Indian Railway Catering & Tourism Corporation [IRCTC] — IRCTC wallet

Address:Thane, Maharashtra, 400615
Website:www.irctc.co.in

I used IRCTC wallet for tatkal ticket booking. Two times I did but both times I did not receive the OTP. As a result I had to go other way for payment but till that time seats went into waiting. I don't understand what is the use of these wallet then. IRCTC just eats interest on our money but never gives the result. Very underscoring.
Also IRCTC charged extra money to put money into wallet and then again for paying from wallet. This is terrified.
Please ask govt to look into this.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir my user ID is. mdruhi. Mai apna mob. No. Bhul gaya hu aur mail I'd pls Chang my new mail I'd or mob no. Mail I'd is [protected]@gmail.com mob. [protected]

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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