Indian Railway Catering & Tourism Corporation [IRCTC] — kathgodam express, ac shield fell on my mother, head injury

We were training in ranikhetexpress bourded from kathgodam at 8:30 pm to delhi on 26th april, friday. Pnr [[protected]] and we ere allotted a1 couch and seats 1, 2, 3, 4. Train heavy ac shield fell on my mother near washbasin and she hurt badly and she was close to being uncouncious. We gave her first aid, could not get a hold of tt at that time, as that was around midnight. Neither the attendant, we couldn't find him anywhere, ealry morning next day, we had to deboard the train at old delhi railway station. I request irctc to take care of the old and damaged couches. After paying heavy train fare, the facilities we get is highly compromised. By god grace, my mother was saved that day, otherwise, if it fell on some, it wud have created an unreparable damage and a bog threat to lives. I would authorities to bear consenation for such kind accidents. My mother at the age of 56 is an elderly and sick to bear such accidents. I am attaching few pics.