Indian Railway Catering & Tourism Corporation [IRCTC] — irresponsible support team and website functionality | |||||
Date: 10/10/2018 I'm a user of irctc and i have an issue related to user account and i tried to call the support team which was mentioned in the irctc website. Those team is not at all responding and after a lucky call connecting they will not even talk to us and will hang up call immediately. They don't even know english basics, so they can't reply back. This wastes a lot of people time and it's disappointing services by irctc. I have all call recordings and call logs when i made a calls to irctc today. So please let me know how to resolve this issue. Was this information helpful? | |||||
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Ruposibangla exp has stopped in between prl to anara everyday.It is really embrasing for us.We asked our govt that what is the nesecity of SF train.If it can not maintain the proper time.Railway Dept should give penalty money to the customer if this situation happened again and again.
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India