Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — IRCTC e-wallet deducted two times on the same transaction id

Meesala Raghunath

from Chennai, Tamil Nadu

Address:	Kurnool, Andhra Pradesh, 518360
Website:	IRCTC e-wallet

On 22nd Feb, I booked ticket from Chennai central to Adoni and i pay the amount through IRCTC e wallet and the amount(405 INR + 405 INR) deducted 2 times with the same transaction ID but it is not refunded. it refunded only one time(405 INR) and another time i didn't get the amount. I will share the transaction details. please follow up. This is the transaction ID BOOKING - Txn: [protected]. I will share the screen shot of my irctc e-wallet screen shot please check 4 and 5 transactions. Thanks...

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Mar 23, 2017

Updated by Meesala Raghunath Please check the image

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Comments

Pancham Singh

from Kolkata, West Bengal

Refund money not created to my account it shows refunded money transfer to PayTMag Bank. I booked a ticket on 4th March 2017 I cancelled this ticket on 4th March 2017 because of some personal matters but my money is not given to me .
My transaction id is [protected]
My cancellation id is [protected]
Money not refunded to my account

Dinesh Mitra R P

from Thiruvananthapuram, Kerala

I have booked online e ticket on March 17, 2017 from Trivandrum central to Mangaluru Central. My transaction id is Transaction ID: [protected] and [protected] it has been shown that payment is failed. But my bank details shows deduction from my account. Please take necessary actions.