Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc refund claim for problem in irctc server | |||||
On 8th june 2017 i have done an online transaction to purchase a ticket. Unfortunately after the payment was made through hdfc bank credit card paid in times tried payment gateway, the repeated error found like, "redirect=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄" came up without giving me the confirmation of the payment and neither the ticket is generated. This is really embarrassing situation and irctc is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. Kindly refund the deducted amount in my hdfc bank of rs. 1500 Expecting a reply as soon as possible. Was this information helpful? | |||||
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
I request you to share your card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance