Indian Railway Catering & Tourism Corporation [IRCTC] — less amount refunded in auto cancel wl e-tickets | |
Reference to irctc complaint ids : 8439546 and 172739 I booked two tickets last days (17-mar-2018) having pnr number [protected] and [protected]. The charges for these tickets were 190/- per ticket. And those were in waiting list status. As we know, if these ticket were not confirmed by indian railways after charting, the e-ticket having wl status is considered as invalid tickets and these are auto-canceled By railways. Also i received a mail "the refund amount of rs. 130 per ticket will be refunded back to your respective account shortly". Why the railways has deducted 60/- per ticket as these tickets were booked online and auto canceled by railways only? Is it fair to charge on wl e-tickets if railways itself cancels the ticket. What is our fault? In first line i have mentioned irctc complaint ids. As they are not providing any proper reason for this and not replying to this concern. Request you to please look into the issue. Was this information helpful? | |
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
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