund.

Hari Prasad Pidikiti

from Jabalpur, Madhya Pradesh

Sir/Madam,

IRCTC has suspended my user account "haridcs1", without any valid reason and upon contacting [protected]@irctc.co.in, they are asking us to create new mail account and obtain new Cell number, which is not practical.

Would be greatful for early resolution of the matter

Thanks and regards

Hari

gareeb

from Roorkee, Uttarakhand

I cancelled my ticket but did not recieved my refund amount. I wrote mail on customer care of irctc but till now no reply. I don't know what to do.i cancelled my ticket on 22nd feb 2017. Train was from gaya to lucknow. My friend cancelled his ticket on 28th and got refund today.