Indian Railway Catering & Tourism Corporation [IRCTC] — irctc individual reservation site: locked id 22/3/19

Address:

Budharaja, sambalpur, 768004, Sambalpur, Odisha, 768004

Dear sir,
I have got a personal id for reservation.
Every time i book a ticket, i have to do it multiple times even if the id and pass word are correct. Today it is locked. It is not user friendly at all. Please help me to restore. Earlier i had an id "akpuja", which i lost similarly and did the second, which is locked today 22/3/2019
Id - aswinipuja

Regards
Ak pujahari
[protected]